Santa Clara County Probation Department

Transcription

1 Santa Clara County Probation Department Annual Report

2 Contents Cover photos Juvenile Hall Top: Juvenile Hall Bottom: Adult Probation and Administrative Building Bottom: Adult Photos Probation by and Charles Holloway Administrative Building Message from Chief Probation Officer Sheila E. Mitchell Executive Management Team Mission Statement Department Summary Employees of the Month Serving the Community Fiscal year approved budget Board of Supervisors, Executive and Courts Performance-based budget Department Contacts Organizational Chart Staff Breakdown Juvenile Services Crime Prevention Act Juvenile Hall Construction Project Diversion Services Supervision Services Rehabilitation Services Rehabilitation Facilities Detention Reform Average Caseload Intakes Special Programs Placement and Supervision Adult Services Substance Abuse and Crime Prevention Act Treatment Services Residential/Alternative Services Court Services Average Caseload Special Programs Assessment Unit Caseload Classification Court Support Facilities Statistics Average Daily Population Administrative Services Juvenile Detention Reform Monitoring Report

3 Message from the Chief To Our Readers: Greetings from the Santa Clara County Probation Department and welcome to our Annual Report. This report provides a comprehensive summary of what occurs within the Probation Department. Despite the many challenges faced by the agency, we continue to stand by our mission to reduce crime and protect the community through prevention, investigation and supervision services. Over the past year, The Santa Clara Probation Department led the Juvenile Detention Reform (JDR) effort in Santa Clara County. The Department, in conjunction with our many stakeholders, developed, implemented and monitored strategies to reduce disproportionate minority confinement, reliance on confinement, improve case processing and building community capacity to deal with troubled youth. Through the Department s participation in the JDR effort, there has been a 28 percent decline in average daily Juvenile Hall population, a 61 percent decline in total admissions and a 55 percent decrease in average length of stay. The Probation Department also saw a decrease in youth referred to Juvenile Hall for violation of probation. This was accomplished with the implementation of the Risk Assessment Instrument (RAI). The RAI assesses the risk a youth may pose to the community and/or themself. Although youth of color are the largest population of youth offenders, the number being detained is decreasing. Overall, Probation saw a 3.5 percent decrease in the number of youths detained at Juvenile during fiscal years 2002 and On the Adult Probation side, the department reached out to the community with 100 Baskets of Love. This resource fair was designed to help adult probationers and their families by providing them with information on jobs, counseling services and community aide services. The probation staff through various fund-raising events was able to provide baskets of food and clothing to the probationers and their families. An estimated 504 probationers benefited from this event. The employees of the Probation Department are dedicated to ensuring public safety, and we are pleased to present the public with this report. Sincerely, Sheila E. Mitchell Chief Probation Officer 3

4 Executive Management Team Sheila E. Mitchell Chief Probation Officer Kathy Duque Deputy Chief Probation Officer Institution Services Division Karen Fletcher Deputy Chief Probation Officer Probation Services Division Delores Nnam Administrative Services Manager Administrative Services Division 4

5 Mission Statement As an integral part of the justice system, the Department is committed to building partnerships with the community, and restoring losses to victims of crime and the public through innovative programs that stress offender accountability and development of competency skills. T The Mission Statement of the Santa Clara County Probation Department is to reduce crime and protect the community through prevention, investigation and supervision services, and safe custodial care for adults and juveniles. As an integral part of the justice system, the Department is committed to building partnerships with the community, and restoring losses to victims of crime and the public through innovative programs that stress offender accountability and development of competency skills. Goals Develop, implement and evaluate programs in collaboration with community and criminal justice agencies to help reduce crime and prevent repeat offenders. Provide support to the courts through case investigation and supervision. Assure juvenile offenders are afforded educational rights and appropriate services, including special education. Provide community protection by holding offenders accountable through comprehensive assessment and treatment, appropriate levels of supervision and sanctions, and compliance with Court orders. Promote developmental assets, including social and vocational skills, through appropriate rehabilitation and communitybased programs. Support victims and the community through a continuum of services that assists in the restoration of losses, including payment of restitution and completion of community services. Provide safe custodial care for adult and juvenile offenders while emphasizing accountability and social responsibility. Deliver services in a responsible manner with integrity, professionalism and with respect for the rights, diversity and dignity of individuals and the community. Vision statement The Santa Clara County Probation Department is proud and committed to being the nation s leader in Probation Services. Core values The Santa Clara County Probation Department believes the following core values are fundamental to the success in realizing our mission and goals. Our employees are the foundation upon which we provide quality services. We emphasize unity, positive relationships and open communication. We respect our employees by providing education, training, appropriate tools and developmental opportunities. We value and embrace diversity, cultural competence, respect and equitable treatment. We strive for optimal performance through innovation and collaboration. We conduct ourselves with honesty, integrity and accountability. 5

6 Department Summary The Probation Department provides a wide range of administrative, investigative, detention, supervision, rehabilitative and Court services for juvenile and adult offenders. Services to the community are as follows: The Department s Juvenile Division delivers county-wide early intervention services through the Restorative Justice Program, which provides investigation, placement and supervision services through specialized units. The program also participates in a variety of collaborative service and delivery programs, and maintains three juvenile rehabilitation facility programs. The Juvenile Detention Division maintains the County juvenile detention facility (Juvenile Hall). The Division also provides the Community Release and Juvenile Electronic Monitoring Programs to divert appropriate juvenile offenders from secure custody. The Department s Adult Division provides case investigation and sentencing recommendations directly to the Courts, and provides assessment, case management, treatment and supervision services for adult clients on probation. Also maintains residential work furlough facilities for both men and women. The Administrative Services Division provides the full spectrum of administrative services to the operational divisions, including fiscal management, human resources, clerical support and information technology. 6

7 Employees of the Month These individuals were recognized by the Santa Clara County Board of Supervisors for their dedicated service, going the extra mile and outstanding public service. Susan Fowle, August 2004 Susan Fowle, a Supervising Clerk at Adult Probation, was selected as our Employee of the Month for August of Fowle has been with the County since 1994, but started with Probation in She brought to the Department exceptional sound skills in team building and inclusion. She enjoys ensuring groups, such as clerical and Probation Officers, work together in positive ways. She establishes good relationships with all those she comes in contact with, and treats clients in a professional manner. Fowle promotes a positive and professional work place Reymond Mendizabal, November 2004 Reymond Mendizabal, a Supervising Probation Counselor, was selected as our Employee of the Month for November of Mendizabal has been with Probation for 16 years and works at the Juvenile Rehabilitation Ranch Facilities. As a Supervising Probation Counselor, he has dedicated himself to improving the programs and services for the youth we serve at the Ranch Facilities. He is a positive role model, not only for the youth, but also for his peers and subordinates. Over the years, Mendizabal has trained many Counselors and has instilled in them the importance of integrity and treating all with Lorena Flores, March 2005 in which all Probation Staff feel a sense of value. She goes out of her way to help others with her pleasant personality. Fowle also goes out of her way for others in need. She has volunteered for several years to organize fund-raising events that have helped many children in need. She holds Back to School Backpack Drives, where she asks fellow coworkers to contribute backpacks, school supplies or money for children who could not afford to buy their own supplies. She displays a high degree of honesty, loyalty and integrity and she is a model employee. respect and dignity. Everyday he comes to work with a positive attitude and outlook. He was a key player in helping establish the Enterprise Vocational Training Program at the James Ranch Facility in Morgan Hill. The program provides the following vocational training programs: construction technology, welding vocational program, auto technology program and the cable tech program. The program also has established apprenticeship programs with various labor unions in the County. Over the years, he has been responsible for mentoring hundreds of young men and he does it with pride for the work and accomplishments that are made everyday in helping to change a young person s life for the better. Lorena Flores, a Group Counselor II at Juvenile Hall, was selected as Employee of the Month for March She has been with Probation for four years. Flores, assigned to the B-2 Unit, was acknowledged by her peers for her diligence, conscientiousness and ability to work under extremely stressful conditions. The B-2 Unit had a high number of gang-related incidents, which were handled quickly and efficiently due to the part of Flores capability in handling stressful situations. As a Group Counselor, she not only provides the proper instructions and directions that minors need in the unit on a daily basis, but she also models character and integrity. Flores possesses a unique ability to assess volatile situations and handles them effectively. She is consistent, dependable and can be relied upon to do the job and other assigned tasks, which she willingly takes on. She is a strong, reliable member of the Department and displays a positive, friendly and relaxed attitude. Flores has a professional attitude toward work and works harmoniously and effectively with peers, support staff, supervisors and minors. 7

8 Serving the community Resource fair reaches out to those in need On Feb. 15, 2005, the Santa Clara County Adult Probation Department sponsored the inaugural 100 Baskets of Love resource fair. In spite of the cold weather and heavy rains, it was estimated that 504 Probationers attended the event. The hard working and dedicated individuals who helped make the 100 Baskets of Love project a success included Team Leaders and Planning Committee members Michael Green, Susan Fowle, Jana Taylor, Christina Butler, Heather Kyles, Stephanie Garcia, Gustavo Sotelo, Greg Oritz, Aaron Noriega, Hiedi Pham, Tamera Puthuff, Stephen Sun, Geraldine Foley and Karen Johnston. This event was created with specific goals in mind to provide adults on probation, as well as their families, with food, clothing, job opportunities and the community resources needed to make positive steps in the right direction. We have the responsibility to take new approaches in trying to facilitate the success of our clients. If our clients are homeless and jobless and we continue to expect them to adhere to the demands of the Court orders, we are probably being unrealistic with respect to their ability to be successful, said Michael Green, Probation Manager. Probation Officer Stephen Sun added, Justice should be tempered with mercy and understanding. This event was an excellent way to understand and help our clients on a different level as well as show them that we do care. It was a great opportunity to help our clients become positive members in the community. With hard work, dedication and positive attitudes, Probation Officers, clerical staff, and community workers came together as one in a team effort and made the 100 Baskets of Love project a wonderful success. The event is an outstanding example, and a major accomplishment, of projects and events the Adult Probation Department plans to host in the future in an effort to better our clients lives and provide them with the education, tools and resources necessary to become successful and productive members of our society. 8

9 Fiscal year 2005 approved budget Each year the Department submits a proposed budget to the County Executive s Office. The County Administration then develops a recommended budget that is presented to the Board of Supervisors for approval in June. Revenue Percent Expenditures Percent Probation Services $18,976,668 52% $41,789,328 44% Institutional Services 14,600,259 40% 31,395,713 33% Administrative Services 2,914,462 8% 22,074,221 23% Total $36,491, % $95,259, % FY04-05 Revenue 8% 40% 52% Probation Services Institutional Services Administrative Services FY04-05 Expenditures 23% 44% 33% Probation Services Institutional Services Administrative Services 9

10 Board, Executive and Courts Board of Supervisors The Honorable Donald F. Gage Supervisor District One The Honorable Liz H. Kniss Supervisor District Five Office of the County Executive The Honorable Blanca Alvarado Supervisor District Two Peter Kutras Jr. County Executive Superior Court The Honorable Peter A. McHugh Supervisor District Three The Honorable Thomas Hansen Presiding Judge Juvenile Court The Honorable James T. Beall Supervisor District Four The Honorable Raymond Davilla Supervising Judge 10

11 2005 Performance-based budget Performance-based budgeting is the county-wide format for budget proposals. The goal of a performancebased budget is to improve the public s understanding of the value of tax dollar investments made through budget decisions. This format required that a department specify the products and services that are provided, outline desired results achieved from the products and services, and develop specific performance indicators or outcome measures that are important to the mission of the department. The desired results upon one s completion of Probation are successful completion of probation, no new offenses, payment of victim restitution, completion of community service and successful enrollment in school, training or employment. The department promotes the results by providing an appropriate assessment and level of supervision, monitoring offender compliance with court orders, providing appropriate restitution and community service, and supporting educational and vocational success. 100% 90% 80% 70% 60% 50% 40% 30% 20% 100% 90% 80% 70% 60% 50% 40% 30% 20% 82% 75% Percent of Clients Successfully Completing Probation 89% 91% 82% 56% 85% 49% Juvenile Adult 100% 90% 80% 70% 60% 50% 40% Percent of Clients Completing Victim Restitution During Probation 75% 76% 65% 54% 83% 81% 47% 57% Juvenile Adult 100% 90% 80% 70% 60% 50% 40% 30% 20% The charts here and on page 11 show the performance outcomes and completion/success rates. Percent of Clients Enrolled in School or Employed at Completion of Probation 89% 58% 96% 80% 84% 44% 43% 42% Juvenile Adult Percent of Clients Completing Community Service During Probation 91% 87% 90% 93% 51% 58% 51% 48% Juvenile Adult 11

12 2005 Performance-based budget Workload Measure: New Supervision Cases (Avg/Month) Juvenile Adult Workload Measure: Formal Supervision Caseload (Avg/Month) 12,000 10,000 8,000 6,000 4,000 2, ,670 11,500 9,211 8,480 2,789 2,408 2,683 2, Juvenile Adult 55% Percent of Clients with New Crime During Probation 54% 45% 35% 25% 41% 42% 36% 38% 33% 35% 35% Juvenile Adult 12

13 Contact List Juvenile Detention Division 840 Guadalupe Parkway San Jose, CA Phone: (408) Fax: (408) Adult Services Division Main Office 2600 N. First St. San Jose, CA Phone: (408) Fax: (408) North County Office 270 Grant Ave. Palo Alto, CA Phone: (650) Fax: (650) South County Office Monterey Highway San Martin, CA Phone: (408) Fax: (408) Women s Residential Center 2090 Evans Lane San Jose, CA Phone: (408) Fax: (408) Administrative Services Division 2610 N. First St. San Jose, CA Phone: (408) Fax: (408) Men s Work Furlough 590 E. Middlefield Road Mountain View, CA Phone: (650) Fax: (650) Juvenile Services Division 840 Guadalupe Parkway San Jose, CA Phone: (408) Fax: (408) Muriel Wright Residential Center 298 Bernal Road San Jose, CA Phone: (408) Fax: (408) William F. James Boy s Ranch Malaguerra Ave. Morgan Hill, CA Phone: (408) Fax: (408) Recovery Services Unit 255 West Julian St. San Jose, CA Phone: (408) Fax: (408) ASU Elmwood Unit 701 South Abel St. Milpitas, CA Phone: (408) Fax: (408)

14 Organizational Chart Chief Probation Officer Probation Services Division Institutional Services Division Administrative Services Division Internal Affairs Quality Assurance Juvenile Community Services Juvenile Delinquent Services Women s Residential Center Men s Work Furlough Clerical Operations Human Resources Adult Investigation Services Adult Supervision Services Juvenile Hall Living Juvenile Hall Control Fiscal Services Information Services Unit William F. James Ranch Muriel Wright Residential Center Safety Officer Programs, Analysis, Communications & Evaluation (PACE) Food Services General Services 14

15 Staff Breakdown Total employees as of Fiscal Year 2005 (budgeted positions) 819 Staff breakdown by classification Chief Probation Officer... 1 Institutional Services Probation Services Administrative and Support Services Internal Affairs... 3 Institutional Services Division Deputy Chief Probation Officer... 1 Juvenile OPS-Control Juvenile OPS-Living Juvenile Ranch Adult Services/Adult Investigations Adult investigations Adult Court Drug Treatment Substance Abuse Adult Screening... 9 Domestic Violence Recovery Services Prop Adult Supervision Adult Assessment Staff Training... 3 Internal Affairs... 3 Juvenile Delinquency Services Juvenile Community Services Administrative/Support/Clerical 210 Executive Managers... 4 Managers Supervisors/Staff

16 Juvenile Services O n the following pages, you will find information pertaining to the juvenile services provided by our department. Content includes the Crime Prevention Act, updates on Juvenile Hall, where the Construction Project currently stands, Diversion, Supervision and Rehabilitation Services, the mission of our Rehabilitation Facilities and the goal of Detention Reform. You also will find charts on our Average Caseloads, Intakes, Special Programs and Placement and Supervision of youth. 16

17 Juvenile Services Juvenile Justice Crime Prevention Act Another critical component of the Restorative Justice Program has been to provide services to the victims of crimes. Victim Services has increased victim involvement and works within the framework of restorative justice principals to restore losses to victims of crime. The Juvenile Justice Crime Prevention Act was implemented on July 1, Funding and administrative oversight are provided through the California Board of Corrections. The five funded programs outlined below range from early intervention programs to assessment programs for incarcerated youth to transition programs that assist youth with successful reintegration back into the community. Truancy Reduction Services Truancy Reduction Services is a collaborative effort between four community-based organizations and eight school districts that assists truant youth through an integrated case management system. Truancy reduction services utilize a countywide system of care focusing on prevention strategies for at-risk youth, diversion of children from the juvenile justice system and the delivery of services that are outcome-focused. The target population for this program are habitual truants ages six through 17. Personal Enhancement Program The Personal Enhancement Program is an intensive case management system that identifies and provides referral services for at risk families in the community. After a thorough assessment process, the family is linked to competency building programs within the Mexican American Community Services Agency (MACSA) and/or other service agencies. This program focuses on youth and their families. Restorative Justice Program (RJP) The RJP provides early intervention, prevention and diversion services throughout the county. RJP utilizes community-based interventions to build youth competency and to divert low-level delinquent offenders from the justice system. The focus is to divert youth from custody, or further penetration into the juvenile justice system, utilizing strength-based and familyfocused rehabilitation services. Another critical component of the Restorative Justice Program has been to provide services to the victims of crimes. Victim Services has increased victim involvement. and works within the framework of restorative justice principals to restore losses to victims of crime. Enhancement of services has allowed the juvenile justice system to be truly victim-focused and to actively engage victim participation in the Court process. Victim Services brings together offenders and victims to address restitution issues and recovery of victim s losses. Other services include parent-teen conferencing, 17

18 Juvenile Services Juvenile Justice Crime Prevention Act (continued) family mediation, victim awareness and effects of crime workshops, and oversight of payment of Court ordered restitution to victims of crime. Seven community-based organizations provide intensive case management, competency development and asset building for at-risk youth. Multi-Agency Assessment Center The Multi-Agency Assessment Center provides educational, substance abuse and mental health assessment, referral services, case and transition plans for youth who are held in Juvenile Hall for more than 72 hours. Nine communitybased organizations provide key programming elements. Assessment information is used to formulate a case plan that serves each enrolled youth throughout their involvement with the juvenile justice system. The assessment case plans support integrated case management and identifies appropriate program services for offenders while in custody (i.e., life skills, anger management, domestic violence education, substance abuse counseling, gang intervention counseling, etc.). Program services are provided for this population while they are in custody through a combination of County agency services and contracted services through community-based organizations. The assessment case plan is the tool that is used to link the juvenile offender to appropriate services in the juvenile justice system. Case plans also are used to link the juvenile offenders and their families to appropriate services (both educational and treatment services) when they leave custody and return to the community. Community-Based Aftercare Community Based Aftercare is a 12- month collaborative program for youth that have graduated from a juvenile rehabilitation facility or from the Juvenile Hall commitment program and are transitioning back to the community. Multi-discipline professionals create a transition plan before the minor is released from an institution. The minor receives intensive support from several agencies that participate in following through with the transition plan. Services include community support, family reunification and substance abuse, mental health and educational services. 18

19 Juvenile Services A DVD Orientation was developed for all youth detained in Juvenile Hall. Each youth detained watches a DVD which explains their rights, services provided by Juvenile Hall, Juvenile Hall Procedures, Juvenile Hall Activities, Juvenile Responsibilities and the Appeal and Grievance Policy. Juvenile Hall In 2004 and 2005 Juvenile Hall continued to provide the youth of Santa Clara County with appropriate services and care to help with their transition back into the community and with their families. For those youth who have been committed to a specific amount of time in Juvenile Hall, programs have been designed that will enhance and challenge the youth. In an effort to enhance their selfesteem, career options and educational goals, youths are exposed to a variety of programs and community resources. In fiscal year , the following programs were development and implemented: Juvenile Hall implemented an Incident Review process. This review process is a collaboration of Juvenile Hall Counselors, Medical and Mental Health Staff, Juvenile Hall Supervisors, Juvenile Hall Managers and a Child and Adolescent Psychiatrist. This committee was developed to create an atmosphere, through discussion, where reflective learning can occur in the incident review process. An Incident Report Data Base (IRDA) was developed. The IRDA is designed to facilitate and track the number of events and incidents that occur in Juvenile Hall. Juvenile Hall implemented a Juvenile Hall Exit Information packet. This packet is given to youth upon release from Juvenile Hall. Included in this packet is information on programs available within the community. Also included is how to contact the Probation Department, Probation Officer and whom to contact regarding pending court matters. Juvenile Hall created a Parent Information Link newsletter. This newsletter is available in the main lobby. The newsletter provides information on specific living units within Juvenile Hall, as well as special events happening in Juvenile Hall. Within this newsletter is information for parents with regards to visiting, programs available to the youth while in Juvenile Hall and when they are released. There also is a suggestion box to help provide quality and safe care for the youth while detained at Juvenile Hall. Video documentation of incidents was developed to provide better documentation of incidents. A DVD Orientation was developed for all youth detained in Juvenile Hall. Each youth detained watches a DVD which explains their rights, services provided by Juvenile Hall, Juvenile Hall Procedures, Juvenile Hall Activities Juvenile Responsibilities and the Appeal and Grievance Policy. 19

20 Juvenile Services Juvenile Hall Construction Project The Santa Clara County Juvenile Hall originally constructed in 1958 was expanded in 1967 and had significant remodeling completed in the early 1990s. In 1992, the Facility masterplan was revised to include a two-phase housing renovation project that would replace the existing substandard Juvenile Hall residential units. In 1998, Phase I was completed and six new housing units were opened. In the spring of 2001, the California Board of Corrections approved funding for Phase II of the housing renovation project to build a second new wing. This new wing will replace the remaining outdated wing with state-of-the-art construction that will vastly improve the safety and security, educational environment and the quality of life for youth residing in Juvenile Hall. The Phase II construction project consists of: Seven new two-tier housing units, each with an attached classroom/day use area and recreation yard. Eleven additional classrooms and Learning Center. A new Multi-Agency Assessment Center. A new Visiting Center New administrative offices for school staff New Central Plant (boiler/ electrical) Additional multi-purpose rooms, interview rooms and program spaces Construction of a new parking lot and landscaping Phase II Construction began in early The construction project will be completed in six stages. The third stage was completed in the Spring of Within this stage, eight of the 11 classrooms, four of the seven units, the new central plant and the control desk renovation was completed. This will allow for all youth to be housed in both of the new Phases. By vacating the final outdated wing, demolition can take place and the remaining units, classrooms, assessments center and program spaces can be constructed. The final project is scheduled for completion late in the Fall of

21 Juvenile Services Two Restorative Justice (RJ) units provide early intervention, prevention and diversion services to all areas of the county. These community programs utilize Neighborhood Accountability Boards and community based interventions to build youth competency and to divert lowlevel delinquent offenders from the justice system. Diversion Services Restorative Justice Program Two Restorative Justice (RJ) units provide early intervention, prevention and diversion services to all areas of the county. These community programs utilize Neighborhood Accountability Boards and community based interventions to build youth competency and to divert low-level delinquent offenders from the justice system. Victim Services Actively engages victim participation in both the Court process and Neighborhood Accountability Boards. Provided by a specialized unit that brings together offenders and victims to address restitution issues and recovery of victim s losses. The unit also focuses on parent-teen conferencing, family mediation, victim awareness and effects of crime workshops, and facilitates payment of Court ordered restitution to victims of a crime. Screening Intake Services Coordinates family reunification and diversion of low-level offenders utilizing community resources and mental health counseling through a Probation Unit. Offenders from other counties also are served by expediting returns to proper jurisdictions. This service also provides a liaison with the County s Children s Shelter. Juvenile Diversion Services (contracted) Deputy Probation Officers are contracted and funded by local law enforcement agencies, school districts and local governments to coordinate community resources and provide delinquency prevention, early intervention and diversion services in the community. Informal Juvenile and Traffic Court Adjudicates non-felony traffic tickets and minor offense probation citations issued to juveniles in Santa Clara County, and acts as liaison between the Courts and Probation. Truancy Abatement/ Burglary Suppression An assigned Deputy Probation Officer coordinates with local police departments and school districts to provide intervention services to truants who are active probation clients. 21

22 Juvenile Services Supervision Services Probation Supervision Provides investigation and supervision services divided among the five geographic areas of the county (North, South, East, West and Central) based upon client residence. Investigation services include an evaluation of the social and legal aspects of the case, as well as a recommendation to the Court as to disposition. Supervision services include referral to community and school services, as well as assuring compliance with Court orders. The three levels of supervision are minimum, regular and maximum. Juvenile clients also may be placed on informal supervision without Court intervention, or the matter may be settled at intake without further disposition. The goal of appropriate probation supervision is to ensure public safety at the lowest level of offender sanction. Alternative Placement Academy (APA) A school-based collaborative program that provides in-home placement for high-risk youth that have been previously Court ordered to a juvenile rehabilitation facility, or out-of-home placement. First Offender Close Up Services (FOCUS) FOCUS is an intensive assessment and supervision service for first-time offenders based on the early identification and close monitoring to prevent further delinquency. Gang Violence Suppression Provided by the probation unit that specializes in the investigation and supervision of adult and juvenile offenders with high-risk gang involvement. The unit coordinates closely with law enforcement agencies, community services, schools and citizen groups to prevent gang related crime and violence. Court Support Provided by the probation unit that represents the Probation Department in all juvenile court hearings. Coordinates activities between the Probation Department and the Court, District Attorney, Public Defender, privately retained attorneys and families of offenders. 22

23 Juvenile Services The counselor helps the youth to look at the impact of drug/ alcohol usage and its affect on school, friends, employment and family. Also discussed are the consequences of continued usage, for example health concerns, continued violation of probation, stealing to support the habit, etc. Rehabilitation Services Juvenile Rehabilitation Facilities Three minimum-security residential facilities William F. James Ranch, Harold Holden Ranch and Muriel Wright Center provided treatment and educational services to both male and female offenders. In July 2004 the Holden Ranch for boys was closed as a result of budget reductions. Youth are court ordered to complete a 120 to 150 day program. Educational, vocational, medical, mental health and aftercare services are provided based on individual assessment and case management needs. Services available include the following: Anger Management The Ranch staff facilitate a sixhour course focusing on the following topics: personal power, goal setting, anger signals, hot buttons, self-talk and cooling off. Participants devise a plan for how they will apply anger management skills in a situation they encounter frequently in their lives. All youth are referred to attend this class. Chemical Dependency Treatment The Pathway Society Inc., provides this program. Pathway counselors provide one hour of individual and two hours of group counseling on a weekly basis. The program focuses on helping the youth to realize the seriousness of their drug and/or alcohol usage. The counselor helps the youth to look at the impact of drug/alcohol usage and its affect on school, friends, employment and family. Also discussed are the consequences of continued usage, for example health concerns, continued violation of probation, stealing to support the habit, etc. Lastly, resources and techniques for staying clean and sober are emphasized. There are two counselors and each have a caseload of 20 youth. Domestic Violence Education The Friends Outside provides this program. This is a 16-hour course focusing on the following topics: defining domestic violence, describing the effects of domestic violence, identifying skills necessary for healthy relationships, identifying abusive relationships, how to get help and domestic violence and the law. All youth are referred to attend this class. Gateway-Hero Program Selected youth receive the opportunity to assist physically challenged and disabled clients at Gateway, Santa Clara County 23

24 Juvenile Services Rehabilitation Services (continued) School for the disabled. Gang Awareness This program focuses on male gang intervention. The goal is to assist young men in disassociating themselves from the gang culture and prevent further involvement. The program focuses on identifying common reasons given for gang membership, and stating and evaluating consequences of gang membership and/or involvement. The youth receive information as to how these consequences relate to them personally, as well as to their family and the community. They also learn conflict resolution skills that can help solve a difficult situation by communicating feelings without blame, and negotiating strategies to reach a compromise. Other issues discussed are methods of improving one s sense of self, substance abuse awareness and decision making skills to help them understand that the choices they make can have life altering consequences. This program is eight weeks in length and is 16 hours long. The Friends Outside organization provides this program. There are 10 youth in each course and the class is provided year-round. Health Realization The Department of Alcohol and Drug Services provides this program. The logic of Health Realization is based on a certainty of the innate health and well being inherent in every human being which can never be destroyed by circumstances, experiences or behavior, and is accessible at any moment throughout life. The focus of the course is on health rather than dysfunction or disease. This program is open to all youth. Mental Health Program A Mental Health therapist is at the Ranch full time providing treatment and care for minors referred by the Court and/or their Probation Counselor. They provide individual, family and group counseling. They also assist in making appropriate referrals for the Aftercare Program. This service is open to all minors. Religious Counseling The Department Chaplain offers religious counseling to the minors. The Chaplain organizes Church Services and Bible Studies for the youth to be held once a week for two hours. Individual and group religious guidance counselors visits the minors regularly. This service is available to all minors. 24

25 Juvenile Services One goal of the program is to assist in the development of empathy towards victims, and in youth accountability. Most facilitators have completed a minimum of 32 hours of The California Youth Authority (CYA) and Mothers Against Drunk Drivers (MADD) training for trainers. Rehabilitation Services (continued) Sexual Offender Counseling Gardner Family Care Corp. provides this program. The Gardner counselor provides one hour of individual and two hours of group counseling on a weekly basis. The program focuses on educating the development of nondeviant sexual behaviors, confronting the minor on his denial in regard to sexually abusive behavior, promote victim empathy, enhance social and interpersonal skills and teach the youth to recognize the internal and external antecedents to sexual offending behavior. Sports The Harold Holden Ranch is a part of the Central Coast Ranch Athletics League. The three sports that are played are basketball, volleyball and softball. The focus of this program is to learn how to be a team player and to learn leadership skills. This program is open to all youth. Victim Awareness Victim Awareness Workshops include an introduction model with three additional crimes. Victims tell their stories and answer questions along with group and individual exercises, all with an emphasis on the impact of crime upon victims (emotional, physical, financial and long-term). One goal of the program is to assist in the development of empathy towards victims, and in youth accountability. Most facilitators have completed a minimum of 32 hours of The California Youth Authority (CYA) and Mothers Against Drunk Drivers (MADD) training for trainers. This program is provided in four sessions for two hours a week totaling eight hours. Work Experience The two Ranch Facilities currently participate in off-ranch work-crews with the Santa Clara County Water District and the Santa Clara County Parks. Workcrews are sent out Monday through Friday. These programs allow the youth to develop work etiquette, and experience working outside in the community in a real work environment. Asian Americans for Community Involvement (AACI) The program focuses on helping youth to realize how the impact of his drug and alcohol usage affects school, friends, employment and family. Also discussed are the consequences of continued usage, continued violation of probation, stealing to support the habit, etc. 25

26 Juvenile Services Rehabilitation Services (continued) an opportunity for inmates to utilize their prison and/or life experiences in a positive way. The field trips are designated to develop a certain amount of adult inmateyouth interactions in which youth can confront problems and experiences that they might find difficult to discuss with their parents or other adults, without loss of face of fear of censorship. The field trips occur once a month and are open to any youth interested in participating. There is one two-hour group held once per week and each minor receives individual counseling every other week. Probation Counselors refer youth to the program. Enterprise Program The Enterprise Program currently offers four Vocational Programs that youth can sign up for and participate in. They are Welding, Construction Technology, Auto Mechanics and eventually The Home Cabling Program. Straight Life Program This program is a field trip to an adult correctional facility. The general purpose of the U-Turn program is to reduce juvenile crime, assist concerned community agencies that work directly with juvenile offenders in their efforts to free them from their misconceptions about crime and its consequences, and create Alcoholics Anonymous AA is conducted once a week for one hour. The 12-step concept of recovery is used in the AA meetings. The issues of dependency and abuse are explored and the process of breaking through the denial is begun. Girl Scouts An ongoing program offered to female youth one and one half hours weekly to aid in the development and enhancement of self-image, learning teamwork, offering leadership skills and anger management skills. Sexual Abuse Treatment The Gardner Family Care Corp., provides this service. Girls who have been identified as victims of sexual abuse receive both one hour of individual and one and a half-hours of group counseling during their stay at the Muriel Wright Center. 26

27 Juvenile Services The major group counseling goals are to increase the awareness of how their sexual abuse history effects current functioning, decrease the shame and self-blame regarding the abuse with the support of others who have been through similar experiences and develop positive communication and coping skills to deal with substance abuse issues. Rehabilitation Services (continued) The objectives for individual treatment are to engage the youth in the therapeutic process of building a supportive and positive experience. Counselors help to educate identified youth on the effects of sexual abuse on their self-esteem, interpersonal relationships and day to day functioning. The counselor begins to confront the self-blame and decrease the social isolation associated with sexual abuse trauma. The major group counseling goals are to increase the awareness of how their sexual abuse history effects current functioning, decrease the shame and selfblame regarding the abuse with the support of others who have been through similar experiences, and develop positive communication and coping skills to deal with substance abuse issues. Tattoo Removal Program Dr. Bruce Saal out of Los Gatos provides this program. The youth must have their Probation Counselor s recommendation to be in this program. The youth fills out an application which allows them to explain why getting their gangrelated tattoos removed are important. If accepted, the fee is $75 per session, with three to five sessions usually needed. The doctor removes visible gang related tattoos from hands, the face, front of neck, etc. Community-Based Aftercare A collaborative program for youth who have graduated from a juvenile rehabilitation facility or from the Juvenile Hall commitment program and are transitioning back to the community. Services include community support, family reunification, substance abuse services, mental health services and educational services. Ranch Orientation Program Provides services for youth who are Court ordered to the juvenile rehabilitation facility for the first time. Includes victim awareness and anger management training and orientation. Ranch Adjustment Program Provides services for youth who are Court ordered to the juvenile rehabilitation facility following a previous escape or failure. Services include victim awareness and anger management training, gang intervention services, substance abuse evaluation and treatment, and risk/need assessment through a multidisciplinary team approach. 27

28 The mission of the Juvenile Rehabilitation Facilities is to provide our diverse population with a safe and secure environment while focusing on accountability and responsibility. Juvenile Services Rehabilitation Facilities We are committed to delivering a balanced and collaborative program of educational, vocational, rehabilitative (including physical health, mental health and substance abuse) and restorative services leading to successful transition to Aftercare and reintegration to the community. Muriel Wright Residential Center The Muriel Wright Center is committed to providing a collaborative program to a diverse population of youth focusing on core services in mental health, physical health, education, vocation, rehabilitation and Aftercare Services. The youth are Court ordered to complete a 120 to 150 day program, and includes females (all ages) and males (15 ½ and younger). This 64 bed facility has three separate dorm areas, and this model s intent is to encourage our youth to develop pro-social skills through systematic intervention in thought, belief and actions which will help our youth transition to a successful future. The Wright Center broke ground in August of 2005 for a new Programs building. It will include space for Mental Health and Pathway Counselors, as well as conference and interview rooms. William F. James Ranch Y Youth are court ordered to complete a 120 to 150 day program for males (age 15 ½ and older). The William F. James Ranch has the capacity to house 96 youth in an open dorm setting. The program utilizes a model that encourages our youth to develop pro-social skills through systematic intervention in thought, belief and action. The James Ranch opened a new clinic and programs building in June It also saw the beginning construction of a 12-foot perimeter fence and increased security staffing. 28

29 Juvenile Services Juvenile Detention Reform Through the Department s participation in the JDR effort, there has been a 28 percent decline in average daily Juvenile Hall population, a 61 percent decline in total admissions and a 55 percent decrease in average length of stay. The Santa Clara County Juvenile Detention Reform (JDR) Initiative completed its third year of full of operation on June 30, The goal of the local Juvenile Detention Reform Initiative is to demonstrate more effective and efficient juvenile justice operations that accomplish the core purposes of juvenile detention. The specific objectives of Juvenile Detention Reform are: To reduce disproportionate confinement of minority youth To reduce the number of youth unnecessarily or inappropriately detained To minimize the number of youth who fail to appear in Court or who re-offend pending adjudication To redirect public funds toward successful reform strategies To improve conditions of confinement Detention Reform in Santa Clara County has focused collaboratively on these key juvenile justice issues that are key concerns for local policy makers and juvenile justice administrators. Recent Activities and Achievements The Santa Clara Probation Department has been an active participant in the Annie E. Casey Foundation Juvenile Detention Reform (JDR) effort in Santa Clara County. The Department has developed, implemented and monitored strategies to reduce disproportionate minority confinement, reliance on confinement, improve case processing and building community capacity to deal with troubled youth. Through the Department s participation in the JDR effort, there has been a 28 percent decline in average daily Juvenile Hall population, a 61 percent decline in total admissions and a 55 percent decrease in average length of stay. Some of the major accomplishments to date include: Established a countywide law enforcement booking protocol for juvenile offenders. This involved collaboration between the Probation Department and other county agency stakeholders, including the 15 Santa Clara County Police Agencies. The purpose of the protocol is to provide guidance to Santa Clara County Law Enforcement Agencies in making informed decisions regarding incarceration of youthful offenders, balancing legal mandates, community safety and the best interest of the juvenile. The goal of the protocol is to minimize incarceration of youthful offenders by seeking alternatives, such as community resources to custodial confinement. 29

30 Juvenile Services Juvenile Detention Reform (continued) Collaborated with the JDR Pre- Disposition Work Group to develop and implement a six-month pilot program using a revised Risk Assessment Instrument (RAI). Cited as a best practice in the juvenile detention reform, the RAI is an objective point-based screening tool that is used in the Juvenile Hall Intake process to determine if a youth will be detained or released while his/her court case is pending. The JDR Court Processing Work Group revised and implemented two Court documents the Early Disposition Report (EDR) and the Detention Hearing Report (DHR). These revised report formats and procedures established a method to allow detention and disposition hearings to be conducted at the same time, thereby reducing the time a youth is incarcerated. To assist and educate the parents and relatives of minors, the collective efforts of the Disproportionate Minority Confinement JDR Work Group resulted in the development of a brochure titled Juvenile Justice System for Parent. The group also developed a video titled Juvenile Court Process which is shown in the department lobby. Juvenile Hall Programs provide a wide variety of educational and treatment services based upon client risk and needs assessment. Programs include: Substance abuse treatment and education Mental Health treatment and counseling Planned parenthood Religious services and counseling Gang Intervention Victim awareness Anger management Outreach programs Career planning Court work programs Girl Scouts Foster grandparent program Cultural diversity programs Literacy programs 30

31 Juvenile Services Average Caseload JPD Average Supervision Caseload July June ,000 5,000 4,000 3,000 2,000 1,000 0 Gang U n it-jpd North Unit North Unit - bilingual E ast U n it East Unit - bilingual South Unit West Unit West Unit - bilingual Placem ent Unit Special Program s- JT C Special Program s- DV Special Program s- MH Special Program s- SO Total Cases Ave Caseload JPD Unit: Average Caseload Gang Unit-JPD North Unit North Unit - bilingual East Unit East Unit - bilingual South Unit West Unit West Unit - bilingual Placement Unit Special Programs-JTC Special Programs-DV Special Programs-MH Special Programs-SO Total Average DPO Average Active Average Caseload

32 Juvenile Services Intakes Delinquent Intakes Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY To Date FY Average Pending at Start N/A 78.8 Received Total (Pending + Received) N/A Transfer In (-) Warrant/Court Admit (-) SAI (-) IS (-) Petition Filed (-) Other (-) Pending at Close N/A 72.1 Citations (602) Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY To Date FY Average Pending at Start N/A Received Total (Pending + Received) N/A Transfer In (-) SAI (-) IS (-) Petition Filed (-) Other (-) Pending at Close N/A

33 Juvenile Services Special Programs Juvenile Hall Work Program Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Beginning Population N/A 13.5 JHWP (New) JHWP Graduates JHWP Failures + Others Ending Population N/A 14.4 Electronic Monitoring Program Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Beginning Population N/A Received Completed: Graduates Completed: Failures + Others Ending Population N/A Average Daily Pop N/A JH Days Saved 4,534 4,331 4,020 4,642 5,521 5,889 5,698 5,341 5,502 5,283 6,162 6, Community Release Program Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Beginning Population N/A 45.4 Received Completed: Graduates Completed: Failures + Others Ending Population N/A 46.7 Average Daily Pop N/A 45.3 JH Days Saved 1,051 1,011 1,100 1,372 1,186 1,374 1,360 1,493 1,633 1,661 1,801 1, Alternative Placement Academy (APA) Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Beginning Population N/A 25.8 APA (New) APA Graduates APA Failures + Others Ending Population N/A 26.3 Restorative Justice (RJ) Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Beginning Population ,018 1,471 1,726 1,535 N/A RJP New Referrals RJP Graduates RJP Failures + Others RJP Closed Ending Population ,018 1,144 1,726 1,535 1,586 N/A Traffic/Informal Hearing Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Cumulative Average Total New Cases Traffic School Referrals Traffic School Completes Truancy Hearings

34 Juvenile Services Placement Placement Cases Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Average Private Institution Placement Out of State Out of County In County Relative Home Foster Home Home on Trial JRF CYA Warrant Dismiss Pending Dismiss Juvenile Hall County Jail Total Cases Supervision Supervision Cases Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Average New Maximum Regular Minimum 1, ,007 1,035 1, Banked DEJ

35 Adult Services O n the following pages, you will find information pertaining to the Adult Services provided by our Department. Content includes: Substance Abuse and Crime Prevention Act, Treatment, Residential/Alternative and Court Services. You also will find charts on our Average Caseloads, Special Programs, Assessment Unit, Caseload Classification, Court Support and Facilities Statistics. 35

36 Adult Services Substance Abuse and Crime Prevention Act Typically, program participants return to Court for periodic reviews of their treatment progress. Judges also receive information about the participant s progress from the Deputy Probation Officers and treatment providers. The Substance Abuse and Crime Prevention Act Proposition 36 was implemented on July 1, The legislation provides offenders convicted of drug possession or drug use with treatment instead of jail or prison time. Both first-time and repeat drug offenders are eligible to participate in the program. The program is designed to address addiction through integrated treatment and supervision, and to enhance public safety by reducing drug-related crime. Clients in the Proposition 36 program participate in a comprehensive process that includes assessment, treatment, probation supervision and regular progress reviews by the Court. Assessment The Probation Department and the Department of Alcohol and Drug Services (DADS) work together to assess each Proposition 36 program participant. Deputy Probation Officers assess issues of public safety and recommend the appropriate level of probation supervision. DADS staff members assess the participant s level of addiction and need, and recommend the appropriate level of treatment. Treatment Santa Clara County is dedicated to providing quality treatment for program participants. Nearly 300 health, criminal justice and community treatment provider professionals have received special training to help develop a common understanding of the dynamics of addiction and recovery, and Proposition 36 program procedures. Treatment generally begins with an orientation that provides an overview of the treatment program, service and community resources, and court and probation requirements. Orientation also motivates clients to comply with their treatment programs. These services are offered days, evenings and weekends to make it easily accessible, and childcare is provided onsite at one location. When participants go to their treatment providers, they receive individualized treatment plans based on their assessed needs and level of motivation. A full range of additional services, including transitional housing (sober living environments), case management, psychiatric care, vocational counseling and job training may be included in the plans. Supervision Probation supervision is assigned based on the level of risk to 36

37 Adult Services In addition, the Proposition 36 Steering Committee meets on a quarterly basis to address funding and structural issues affecting the program. The committee is comprised of representative from the County Executives Office, Courts, Probation Department, Department of Alcohol and Drug Services, District Attorney, Public Defender and Community Based Agencies. Substance Abuse and Crime Prevention Act (continued) the community and the needs of the probationer. Intensive supervision, where there is frequent interaction between the Deputy Probation Officer and the participant, is available for some clients. Deputy Probation Officers are responsible to administer or schedule drug testing as required by the Court. Typically, program participants return to Court for periodic reviews of their treatment progress. Judges also receive information about the participant s progress from the Deputy Probation Officers and treatment providers. Upon successful completion of treatment and substantial compliance of probation, clients are eligible for dismissal of their Proposition 36 case. Collaboration The Proposition 36 Assessment Center is collaboration between the Probation Department and the Department of Alcohol and Drug Services, which are located within the same building. Interaction and communication with program partners is accomplished through monthly meetings, such as the Proposition 36 Working Group comprised of representative from the Court, County Executives Office, District Attorney, Public Defender and the Provider s Meeting comprised of representative from the community-based treatment programs. In addition, the Proposition 36 Steering Committee meets on a quarterly basis to address funding and structural issues affecting the program. The committee is comprised of representative from the County Executives Office, Courts, Probation Department, Department of Alcohol and Drug Services, District Attorney, Public Defender and Community Based Agencies. This high level of communication insures that the goals of the program and the needs of the client and community are addressed on a continuing basis. 37

38 Adult Services Treatment Services Assessment and processing in the Assessment Unit allows Deputy Probation Officers to spend more time in the direct supervision of offenders in the community. Following assessment, five supervision units at three sites provide general and intensive supervision services for all adult probation clients in Santa Clara County. All supervision cases, except for direct banks in felony domestic violence cases, are assessed, administratively processed and referred for services by the Assessment Unit. The level of supervision and reporting standards that establish field contact frequency are determined through comprehensive risk and need assessments. The three classifications of supervision are minimum, regular and maximum. The Assessment Unit classifies each case, coordinates the fingerprinting and registration of offenders and makes referrals to treatment programs, community service and the Department of Revenue for payment of victim restitution. Assessment and processing in the Assessment Unit allows Deputy Probation Officers to spend more time in the direct supervision of offenders in the community. Following assessment, five supervision units at three sites provide general and intensive supervision services for all adult probation clients in Santa Clara County. The most serious offenders that pose the greatest risk to the community and to victims are placed on intensive supervision. Deputy Probation Officers monitor client compliance with court orders, participation in treatment programs, completion of community service and payment of restitution to victims. Administrative Monitoring Deputy Probation Officers supervise minimum-risk adult clients who have scored low on the risk and need assessment, or have made satisfactory adjustment to probation over time. Probationers are monitored for registering, counseling, payment of financial obligations, community service requirements and new arrests. Domestic Violence Unit The most serious domestic violence offenders who pose a threat to victims are handled by this specialized unit. Many services also are focused on the victims of domestic violence, including resource information and referrals, advocacy, victim welfare contacts and assistance with restraining orders. Domestic Violence Batterers Intervention Program Certifications are done by Deputy Probation Officers who are responsible to supervise them in the community. Gang Violence Suppression Provided by a unit of Deputy 38

39 Adult Services Treatment Services (continued) Probation Officers that specializes in the investigation and supervision of adult and juvenile offenders with high-risk gang involvement. This Unit coordinates closely with law enforcement agencies, community services, schools and citizen groups to prevent gang related crime and violence. Electronic Monitoring Program This is an alternative to incarceration that provides intensive supervision, including electronic monitoring of adults that would otherwise be held in County Jail. Recovery Services Provided by Recovery Services Unit. This unit was established in response to the State mandated Substance Abuse and Crime Prevention Act (Proposition 36). Consists of assessment, treatment and supervision in lieu of incarceration for non-violent substance abusers. Collaborative services include assessment and treatment alternatives in partnership with the Department of Drug and Alcohol Services. (see Prop. 36, Page 33). Drug Treatment Court The Drug Treatment Court (DTC) was created with the goal of moving clients with a history of chronic substance abuse out of the criminal justice system and into treatment. To accomplish this, a multidisciplinary team works to identify treatment issues to allow for appropriate referrals. Throughout the treatment process, the client appears in Court for frequent reviews, is closely supervised and is frequently drug tested to ensure compliance. The Substance Abuse Unit Supervises clients with one or more Driving Under the Influence (DUI) conviction. Each case is monitored for payment of fines and restitution, completion of treatment programs, new arrests and compliance with Court orders. 39

40 Adult Services The Mental Health Team also is branching out to supervise some probationers who are developmentally delayed (DD) or suffer from traumatic brain injury (TBI) and pose a high risk to the community. This full-service team works to help mental health probationers be successfully reintegrated into the community, and become productive members of society while maintaining community safety. Treatment Services (continued) Deferred Entry of Judgment The Substance Abuse Unit also supervises clients participating in the Deferred Entry of Judgment program. In this diversion program, Deputy Probation Officers monitor first time drug offenders for treatment and substance abuse education program completion, check for new law violations and serve as court officers. Mental Health/Dual Diagnosis Caseloads The Substance Abuse Unit has five Deputy Probation Officers and one Community Worker who intensely supervise Severely Mentally Ill (SMI) Probationers and report directly to the Courts on their progress. One Officer has all SMI domestic violence offenders; another has all SMI dual diagnosis offenders (also those who have substance addiction issues). Three Officers have SMI caseloads that contain a wide variety of SMI high-risk offenders, including convictions for violence, weapons, substance addiction issues and/or theft. The Mental Health Team also is branching out to supervise some probationers who are developmentally delayed (DD) or suffer from traumatic brain injury (TBI) and pose a high risk to the community. This full-service team works to help mental health probationers be successfully reintegrated into the community, and become productive members of society while maintaining community safety. One innovative tool developed by this team is the Family of Friends support groups, which is run by Mental Health Probation Officers each week. These groups provide a safe place for dual diagnosed SMI/ DD/TBI probationers to talk about their issues with others similarly diagnosed people who will understand and provide support. 40

41 Adult Services Residential/Alternative Services Women s Residential Center Transition services for female probationers provided at the 56-bed residential facility. Program allows sentenced offenders to work or continue education in the community while serving out their court ordered sentence. Room and board is charged on a pro-rated basis to offset operating costs. Related services include: Assessment Domestic violence support groups Health realization Medical and mental health services Parenting classes Substance abuse treatment Family reunification Life skills Men s Work Furlough Transition services for male probationers provided at the 264-bed residential facility. Program allows sentenced offenders to work or continue education in the community while serving out their sentence. Room and board is charged on a pro-rated basis to offset operating costs. Related services include: Substance abuse education Anger management Health realization Medical and mental health services Men s Work Furlough Women s Residential Center 41

42 Adult Services Court services are provided to all Superior Courts located in Santa Clara County. These services encompass participation with judges and attorney s in sentencing hearings, settlement conferences, felony, advanced resolution calendars, and narcotic case resolution hearings. Court Services Adult Screening Service provided by a unit of Deputy Probation Officers that screen clients for jail alternative program eligibility. Programs include Public Service Program, County Parole, Day Reporting, Work Furlough, Electronic Monitoring Program and Regimented Corrections Program. The effect of these programs is to minimize jail populations while providing appropriate sanctions and access to the community. Pre-Sentence Investigation Investigation Units comprised of Deputy Probation Officers provide this mandated service at the main adult probation office, and at the north county office. When the Court refers a case, a detailed report is provided to the Court for the Sentencing Hearing. These reports contain critical information summarizing the circumstances of the crime, criminal record of the defendant, the social history of the defendant and a technical analysis of the sentencing disposition. These in-depth reports follow the defendant throughout the criminal justice process and take into consideration the perspective and rights of the victim while providing the framework for the recovery of financial losses to victims of crime. Adult Court Unit Court services are provided to all Superior Courts located in Santa Clara County. These services encompass participation with judges and attorney s in sentencing hearings, settlement conferences, felony, advanced resolution calendars and narcotic case resolution hearings. Court officers are experts on sentencing laws, and provide probation history and other background information regarding offenders in the courtroom setting. In representing Pre-sentence Investigation Reports in Court, these individuals personify the professionalism and high standards of the Department. 42

43 Adult Services Average Caseload APD Average Supervision Caseload July June ,000 5,000 4,000 3,000 2,000 1, ,226 4,773 2, , ,000 60,000 50,000 40,000 30,000 20,000 10,000 0 Sup I Sup III (DV) Sup IV Sup V: SJ Sup V: South Co Sup VI: Non-Support Sup VI: Admin Sup VI: P36 AMT Sup VII: North Gang DUI Mental Health Mental Health/DTC Drug Treatment Court RSU (Supervision) EMP Total Cases Ave Caseload APD Unit: Average Caseload Supervision I Supervision II ** Supervision III (Domestic Violence) Supervision IV Supervision V: San Jose Supervision V: South County Supervision VI: Non-Support Supervision VI: Administrative Supervision VI: P36 Modified AMT Supervision VII: North County Intensive Supervision ** Gang DUI Diversion/DEJ * Mental Health Mental Health/DTC Drug Treatment Court Recovery Services Unit (Supervision) Special Programs:EMP Assessments: SJ (Special Assessment) Assessments: Recovery Services Assessments: Sup VII (No. County) Total FY05 Average DPO FY05 Average Active Cases FY05 Average Caseload , , , , , , , , , ,

44 Adult Services Special Programs EMP Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients New Cases Closed Cases Ending Clients Jail Days Saved 1,537 1,519 1,824 1,813 1,491 1,606 1,497 1,601 1,454 1,474 1,426 1,426 18,668 1,556 DUI Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients 1,675 1,653 1,628 1,649 1,604 1,612 1,583 1,559 1,552 1,541 1,551 1,544 19,151 1,596 New Cases Closed Cases , Ending Clients 1,653 1,628 1,649 1,604 1,612 1,583 1,559 1,552 1,541 1,551 1,544 1,493 18,969 1,581 SAU-Diversion/DEJ * Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients 2,385 2,463 2,392 2,468 2,461 2,515 2,452 2,485 2,636 2,568 2,544 2,555 29,924 2,494 New Cases , Closed Cases , Ending Clients 2,463 2,392 2,468 2,461 2,515 2,452 2,485 2,636 2,568 2,544 2,555 2,631 30,170 2,514 SAU-MH/DTC Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients New Cases Closed Cases Ending Clients SAU-Mental Health Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients , New Cases Closed Cases Ending Clients , Drug Court Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients , New Cases Closed Cases Ending Clients , Intensive Supervision ** Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients New Cases Closed Cases Ending Clients Gang Unit Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Beginning Clients , New Cases Closed Cases Ending Clients ,

45 Adult Services Assessment Unit Assessment Unit Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average New Cases Assigned , Cases Completed , RSU Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average New Cases Assigned , Cases Completed , North County Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average New Cases Assigned Cases Completed Caseload Classification Caseload Classification Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average New , Maximum , Regular 2,356 2,412 2,431 2,479 2,562 2,682 2,688 2,699 2,757 2,773 2,678 2,679 31,196 2,599.7 Minimum 6,760 6,687 6,596 6,556 6,561 6,689 6,677 6,677 6,616 6,653 6,764 6,705 79,941 6,661.8 Banked 2,883 2,850 2,768 2,733 2,730 2,765 2,737 2,704 2,712 2,709 2,700 2,707 32,998 2,749.8 Admin Banked 2,958 2,823 2,799 2,933 2,910 2,913 2,847 2,931 2,916 2,918 2,935 2,978 34,861 2,905.1 Total 16,437 16,185 16,015 16,100 16,179 16,443 16,358 16,395 16,459 16,572 16,653 16, ,402 16,366.8 Court Support Court Support Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Pre-Sentence Investigations/Reports , Waived Referrals , Supplemental Reports Total ,

46 Adult Services Facilities Statistics Average Daily Population Women's Residential Center Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Daily Population Beginning Population Admits Exits Ending Population Men's Work Furlough Jul-04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 FY05 Average Daily Population Beginning Population Admits Exits Ending Population ,802 46

47 Administrative Services O n the following pages, you will find information pertaining to the Administrative Services provided by our Department. Content includes: Information on Information Services, PACE and General Services Units, Fiscal Management, Human Resources, Clerical Operations, Food Services, Religious Services/ Chaplain, Safety Officer and Informal Juvenile and Traffic Court. 47

48 Administrative Services Fiscal Management The Fiscal unit and staff are committed to ensuring that revenues are enhanced and expenditures are appropriate. They establish and monitor the Department budget, prepare state and federal funding claims and handle all accounts payables and receivables. This unit also is responsible for the Department s payroll. Human Resources This unit is responsible for internal department personnel functions and serves as an Employee Service Center, providing the full range of personnel services for all staff, beginning with the hiring process through retirement. Information Services Unit This unit is committed to providing innovative and cost effective technology solutions, including automated records and case management systems, programs, tools, imbedded systems and network resources to Probation staff and management. Unit staff are responsible for the development, implementation, training, monitoring and support of information management systems and computer programs designed to meet Probation s business needs, and to improve staff effectiveness and productivity. Pace Unit The Projects, Analysis, Communication and Evaluation (PACE) Unit is responsible for providing a wide-range of information products enhancing communications among the Probation Department's customers, stakeholders and employees. Several essential administrative functions are performed in the Unit, including grant and contract administration, and project management support to strategic initiatives throughout the organization. The staff serves as the processing point for program and project information and data evaluation, as well as public and media inquiries. Clerical Operations The Department s Office Professionals support the administrative managers, probation services, and institutional services staff, in all divisions of the Department. These staff perform diverse tasks, such as attend to a client s needs, set appointments for managers, typing court reports, petitions, subpoenas and other legal documents. Food Services The Food Services Unit of the Department provides approximately 749,000 meals per year for five institutions. The Food Service Staff strives to provide 48

49 Administrative Services The safety officer provides expertise in areas involving staff safety within the work environment. Responsibilities include ensuring compliance with Occupational Safety and Health Administration (OSHA) guidelines, rules and regulations, and performing as a liaison with the Occupational Safety & Environmental Compliance (OSEC). tasty, attractive, nutritious meals in a cost effective way that meets Federal and State dietary requirements. General Services Unit This unit ensures all facilities of the Department run efficiently, and are maintained up to standards. This unit also is responsible for the Department fleet, procurement services and laundry operations. Religious Services/ Chaplain Religious services for the Department are provided by CIC Ministries. These services are provided to all six of the Department's facilities. Safety Officer The safety officer provides expertise in areas involving staff safety within the work environment. Responsibilities include ensuring compliance with Occupational Safety and Health Administration (OSHA) guidelines, rules and regulations, and performing as a liaison with the Occupational Safety & Environmental Compliance (OSEC). Informal Juvenile and Traffic Court This unit adjudicates nonfelony Juvenile traffic citations and other violations, and reports dispositions as required for the Department of Motor Vehicles. This unit also is responsible for assisting clients, setting up court dates, preparing and typing Court calendars, legal notices and documents, processing documents, processing dockets from Court proceedings, interpreting and entering Court minutes, and collecting proper fees and bail. 49

50 Juvenile Detention Reform Monitoring Report O n the following pages, you will find information pertaining to the Juvenile Detention Reform Monitoring Report. The charts and graphs in this section show our Intakes by Ethnicity and Gender, Average Length of Stay and Daily Population, Commitments and Placements, Alternative Placement Academy, Community Release Program and Electronic Monitoring Program. 50

51 The following charts provide a quantifiable data analysis to define the ethnicity and gender of our current client base. The charts relate to previous analytical data within the context of the annual report and reflect the variables in which the youth of Santa Clara County are faced with. Various preventive programs offered through the JJCPA initiative helps the Santa Clara County in its efforts to provide our clients with adequate facilities, mentoring and alternative placement programs, and other structured platforms that afford our clients the opportunity to reposition themselves within the community as productive contributors/ citizens. Juvenile Detention Reform Monitoring Report Intakes by Ethnicity Juvenile Hall Custody: A three-month snapshot -- from April 1, to June 30, 2005 Juvenile Hall by Ethnicity Rept Category Rept Cd Desc Asian Black Hispanic Other White Total SERIOUS CRIMES FELONY ASSAULT:ADW AGAINST PEOPLE ROBBERY HOMICIDE, MANSLAUGHTER/ATT 2 2 OTHER FELONY SEX OFFENSE RAPE ARSON 3 3 FELONY DOMESTIC VIOLENCE 5 5 BURGLARY - 1ST DEGREE Total DRUGS AND AL- UNDER INFLUENCE/DRUGS COHOL OFFENSES POSSESS/SALE OF DRUGS DRUNK IN PUBLIC/LIQUOR 6 6 DRIVING UNDER THE INFLUENCE OTHER DRUG/ALCOHOL CHARGES 2 2 Total OTHER CRIMES MISDEMEANOR ASSAULT, FIGHTING AGAINST PEOPLE MISDEMEANOR OTHER SEX OFFENSES Total PROPERTY CRIMES THEFT, AUTO THEFT, PETTY;BURGLARY TOOLS THEFT, GRAND BURGLARY - 2ND DEGREE 1 1 VANDALISM, MALICIOUS MISCHIEF POSSESS/RECEIVING STOLEN PROPERTY JOYRIDING, AUTO TAMPER 1 1 FORGERY, CREDIT CARD 1 1 OTHER PROPERTY 2 2 Total OTHER CRIMES FELONY WEAPONS FELONY SHOOTING MISDEMEANOR WEAPONS FELONY GANG ACT (186.22) THREATS OBSTRUCT/RESIST ARREST/DISTURB PEACE TRESPASS/CURFEW/LOITERING/PEEPING HIT AND RUN 1 1 OTHER TRAFFIC VIOLATIONS 2 2 OTHER MISDEMEANORS OTHER FELONIES Total RETURN FROM OTHER STATUS/ COURTESY HOLD/ OTHER ADMITS RANCH FAILURE VOP - FTO ALL OTHER ADMITS Total Grand Total

52 Juvenile Detention Reform Monitoring Report Intakes by Gender Juvenile Hall Custody: A three-month snapshot -- from April 1, to June 30, 2005 Juvenile Hall Offense by Gender Rept Cat Rept Cd Desc Female Male Total SERIOUS CRIMES AGAINST FELONY ASSAULT:ADW PEOPLE ROBBERY HOMICIDE, MANSLAUGHTER/ATT 2 2 OTHER FELONY SEX OFFENSE 7 7 RAPE 4 4 ARSON 3 3 FELONY DOMESTIC VIOLENCE BURGLARY - 1ST DEGREE Total DRUGS AND ALCOHOL UNDER INFLUENCE/DRUGS OFFENSES POSSESS/SALE OF DRUGS DRUNK IN PUBLIC/LIQUOR DRIVING UNDER THE INFLUENCE OTHER DRUG/ALCOHOL CHARGES Total OTHER CRIMES AGAINST PEO- MISDEMEANOR ASSAULT, FIGHTING PLE MISDEMEANOR OTHER SEX OFFENSES Total PROPERTY CRIMES THEFT, AUTO THEFT, PETTY;BURGLARY TOOLS THEFT, GRAND BURGLARY - 2ND DEGREE 1 1 VANDALISM, MALICIOUS MISCHIEF 9 9 POSSESS/RECEIVING STOLEN PROPERTY JOYRIDING, AUTO TAMPER 1 1 FORGERY, CREDIT CARD 1 1 OTHER PROPERTY 2 2 Total OTHER CRIMES FELONY WEAPONS FELONY SHOOTING MISDEMEANOR WEAPONS FELONY GANG ACT (186.22) 4 4 THREATS OBSTRUCT/RESIST ARREST/DISTURB PEACE TRESPASS/CURFEW/LOITERING/PEEPING HIT AND RUN 1 1 OTHER TRAFFIC VIOLATIONS 2 2 OTHER MISDEMEANORS OTHER FELONIES Total RETURN FROM OTHER STATUS/COURTESY/ HOLD/ OTHER ADMITS RANCH FAILURE VOP - FTO ALL OTHER ADMITS Total Grand Total

53 Juvenile Detention Reform Monitoring Report Juvenile Hall Average Length of Stay and Referrals Juvenile Hall Beds Utilized Per Month FY July-2002 September November January-2003 March May July-2003 September November January-2004 March May July-2004 September November January-2005 March May July-2002 August September October November December January-2003 February March April May June July-2003 August September October November December January-2004 February March April May June July-2004 August September October November December January-2005 February March April May June Juvenile Hall Referrals Average per Month FY05 Male Female Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Average Cumulative