OSF Healthcare System: Who We Are
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- Mavis Townsend
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1 Welcome to OSF
2 OSF Healthcare System: Who We Are Mission In the spirit of Christ and the Example of Francis of Assisi, the Mission of OSF Healthcare is to serve persons with the greatest care and love in a community that celebrates the Gift of Life. ~ Mother Francis Krasse - October 28, 1885 OSF Healthcare System: What We Will Look Like Vision Embracing God s great Gift of Life, we are One OSF ministry transforming health care to improve the lives of those we serve. 2
3 A view of the journey OSF HealthCare Vision 11,722 employees 16,168 Mission Partners Paper records Live EMR Recognizing God s great gift of life, we will be a Community of Caregivers pursuing perfection in healthcare quality, safety, service and financial integrity OSF HealthCare Vision Embracing God's great gift of life, we are one OSF Ministry transforming health care to improve the lives of those we serve. Multiple Targets Ministry Goals Individual Clinical Programming Accountable Care Competencies Care Management Medical Homes Pioneer ACO Decentralized Holding Company Functional Transformation - Operating Company Shared Services Finance & Accounting Supply Chain Human Resources Multiple Data Factories Unified Data Uncoordinated Clinical Improvement Clinical Agenda Decentralized Projects Portfolio Management Office (PMO) 2015 Current State 3
4 Our Values 4
5 2015 Key Results Measures of Mission Goal: Community of Caregivers Workforce Commitment Target: 4.28 Goal: Quality and Safety 30-Day Readmission Rates Target: 8.3% PSI 90 Target: <0.623 Goal: Service Excellence and Patient Experience HCAHPS Overall Rating of the Hospital Target: Top Quartile Goal: Extending Our Ministry Through Strategic Growth Number of Persons Served Target: 695,920 Goal: Affordability and Sustainability Operating Cash Flow Margin Target: 10 5
6 2015 Ministry Priorities Population Health An approach to health that aims to improve the health of a population of people. Whole person orientation Social Environmental Cultural Physical Team based Efficient and effective Affordable Accessible Data analytics 6
7 Cardiovascular Children s Services Neurosciences Oncology OSF HealthCare Strategy Summary In the spirit of Christ and the example of Francis of Assisi, the Mission of OSF HealthCare is to serve persons with the greatest care and love in a community that celebrates the Gift of Life Embracing God s great gift of life, we are One OSF ministry transforming healthcare to improve the lives of those we serve JUSTICE COMPASSION INTEGRITY TEAMWORK EMPLOYEE WELL-BEING SUPPORTIVE WORK ENVIRONMENT TRUST STEWARDSHIP LEADERSHIP GOAL - OSF HealthCare will provide safe, effective, coordinated systems of care with superior clinical outcomes to those we serve System-Wide Clinical Service Lines Population Health Management Engaging Persons In The Communities We Serve Care Model Development for all Segments of our Population Primary Care Clinical Systems of Care Behavioral Health Emergency Medicine Women s Services Geriatrics Orthopedics Care Management Care Transitions Chronic Disease Management Appropriateness of Care Supportive Care Health and Wellness GOAL GOAL GOAL GOAL OSF HealthCare will fully engage patients and families to provide a superior patient experience including convenient and easy access OSF HealthCare must strategically position limited health care resources to assure continued access to care and extend our ministry to those in need OSF HealthCare will efficiently use limited resources to provide care and advance quality to reduce the cost of our services and assure the sustainability of our Ministry OSF HealthCare will be an inclusive, engaged, connected and high performance culture that is grounded in the Mission of our Ministry Patient Experience Access to Care Patient Engagement Ambulatory Network and Community Care Development Partnership Development Innovation Competency Telehealth Referral Management Development of Employer Products Graduate Medical Education & Teaching Brand Strategy Scale & Integration through Functional Transformation Revenue Capture Aggressive Cost Management Portfolio Management Philanthropy Leadership Formation & Development Workforce Planning, Education, Recruitment & Retention Employee Engagement Clinical Provider Engagement In support of our transformation OSF must develop infrastructure and core capabilities Development of robust analytical infrastructure, processes and capabilities To achieve our vision we must have access to timely, accurate and meaningful information To proactively create a voice that advocates and supports systemic change Advocate for health policy for the poor and underserved as well as protect the sanctity of life Continued implementation & optimization of our EMR Proactively engage the communities we serve to meet the needs and care to the poor and underserved Effective Costing processes and Structures to understand the cost of care Timely, accurate and meaningful information about health policy
8 Acute Care Hospitals Revised 4/2015 OSF Facts and Figures FY 2014 (Oct. 1, Sept. 30, 2014) OSF Holy Family Medical Center Monmouth, IL 23 Licensed Beds 9 physicians 8 advanced practitioners 269 Employees OSF Saint Anthony s Health Center - Alton, IL 203 Licensed Beds 24 physicians 5 advanced practitioners 754 employees OSF Saint Anthony Medical Center Rockford, IL Level 1 Trauma Center 254 Licensed Beds 113 physicians 39 advanced practitioners 2119 employees OSF Saint Elizabeth Medical Center Ottawa, IL 97 Licensed beds 24 physicians 4 advanced practitioners 750 employees OSF St. Francis Hospital Escanaba, Michigan 25 Licensed Beds 25 physicians 15 advanced practitioners 489 employees OSF Saint Francis Medical Center Peoria, IL Level 1 Trauma Center Teaching Affiliate of the University of Illinois College of Medicine 4 th largest medical center in Illinois 299 physicians 132 advanced practitioners 609 Licensed beds 5924 employees OSF Saint James-John W. Albrecht Medical Center - Pontiac, IL 42 Licensed beds 24 physicians 20 advanced practitioners 341 employees OSF St. Joseph Medical Center - Bloomington, Il Level II Trauma Center 149 Licensed beds 78 physicians 29 advanced practitioners 1068 employees OSF Saint Luke Medical Center Kewanee, IL 25 Licensed beds 3 physicians 6 mid-level providers 226 employees OSF St. Mary Medical Center Galesburg, IL 90 Licensed beds 39 physicians 27 advanced practitioners 587 employees OSF Saint Paul Medical Center Mendota, IL 25 Licensed beds 6 physicians 6 mid-level providers 297 employees
9 OSF Healthcare System Overview 1. OSF Saint Francis Medical Center (SFMC) 2. OSF Saint Anthony Medical Center (SAMC) 2 3. OSF Saint Anthony s Health Center Alton, IL 4. OSF St. Joseph Medical Center (SJMC) 5. OSF Saint Elizabeth Medical Center (SEMC) 6. OSF St. Mary Medical Center (SMMC) 7. OSF Saint James-John W. Albrecht Medical Center (SJJWAMC) 8. OSF St. Francis Hospital (SFH) (Escanaba, MI) 9. OSF Saint Paul Medical Center Mendota, IL 10. OSF Saint Luke Medical Center (SLMC) 11. OSF Holy Family Medical Center (HFMC) # H Independent Affiliates Graham Hospital Canton, IL Illinois Valley Community Hospital Peru, IL Memorial Hospital Carthage, IL Pekin Hospital Pekin, IL Perry Memorial Hospital Princeton, IL Rochelle Community Hospital Rochelle, IL St. Margaret s Hospital Spring Valley, IL Letters of Intent Great Plains Orthopaedics Institute of Physical Medicine and Rehabilitation (IPMR) 3 9
10 We Are ONE OSF Ministry Our Ministry We daily express the Mission of OSF HealthCare through our work. We collaborate and connect care across Illinois and Michigan. We are responsible for the success of our system, each entity, and every patient interaction. 10
11 11
12 Welcome Welcome to the OSF Family 12
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