Taking Care of Family Being a Partner A Webinar on Culture Change.

Size: px
Start display at page:

Download "Taking Care of Family Being a Partner A Webinar on Culture Change. https://www1.gotomeeting.com/register/"

Transcription

1 Taking Care of Family Being a Partner A Webinar on Culture Change Please read below carefully; these are the directions to access the Webinar. This is how you will get information on signing in to the webinar. Yes, it says to register on GoToWebinar - you ARE registered with DHCC and will NOT be charged again at this site. YOU SHOULD DO THIS NOW. PLEASE, contact me directly with any questions. carlsonmom@mchsi.com Marla Carlson DHCC Executive Director To receive your sign in information needed to access the webinar on 28 April 2011: Please go to the following link: Enter your name, phone # and address. If you have been successful in registering, your unique sign in information will be ed to you from GoToWebinar. ALL OF THIS MUST BE COMPLETED TO RECEIVE THE INFORMATION AND FOR YOU TO BE ABLE TO ACCESS THE WEBINAR. On the day of the webinar you will be able to listen either through your computer speakers/headphone or telephone If you do not have computer speakers/headphones, a call in number will be provided for your use. NOTE this is NOT a toll free call and charges will apply to the phone being used. Check the times carefully as they will be different depending on where you live and the time zone of your location. When signing in, Please sign in as a participant, NOT as an organizer. Check the times carefully if you have questions on time zones please carlsonmom@mchsi.com. CPEU Certificate attached with handouts.

2 Taking Care of Family: Be a Partner Dietitians in Health Care Communities Candace S. Johnson, RD, CSG April 28, 2011 Objectives and Today s Program List of organizations leading the culture change movement Develop a plan to start or to continue culture change in facilities Compare regulations for application in facilities for culture change We will have a fifteen minute question and answer period at the end of the program. The Start of Culture Change CMS Regulations: OBRA 87 requires that each nursing home care for residents in such a manner and in such an environment as will promote maintenance or enhancement of the quality of life of each resident. Provide services and activities to attain or maintain the highest practicable physical, mental and psychosocial well being of each resident in accordance with a written plan of care The Beginning In the early 90 s long term care pioneers started to work to fundamentally change values practices and cultures of organization who care for the elderly. Goal was to change from places to decline and die to living and growing. In 1997 the Pioneer Network was established for the culture change movement. What is Culture Change Transforms the long term care medical model to one that nurtures the human spirit as well as meeting medical needs. It is a work in progress, evolving to meet resident needs May be called person centered care or resident directed care It is about living and working in a home like place Overall View of Culture Change Renews spirits of staff and residents Renovates the home Reframes the organization Starts with a clear vision, shared by all Requires all staff buy in Know Thy Resident PASSION for Resident: Would I live here? 1

3 Familiar Names for Culture Change Pioneer Network Eden Alternative Wellspring Action Pact State Coalitions for Culture Change Common Words: CHOICE, Dignity, Respect, Self determination: Hear voices, respect words The Right to Folly Goals of Culture Change Resident control over daily living Respect rights of decision making Involve all levels of staff in care process, honor those who work closely with residents Include friends and family in team approach to care Provide a familiar and hospitable environment Provide a supportive workplace Responsive environment for individualized care practices focusing on needs and desires of people Keys Questions What do residents want? What was home to them? Is home like possible here? What do staff need and want? How to Start, how to keep growing If you are new.. Resident interviews, staff education Why Food? Getting involved: It starts with residents and empowerment of their choices Levels of involvement: Operations, physical plant, capital budgets Can you be the active family member? Operations Staff attitudes and values The importance of all staff participation Administration support Selling new roles, new ideas, projects Resident participation and input with staff support Operations Start with an idea, discuss with residents and staff, no idea is wrong or off limits Plan the idea don t linger and don t run Start small and grow with confidence, change what doesn t work after a good trial Evaluate with residents and staff Don t give up, remember PASSION 2

4 Continuing Operations Check to see if practices are continuing to meet residents needs and preferences Ask residents, family, staff Expand, change as resident and staff populations evolve Look at the whole picture: daily living, schedules, structures, activities Aware of personal and resident safety with quality of life: culture change is about improvement but not to endanger the resident. Ideas for Operations Words: NEVER use feeders, calling persons by their diet, bibs, assisters Names of halls, dining rooms, areas Ask for resident preferred names and staff all know FOOD CHOICES!!!! Menu review and incorporating changes Wake at will, bathing times, personal preferences known by staff, choice of where, when to eat More Ideas Expand meal times, explore openness to food with times, choices, cooked to order Look at community choices, rooms, support individual activities with food Staff choices for meals, schedules, health Children, pets, plants, outings, overnight trips Could your facility to something different? If you are in a new building.. If you have an aging building.. Physical Plant Kitchen layout what can be moved, changed Cooking equipment and placement Venting?? Food storage: Central or smaller areas Dining room changes Alternate dining areas Capital Budget Think ahead, know your budget cycle Discuss ideas with administrator, owner, regional managers, other team members May be physical changes, staffing Discuss with team members, residents If you do not ask, the answer can never be yes 3

5 Regulations Are general as written Know the intent and interpretation Call and ask if you are unsure Remember, safety first and CMS want resident centered care It is up to the professional to lead and direct Regulatory Compliance F360 Appropriate Dietary Services The facility must provide each resident with a nourishing/palatable/well balanced diet that meet the daily nutritional and special dietary needs of each resident F361 Qualified Dietitian F362 Sufficient Support Personnel More F Tags F363 Menus and Nutrition Adequacy Assure meals served meet nutrition needs Menus are followed A standard meal planning guide: not intended to need nutritional needs of all residents The menus must be adjusted to consider individual differences Continuing F Tags F364 FOOD Prepared by methods to conserve nutritive value, flavor and appearance Is palatable, attractive, proper temperature: Is food served at preferable temperature as discerned by resident and customary practice? Not to be confused with proper holding temperature F365 Food Form Meets Individual Needs F366 Substitutes are Similar Nutritive Value More Dietary F Tags F367 Therapeutic Diets Prescribed by the physician F368 Frequency of Meals Residents receive meals at a time most accepted by the community F369 Adaptive Eating Equipment If adaptive eating device recommended but not used, determine if this is by resident s choice F372 Proper Disposal of Garbage Food Safety and Sanitation F 371 Sanitary Food Procure /Prep /Dist and Storage All residents have the right to accept food brought to the facility by visitor(s) for any resident. The facility has the responsibility to Help visitors understand safe food handling practices (e.g., hold PHF over 41degrees F) When assisting visitors with reheating or food preparation activities, facility staff must use safe food handling practices 4

6 F325 Nutrition F325 Nutrition Based on the resident s comprehensive assessment, the facility must ensure that a resident Maintains acceptable parameters of nutrition status such as body weight & protein levels, unless the resident's clinical condition demonstrates that this is not possible Receives a therapeutic diet when there is a nutritional problem F325 Nutrition The intent statement states: Care & service be consistent with the residents comprehensive assessment The therapeutic diet takes into account the resident s clinical condition and preferences Goals and prognosis refer to a resident's projected personal and clinical outcomes. These are influenced by the resident s preferences (e.g., willingness to participate in weight management interventions or desire for nutrition support at end of life) Resident has dislikes, preferences and preferred portion sizes F241 Dignity F241 Dignity The facility must promote care for residents in a manner & in an environment that maintains or enhances each resident s dignity & respect in full recognition of his/her individuality Dignity in dining Day to day use of plastic cutlery & paper/plastic dishware Clothing protectors instead of napkins (except by resident choice) Staff standing over resident while assisting them to eat Staff interacting/conversing only with each other rather than with residents while assisting residents F241 and 242 F241 Dignity, con t. Speaking respectfully Avoid the use of labels for residents such as feeders Never refer to a resident by diet or diagnosis F242 Self Determination & Participation The right to make CHOICES about aspects of their lives that are significant to them Schedules Choice over schedules includes Daily waking, bathing times Eating Time to go to bed Staff Take a look at staff and food Meals Choice of food They are your food ambassadors Healthy Options HR Policies Schedule involvement and taking care of the same resident group Benefits of Culture Change Residents: less loneliness, helplessness, boredom, improved physical and mental health, less weight loss or gain Staff: less turnover, overtime, workman s compensation, sick days Overall: Increased satisfaction from residents, staff and family Positive culture change may be best source of census building and positive business atmosphere 5

7 Questions and Answers You can be a partner in the care facility; taking care of your resident family! Thanks for attending the Dietitians in Health Care Communities Webinar Candace S. Johnson, RD, CSG

8 CERTIFICATE OF COMPLETION - CDR Taking Care of Family Be a Partner 28 April 2011 Date of Completion Dietetics in Health Care Communities - DHCC Commission on Dietetic Registration CPE Accredited Provider AM003 CPE Provider Accreditation Number CPE Accredited Provider Participant s Name Has successfully completed 2 CPEUs (Level II) DHCC DPG #31, Brenda Richardson, MA, RD, LD, CD Chair Signature of CDR CPE Accredited Provider, Date 28 April 2011 CERTIFICATE OF COMPLETION - State Taking Care of Family Be a Partner 28 April 2011 Date of Completion Dietetics in Health Care Communities - DHCC Commission on Dietetic Registration CPE Accredited Provider AM003 CPE Provider Accreditation Number CPE Accredited Provider Participant s Name Has successfully completed 2 CPEUs (Level II) DHCC DPG #31, Brenda Richardson, MA, RD, LD, CD Chair Signature of CDR CPE Accredited Provider, Date 28 April 2011

Nutrition F-Tags & Survey. Objectives. Who needs to know 8/22/2016

Nutrition F-Tags & Survey. Objectives. Who needs to know 8/22/2016 Nutrition F-Tags & Survey Elaine Farley-Zoucha, RD, LMNT Objectives Identify 3 ways nutrition is involved in resident care. Demonstrate a basic knowledge of nutrition related F-Tags and how they affect

More information

Content Edited for Food and Nutrition Services only. F Food and nutrition services

Content Edited for Food and Nutrition Services only. F Food and nutrition services Appendix PP - Regulatory Text Only Content Edited for Food and Nutrition Services only. Ref: S&C 17-07-NH Printed for Training Purpose Only Appendix PP - Full version https://www.cms.gov/regulations-and-guidance/guidance/transmittals/2017downloads/

More information

SOUTH DAKOTA. Downloaded January 2011

SOUTH DAKOTA. Downloaded January 2011 SOUTH DAKOTA Downloaded January 2011 44:04:01:01. Definitions 13) "Dietary manager," a person who is a dietitian, a graduate of an accredited dietetic technician or dietetic manager training program, a

More information

(2) Must, if necessary or if requested, assist the resident. (ii) By arranging for transportation to and from the dental services locations;

(2) Must, if necessary or if requested, assist the resident. (ii) By arranging for transportation to and from the dental services locations; 678 (2) Must, if necessary or if requested, assist the resident * * * * * (ii) By arranging for transportation to and from the dental services locations; (3) Must promptly, within 3 days, refer residents

More information

Food & Nutrition Services

Food & Nutrition Services Food & Nutrition Services ( 483.60) Presenter: Joan Haskins Summary CMS focus of the food and nutrition services revisions was on the inclusion of person centered care practices that foster choices in

More information

Culture Change in LTC

Culture Change in LTC Culture Change in LTC Jessica Shyu, M.S., R.D. Corporate Director of Nutrition & Wellness Morrison Senior Living Culture Change? National Movement for the Transformation of Older Adult Services to create

More information

COMPETENCIES FOR FOOD AND NUTRITION SERVICES EMPLOYEES

COMPETENCIES FOR FOOD AND NUTRITION SERVICES EMPLOYEES COMPETENCIES FOR FOOD AND NUTRITION SERVICES EMPLOYEES The following checklists are intended to verify that individual employees have met the competencies and skill sets listed to carry out the functions

More information

Based on the comprehensive assessment of a resident, the facility must ensure that:

Based on the comprehensive assessment of a resident, the facility must ensure that: 7. QUALITY OF CARE Each resident must receive, and the facility must provide, the necessary care and services to attain or maintain the highest practicable physical, mental and psychosocial wellbeing,

More information

ANNUAL SURVEY PREPARATION. For Year-Long Compliance May 21, 2014 Adam Snyder, RVP, Unidine Jenny Overly, Director of Innovation, Unidine

ANNUAL SURVEY PREPARATION. For Year-Long Compliance May 21, 2014 Adam Snyder, RVP, Unidine Jenny Overly, Director of Innovation, Unidine ANNUAL SURVEY PREPARATION For Year-Long Compliance May 21, 2014 Adam Snyder, RVP, Unidine Jenny Overly, Director of Innovation, Unidine Objectives: Identify key components of federal & state regulations

More information

Notes from CMS Final Rule Document Pertinent to Culture Change and Person-directed Care

Notes from CMS Final Rule Document Pertinent to Culture Change and Person-directed Care Notes from CMS Final Rule Document Pertinent to Culture Change and Person-directed Care Page 594 Prepared by Cathy Lieblich, Director of Network Relations, Pioneer Network G. Benefits of Final Rule: This

More information

FORM CMS (2/2013)

FORM CMS (2/2013) Facility Name: Facility ID: Date: Surveyor Name: The purpose of the observation of the meal service is to determine whether this service takes into account: Resident choice/preferences for food items and

More information

PART I HAWAII HEALTH SYSTEMS CORPORATION STATE OF HAWAII Class Specifications for the

PART I HAWAII HEALTH SYSTEMS CORPORATION STATE OF HAWAII Class Specifications for the PART I HAWAII HEALTH SYSTEMS CORPORATION 6.652 STATE OF HAWAII 6.654 6.655 6.656 Class Specifications for the SR-18; SR-20; SR-22; SR-24 BU:13 Series Definition: This series includes all classes, the duties

More information

Residents Rights F241 DIGNITY. Residents Rights. November 17, 2015 Faculty: Cat Selman, BS. Directors of Nursing Services and Directors

Residents Rights F241 DIGNITY. Residents Rights. November 17, 2015 Faculty: Cat Selman, BS. Directors of Nursing Services and Directors Residents rights, choices & preferences What s the difference, and WHY am I being cited?? Cat Selman, BS The Healthcare Communicators, Inc. www.thehealthcarecommunicators.com Residents Rights Are guaranteed

More information

Prior Assessed Learning (PAL) Application

Prior Assessed Learning (PAL) Application Prior Assessed Learning (PAL) Application 2 Identify your different work and life experiences which provide you with advanced knowledge and skills. The "job code" you assign to each experience will be

More information

Dietary Services Survey Requirements in Assisted Living

Dietary Services Survey Requirements in Assisted Living Dietary Services Survey Requirements in Assisted Living Presented by: Heidi McCoy, RDN, LD Amy Kotterman RD, LD April 25, 2018 Five Year Rule Review Every five years, the Ohio Department of Health conducts

More information

TO BE RESCINDED Home-delivered meal service.

TO BE RESCINDED Home-delivered meal service. ACTION: Final DATE: 08/22/2016 9:11 AM TO BE RESCINDED 173-39-02.14 Home-delivered meal service. (A) "Home-delivered meal service" means the service that provides up to two meals per day to a consumer

More information

Prior Assessed Learning (PAL) Application

Prior Assessed Learning (PAL) Application Name: _Sample Intern Prior Assessed Learning (PAL) Application 1 Identify your different work and life experiences which provide you with advanced knowledge and skills. The "job code" you assign to each

More information

Tip Sheet Flexible Dining Services

Tip Sheet Flexible Dining Services Tip Sheet Flexible Dining Services WHAT IT IS Flexible dining services means that food is available for residents according to their customary routines. Meals are available over long periods of time with

More information

One of the most frequent challenges for. To Liberalize the Diet or Not. What s A Provider to Do? NUTRITION CONNECTION

One of the most frequent challenges for. To Liberalize the Diet or Not. What s A Provider to Do? NUTRITION CONNECTION NUTRITION CONNECTION To Liberalize the Diet or Not What s A Provider to Do? by Brenda Richardson, MA, RDN, LD, CD, FAND One of the most frequent challenges for long-term care providers involves the concept

More information

2/24/2017. Food & Nutrition- Regulations Roundup LEARNING OBJECTIVES. Hospitals-Acute Care & Critical Access (CAH)

2/24/2017. Food & Nutrition- Regulations Roundup LEARNING OBJECTIVES. Hospitals-Acute Care & Critical Access (CAH) Food & Nutrition- Regulations Roundup Elaine Farley-Zoucha RD, LMNT EZ Nutrition Consulting LEARNING OBJECTIVES Learn difference between hospital, assisted living, skilled nursing and nursing home facilities

More information

with Food, Nutrition, and Dining

with Food, Nutrition, and Dining by Brenda Richardson, MA, RDN, LD, CD, FAND 1 HOUR CE CBDM Approved Reducing Hospital Admissions with Food, Nutrition, and Dining NUTRITION CONNECTION FOOD, NUTRITION, AND DINING ARE INTEGRAL COMPONENTS

More information

Hickathrift Care Home. Satisfaction Survey 2012 Residents & Relatives Report. September 2012 Interplay Solutions

Hickathrift Care Home. Satisfaction Survey 2012 Residents & Relatives Report. September 2012 Interplay Solutions Hickathrift Care Home Satisfaction Survey 2012 Residents & Relatives Report September 2012 Interplay Solutions Hickathrift Care Home Satisfaction Survey 2012 Barchester work hard to provide the highest

More information

ELDERLY SERVICES PROGRAM (ESP SM )/TITLE III HOME DELIVERED MEALS SERVICE SPECIFICATIONS. EFFECTIVE September 1, 2016 (BCESP) (CCESP) (HCESP) (WCESP)

ELDERLY SERVICES PROGRAM (ESP SM )/TITLE III HOME DELIVERED MEALS SERVICE SPECIFICATIONS. EFFECTIVE September 1, 2016 (BCESP) (CCESP) (HCESP) (WCESP) ELDERLY SERVICES PROGRAM (ESP SM )/TITLE III HOME DELIVERED MEALS SERVICE SPECIFICATIONS EFFECTIVE September 1, 2016 (BCESP) (CCESP) (HCESP) (WCESP) ELDERLY SERVICES PROGRAM HOME DELIVERED MEALS SERVICE

More information

MDS

MDS MDS 3.0 Please read below carefully; these are the directions to access the Webinar. This is how you will get information on signing in to the webinar. Yes, it says to register on GoToWebinar - you ARE

More information

Transitioning to Person- Centered Dining BY,

Transitioning to Person- Centered Dining BY, Transitioning to Person- Centered Dining BY, JOYCE LAMILLA, M.ED; RD/LD BEN E. KEITH FOODS Objectives: Identify the benefits of liberalized diets Identify potential regulatory tags related to NOT implementing

More information

Objectives 11/15/ nd Annual State Health Care Convention & EXPO WHAT S IN YOUR FUTURE?

Objectives 11/15/ nd Annual State Health Care Convention & EXPO WHAT S IN YOUR FUTURE? 62nd Annual State Health Care Convention & EXPO WHAT S IN YOUR FUTURE? October 26-28, 2010 Trump Taj Mahal Casino Hotel Atlantic City, New Jersey Paradigm Shift for Good Nutrition in Long-term care From

More information

KDADS Full Criteria PEAK

KDADS Full Criteria PEAK KDADS Full Criteria PEAK 2.0 2014-2015 DOMAIN #0 THE FOUNDATION- The organizational structure supports person-centered care. The Kansas State University Center on Aging has prepared a training program

More information

Creating Households. Struggles and Successes 4 Years In: Renovation and Change

Creating Households. Struggles and Successes 4 Years In: Renovation and Change Creating Households Struggles and Successes 4 Years In: Renovation and Change The intent is to help you learn from our successes, struggles, and processes. Presbyterian Homes Inc. History 1993 All Private

More information

COOK JOB SUMMARY AND PERFORMANCE CRITERIA (See full job description for physical demands)

COOK JOB SUMMARY AND PERFORMANCE CRITERIA (See full job description for physical demands) COOK JOB SUMMARY AND PERFORMANCE CRITERIA (See full job description for physical demands) Department Assigned: Dietary Supervisor Title: Director of Food Services/Food Service Supervisor Purpose of Your

More information

POSITION DESCRIPTION

POSITION DESCRIPTION State of Michigan Civil Service Commission Capitol Commons Center, P.O. Box 30002 Lansing, MI 48909 Position Code 1. DIETUTE POSITIO DESCRIPTIO This position description serves as the official classification

More information

APPROVED: Substitutions: Replacing one food item for another food item of equal or greater nutritive values.

APPROVED: Substitutions: Replacing one food item for another food item of equal or greater nutritive values. GEORGIA DEPARTMENT OF JUVENILE JUSTICE Applicability: { } All DJJ Staff {x} Administration { } Community Services {x} Secure Facilities Chapter 9: FOOD Subject: Attachments: A Approved Substitutions List

More information

LONG TERM CARE SETTINGS

LONG TERM CARE SETTINGS LONG TERM CARE SETTINGS Long term care facilities assist aged, ill or disabled persons who can no longer live independently. In this section, we will briefly examine the history of long term care facilities

More information

COLORADO. Downloaded January 2011

COLORADO. Downloaded January 2011 COLORADO Downloaded January 2011 Part 5. RESIDENT CARE 5.6 NUTRITIONAL CARE PLANNING. (b) In the event the facility elects to utilize paid feeding assistants or feeding assistant volunteers pursuant to

More information

CMS NOW 10/23/2017. New CMS Regs Part I Survey Process and Critical Pathways for November Barbara Thomsen CDM CFPP RAC

CMS NOW 10/23/2017. New CMS Regs Part I Survey Process and Critical Pathways for November Barbara Thomsen CDM CFPP RAC CMS NOW New CMS Regs Part I Survey Process and Critical Pathways for November 2017 -Barbara Thomsen CDM CFPP RAC Learning Objectives Attendees will be able to: Understand CMS Goals for the New Survey Process

More information

WORKING THROUGH ETHICAL DILEMMAS IN OMBUDSMAN PRACTICE

WORKING THROUGH ETHICAL DILEMMAS IN OMBUDSMAN PRACTICE WORKING THROUGH ETHICAL DILEMMAS IN OMBUDSMAN PRACTICE North Dakota LTCOP Training May 3, 2016 Presented by Sara Hunt, NORC Consultant Learning Goals Know key aspects of ethical decision-making Know how

More information

NURSING HOME EVALUATION

NURSING HOME EVALUATION NURSING HOME EVALUATION As you visit nursing homes, use the following form for each place you visit. Don t expect every nursing home to score well on every question. The presence or absence of any of these

More information

New Long Term Care Survey Process

New Long Term Care Survey Process New Long Term Care Survey Process Disclaimer The information provided within these slides are current as of May 15,2017. It provides information related to the CMS' intent to implement the survey process

More information

APPENDIX I HOSPICE INPATIENT FACILITY (HIF)

APPENDIX I HOSPICE INPATIENT FACILITY (HIF) INTRODUCTION APPENDIX I HOSPICE INPATIENT FACILITY (HIF) The principles and standards in all chapters of the Standards of Practice for Hospice Programs apply to hospice care provided in an inpatient facility.

More information

PEAK 2.0 Criteria. Goal. Contact Information

PEAK 2.0 Criteria. Goal. Contact Information PEAK 2.0 Criteria PEAK 2.0 is a Medicaid pay-for-performance program offered through the Kansas Department for Aging and Disability Services and administered by the Kansas State University Center on Aging.

More information

Use this pathway if there are activity concerns for a resident to determine if the facility is meeting the resident s activity needs.

Use this pathway if there are activity concerns for a resident to determine if the facility is meeting the resident s activity needs. Use this pathway if there are activity concerns for a resident to determine if the facility is meeting the resident s activity needs. Review the Following in Advance to Guide Observations and Interviews:

More information

SNF Requirements of Participation. Knowing Your Organization, Your Residents, Your Staff, and Your Resources

SNF Requirements of Participation. Knowing Your Organization, Your Residents, Your Staff, and Your Resources SNF Requirements of Participation Knowing Your Organization, Your Residents, Your Staff, and Your Resources Develop Your Facility-Wide Resource Assessment for Phase 2 Objectives Recognize the key concepts

More information

Observations: Observe the resident at a minimum of two meals:

Observations: Observe the resident at a minimum of two meals: Use this pathway for a resident who is not maintaining acceptable parameters of nutritional status or is at risk for impaired nutrition to determine if facility practices are in place to identify, evaluate,

More information

F-TAG 675 QUALITY OF LIFE

F-TAG 675 QUALITY OF LIFE F-TAG 675 QUALITY OF LIFE Quality of life is a fundamental principle that applies to all care and services provided to facility residents. Each resident must receive and the facility must provide the necessary

More information

One Vision: Moving Forward

One Vision: Moving Forward One Vision: Moving Forward One Vision: Moving Forward seeks to resolve questions and obstacles as Michigan s nursing homes implement person-centered practices and other changes to their caregiving culture.

More information

Coventry University. BSc. (Hons) Dietetics. 4-year course (Sept June 2020)

Coventry University. BSc. (Hons) Dietetics. 4-year course (Sept June 2020) Coventry University BSc. (Hons) Dietetics 4-year course (Sept 2013 - June 2020) Year 1 101CC Foundations in Communication and Professionalism Communication is highlighted as an essential skill for all

More information

Moorleigh Residential Care Home Limited

Moorleigh Residential Care Home Limited Moorleigh Residential Care Home Limited Moorleigh Residential Care Home Inspection report Lummaton Cross, Barton, Torquay. TQ2 8ET Tel: 01803 326978 Website: Date of inspection visit: 14 April 2015 Date

More information

Story. Segmentation. Targeting. Positioning

Story. Segmentation. Targeting. Positioning Story Segmentation Dietitians plan food and nutrition programs, supervise meal preparation, and oversee the serving of meals. They prevent and treat illnesses by promoting healthy eating habits and recommending

More information

http://www.bls.gov/oco/ocos077.htm Dietitians and Nutritionists Nature of the Work Training, Other Qualifications, and Advancement Employment Job Outlook Projections Data Earnings OES Data Related Occupations

More information

Restoring Nutrition: What to expect during your child s hospital stay

Restoring Nutrition: What to expect during your child s hospital stay Patient and Family Education Restoring Nutrition: What to expect during your child s hospital stay Coming to the PBMU saved my child s life, no question. And the knowledge we gained during her stay will

More information

Purpose of Your Job Position

Purpose of Your Job Position Risk Exposure Potential to Blood and/or Body Fluids Essential function ( =NO) Function Requires Repetitive Motion MINIMUM Weight Lifting Requirements Apply to Task Function Requires Prolonged Sitting,

More information

Request for Proposal for Food Service Vendor for School Meal Program. KIPP Massachusetts. KIPP Academy Lynn Elementary, Lynn MA

Request for Proposal for Food Service Vendor for School Meal Program. KIPP Massachusetts. KIPP Academy Lynn Elementary, Lynn MA Request for Proposal for Food Service Vendor for School Meal Program KIPP Massachusetts KIPP Academy Lynn Elementary, Lynn MA RFP issued May 18, 2018 Responses due by June 8, 2018 at 5:00PM ET Request

More information

IOWA. Downloaded January 2011

IOWA. Downloaded January 2011 IOWA Downloaded January 2011 481 58.24(135C) Dietary. 58.24(1) Organization of dietetic service department. The facility shall meet the needs of the residents and provide the services listed in this standard.

More information

Ohio Residential Care Facility Licensure Rule Changes

Ohio Residential Care Facility Licensure Rule Changes Ohio Residential Care Facility Licensure Rule Changes Will begin at 2:00 pm Housekeeping Announcements Problems during the call? Press *0 to be connected to the Operator. Handouts The handouts were attached

More information

Welcome to 5 South Geriatric Psychiatry

Welcome to 5 South Geriatric Psychiatry Welcome to 5 South Geriatric Psychiatry Toronto Rehab For patients, families and caregivers Welcome to 5 South, the Geriatric Psychiatry Program at Toronto Rehab. This booklet will give you information

More information

Business Plan: Select Menu. In line with goals of providing progressive, patient-centered care, NFS strives to improve

Business Plan: Select Menu. In line with goals of providing progressive, patient-centered care, NFS strives to improve Business Plan: Select Menu Executive Summary In line with goals of providing progressive, patient-centered care, NFS strives to improve the food service system by implementing a modern patient selected

More information

ODA provider certification: home-delivered meals.

ODA provider certification: home-delivered meals. ACTION: Final DATE: 08/22/2016 9:19 AM 173-39-02.14 ODA provider certification: home-delivered meals. (A) Definitions for this rule: (1) "Home-delivered meals" means the service that provides up to two

More information

TRAINING TOPICS BY KEY AREAS

TRAINING TOPICS BY KEY AREAS The Professional Standards Learning Objectives are a resource for school nutrition professionals and trainers. This resource lists training topics in the four Key Areas of Nutrition, Operations, Administration

More information

Education and Skills Alternative Delivery Model. Service Specification

Education and Skills Alternative Delivery Model. Service Specification Education and Skills Alternative Delivery Model Service Specification Service name Document owner Catering Service Teresa Goodall Contents 1 Service overview... 3 1.1 Introduction... 3 1.2 Service outcomes...

More information

Health Care Dining Service

Health Care Dining Service Health Care Dining Service A Workbook for Employee Training Level I Written by Wayne Toczek Edited,and formatted by Ari Sutton A Product of Innovations Services 102 Parsons St. Norwalk, OH 44857 419-663-9300

More information

State Regulations Pertaining to Dietary Assistive Devices and Special Needs ALABAMA

State Regulations Pertaining to Dietary Assistive Devices and Special Needs ALABAMA State Regulations Pertaining to Dietary Assistive Devices and Special Needs Note: This document is arranged alphabetically by State. To move easily from State to State, click the Bookmark tab on the Acrobat

More information

Schedule 6 Part II (All Applicants) Schedule 6 Program Information (Regional Office) Contents: Instructions:

Schedule 6 Part II (All Applicants) Schedule 6 Program Information (Regional Office) Contents: Instructions: NEW YORK STATE DEPARTMENT OF HEALTH Adult Care Facility Common Application Schedule 6 Part II (All Applicants) Schedule 6 Program Information (Regional Office) Applicants may submit Schedule 6 at any time,

More information

(NAME OF AGENCY) Procedures Manual

(NAME OF AGENCY) Procedures Manual (NAME OF AGENCY) Procedures Manual Title: ASSISTING SERVICE USERS WITH EATING AND DRINKING (KLOE) 1.0 Scope 1.1 Assistance for Service Users with eating and drinking. 2.0 Aims and Values 2.1 To ensure

More information

Food for Thought: Maximizing the Positive Impact Food Can Have on a Patient s Stay

Food for Thought: Maximizing the Positive Impact Food Can Have on a Patient s Stay Food for Thought: Maximizing the Positive Impact Food Can Have on a Patient s Stay Food matters. In sickness and in health, it nourishes the body and feeds the soul. And in today s consumer-driven, valuebased

More information

Skilled Nursing Resident Drill Down Surveys

Skilled Nursing Resident Drill Down Surveys SKILLED NURSING RESIDENT DRILL DOWN SURVEYS Skilled Nursing Resident Drill Down Surveys 7/6/10, My InnerView ALL RIGHTS RESERVED No part of this work, including survey items or design, may be reproduced,

More information

Assisted Living Compliance Putting it all Together

Assisted Living Compliance Putting it all Together Assisted Living Compliance Putting it all Together State of Iowa Assisted Living Codes Read, teach & understand the State of Iowa codes: 231C 481 Chapters 67 & 69 (Updated & effective on April 20, 2016)

More information

Care on a hospital ward

Care on a hospital ward Care on a hospital ward People with dementia may be admitted to general hospital wards either as part of a planned procedure such as a cataract operation or following an accident such as a fall. Carers

More information

Manis Aged Care Limited

Manis Aged Care Limited Manis Aged Care Limited Introduction This report records the results of a Surveillance Audit of a provider of aged residential care services against the Health and Disability Services Standards (NZS8134.1:2008;

More information

3/2/2015. Welcome to the COPE Webinar Series for Health Professionals! Motivational Interviewing: Overcoming Client Resistance to Change

3/2/2015. Welcome to the COPE Webinar Series for Health Professionals! Motivational Interviewing: Overcoming Client Resistance to Change Welcome to the COPE Webinar Series for Health Professionals! March 11 2015 webinar Motivational Interviewing: Overcoming Client Resistance to Change Time: Moderator: 12 noon 1 PM EST Rebecca Shenkman,

More information

Moti Willow. Maison Moti Limited. Overall rating for this service. Inspection report. Ratings. Good

Moti Willow. Maison Moti Limited. Overall rating for this service. Inspection report. Ratings. Good Maison Moti Limited Moti Willow Inspection report 1 Watling Street Radlett Hertfordshire WD7 7NG Tel: 01923857460 Date of inspection visit: 03 April 2017 Date of publication: 03 May 2017 Ratings Overall

More information

Your Way! Questionnaire

Your Way! Questionnaire . Your Way! Questionnaire For Assisted Livings Summary Sheet Directions: Make copies of this form for each Assisted Living that you are going to visit for a tour. Number each Assisted Living so that you

More information

Resident Rights in Nursing Facilities

Resident Rights in Nursing Facilities Your Guide to Resident Rights in Nursing Facilities 1-800-499-0229 1 Table of Contents The Ombudsman Advocate...3 You Take Your Rights with You...4 Federal Regulations Protect You...5 Medical Assessment

More information

Report of the unannounced inspection of nutrition and hydration at Mayo University Hospital, Castlebar, Co. Mayo

Report of the unannounced inspection of nutrition and hydration at Mayo University Hospital, Castlebar, Co. Mayo Report of the unannounced inspection of nutrition and hydration at Mayo University Hospital, Castlebar, Co. Mayo Monitoring programme for unannounced inspections undertaken against the National Standards

More information

Welcome to Rehabilitation Information for patients and families

Welcome to Rehabilitation Information for patients and families M3 Welcome to Rehabilitation Information for patients and families Juravinski Hospital Section M Ward M3 Geriatric Rehabilitation Unit 905-389-4411, ext. 43302 Table of Contents Welcome to the Geriatric

More information

Assisted Living Facility Rules: A Review of Select Rules. State Long-term Care Ombudsman Office

Assisted Living Facility Rules: A Review of Select Rules. State Long-term Care Ombudsman Office Assisted Living Facility Rules: A Review of Select Rules State Long-term Care Ombudsman Office Objectives Gain knowledge about ALF regulations Apply regulations to common complaints Discuss problem-solving

More information

11/22/2010. Most Cited Deficiencies. Source of Information. Statistics. 2009/2010 Survey Cycle

11/22/2010. Most Cited Deficiencies. Source of Information. Statistics. 2009/2010 Survey Cycle Most Cited Deficiencies 2009/2010 Survey Cycle 1 Source of Information Research information from ADPH website Nursing Home Compare website Interviews with staff 2 Statistics Alabama has 231 nursing homes

More information

POSITION DESCRIPTION WILLMAR PUBLIC SCHOOLS

POSITION DESCRIPTION WILLMAR PUBLIC SCHOOLS SECTION I: GENERAL INFORMATION Position Title: Nutrition Coordinator Immediate Supervisor s Position Title: Director of Food and Nutrition Services POSITION DESCRIPTION WILLMAR PUBLIC SCHOOLS Department:

More information

(b) Self-determination and participation. The resident shall have the right to:

(b) Self-determination and participation. The resident shall have the right to: Effective Date: 04/17/96 Title: Section 415.5 - Quality of life 415.5 Quality of life. The facility shall care for its residents in a manner and in an environment that promotes maintenance or enhancement

More information

Catering Manual. Fitzroy Falls Aged Care Facility. J.N. Bailey 2009 Fitzroy Falls Aged Care Facility Catering Manual Version 1.0.

Catering Manual. Fitzroy Falls Aged Care Facility. J.N. Bailey 2009 Fitzroy Falls Aged Care Facility Catering Manual Version 1.0. Catering Manual Fitzroy Falls Aged Care Facility J.N. Bailey 2009 Fitzroy Falls Aged Care Facility Catering Manual Version 1.0.0 Page 1 of 7 Catering Manual Dietary Issues 03-04 Dietary Requirements Policy

More information

Making the Right Choice:

Making the Right Choice: Making the Right Choice: Choosing a Residential Facility Advocates for the Long Term Care Consumer 60 years of age or older BE PREPARED. Your Aging and Disability Resource Center or a Long Term Care Ombudsman

More information

OMBUDSMAN TRAINEE INTERNSHIP. Section A: Facility Visitation

OMBUDSMAN TRAINEE INTERNSHIP. Section A: Facility Visitation OMBUDSMAN TRAINEE INTERNSHIP Section A: Facility Visitation PURPOSE There are three primary objectives for this section of the internship: 1. To familiarize the trainee with a long term care facility,

More information

NURSING FACILITY KANSAS ADMINISTRATIVE REGULATIONS

NURSING FACILITY KANSAS ADMINISTRATIVE REGULATIONS NURSING FACILITY KANSAS ADMINISTRATIVE REGULATIONS Table of Contents Nursing Facility Regulations Regulation Section Page No. 28-39-149. Protection of resident funds and possessions in nursing facilities....33

More information

Healthy Eating Research: Building Evidence to Promote Health and Well-Being Among Children

Healthy Eating Research: Building Evidence to Promote Health and Well-Being Among Children Healthy Eating Research: Building Evidence to Promote Health and Well-Being Among Children 2018 Call for Proposals Round 11 Grants Applicant Webinar June 6, 2018 ReadyTalk Operations Technical support:

More information

The Good Samaritan Society CHOICE Program. Client Handbook. In Co-operation with Alberta Health Services

The Good Samaritan Society CHOICE Program. Client Handbook. In Co-operation with Alberta Health Services The Good Samaritan Society CHOICE Program Client Handbook In Co-operation with Alberta Health Services We Want to Hear from You We are committed to providing a high standard of care, tailored to fit your

More information

Saresta and Serenade. Maison Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

Saresta and Serenade. Maison Care Ltd. Overall rating for this service. Inspection report. Ratings. Good Maison Care Ltd Saresta and Serenade Inspection report Bromley Road Elmstead Market Colchester Essex CO7 7BX Date of inspection visit: 27 July 2016 Date of publication: 16 August 2016 Tel: 01206827034

More information

Proposed Professional Standards Matrix

Proposed Professional Standards Matrix Proposed Professional Standards Matrix *Find the USDA Proposed Professional Standards for School Nutrition Professionals at http://professionalstandards.nal.usda.gov/ Proposed Professional Standards Matrix

More information

ALF Core Training Provider Monitoring Tool

ALF Core Training Provider Monitoring Tool This monitoring tool is designed to be used in conjunction with DOEA Form ALFCT-001, June 2009; Rule 58T-1.205, F.A.C.; Section 429.52, F.S.; and Rule 58A-5.0191, F.A.C. ***OBTAIN A LIST OF ALL PRESENT

More information

Person-Centered Care. Division of Nursing Homes

Person-Centered Care. Division of Nursing Homes Person-Centered Care Division of Nursing Homes Themes of the Final LTC Rule Person-Centered Care Quality Facility Assessment, Competency-Based Approach Alignment with Department Priorities Comprehensive

More information

Policy and Procedure changes that have not been previously submitted and approved by the JCC are listed and summarized below:

Policy and Procedure changes that have not been previously submitted and approved by the JCC are listed and summarized below: Annual Departmental and Hospital-wide and Procedures Review Submitted to the Joint Conference Committee (JCC) for Approval on September 11, 2018 The annual Laguna Honda Hospital (LHH) policy and procedure

More information

Kaylex Care (Fielding) Limited

Kaylex Care (Fielding) Limited Kaylex Care (Fielding) Limited Introduction This report records the results of a Partial Provisional Audit of a provider of aged residential care services against the Health and Disability Services Standards

More information

Proposed Accreditation Requirements Related to the Care of Patients or Residents with Dementia

Proposed Accreditation Requirements Related to the Care of Patients or Residents with Dementia Proposed Accreditation Requirements Related to the Care of Patients or Residents with Dementia Nursing and Rehabilitation Center Accreditation Program EC.0001 1 The organization manages safety and security

More information

Missouri. Phone. Agency (573)

Missouri. Phone. Agency (573) Missouri Agency Department of Health and Senior Services, Division of Regulation and Licensure, Section for Long-Term Care Regulation (573) 526-8524 Contact Carmen Grover-Slattery (Regulation unit manager)

More information

Adult Foster Home Program Plan Minnesota Rules, part

Adult Foster Home Program Plan Minnesota Rules, part Community Services Adult Foster Home Program Plan Minnesota Rules, part 9555.6235 Applicant/License Holder Name: Program Address: (Site Specific) AFC License Number: (if applicable) Date Developed/Revised:

More information

Artifacts of Culture Change.

Artifacts of Culture Change. Today s Goals Artifacts of Culture Change. How is it Changing the Culture? Identify tools that can help you determine your progress on the journey Share best practices on using tools Learn about what recent

More information

Long-Term Care Accommodation Standards

Long-Term Care Accommodation Standards Long-Term Care Accommodation Standards May 2006 For further information For additional copies of this document or further information about Alberta Seniors and Community Supports, contact: Alberta Seniors

More information

Based on the comprehensive assessment of a resident, the facility must ensure that:

Based on the comprehensive assessment of a resident, the facility must ensure that: 13.A. Quality of Care Each resident must receive, and the facility must provide, the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being,

More information

NFSMI Best Practice Guide

NFSMI Best Practice Guide Nat i o n a l Fo o d Se rv i c e Management Institute The University of Mississippi NFSMI Best Practice Guide for Increasing High School Student Participation and Satisfaction in the National School Lunch

More information

Clinical Competency Verification for RDs with Order Writing Privileges Wendy Phillips, MS, RD, CNSC, CLE, FAND Gisele LeBlanc, MS, RD, LDN, CNSC, FAND

Clinical Competency Verification for RDs with Order Writing Privileges Wendy Phillips, MS, RD, CNSC, CLE, FAND Gisele LeBlanc, MS, RD, LDN, CNSC, FAND Clinical Competency Verification for RDs with Order Writing Privileges Wendy Phillips, MS, RD, CNSC, CLE, FAND Gisele LeBlanc, MS, RD, LDN, CNSC, FAND CNM DPG Symposium April 2016 Speakers Note: This handout

More information

Supportive Living Accommodation Standards

Supportive Living Accommodation Standards Supportive Living Accommodation Standards May 2006 For further information For additional copies of this document or further information about Alberta Seniors and Community Supports, contact: Alberta Seniors

More information

Texas Administrative Code

Texas Administrative Code RULE 19.701 Quality of Life A facility must care for its residents in a manner and in an environment that promotes maintenance or enhancement of each resident's quality of life. If children are admitted

More information

WELCOME GUIDE FOR RESIDENTS

WELCOME GUIDE FOR RESIDENTS WELCOME GUIDE FOR RESIDENTS NURSING HOME 1 P a g e TABLE OF CONTENTS Welcome. 3 Transportation. 9 History..... 3 Extra mural program... 9 Mission... 4 Other professionnals... 10 Purpose statement 4 Management

More information