Strategic Plan

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Mark James
6 years ago
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1 Strategic Plan People who care; the pursuit of excellence

2 Mission 2 Vision 4 Values 4 Direction - Continuous quality improvement and optimal performance of clinical care and services 5 Direction - Improved organizational performance 6 Direction - Promotion of a healthy workplace 7 Direction - Development of an academic identity 8 Direction - Strengthened relationships with partners and communities 9

3 The mission of Hôpital Montfort The meaning of keywords in our mission statement Hôpital Montfort is a Francophone institution that delivers quality care in both official languages, within an academic setting and works with its partners to improve communities health. Francophone Institution. As a key institution of the Franco-Ontarian community, Montfort has an obligation established through the Montfort court decision to maintain the French language, to transmit the French culture and promote the solidarity of the Franco-Ontarian to prevent any form of assimilation. Academic setting. A hospital with a teaching role at the college, as well as the university level, and research field. Quality care. Care is provided in accordance with recognized quality and safety standards. Both official languages. Services are offered in French and in English. However, this does not exclude recourse to other languages where possible. Partners and improving health. Working with our partners in the health system to provide a continuum of care to improve health status and quality of life for our patients and their relatives. Communities. This includes both the Francophone community in the Champlain region as well as communities defined by geographic, cultural, multicultural or specific populations. This may also include the Francophone community in Ontario. 2 Strategic Plan

4 Vision The excellence of the institution s personalized patient care and the quality of its workplace, teaching and research make Montfort the hospital of choice. Values Compassion Excellence Direction - Continuous quality improvement and optimal performance of clinical care and services Quality, safety and optimal performance of care continually improve. Respect Engagement The targeted range of care and services is achieved A continuous quality and safety improvement system yields the desired results Centres of clinical excellence are recognized Patients and their loved ones benefit from the value-driven actions of all Hôpital Montfort personnel 4 Strategic Plan

5 Direction - Improved organizational performance A culture profoundly focused on performance, quality and accountability is emerging. A decentralized management model based on performance and accountability is implemented Integrated information management systems meet the institution s needs Direction - Promotion of a healthy workplace Competent and engaged employees meet the needs and challenges efficiently. Activities to recruit, retain and recognize staff and value their talents are integrated and effective Hôpital Montfort staff have access to a variety of professional development and continuing education activities Strategies for managing diversity are integrated into the human resources management system 6 Strategic Plan

6 Direction- Development of an academic identity Hôpital Montfort possesses the attributes of an academic hospital. Services help achieve the targeted performance in teaching and research development Medical and professional staff all contribute to teaching and research Direction - Strengthened relationships with partners and communities Strategic Outcomes: Forging solid partnerships strengthens the continuum of care in the Champlain Region and in Francophone communities across Ontario. Access to services, particularly by Francophone clients, has improved significantly Hôpital Montfort initiates and fosters partnerships that improve the continuum of care Hôpital Montfort has implemented a structured system for citizen engagement that enhances the understanding of, and ability to respond to, communities needs. 8 Strategic Plan

FRENCH LANGUAGE HEALTH SERVICES STRATEGY

FRENCH LANGUAGE HEALTH SERVICES STRATEGY 2016-2019 Table of Contents I. Introduction... 4 Partners... 4 A. Champlain LHIN IHSP... 4 B. South East LHIN IHSP... 5 C. Réseau Strategic Planning... 5 II. Goal