Report to Cabinet. 19 April Day Services for Older People (Key Decision Ref. No. SMBC1621) Social Care

Size: px
Start display at page:

Download "Report to Cabinet. 19 April Day Services for Older People (Key Decision Ref. No. SMBC1621) Social Care"

Transcription

1 Agenda Item 4 Report to Cabinet 19 April 2017 Subject: Presenting Cabinet Member: Day Services for Older People (Key Decision Ref. No. SMBC1621) Social Care 1. Summary Statement 1.1 On 18 May 2016, Cabinet approved the commencement of formal consultation on the future delivery of Day Services for Older People from council provided Extra Care Schemes; Holly Grange, Smethwick and Manifoldia Grange, West Bromwich (Minute No. 77/16 refers). The following options were presented to the public as part of the consultation: 1. Option 1 - For the services to remain open and stay as is 2 Option 2 - For service delivery to cease with existing users to be supported to suitable alternative placements within the Independent sector. 1.2 This report details the consultation process undertaken, feedback received and considerations and recommendations to inform Cabinet s decision on the future approach to the delivery of these services. 1.3 The Consultation process Formal consultation about the options took place during autumn During this period, views and comments were sought from; People who use the service and their families The Community Ambassadors Stakeholders The general public Effected staff and Trade unions

2 1.4 Consultation was through attendance at face to face meetings, forums and a stakeholder event. Information around the consultation was distributed via the internet and a council website survey (with paper alternatives) was made available to the residents of Sandwell. Please see Appendix 1 and 2 of this report for the full findings of the consultation. 1.5 Feedback from consultation As would be expected the as is option was the preferred option for service users, their families and staff. This was also supported by the majority of those completing the public survey. However 44% of the respondents to the public survey supported option 2. A number of issues were raised through the consultation process. The current attendees of day services stated a preference to retain their friendship groups which would be difficult to achieve within alternative independent sector services. Concerns were also raised about the availability and quality of these alternative day support options. It is also recognised that a significant number of the people attending day services at Holly and Manifoldia Grange have a degree of confusion/ dementia. 1.6 Current utilisation There has been a gradual decline in the number of people accessing the day services for several years. In total 7 people use the service at Manifoldia Grange and 10 at Holly Grange. Given the relatively small client base and the under-utilised capacity, the unit cost for these Day Services is significantly higher than the average locally commissioned rate. 1.7 Capacity in the independent sector Examination of the voluntary and independent sector Day Care provision showed a limited capacity and restricted choice options. The use of Direct Payment may provide service users with an alternative and more flexible approach to meet their individual needs.

3 1.8 Preferred Option Taking into account the feedback from consultation, the views of the current day service users and their families and the availability of alternative options within the independent sector an alternative option is recommended. This would involve maintaining day support for all current attendees but relocating the services from Manifoldia and Holly Granges to Walker Grange, Central Avenue, Tipton. Walker Grange is the Council s third extra care scheme which also provides a 7-day borough wide specialist day service for older people with dementia. This would enable current access to day services to be continued and support friendship groups to be maintained. This option recognises that the dependency of current users is increasing, in many instances due to the development of dementia. Walker Grange is well placed as a specialist dementia service to appropriately support these individuals. There are adequate facilities to accommodate the current users from Manifoldia and Holly Grange within this established day service. Minor capital investment would be required however to ensure that those without dementia have access to separate space and activities. The existing transport provision at Walker Grange will be used for the additional 17 service users. The travelling time spent on transport will remain within the recommended maximum of 45 minutes. Should current day services users not choose to relocate support will be provided for them to access suitable alternative placements. This option will improve value for money by consolidating services on one site, and provide current and future users with sustainable service options within in-house services. This option also supports the delivery of the Adult Social Care budget strategy realising annual savings of 128,000k. 1.9 Workforce implications Consolidation of the day service activity to Walker Grange will impact on the current staffing establishments. It is proposed to delete 7 vacant posts in the Day Care Services across all three Granges to deliver the required efficiency savings as detailed below:

4 Job Title Band No of Posts FTE Carer/Driver C Day Care Assistant B Day Care Assistant C Total To support the increased activity at Walker Grange it is proposed to transfer a carer/driver post from Holly Grange to Walker Grange. The remaining day care staff at Manifoldia and Holly Grange detailed below will be used to increase the care provision at both Granges thereby reducing the need for agency, temporary staff and overtime. This will also support the increased level of needs which are emerging at these schemes. Job Title Band No of Posts FTE Carer/Driver C Day Care Assistant B Total No staff will be displaced by this proposal Should the proposal be approved a 30-day consultation period with staff directly affected and their trade union representatives will take place. A selection process will be developed to enable this proposal to be implemented An initial Equality Impact Assessment was produced in May 2016 and has been updated in line with the proposals contained in the report. The proposal will result in alternative day care placements continuing for the service users who currently access Manifoldia Grange and Holly Grange so there will be no loss of service. Following a review of their needs, support will be provided to service users to access suitable alternative placements for those who choose not to relocate to Walker Grange. The proposals will achieve savings through the deletion of vacant posts, there will be no staff displaced. The extra care service has operated with temporary staff throughout the period of this review. The reallocation of staff described in this report will reduce the on-going need for agency and temporary appointments and will provide a stable workforce to support those within the extra care schemes to maintain their independence within this community setting.

5 1.12 Consultation with Unions commenced in December 2016 and has continued throughout the consultation period with Trade Union representation at all staff face to face meetings. Updates have been provided during this time at JCC Direct Services sub group meetings including the meeting on 15 March 2017 and the contents of this report will be presented to the Adult Social Care, Health and Wellbeing JCC prior to Cabinet. 2. Recommendations 2.1 That Cabinet approves the consolidation of Day Services from Holly Grange, Smethwick and Manifoldia Grange, West Bromwich at Walker Grange, Tipton. 2.2 That in connection with 2.1 above, the Executive Director of Adult Social Care, Health and Wellbeing is authorised to: i. Engage residents and family members on the proposal to relocate services to Walker Grange, Tipton and complete individual community care assessments of need for current service users ii. Commence the statutory consultation process with all relevant employees and unions with regard to the selection process iii. Implement proposed changes should no significant issues arise from this consultation iv. Delete the vacant posts as set out below: Job Title Band No of Posts FTE Carer/Driver C Day Care Assistant B Day Care Assistant C Total David Stevens Executive Director - Adult Social Care, Health and Wellbeing Contact Officer Chris Guest, Divisional Manager

6 3. Strategic Resource Implications 3.1 Financial implications of the proposal. The recommendations involve the deletion of 7 (5.3 FTE) vacant posts and the reductions are anticipated to deliver annual savings of 128,000. The savings within day services for older people will contribute to the delivery of the 2017/18 budget strategy for Adult Social Care. 3.2 Implications for the workforce. The proposals will have an impact on the current staffing group. Subject to Cabinet approval of the proposal 7 (5.3 FTE) posts will be deleted. Existing day service staff will be deployed across the Granges to provide additional care and support to meet the increasing needs of tenants. The following vacant posts within Manifoldia Grange to be deleted: Job Title Band No of Posts Hours Care Assistant C 1 18 Carer/Driver C 2 60 The following vacant posts within Holly Grange be deleted: Job Title Band No of Posts Hours Carer/ Driver C 2 60 The following vacant posts at Walker Grange will be deleted in order to deliver the savings required: Job Title Band No of Posts Hours Care Assistant C Implications for the Council s material assets (including the Asset Management Strategy). There are no implications for the Council s material assets (including the Asset Management Strategy.

7 3.4 Risk assessments The Corporate Risk Assessment has been complied with to identify and assess the significant risks associated with the proposal. This includes (but is not limited to) political, legislation, financial, environmental and reputation risks. No red risks have been identified. 4. Legal and Statutory Implications 4.1 Care Act Requirements The Care Act will have implications on the implementation of this proposal as Sandwell Metropolitan Borough Council must remain compliant with new legislation. The recommendations made, are fully compliant with the Care Act 2014, the Mental Health Act 1983, the Mental Capacity Act 2005, and the Health and Social Care Act The Report considers three day services which fall within the Extra Care Scheme. The report details a change in service delivery with regard to two day services for older people. The third day service will continue to be provided directly, as it is a specialist service supporting those with dementia. When making a decision involving adult care services the Care Act 2014 duty requires the Council to, promote the adult s wellbeing being, promote diversity and quality in the local care market and ensure there is cooperation between the Council and other relevant organisations. As the Council is considering a change which will affect adult social care services the Council must comply with and have due regard to its Public Sector Equality Duty under Section 149 of the Equality Act The Council must also undertake an effective consultation process in accordance with the Guidance published under Section 3 of the Local Government Act With regard to Care Act 2014 wellbeing and diversity/quality of care duty, this report has identified the need to retain a specialist local dementia service. Adult wellbeing has been further considered by the proposal of alternative options to those services subject to change. Diversity and quality in the local care market has been outlined in the report and detailed during the consultation process and the Equality Impact Assessments (EIA).

8 The two services subject to change have been publicly consulted upon in accordance with the Council s consultation duty. The consultation process was for 12 weeks and involved a range of relevant organisations and diverse population. The proposals were disseminated using diverse and accessible media, including face-to-face meetings. The common concerns identified during the consultation process must be carefully analysed throughout the decision making process. Members must consider whether a change in service as detailed in the report disproportionately disadvantages those with a disability and/or those whom share a protected characteristic as defined within the Equality Act The EIA s attached to the cabinet report provide sufficient information for elected members to analyse and consider the impact of the proposed changes in accordance with the Councils duty under the Equality Act Decisions involving a change or cut in service may have a higher risk of judicial review. Judicial review involves supervision of administrative decision making and involves a judge considering whether a public body acted in a lawful manner during the decision making process. Members must undertake robust consideration of the evidence supporting a decision and provide fair reasons for the final decision. Decisions must therefore be fair, lawful and proportionate. 4.2 Employment Legislation Under Section 188 of the Trade Union Labour Relations Act 1992 for the purposes of consultation the employer must satisfy and disclose in writing the following: a) The reasons for the proposal The reason for the restructure is contained in the report, namely to reduce budgets and secure value for money, which enables the Directorate to best respond to the Chief Executive s work priorities and the Scorecard priorities. b) The total number of employees of any such description employed by the employer at the establishment in question A structure chart setting out the current number and banding of posts across Day Services. c) The number of agency workers working temporarily for and under the supervision of the employer There are no agency employees who are affected by the proposals.

9 d) Those employees on fixed term contracts will be treated no less favourably than permanent employees pursuant to the Fixed Term Employees Prevention on Less Favourable Treatment] Regulations 2002 The principles of the Equality Act 2010 will be adhered to in respect of applying Council policies. 5. Implications for the Council's Scorecard Priorities The proposal supports the Scorecard Priority of Healthy Lifestyles and Getting the Resources Right and contributes directly to the scorecard priorities of Great People by: We will help people who need social care to live as independently as possible and to live in their own homes by: Listening to the voice of users/carers, and their families through our complaints system, specific consultation and by encouraging feedback; improving the care services we provide; allowing people to manage their own care budgets; and supporting those who care for them 6 Background Details 6.1 The Adult Social Care budget strategy includes a number of options for reducing the costs of delivering services that are currently provided inhouse. The SMBC review of services in Autumn 2015 was undertaken to appraise, identify and evaluate opportunities to secure better value for ASC Direct Services (those services which are provided by the council). 6.2 The council s Day Opportunities Service was included in the scope of the review. The review set out to determine: If the service provides a value for money offering; If the service can be procured within the market place more efficiently and cost-effectively whilst maintaining service quality; and If service is being delivered in an appropriate way for the future. 6.3 The Day Opportunities service at Manifoldia Grange and Holly Grange is operating significantly below the maximum capacity and does not provide value for money.

10 6.4 The council is seeking to make significant reductions in cost and, if savings are to be made in the operational (and other) costs associated with Direct Services, options may need to be considered. 6.5 Achieving these savings will not result from service specific changes alone, but will require Sandwell to re-think the way in which ASC Direct Services are delivered; characterised by a shift which places further emphasis on Sandwell s role as a commissioner of services. 6.6 Based upon current occupancy levels of 28%the average cost of day opportunities at Manifoldia Grange and Holly Grange are 95 & 113 per day respectively. This is more than twice the market rate for the average locally commissioned day service. 6.7 A consultation process with the 25 users of the day care service, their families, carers, staff and other stakeholders was undertaken for 12 weeks between 23 May 2016 and 14 August See Appendix 1 Day Care Consultation Framework. 6.8 This engagement process comprised of three meetings with service users (one which was attended by Councillor Taylor ), three meetings with staff and unions and two half day engagement sessions. 6.9 Consultation Feedback The main themes emerging from the consultation process were as follows: Although people would prefer the service go stay as is they acknowledged the costs and reduced capacity did not represent value for money Staff shared concern for the service users and their future service provision Questions were raised about alternative employment through the Job Promise. Staff said they had been kept informed and were aware of what to expect if the decision made was Option 2. Overwhelmingly positive feedback regarding day care service provided at Manifoldia and Holly Grange which was universally acknowledged. All stakeholders were extremely complimentary regarding the service provided. Questions were raised about choice and quality of services within the independent sector. There was a request to stay with friendship groups The Ambassador Group session attracted 12 people and at the Stakeholder event was attended by 18 people.

11 The main themes that emerged are as follows: Although participants did not necessarily agree with the proposals to change current service provision, there was acknowledgment that there are low numbers of people currently using the existing day services There was broad agreement that there should be more alternatives to traditional day care to meet with older people s growing expectations Make access to services easier: during discussion participants felt that there are similar services already in place in Sandwell. More awareness needed and signposting to ensure people can make informed choices. There was some positive feedback about potentially commissioning services out instead facilitate organisations coming together different providers to provide day services instead of the council providing them directly More awareness of prevention services, such as: Community Offer, Friends and Neighbours is required. These services prevent isolation and loneliness and enable people to re-connect with communities (if individuals wish) and would be useful for local older people 6.11 A public survey was made available on the Council s website on 23 June to seek the views of the residents of Sandwell on the best option for the future provision of Day Care services at the Granges and whether they provide value for money. There was a low response to the public survey with 34 completed forms received about value for money and 36 with regard to the options. Of the 36 the survey 56% supported Option 1 and 46% Option 2. See Appendix 3 for results of the public survey Two options were put forward for consultation. The analysis shows that the preference is for Option1 to remain as is. However, the service does not provide value for money in the current economic climate.

12 In order to find the savings for the Council and to ensure the service is delivered in an appropriate way an alternative option is recommended; for users of Day Services to be relocated to Walker Grange and to support those who do not wish to attend to identify suitable alternative placements in the voluntary or independent sector.

Adults and Safeguarding Committee 19 March Implementing the Care Act 2014: Carers; Prevention; Information, Advice and Advocacy.

Adults and Safeguarding Committee 19 March Implementing the Care Act 2014: Carers; Prevention; Information, Advice and Advocacy. Adults and Safeguarding Committee 19 March 2015 Title Report of Wards Implementing the Care Act 2014: Carers; Prevention; Information, Advice and Advocacy Dawn Wakeling (Adult and Health Commissioning

More information

Performance Evaluation Report Pembrokeshire County Council Social Services

Performance Evaluation Report Pembrokeshire County Council Social Services Performance Evaluation Report 2013 14 Pembrokeshire County Council Social Services October 2014 This report sets out the key areas of progress and areas for improvement in Pembrokeshire County Council

More information

Children and Families Service Quality Assurance Framework

Children and Families Service Quality Assurance Framework Children and Families Service Quality Assurance Framework 2016-2018 [IL0: UNCLASSIFIED] Document Control Version Date Summary of Changes Changes Made by Draft / V001 28 July 2016 First draft of the Quality

More information

Annual Review and Evaluation of Performance 2012/2013. Torfaen County Borough Council

Annual Review and Evaluation of Performance 2012/2013. Torfaen County Borough Council Annual Review and Evaluation of Performance 2012/2013 Local Authority Name: Torfaen County Borough Council This report sets out the key areas of progress in Torfaen Social Services Department for the year

More information

Short Break (Respite ) Care Practice and Procedure Guidance

Short Break (Respite ) Care Practice and Procedure Guidance Short Break (Respite ) Care Practice and Procedure Guidance 1 Contents 1. Introduction 2. Definition 2.1 Definition of a Carer 3. Legislation 3.1 Fair Access to care Services and the Duty to Provide 4.

More information

1. Adult Social Care Services; The Direction of Travel

1. Adult Social Care Services; The Direction of Travel 25 Although a formal committee of the city council, the Health & Wellbeing Board has a remit which includes matters relating to the Clinical Commissioning Group (CCG), the Local Safeguarding Board for

More information

Voluntary and Community Sector [VCS] Commissioning Framework

Voluntary and Community Sector [VCS] Commissioning Framework Appendix A Voluntary and Community Sector [VCS] Commissioning Framework 2013-2016 Contents 1.0 Introduction 2.0 Background 3.0 What is Commissioning 4.0 Current approach 5.0 The case for change 6.0 Way

More information

JOB DESCRIPTION DIRECTOR OF SCREENING. Author: Dr Quentin Sandifer, Executive Director of Public Health Services and Medical Director

JOB DESCRIPTION DIRECTOR OF SCREENING. Author: Dr Quentin Sandifer, Executive Director of Public Health Services and Medical Director JOB DESCRIPTION DIRECTOR OF SCREENING Author: Dr Quentin Sandifer, Executive Director of Public Health Services and Medical Director Date: 1 November 2017 Version: 0d Purpose and Summary of Document: This

More information

Procurement of Prevention and Wellbeing Training

Procurement of Prevention and Wellbeing Training ACTION TAKEN UNDER DELEGATED POWERS BY OFFICER 01 March 2016 Title Report of Wards Status Procurement of Prevention and Wellbeing Training Commissioning Lead Health and Wellbeing All Public Enclosures

More information

Overarching Section 75 Agreement Adults Integrated Health and Social Care Services. Subject. Cabinet Member

Overarching Section 75 Agreement Adults Integrated Health and Social Care Services. Subject. Cabinet Member ACTION TAKEN BY CABINET MEMBER (EXECUTIVE FUNCTION) Subject Cabinet Member Overarching Section 75 Agreement Adults Integrated Health and Social Care Services Cabinet Member for Adults Cabinet Member for

More information

Solent. NHS Trust. Allied Health Professionals (AHPs) Strategic Framework

Solent. NHS Trust. Allied Health Professionals (AHPs) Strategic Framework Solent NHS Trust Allied Health Professionals (AHPs) Strategic Framework 2016-2019 Introduction from Chief Nurse, Mandy Rayani As the executive responsible for providing professional leadership for the

More information

Enclosures Appendix 1: Annual Director of Public Health Report 2015 Rachel Wells Consultant in Public Health

Enclosures Appendix 1: Annual Director of Public Health Report 2015 Rachel Wells Consultant in Public Health Title Health and Wellbeing Board 21 January 2016 The Five Ways to Mental Wellbeing in Barnet: The Annual Report of the Director of Public Health (2015) Report of Director of Public Health Wards All Status

More information

Equality and Health Inequalities Strategy

Equality and Health Inequalities Strategy Equality and Health Inequalities Strategy 1 Schematic of the Equality and Health Inequality Strategy Improving Lives: People and Patients Listening and Learning Gaining Knowledge Making the System Work

More information

Continuing Healthcare Policy

Continuing Healthcare Policy Continuing Healthcare Policy 1 SUMMARY This policy describes the way in which Haringey Clinical Commissioning Group (HCCG) will make provision for the care of people who have been assessed as eligible

More information

NHS DUMFRIES AND GALLOWAY ANNUAL REVIEW 2015/16 SELF ASSESSMENT

NHS DUMFRIES AND GALLOWAY ANNUAL REVIEW 2015/16 SELF ASSESSMENT NHS DUMFRIES AND GALLOWAY ANNUAL REVIEW 2015/16 SELF ASSESSMENT Chapter 1 Introduction This self assessment sets out the performance of NHS Dumfries and Galloway for the year April 2015 to March 2016.

More information

Transforming Mental Health Services Formal Consultation Process

Transforming Mental Health Services Formal Consultation Process Project Plan for the Transforming Mental Health Services Formal Consultation Process June 2017 TMHS Project Plan v6 21.06.17 NOS This document can be made available in different languages and formats on

More information

CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY

CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY Ref: Version: Supersedes: Author (inc Job Title): Ratified by: (Name of responsible Committee) Date ratified: To be completed by Corporate Team To be

More information

This Report will be made public on 11 October 2016

This Report will be made public on 11 October 2016 This Report will be made public on 11 October 2016 Report Number C/16/56 To: Cabinet Date: 19 October 2016 Status: Non-Key Decision Head of Service: Portfolio Holder: Sarah Robson, Head of Communities

More information

BIRMINGHAM CITY COUNCIL

BIRMINGHAM CITY COUNCIL BIRMINGHAM CITY COUNCIL PUBLIC REPORT Report to: CABINET Report of: Strategic Director for People Date of Decision: 28 th June 2016 SUBJECT: STRATEGY AND PROCUREMENT PROCESS FOR THE PROVISION OF EARLY

More information

Children, Families & Community Health Service Quality Assurance Framework

Children, Families & Community Health Service Quality Assurance Framework Children, Families & Community Health Service Quality Assurance Framework Introduction Quality assurance involves the systematic monitoring and evaluation of practice with the aim of improving our services

More information

REPORT TO MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY

REPORT TO MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY REPORT TO MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY Date of Meeting: 28 May 2015 Agenda No: 6.4 Attachment: 09 Title of Document: Emergency Preparedness Response and Resilience (EPRR) Policy v0.1

More information

Health Board Report SOCIAL SERVICES AND WELL-BEING ACT (WALES) 2014: REVISED REGIONAL IMPLEMENTATION PLAN

Health Board Report SOCIAL SERVICES AND WELL-BEING ACT (WALES) 2014: REVISED REGIONAL IMPLEMENTATION PLAN Agenda Item 3.3 27 JANUARY 2016 Health Board Report SOCIAL SERVICES AND WELL-BEING ACT (WALES) 2014: REVISED REGIONAL IMPLEMENTATION PLAN Executive Lead: Director of Planning & Performance Author: Assistant

More information

Public Health Practitioner Commentary 3: Commissioning Healthwatch. 1b. The proactive addressing of issues in an appropriate way

Public Health Practitioner Commentary 3: Commissioning Healthwatch. 1b. The proactive addressing of issues in an appropriate way Public Health Practitioner Commentary 3: Commissioning Healthwatch Standards 1. Recognise and address ethical dilemmas and issues demonstrating; 1b. The proactive addressing of issues in an appropriate

More information

CO33: Policy for commissioning of a care provision within the continuing healthcare pathway

CO33: Policy for commissioning of a care provision within the continuing healthcare pathway CO33: Policy for commissioning of a care provision within the continuing healthcare pathway Page 1 of 30 Contents 1. Introduction... 3 2. Definitions... 5 3. Mental capacity & Representation... 6 4. Identification

More information

Future of Respite (Short Breaks) Services for Children with Disabilities

Future of Respite (Short Breaks) Services for Children with Disabilities Future of Respite (Short Breaks) Services for Children with Disabilities Consultation Feedback Report 2014 Foreword from the Director of Children s Services Within the Northern Trust area we know that

More information

JOB DESCRIPTION. Joint Commissioning Manager for Older People s Residential Care and Nursing Homes

JOB DESCRIPTION. Joint Commissioning Manager for Older People s Residential Care and Nursing Homes JOB DESCRIPTION Job Title: Grade: Team: Accountable to: Joint Commissioning Manager for Older People s Residential Care and Nursing Homes HAY 14 / AfC 8b (indicative) Partnership Commissioning Team Head

More information

Board of Directors Meeting 6 April Agenda item 31/16

Board of Directors Meeting 6 April Agenda item 31/16 Board of Directors Meeting 6 April 2016 Agenda item 31/16 Title Sponsoring Director Author Purpose Executive Summary: Recruitment Update Mary Foulkes, Director of OD and HR Niki Butler, Interim Resourcing

More information

Health and Safety Policy

Health and Safety Policy Health and Safety Policy NHS Leeds rth Clinical Commissioning Group NHS Leeds South and East Clinical Commissioning Group NHS Leeds West Clinical Commissioning Group Version: 2.1 Ratified by: NHS Leeds

More information

Mental Health (Wales) Measure Implementing the Mental Health (Wales) Measure Guidance for Local Health Boards and Local Authorities

Mental Health (Wales) Measure Implementing the Mental Health (Wales) Measure Guidance for Local Health Boards and Local Authorities Mental Health (Wales) Measure 2010 Implementing the Mental Health (Wales) Measure 2010 Guidance for Local Health Boards and Local Authorities Januar y 2011 Crown copyright 2011 WAG 10-11316 F6651011 Implementing

More information

DRAFT CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY. Version 2

DRAFT CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY. Version 2 DRAFT CONTINUING HEALTHCARE (CHC) CHOICE & EQUITY POLICY Version 2 1 Subject and version number of document: Continuing Healthcare (CHC) and Funded Nursing Care (FNC) Choice and Equity Policy Serial number:

More information

Admiral Nurse Standards

Admiral Nurse Standards Admiral Nurse Standards Foreword The last few years have seen many new government directives and policy initiatives. Plans for enhancing the quality of care in the NHS have been built around national standards

More information

Statement of Arrangements and Guidance on Patient and Public Participation in Commissioning

Statement of Arrangements and Guidance on Patient and Public Participation in Commissioning Statement of Arrangements and Guidance on Patient and Public Participation in Commissioning NHS England INFORMATION READER BOX Directorate Medical Commissioning Operations Patients and Information Nursing

More information

EDS 2. Making sure that everyone counts Initial Self-Assessment

EDS 2. Making sure that everyone counts Initial Self-Assessment EDS 2 Making sure that everyone counts Initial Self-Assessment Equality Delivery System for the NHS EDS2 Summary Report Implementation of the Equality Delivery System EDS2 is a requirement on both NHS

More information

BUILDING RESLIENT COMMUNTIES THROUGH THE FURTHER DEVELOPMENT OF COMMUNITY HUBS HOUSING & COMMUNITIES (COUNCILLOR LYNDA THORNE)

BUILDING RESLIENT COMMUNTIES THROUGH THE FURTHER DEVELOPMENT OF COMMUNITY HUBS HOUSING & COMMUNITIES (COUNCILLOR LYNDA THORNE) CARDIFF COUNCIL CYNGOR CAERDYDD CABINET MEETING: 17 MAY 2018 BUILDING RESLIENT COMMUNTIES THROUGH THE FURTHER DEVELOPMENT OF COMMUNITY HUBS HOUSING & COMMUNITIES (COUNCILLOR LYNDA THORNE) AGENDA ITEM:

More information

NHS RUSHCLIFFE CLINICAL COMMISSIONING GROUP CLINICAL PROCUREMENT STRATEGY AND POLICY

NHS RUSHCLIFFE CLINICAL COMMISSIONING GROUP CLINICAL PROCUREMENT STRATEGY AND POLICY RCCG/GB/13/130 NHS RUSHCLIFFE CLINICAL COMMISSIONING GROUP CLINICAL PROCUREMENT STRATEGY AND POLICY Version 1 1st July 2013 [Page left intentionally blank] 19 September 2013 Page 2 CONTENTS Part Description

More information

Rowan Alba Ltd - Thorntree Street Housing Support Service

Rowan Alba Ltd - Thorntree Street Housing Support Service Rowan Alba Ltd - Thorntree Street Housing Support Service 19 Thorntree Street Edinburgh EH6 8PU Inspected by: (Care Commission Officer) Type of inspection: Frances Bridges Announced Inspection completed

More information

Review of Voluntary Sector Support

Review of Voluntary Sector Support Executive Committee 25 th March 2014 Agenda Item No. Review of Voluntary Sector Support Report by: Michael Enston, Executive Director, Corporate Services Wards Affected: All Fife wards Purpose This report

More information

Nursing and Midwifery Rostering. Policy. Asst. Director of Nursing, Workforce Planning. & Modernisation. Directorate of Primary Care and Older.

Nursing and Midwifery Rostering. Policy. Asst. Director of Nursing, Workforce Planning. & Modernisation. Directorate of Primary Care and Older. Policy Title Nursing and Midwifery Rostering Policy Policy Reference Number PrimCare11/01 Implementation Date January 2011 Review Date January 2013 Responsible Officer Asst. Director of Nursing, Workforce

More information

Colindale Ward. Not applicable

Colindale Ward. Not applicable Meeting Cabinet Resources Committee Date 16 December 2013 Subject Report of Summary Delivering a new Library and Centre for Independent Living as part of the Barnet and Southgate College development at

More information

BARNSLEY METROPOLITAN BOROUGH COUNCIL

BARNSLEY METROPOLITAN BOROUGH COUNCIL BARNSLEY METROPOLITAN BOROUGH COUNCIL This matter is a Key Decision within the Council s definition and has been included in the relevant Forward Plan Report of the Executive Director (People) to Cabinet

More information

Patient Experience Strategy

Patient Experience Strategy Patient Experience Strategy 2013 2018 V1.0 May 2013 Graham Nice Chief Nurse Putting excellent community care at the heart of the NHS Page 1 of 26 CONTENTS INTRODUCTION 3 PURPOSE, BACKGROUND AND NATIONAL

More information

James Blythe, Director of Commissioning and Strategy. Agenda item: 09 Attachment: 04

James Blythe, Director of Commissioning and Strategy. Agenda item: 09 Attachment: 04 Title of paper: Author: Exec Lead: Community Hospital Services Review Tom Elrick, Urgent Care Programme Lead James Blythe, Director of Commissioning and Strategy Date: 23 rd February 2015 Meeting: Executive

More information

DRAFT - NHS CHC and Complex Care Commissioning Policy.

DRAFT - NHS CHC and Complex Care Commissioning Policy. DRAFT - NHS CHC and Complex Care Commissioning Policy. 1. Introduction 1.1 This policy describes the way the following Clinical Commissioning Groups (CCGs) NHS Wirral Clinical Commissioning Group, NHS

More information

Quality Standards for Young People s Information, Advice and Guidance (IAG)

Quality Standards for Young People s Information, Advice and Guidance (IAG) PHOTO REDACTED DUE TO THIRD PARTY RIGHTS OR OTHER LEGAL ISSUES PHOTO REDACTED DUE TO THIRD PARTY RIGHTS OR OTHER LEGAL ISSUES Quality Standards for Young People s Information, Advice and Guidance (IAG)

More information

Carers Strategy

Carers Strategy Carers Strategy 2015 2017 UHSM Vision, Mission, Values and Strategic Intent Vision to become a top 10 NHS provider in the country Mission to improve the health and quality of life for all our patients

More information

Performance Evaluation Report Gwynedd Council Social Services

Performance Evaluation Report Gwynedd Council Social Services Performance Evaluation Report 2013 14 Gwynedd Council Social Services October 2014 This report sets out the key areas of progress and areas for improvement in Gwynedd Council Social Services for the year

More information

GUIDANCE FOR PROVIDERS ON THE APPOINTMENT OF A REGISTERED MANAGER

GUIDANCE FOR PROVIDERS ON THE APPOINTMENT OF A REGISTERED MANAGER GUIDANCE FOR PROVIDERS ON THE APPOINTMENT OF A REGISTERED MANAGER Guidance for Providers on the Appointment of a Registered Manager 1 1. Introduction 2 Is there a requirement to register What is a registered

More information

NORTH WALES CLINICAL STRATEGY. PRIMARY CARE & COMMUNITY SERVICES SBAR REPORT February 2010

NORTH WALES CLINICAL STRATEGY. PRIMARY CARE & COMMUNITY SERVICES SBAR REPORT February 2010 NORTH WALES CLINICAL STRATEGY PRIMARY CARE & COMMUNITY SERVICES SBAR REPORT February 2010 Situation The Primary Care & Community Services workstream had been tasked with answering the following question:

More information

TITLE OF REPORT: Looked After Children Annual Report

TITLE OF REPORT: Looked After Children Annual Report NHS BOLTON CLINICAL COMMISSIONING GROUP Public Board Meeting AGENDA ITEM NO: 13 Date of Meeting:..27 th October 2017.. TITLE OF REPORT: Looked After Children Annual Report 2016-2017 AUTHOR: Christine Dixon,

More information

Delivering Local Health Care

Delivering Local Health Care Delivering Local Health Care Accelerating the pace of change Contents Joint foreword by the Minister for Health and Social Services and the Deputy Minister for Children and Social Services Foreword by

More information

Assets, Regeneration and Growth Committee 16 March 2016

Assets, Regeneration and Growth Committee 16 March 2016 Assets, Regeneration and Growth Committee 16 March 2016 Title Town Centres in Barnet Report of Wards Status Enclosures Officer Contact Details Cath Shaw, Commissioning Director, Growth & Development All

More information

CONTINUING HEALTHCARE POLICY

CONTINUING HEALTHCARE POLICY BEFORE USING THIS POLICY ALWAYS ENSURE YOU ARE USING THE MOST UP TO DATE VERSION CONTINUING HEALTHCARE POLICY 1 SUMMARY This policy describes the way in which the five Primary Care Trusts in NHS North

More information

Performance and Quality Committee

Performance and Quality Committee Title: NHS Continuing Health Care Choice Policy (addendum to Cornwall Wide Patient Choice, Equity and Fair Access Policy) Developed by: Document type: Policy library: NHS Kernow Policy Policies Sub Section:

More information

Quality Assurance Framework Adults Services. Framework. Version: 1.2 Effective from: August 2016 Review date: June 2017

Quality Assurance Framework Adults Services. Framework. Version: 1.2 Effective from: August 2016 Review date: June 2017 Quality Assurance Framework Adults Services Framework Version: 1.2 Effective from: August 2016 Review date: June 2017 Signed off by: Sharon Gogan Title: Head of Adult Social Care Date: 20 th May 2014 Quality

More information

A Managed Change Briefing Paper : An Agenda for Creating a. Sustainable Basis for Domiciliary Care in Northern Ireland

A Managed Change Briefing Paper : An Agenda for Creating a. Sustainable Basis for Domiciliary Care in Northern Ireland A Managed Change Briefing Paper : An Agenda for Creating a Sustainable Basis for Domiciliary Care in Northern Ireland November 2015 Contact You can contact us in the following ways: Telephone: 0300 555

More information

Academy Health and Safety Policy 2017/2018

Academy Health and Safety Policy 2017/2018 Academy Health and Safety Policy 2017/2018 Academy Name: Summerhill Academy Implementation Date: September 2017 Version: 1 History of Policy Changes Date Page Change Reason for Change September 2015 October

More information

Framework Agreement for Care Homes in Central Bedfordshire

Framework Agreement for Care Homes in Central Bedfordshire Meeting: Executive Date: 5 November 2013 Subject: Framework Agreement for Care Homes in Central Bedfordshire Report of: Summary: Cllr Carole Hegley, Executive Member for Social Care, Health and Housing

More information

Allied Health Review Background Paper 19 June 2014

Allied Health Review Background Paper 19 June 2014 Allied Health Review Background Paper 19 June 2014 Background Mater Health Services (Mater) is experiencing significant change with the move of publicly funded paediatric services from Mater Children s

More information

Vision 3. The Strategy 6. Contracts 12. Governance and Reporting 12. Conclusion 14. BCCG 2020 Strategy 15

Vision 3. The Strategy 6. Contracts 12. Governance and Reporting 12. Conclusion 14. BCCG 2020 Strategy 15 Bedfordshire Clinical Commissioning Group Quality Strategy 2014-2016 Contents SECTION 1: Vision 3 1.1 Vision for Quality 3 1.2 What is Quality? 3 1.3 The NHS Outcomes Framework 3 1.4 Other National Drivers

More information

Chairman of Environment Committee. Summary

Chairman of Environment Committee. Summary Environment Committee 14 March 2018 Title Report of Wards Status Urgent Key Copthall Sports Hub and Mill Hill Open Spaces Draft Masterplan Chairman of Environment Committee All Public No No Enclosures

More information

The Care Act - Independent Advocacy Policy Guidance

The Care Act - Independent Advocacy Policy Guidance The Care Act - Independent Advocacy Policy Guidance Defining the Independent Advocacy Offer Version 1 Document to be refreshed July 2015 1. Introduction The Care Act 2014 requires that local authorities

More information

Health Safety BARNSLEY AN EMPLOYEE S GUIDE TO THE BARNSLEY MBC HEALTH & SAFETY POLICY. Metropolitan Borough Council

Health Safety BARNSLEY AN EMPLOYEE S GUIDE TO THE BARNSLEY MBC HEALTH & SAFETY POLICY. Metropolitan Borough Council Health & Safety P O L I C Y AN EMPLOYEE S GUIDE TO THE BARNSLEY MBC HEALTH & SAFETY POLICY BARNSLEY Metropolitan Borough Council DUTIES AND RESPONSIBILITIES 1 ELECTED MEMBERS Elected Members have a responsibility

More information

Healthwatch Dudley Board Meeting in Public Tuesday, 24 January 2017 at 6.00 pm Savoy Centre, Northfield Rd, Netherton, DY2 9ES

Healthwatch Dudley Board Meeting in Public Tuesday, 24 January 2017 at 6.00 pm Savoy Centre, Northfield Rd, Netherton, DY2 9ES Attendees Healthwatch Dudley Board Meeting in Public Tuesday, 24 January 2017 at 6.00 pm Savoy Centre, Northfield Rd, Netherton, DY2 9ES Name Pam Bradbury PB (Chair) Jayne Emery JE (Chief Officer) Sally

More information

NHS WOLVERHAMPTON CLINICAL COMMISSIONING GROUP CONSTITUTION

NHS WOLVERHAMPTON CLINICAL COMMISSIONING GROUP CONSTITUTION NHS WOLVERHAMPTON CLINICAL COMMISSIONING GROUP CONSTITUTION Version: [78] NHS England Effective Date: 1 December 2015 April 2017 CONTENTS Part Description Page Foreword 1 1 Introduction and Commencement

More information

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ

Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Highland Care Agency Ltd Nurse Agency 219 Colinton Road Edinburgh EH14 1DJ Type of inspection: Unannounced Inspection completed on: 30 April 2015 Contents Page No Summary 3 1 About the service we inspected

More information

The National Autistic Society

The National Autistic Society The National Autistic Society - Central Scotland Services Housing Support Service 109 Hope Street Glasgow G2 6LL Telephone: 1412218090 Type of inspection: Unannounced Inspection completed on: 2 May 2017

More information

Environment Committee 11 January 2017

Environment Committee 11 January 2017 Environment Committee 11 January 2017 Title Playing Pitch Strategy 2017/2022 Report of Wards Status Urgent Key Enclosures Commissioning Director: Environment All Public No No Draft Playing Pitch Strategy

More information

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Type of inspection: Unannounced Inspection completed on: 19 December 2014 Contents Page No Summary 3 1 About the

More information

NHS BORDERS. Nursing & Midwifery. Rostering Policy for Nursing & Midwifery Staff in Hospitals/Wards

NHS BORDERS. Nursing & Midwifery. Rostering Policy for Nursing & Midwifery Staff in Hospitals/Wards NHS BORDERS Nursing & Midwifery Rostering Policy for Nursing & Midwifery Staff in Hospitals/Wards 1 CONTENTS Section Title Page 1 Purpose and Scope 3 2 Statement of Policy 3 3 Responsibilities and Organisational

More information

Northern Ireland Social Care Council Quality Assurance Framework for Education and Training Regulated by the Northern Ireland Social Care Council

Northern Ireland Social Care Council Quality Assurance Framework for Education and Training Regulated by the Northern Ireland Social Care Council Northern Ireland Social Care Council Quality Assurance Framework for Education and Training Regulated by the Northern Ireland Social Care Council Approval, Monitoring, Review and Inspection Arrangements

More information

Children Education & Families Health and Safety Arrangements Part 3

Children Education & Families Health and Safety Arrangements Part 3 Version 2 Children Education & Families Health and Safety Arrangements Part 3 Education & Learning Statement of Intent I, the undersigned, fully endorse Oxfordshire County Council s Part 1 Health and Safety

More information

PATIENT AND SERVICE USER EXPERIENCE STRATEGY

PATIENT AND SERVICE USER EXPERIENCE STRATEGY PATIENT AND SERVICE USER EXPERIENCE STRATEGY APRIL 2017 TO MARCH 2020 Date 24 March 2017 Version Final Version Previously considered by The Patient Experience Group version 0.1 draft The Executive Management

More information

Cabinet Member for Education, Children and Families

Cabinet Member for Education, Children and Families Meeting Cabinet Resources Committee Date 24 September 2013 Subject Provision of therapies to Children with Special Educational Needs and placements to children in care Report of Summary Cabinet Member

More information

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ

GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ GCC SWS Homelessness Emergency/ Assessment Centre (3) Housing Support Service Clyde Place Assessment Centre 38 Clyde Place Glasgow G5 8AQ Type of inspection: Unannounced Inspection completed on: 26 November

More information

Carr Gomm Highlands Support Service Care at Home 5 Charles Street Inverness IV2 3AQ

Carr Gomm Highlands Support Service Care at Home 5 Charles Street Inverness IV2 3AQ Carr Gomm Highlands Support Service Care at Home 5 Charles Street Inverness IV2 3AQ Inspected by: Shona Smith Type of inspection: Announced (Short Notice) Inspection completed on: 19 July 2013 Contents

More information

JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH

JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH TITLE: AGENDA FOR CHANGE PAY BAND: DIVISION ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Support, Time and

More information

Carving an identity for allied health

Carving an identity for allied health Carving an identity for allied health DOMINIC DAWSON Dominic Dawson developed the Division of Allied Health at Lottie Stewart Hospital and was the director of Allied Health until January 2001. Abstract

More information

A Participation Standard for the NHS in Scotland Standard Document

A Participation Standard for the NHS in Scotland Standard Document A Participation Standard for the NHS in Scotland Standard Document Scottish Health Council Scottish Health Council 2010 Published August 2010 ISBN 1-84404-916-7 You can copy or reproduce the information

More information

Appendix 2 LIVERPOOL STATEMENT OF COMMUNITY INVOLVEMENT

Appendix 2 LIVERPOOL STATEMENT OF COMMUNITY INVOLVEMENT Appendix 2 LIVERPOOL STATEMENT OF COMMUNITY INVOLVEMENT 2013 INTRODUCTION 1.1 The Statement of Community Involvement (SCI) sets out how the City Council will engage the local community in the development

More information

Clinical Commissioning Group (CCG) Board

Clinical Commissioning Group (CCG) Board Clinical Commissioning Group (CCG) Board Date of Meeting: 18 TH May 2012 Agenda Item: Paper 12 Subject: Reporting Officer: Strategic Joint commissioning Options - Adult Care a discussion paper Sheila Downey-

More information

Targeted Regeneration Investment. Guidance for local authorities and delivery partners

Targeted Regeneration Investment. Guidance for local authorities and delivery partners Targeted Regeneration Investment Guidance for local authorities and delivery partners 20 October 2017 0 Contents Page Executive Summary 2 Introduction 3 Prosperity for All 5 Programme aims and objectives

More information

National Health and Safety Function, Workplace Health and Wellbeing Unit, National HR Division. Guideline Document

National Health and Safety Function, Workplace Health and Wellbeing Unit, National HR Division. Guideline Document National Health and Safety Function, Workplace Health and Wellbeing Unit, National HR Division Guideline Document Ref: GD/003/03 Issue date: Author(s): Consultation With: Responsibility for Implementation:

More information

ACTION TAKEN UNDER DELEGATED POWERS BY OFFICER 27 th March Contracts Award for Accommodation and Support Services (Lot 1 Support at Home)

ACTION TAKEN UNDER DELEGATED POWERS BY OFFICER 27 th March Contracts Award for Accommodation and Support Services (Lot 1 Support at Home) ACTION TAKEN UNDER DELEGATED POWERS BY OFFICER 27 th March 2017 Title Contracts Award for Accommodation and Support Services (Lot 1 Support at Home) Report of Dawn Wakeling, Adults & Health Commissioning

More information

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ

The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ The Richmond Fellowship Scotland - Shared Lives Service Adult Placement Service Unit 2 Pickering House Netherton Road Wishaw ML2 0EQ Type of inspection: Unannounced Inspection completed on: 19 February

More information

EMPLOYEE HEALTH AND WELLBEING STRATEGY

EMPLOYEE HEALTH AND WELLBEING STRATEGY EMPLOYEE HEALTH AND WELLBEING STRATEGY 2015-2018 Our community, we care, you matter... Document prepared by: Head of HR Services Version Number: Review Date: September 2018 Employee Health and Wellbeing

More information

Outcome 1: Improved health and well being The council is performing: Excellently

Outcome 1: Improved health and well being The council is performing: Excellently Annual Performance Assessment Report 2008/2009 Adult Social Care Services Council Name: Croydon This report is a summary of the performance of how the council promotes adult social care outcomes for people

More information

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone:

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 13 March

More information

VCSE Review: Discussion Paper on the Voluntary Sector Investment Programme response from the National LGB&T Partnership

VCSE Review: Discussion Paper on the Voluntary Sector Investment Programme response from the National LGB&T Partnership VCSE Review: Discussion Paper on the Voluntary Sector Investment Programme response from the National LGB&T Partnership Introduction This document provides feedback from the National LGB&T (lesbian, gay,

More information

JOB DESCRIPTION: Band 3 Health Care Assistant / Support Worker. Bank - Health Care Assistant / Health Care Support Worker

JOB DESCRIPTION: Band 3 Health Care Assistant / Support Worker. Bank - Health Care Assistant / Health Care Support Worker JOB DESCRPTON: Band 3 Health Care Assistant / Support Worker Job Title Bank - Health Care Assistant / Health Care Support Worker Division Corporate Team / Service Various Pay Band Band 3 Hours Variable

More information

Adult Social Care Assessment & care management In-house care services

Adult Social Care Assessment & care management In-house care services Adult Social Care Assessment & care management In-house care services Service Plan 2015/16 Date 19/03/15 Final Directorate: Education Health and Social Care 1. Introduction Policy Context The Adult Social

More information

ALLOCATION OF RESOURCES POLICY FOR CONTINUING HEALTHCARE FUNDED INDIVIDUALS

ALLOCATION OF RESOURCES POLICY FOR CONTINUING HEALTHCARE FUNDED INDIVIDUALS ALLOCATION OF RESOURCES POLICY FOR CONTINUING HEALTHCARE FUNDED INDIVIDUALS APPROVED BY: South Gloucestershire Clinical Commissioning Group Quality and Governance Committee DATE Date of Issue:- Version

More information

TAMESIDE & GLOSSOP SYSTEM WIDE SELF CARE PROGRAMME

TAMESIDE & GLOSSOP SYSTEM WIDE SELF CARE PROGRAMME Report to: HEALTH AND WELLBEING BOARD Date: 8 March 2018 Executive Member / Reporting Officer: Subject: Report Summary: Recommendations: Links to Health and Wellbeing Strategy: Policy Implications: Chris

More information

What is this Guide for?

What is this Guide for? Continuing NHS Healthcare (CHC) is a package of services that is arranged and funded solely by the NHS, for those people who have been assessed as having a primary health need. The issue is one of need.

More information

specialising in maths and computing Health, Safety and Environmental Policy Date March 2012 Review Date March 2014 Governor Committee Health & Safety

specialising in maths and computing Health, Safety and Environmental Policy Date March 2012 Review Date March 2014 Governor Committee Health & Safety specialising in maths and computing Health, Safety and Environmental Policy Date March 2012 Review Date March 2014 Governor Committee Health & Safety HEALTH, SAFETY AND ENVIRONMENTAL POLICY HEALTH AND

More information

How CQC monitors, inspects and regulates adult social care services

How CQC monitors, inspects and regulates adult social care services How CQC monitors, inspects and regulates adult social care services November 2017 Contents MONITORING AND INFORMATION SHARING... 3 How we monitor and inspect adult social care services... 3 CQC Insight...

More information

Highland Homeless Trust Housing Support Service 57 Church Street Inverness IV1 1DR Telephone:

Highland Homeless Trust Housing Support Service 57 Church Street Inverness IV1 1DR Telephone: Highland Homeless Trust Housing Support Service 57 Church Street Inverness IV1 1DR Telephone: 01463 718693 Inspected by: Lynn Ellison Type of inspection: Unannounced Inspection completed on: 17 January

More information

Integrated commissioning

Integrated commissioning Integrated commissioning NHS Norfolk and Norfolk County Council A blueprint for achieving integrated commissioning which involves comprehensive planning and attention to detail. Background Following the

More information

National Standards for the Conduct of Reviews of Patient Safety Incidents

National Standards for the Conduct of Reviews of Patient Safety Incidents National Standards for the Conduct of Reviews of Patient Safety Incidents 2017 About the Health Information and Quality Authority The Health Information and Quality Authority (HIQA) is an independent

More information

Community Engagement Strategy

Community Engagement Strategy Appendix A Community Engagement Strategy 2015-18 Author: Hilary Barber Date: April 2015 1 Strategy Overview and Aims We have been engaging with residents since we were established in January 2007, and

More information

MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY

MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY MERTON CLINICAL COMMISSIONING GROUP GOVERNING BODY Date of Meeting: 15 December 2016 Agenda No: 3.3 Attachment: 04 Title of Document: Surgery Readiness Option Report Author: Andrew Moore (Programme Director

More information