Please find below a progress report for the 2012/13 Action Plan followed by a new Action Plan for 2013/14, building on the success of this first plan.

Size: px
Start display at page:

Download "Please find below a progress report for the 2012/13 Action Plan followed by a new Action Plan for 2013/14, building on the success of this first plan."

Transcription

1 INTEGRATED CARE PARTNERSHIP GROUP PATIENT PARTICIPATION Please find belw a prgress reprt fr the 2012/13 Actin Plan fllwed by a new Actin Plan fr 2013/14, building n the success f this first plan. The practice wuld like t take this pprtunity t thank all thse, bth patients and staff, wh made the 2012/13 plan a psitive and successful experience. ACTION PLAN FOR 2012/13 PROGRESS REPORT The 3 pririty areas that were identified and agreed n as a result f the fcus grups and surveys were: number - patients did nt like the nn-gegraphical number fr a number f reasns and althugh, unlike sme 08 numbers it wasn t charged at a premium rate there were issues with charging as a result f the number being excluded frm call-packages. The practice agreed t wrk with the t d 2 things:- i. T lk at returning t a gegraphic number fr patient cntact with the practice ii. T lk fr the mst apprpriate functinality fr simple, effective cmmunicatin with the practice In Octber 2012 the 0844 number was changed back t a gegraphic number. This new number maintains the functinality that was previusly nly available via the 0844 but remves the issues f charging as it is nt excluded frm call packages. An verall strategy fr cmmunicatin with the practice is underway. This includes jining all 4 sites via ne system as well as lking t explit new technlgy such as n-line bking and cmmunicatin with the practice. It is hped this strategy will be finalised and implemented during the 2013/14 financial year. 2. Access t appintments the aim being t simplify the system and make sure all staff were giving a cnsistent message The practice agreed t wrk with the t d 4 things:- i. T develp a new receptinist bible in rder t make sure all staff fllw the same prcedures

2 ii. iii. iv. T re-write the existing patient charter, setting ut what patients can expect frm the practice, but als what the practice shuld be able t expect frm patients T set up a mystery shpper initiative t mnitr service imprvement Wrking with the Medical Prtectin Sciety (MPS) and the t pilt new ways f wrking that might simplify and imprve the present system The practice nw has a new receptinist bible and all frnt desk staff have been trained accrding t the prcedures as laid dwn. The bible nw als frms part f the inductin f new staff. The patient charter has been re-written and the new versin has been published n the practice s website and is available in each f the receptin areas. The mystery shpper initiative has nt been implemented as yet but we still plan t d this and will carry it frward fr the 2013/14 actin plan. We have started t lk at pssible ways t simplify the present system but this wrk is still in its infancy and will be carried frward as part f the 2013/14 actin plan. 3. Cmmunicatin this very brad tpic was hned dwn t a small but crucial number f areas where the felt that a better knwledge f hw the practice wrked wuld be mst beneficial. The practice agreed t wrk with the t d 3 things:- 1. T prvide infrmatin t patients t try t imprve knwledge f practice & ther services 2. T agree a cmmunicatin strategy 3. T prvide regular feedback t the in the frm f a quarterly reprt, the exact cntent t be finalized The practice had already develped a number f patient leaflets, having decided that they were a much better way f cmmunicating than a bklet which was nearly always ut f date, s we set abut increasing the number and diversity f the leaflets. The nw has arund 20 separate leaflets with all srts f useful infrmatin abut the practice, ur services and simple medical cnditins. We have als implemented a quarterly reprt which prvides useful infrmatin n finances, medical staffing, access and referrals. This has been published fr 2 quarters t date with the January March quarter due t be published at the end f April. The cmmunicatin strategy is still at the cncept stage and will be carried frward int the 2013/14 actin plan. ACTION PLAN FOR 2013/14

3 The Patient Participatin Grup () and a number f Partners & staff f the have met n several ccasins ver the curse f the last year t discuss and agree areas f change r imprvement in practice services that they wuld like t cncentrate n achieving in 2013 /14. A small grup has been identified t take each area frward, with representatin frm the & the practice. COMMUNICATION This was an area that we started t wrk n in the 2012/13 Actin Plan and the aim is t cntinue t develp the ideas that were previusly agreed n. The main areas identified were: The referral prcess t ensure the chice prcess is understd and adhered t Cmmissining & cnflicts f interest Financial cnstraints and their ptential effect n services Out f Hurs services ThamesDc, A&E & the intrductin f the 111 service The plan is: 2. T prvide infrmatin t patients t try t imprve knwledge f practice & ther services 1. T put tgether a clear referral prcess that has chice at its centre 2. T agree a cmmunicatin strategy 3. T cntinue t develp the quarterly reprt, t include external infrmatin as well Grup t Include: Sue Ebanks Andrew Rsce Vicky Jnes Peter Riley ACCESS TO THE PRACTICE This initiative builds n the wrk started in last year s Actin Plan n Appintments. This year the fcus will shift slightly, while still wrking n making the prcess as simple as pssible, the aim is als t lk at the intrductin f new technlgies such as n-line bking and crrespndence.

4 The plan is: 1. T set up a mystery shpper initiative t mnitr service imprvement 2. Wrking with the Medical Prtectin Sciety (MPS) and the t pilt new ways f wrking that might simplify and imprve the present system 3. Lk at the intrductin f new technlgies t imprve patient access t services Grup t Include: Sue Ebanks Dr Kate Dale Elise O Meara COMMISSIONING As f 1 st April 2013 Clinical Cmmissining Grups becme respnsible fr the cmmissining f a significant prprtin f hspital & cmmunity service. The is part f Surrey Dwns CCG and will have an active rle in this prcess. It was agreed by bth the Practice & the that a wider understanding f this prcess was critical t its success, particularly in light f the Gvernments pledge t put the patients vice at the heart f the decisin making prcess. The plan is: 1. T prvide regular feedback t the n the wrk f the Surrey Dwns CCG 2. T engage a member f the with the CCG s patient grup which has been set up and is lking fr representatin frm each f its member practices 3. T mnitr any ptential cnflicts f interest and make sure the chice prcess is adhered t Grup t Include: Andrew Rsce Dr Russell Hills

5

Working Location: Science Council office in Farringdon, London. With some London and UKtravel

Working Location: Science Council office in Farringdon, London. With some London and UKtravel Jb Title: Registratin and Licensing Manager Reprts t: Chief Executive Wrking Hurs: 5 days a week (1.0 FTE); Wrking Lcatin: Science Cuncil ffice in Farringdn, Lndn. With sme Lndn and UKtravel expected.

More information

UCLan Careers: Our Statement of Service to UCLan Students and Graduates

UCLan Careers: Our Statement of Service to UCLan Students and Graduates UCLan Careers: Our Statement f Service t UCLan Students and Graduates Intrductin Our Statement f Service sets ut what yu are entitled t expect frm UCLan careers and what standard f prvisin yu shuld receive.

More information

OVERTON PARK SURGERY JOB DESCRIPTION

OVERTON PARK SURGERY JOB DESCRIPTION OVERTON PARK SURGERY JOB DESCRIPTION JOB TITLE: REPORTS TO: ACCOUNTABLE TO: MANAGES: LOCATION: Medical Receptinist Receptin Manager Practice Manager/Partners Nt Applicable Practice Premises MAIN RESPONSIBILITIES

More information

Learning Together From Safeguarding Adult Reviews

Learning Together From Safeguarding Adult Reviews Learning Tgether Frm Safeguarding Adult Reviews Key findings and learning utcmes frm the recent Safeguarding Adult Review cncerning Adult A Adult A: The East Sussex Safeguarding Adults Bard (SAB) recently

More information

Each Home Instead Senior Care franchise office is independently owned and operated Home Instead, Inc.

Each Home Instead Senior Care franchise office is independently owned and operated Home Instead, Inc. Each Hme Instead Senir Care franchise ffice is independently wned and perated. 2010 Hme Instead, Inc. The nrmal aging prcess, which may invlve sensry lss, decline in memry, and slwer prcessing f infrmatin

More information

General clerical duties for the preparation and coordination of patient admission and discharge:

General clerical duties for the preparation and coordination of patient admission and discharge: Bethesda Hspital Incrprated POSITION DESCRIPTION Date OCTOBER 2016 Psitin Title Divisin Reprts t SECTION 1 Psitin Summary ADMISSIONS CLERK PATIENT SERVICES The Admissins Clerk is respnsible fr: Team Leader-

More information

Cambridgeshire Escalation Policy - Resolution of Professional Disagreements in Safeguarding Work

Cambridgeshire Escalation Policy - Resolution of Professional Disagreements in Safeguarding Work Cambridgeshire Escalatin Plicy - Reslutin f Prfessinal Disagreements in Safeguarding Wrk This plicy was revised in Octber 2013 in respnse t the findings frm LSCB case reviews in Cambridgeshire and Wrking

More information

SEQOHS Accreditation Assessor Job Description

SEQOHS Accreditation Assessor Job Description SEQOHS Accreditatin Assessr Jb Descriptin Abut this Dcument This dcument supprts the SEQOHS Office prcess fr the recruitment f assessrs fr the SEQOHS accreditatin scheme. Assessrs must be frm an ccupatinal

More information

September 26, Dear Chairman Tiberi:

September 26, Dear Chairman Tiberi: September 26, 2017 United States Huse f Representatives Cmmittee n Ways & Means 1102 Lngwrth Huse Office Building Washingtn D.C. 20515 WMPrviderFeedback@mail.huse.gv Dear Chairman Tiberi: Thank yu fr the

More information

Job Description. TulipCare Job Description. Page 1. Senior Residential Support Worker

Job Description. TulipCare Job Description. Page 1. Senior Residential Support Worker Jb Descriptin Page 1 TulipCare Jb Descriptin Jb Title: Place f wrk: Hurs: Respnsible t: Salary: Benefits: Senir Residential Supprt Wrker lfrd 40 hurs per week average n a shift basis t include sleeping-in

More information

Denver Public Schools. Financial Services. Financial Services Manual. Grants

Denver Public Schools. Financial Services. Financial Services Manual. Grants Denver Public Schls Financial Services Financial Services Manual Grants Table f Cntents Grants... 3 Prcedures GRC Website... 3 Step by Step Guide... 4 Federal Grants... 7 Title I... 7 Title II... 8 Time

More information

2018 HBS New Venture Competition Student Social Enterprise Track

2018 HBS New Venture Competition Student Social Enterprise Track 2018 HBS New Venture Cmpetitin Student Scial Enterprise Track Details fr Participating Teams KEY DATES See details fr each n fllwing pages Date January 31, 2018 12:00 nn February 21, 2018 12:00 nn March

More information

MANUAL SURGE CAPACITY PROTOCOL

MANUAL SURGE CAPACITY PROTOCOL MANUAL St. Mary's Hspital Camrse, Alberta PURPOSE Initiated by: Number: ER-7290 Apprved by: Date First Issued: May 24, 2016 Date f Last Revisin: Nv 5, 2008 Categry: Emergency Ref Plicy #: Tpic: SURGE CAPACITY

More information

Response to Recommendations in Report: Salt Spring Island Health Services Review

Response to Recommendations in Report: Salt Spring Island Health Services Review Respnse t Recmmendatins in Reprt: Salt Spring Island Health Services Review The Salt Spring Island Health Services Review was cmmissined by Island Health (Vancuver Island Health Authrity) in Nvember 2009.

More information

PAPER FOR NHS LUTON COMMUNITY SERVICES BOARD MEETING HELD ON 21 ST APRIL 2010

PAPER FOR NHS LUTON COMMUNITY SERVICES BOARD MEETING HELD ON 21 ST APRIL 2010 PAPER FOR NHS LUTON COMMUNITY SERVICES BOARD MEETING HELD ON 21 ST APRIL 2010 TITLE AUTHOR(S) PRESENTED BY DIRECTOR S SIGNATURE PURPOSE/ SUMMARY DECISION REQUIRED Standards fr Better Health & CQC Registratin

More information

Kansas Paralegal Association's Code of Ethics and Professional Responsibility

Kansas Paralegal Association's Code of Ethics and Professional Responsibility Kansas Paralegal Assciatin's Cde f Ethics and Prfessinal Respnsibility PREAMBLE: Kansas Paralegal Assciatin ("KPA") is a prfessinal rganizatin frmed t: (1) prmte and maintain high standards in the Paralegal

More information

CAMPBELL COUNTY GILLETTE, WYOMING

CAMPBELL COUNTY GILLETTE, WYOMING CAMPBELL COUNTY GILLETTE, WYOMING Cmmunicatins Technician I Cmmunicatins Technician II Cmmunicatins Technician III Class specificatins are intended t present a descriptive list f the range f duties perfrmed

More information

Inpatient Rehab/LTLD Discharge Planning Practices Pre- and Post-Implementation Survey Results of TC LHIN Hospitals

Inpatient Rehab/LTLD Discharge Planning Practices Pre- and Post-Implementation Survey Results of TC LHIN Hospitals Inpatient Rehab/ Discharge Planning Practices Pre- and Results f TC LHIN Hspitals 1.0 BACKGROUND The Patient Access and Flw Cmmittee f the GTA Rehab Netwrk develped a new resurce, Discharge Planning Guidelines

More information

Access to Mental Health Care Assessment and Treatment - General. Document author Assured by Review cycle. Quality and Safety Committee

Access to Mental Health Care Assessment and Treatment - General. Document author Assured by Review cycle. Quality and Safety Committee Bard library reference Dcument authr Assured by Review cycle P114 Acting Directr f Operatins Quality and Safety Cmmittee 3 years This dcument is versin cntrlled. The master cpy is n Ourspace. Once printed,

More information

Guidelines for Analysis of Credentials to be Included on COOL

Guidelines for Analysis of Credentials to be Included on COOL Guidelines fr Analysis f Credentials t be Included n COOL Relatedness Determinatin Guidelines Relatedness Determinatin (RD) refers t the identificatin f certificatins relevant t a Navy rating/designatr/ccupatin.

More information

Terminating the Provider- Patient Relationship. Provided by Coverys Risk Management

Terminating the Provider- Patient Relationship. Provided by Coverys Risk Management Terminating the Prvider- Patient Relatinship Prvided by Cverys Risk Management Terminating the Prvider-Patient Relatinship What s the Risk? An allegatin f abandnment may be brught against a prvider if

More information

Frequently asked questions about health identifiers August 2015

Frequently asked questions about health identifiers August 2015 Frequently asked questins abut health identifiers August 2015 1 P a g e Questins abut individual health identifiers What is an individual health identifier r IHI? An individual health identifier r IHI

More information

LSU HEALTH SHREVEPORT NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION

LSU HEALTH SHREVEPORT NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION LSU HEALTH SHREVEPORT NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

More information

The project may wish to consider a number of options to support and improve the quality of advice in Bournemouth, Dorset and Poole.

The project may wish to consider a number of options to support and improve the quality of advice in Bournemouth, Dorset and Poole. QUALITY MARK REVIEW Intrductin This review cnsiders a number f quality marks r qualificatins available t the advice sectr and summarises the key infrmatin fr each. The Cnnecting Advice in Drset prject

More information

Smart Energy GB in Communities Fund Small grants. Grant Guidelines May 2016

Smart Energy GB in Communities Fund Small grants. Grant Guidelines May 2016 Smart Energy GB in Cmmunities Fund Small grants Grant Guidelines May 2016 0 What can I d nw? Befre yu apply fr funding make sure yu have lked at the free resurces available. Yu can start using these immediately.

More information

Senior Allied Health Practitioner

Senior Allied Health Practitioner Date: September 2013 Jb Title : Senir Allied Health Practitiner Service : Medicine and Health f Older Peple and Surgical and Ambulatry Care Lcatin : Waitemata District Health Bard Reprting T : Allied Health

More information

Who is authorized to give consent (substitute decision makers) Health Care Consent Act

Who is authorized to give consent (substitute decision makers) Health Care Consent Act Mdule 7 Cnsent In this mdule yu will learn abut Health Care Cnsent Act including Elements f cnsent Definitins including Capable Prpser Treatment Curse and plan f treatment Activities nt cnsidered t be

More information

Appendix B: Welcome Baby: Summary of Job Responsibilities for Key Personnel

Appendix B: Welcome Baby: Summary of Job Responsibilities for Key Personnel Appendix B: Welcme Baby: Summary f Jb Respnsibilities fr Key Persnnel Prgram Management Staff Prject Directr (suggested qualificatins include: B.A. r Masters level in Public Health, Public Administratin

More information

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Agenda Item 10.4 CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Reprt f: Paper prepared by: Chief Nurse - Cheryl Lenney Cnsultant Nurse Infectin Preventin and Cntrl - Julie Cawthrne, Infectin

More information

Alberta's Bill 30 Overhauls Workers Rights under Occupational Health and Safety and Workers Compensation Legislation

Alberta's Bill 30 Overhauls Workers Rights under Occupational Health and Safety and Workers Compensation Legislation Alberta's Bill 30 Overhauls Wrkers Rights under Occupatinal Health and Safety and Wrkers Cmpensatin Legislatin By Craig Alcck, Paul Beke and Deirdre Fleming, Student-at-Law Intrductin On December 15, 2017,

More information

Award and Description. Inspire Award. Think Award. Removing engineering obstacles through creative thinking. 1 P a g e. Updated

Award and Description. Inspire Award. Think Award. Removing engineering obstacles through creative thinking. 1 P a g e. Updated 2017-2018 Award Descriptins Updated 11.27.2017 Award and Descriptin Inspire Award Criteria Required criteria fr the Inspire Award: This judged award is given t the Team that embdied the challenge f the

More information

Engaging in End of Life Conversations with Patients and Families: A Four Part Series

Engaging in End of Life Conversations with Patients and Families: A Four Part Series Engaging in End f Life Cnversatins with Patients and Families: A Fur Part Series Part One: General Explratin f End f Life Optins We receive training and build skills thrughut ur careers that allw us t

More information

JOB DESCRIPTION. (Whilst on duty, the post holder will report to the Shift Manager)

JOB DESCRIPTION. (Whilst on duty, the post holder will report to the Shift Manager) JOB DESCRIPTION JOB TITLE: RESPONSIBLE TO: LOCATION(S): JOB PROFILE: GP Out f Hurs Driver Team Manager (Whilst n duty, the pst hlder will reprt t the Shift Manager) Based at BrisDc Operatinal bases thrughut

More information

BBSRC, EPSRC and MRC CASE PhD Studentships A Summary

BBSRC, EPSRC and MRC CASE PhD Studentships A Summary BBSRC, EPSRC and MRC CASE PhD Studentships A Summary Purpse This dcument prvides an verview f BBSRC, EPSRC and MRC CASE PhD Studentship strategy and prvisin. Visin and Strategy The CASE scheme frms an

More information

AGENCY NAME - Crisis Stabilization Services

AGENCY NAME - Crisis Stabilization Services AGENCY NAME - Crisis Stabilizatin Services Prgram Statement Crisis stabilizatin services are prvided t children and adlescents ages 6-17 that have symptms and current presentatin that requires skilled

More information

COMMUNITY PHARMACY WARFARIN SERVICE Community Pharmacy Anti-coagulation Management (CPAM) Service

COMMUNITY PHARMACY WARFARIN SERVICE Community Pharmacy Anti-coagulation Management (CPAM) Service COMMUNITY PHARMACY WARFARIN SERVICE Cmmunity Pharmacy Anti-cagulatin Management (CPAM) Service Intrductin INFORMATION FOR GENERAL PRACTICE In cuntries such as the UK, Australia, Canada and USA anticagulant

More information

International Officer (Mobility and Exchange)

International Officer (Mobility and Exchange) Internatinal Officer (Mbility and Exchange) Internatinal Office Salary Grade 6-25,759, t 29,837 per annum Open Ended Cntract Ref: CSE00855 At Leicester we re ging places. Ranked in the tp 20 universities

More information

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario

Quality Improvement Plan (QIP) Narrative for Health Care Organizations in Ontario Quality Imprvement Plan (QIP) Narrative fr Health Care Organizatins in Ontari 2/7/2016 This dcument is intended t prvide health care rganizatins in Ontari with guidance as t hw they can develp a Quality

More information

JOB DESCRIPTION. Eastbourne

JOB DESCRIPTION. Eastbourne ` JOB DESCRIPTION Jb Title Reprts t Purpse f Jb Health Dmestic Abuse Senir Practitiner/ IDVA Primary Care Health Hub Team Leader T prvide training t general practices, pint f cntact and n-ging supprt fr

More information

WHAT IS CAL MEDICONNECT? Cal MediConnect is a health plan that combines all of the benefits you now get from Medicare and Medi-Cal into a single plan.

WHAT IS CAL MEDICONNECT? Cal MediConnect is a health plan that combines all of the benefits you now get from Medicare and Medi-Cal into a single plan. Last updated: 3/8/2016 5:25 PM DO YOU HAVE BOTH MEDICARE AND MEDI-CAL? Intrductin If s, yu may be eligible t jin a Cal MediCnnect health plan. WHAT IS CAL MEDICONNECT? Cal MediCnnect is a health plan that

More information

OLTL Transition Plan CMS HCBS Regulations. Introduction

OLTL Transition Plan CMS HCBS Regulations. Introduction OLTL Transitin Plan CMS HCBS Regulatins Intrductin New Centers fr Medicare and Medicaid Services (CMS) rules utlined at 42 CFR 441.301(c)(4) require public cmment n any new 1915(c) waivers, waiver renewals

More information

Medical Assistance in Dying: Update Stakeholder Presentation

Medical Assistance in Dying: Update Stakeholder Presentation Medical Assistance in Dying: Update Stakehlder Presentatin Ministry f Health and Lng-Term Care and Ministry f the Attrney General Week f August 1, 2016 Implementatin Questins: What We Heard Frm Yu 1. Reprting:

More information

Side by Side St Columba s Hospice Participation Strategy Working Together to Deliver Excellence

Side by Side St Columba s Hospice Participation Strategy Working Together to Deliver Excellence Side by Side St Clumba s Hspice Participatin Strategy Wrking Tgether t Deliver Excellence Date: February 2015 Review Date: March 2016 Authrs: Vicky Hill and Dt Partingtn 1 Standards and Plicy The fllwing

More information

Training & Conferences Manager Job Description and Person Specification

Training & Conferences Manager Job Description and Person Specification Training & Cnferences Manager Jb Descriptin and Persn Specificatin Backgrund The Bat Cnservatin Trust (BCT) is prud t be the leading nn-gvernmental rganisatin devted slely t the cnservatin f bats and their

More information

PCMH Development and NCQA Recognition Overview

PCMH Development and NCQA Recognition Overview PCMH Develpment and NCQA Recgnitin Overview May 2015 Overview f PCMH PCMH Features Outcmes f Medical Hme Benefits f PCMH Medical Hmes in SC NCQA Recgnitin Requirements Applicatin Prcess Overview Building

More information

MONASH Special Developmental School

MONASH Special Developmental School MONASH Special Develpmental Schl CRITICAL INCIDENT POLICY 1. RESPONDING TO A TRAUMATIC OR CRITICAL INCIDENT IN WHICH THE SCHOOL IS INVOLVED The schl may becme directly r indirectly invlved in a tragic

More information

Roles & Responsibilities Local Rural Addressing Committee Navajo Nation Rural Addressing Roll-out

Roles & Responsibilities Local Rural Addressing Committee Navajo Nation Rural Addressing Roll-out Intrductin The Navaj Natin has initiated a rural addressing initiative in supprt f mving t an enhanced 9-1-1 system Navaj Natin-wide. The initial phase f the rural addressing initiative is expected t take

More information

Regional Sports and Recreation Grants Programme Application Guidelines

Regional Sports and Recreation Grants Programme Application Guidelines Reginal Sprts and Recreatin Grants Prgramme Applicatin Guidelines Aucklanders: mre active, mre ften Auckland ffers sprt and recreatin pprtunities withut equal in the suthern hemisphere which inspire and

More information

Alert Utilization Summary

Alert Utilization Summary A cllabrative lean based apprach t imprve thrughput and reduce/eliminate ambulance diversins Unin Hspital f Cecil Cunty Prgram/Prject Descriptin, including Gals: What was the prblem t be slved? Hw was

More information

ARMTEC POSITION DESCRIPTION

ARMTEC POSITION DESCRIPTION ARMTEC POSITION DESCRIPTION POSITION: Health and Safety Manager LOCATION: Guelph, Ontari DATE: September 2012 NATURE AND SCOPE The Health & Safety Manager develps and prmtes a well-planned health and safety

More information

SIVB Learning Session 1. Patient and Family Perspectives and their connection to Increasing the Vaginal Birth Rate

SIVB Learning Session 1. Patient and Family Perspectives and their connection to Increasing the Vaginal Birth Rate SIVB Learning Sessin 1 Patient and Family Perspectives and their cnnectin t Increasing the Vaginal Birth Rate The Assignment: Patients cme t ur units t deliver their babies with a range f needs, expectatins,

More information

JOB DESCRIPTION. Training Programme Director. Health Education Wessex. Head of School. Secondment. Consultant Contract

JOB DESCRIPTION. Training Programme Director. Health Education Wessex. Head of School. Secondment. Consultant Contract JOB DESCRIPTION Jb Title: Department: Accuntable t: Emplyed by: Salary: Lcatin: Prgrammed activity: Tenure: Training Prgramme Directr Health Educatin Wessex Head f Schl Secndment Cnsultant Cntract Health

More information

Salford Children s Community Partnership

Salford Children s Community Partnership Healthy Lndn Partnership Imprving children and yung peple s ut-f-hspital care Salfrd Children s Cmmunity Partnership Started: Phase I (prf f cncept): April 2011 June 2014; Phase II (prf f scale): July

More information

Financial Support. Terms and Conditions and Guide for Further Education Students at Brooksby Melton College 2017/18

Financial Support. Terms and Conditions and Guide for Further Education Students at Brooksby Melton College 2017/18 Financial Supprt Terms and Cnditins and Guide fr Further Educatin Students at Brksby Meltn Cllege 2017/18 Student Services Brksby Meltn Cllege Asfrdby Rad Meltn Mwbray Leicestershire LE13 0HJ Jan Barstn

More information

Example Generic Work Schedule 1 (General Practice ST3)

Example Generic Work Schedule 1 (General Practice ST3) Junir dctrs The new 2016 cntract Example Generic Wrk Schedule 1 (General Practice ST3) All figures based n the 2017/18 pay circular Trainee Name: Dr Mtrs Training Prgramme: General Practice Specialty placement:

More information

Standards for the Dental Team

Standards for the Dental Team Standards fr the Dental Team Abut this dcument This dcument sets ut the standards f cnduct, perfrmance and ethics that gvern yu as a dental prfessinal. It specifies the principles, standards and guidance

More information

General Surgery (ST3)

General Surgery (ST3) General Surgery (ST3) Entry Criteria Qualificatins Eligibility Essential Criteria When Evaluated 1 MBBS r equivalent medical qualificatin Successful cmpletin f MRCS r equivalent at time f applicatin Eligible

More information

2013 Person Specification

2013 Person Specification 2013 Persn Specificatin Applicatin t enter Specialty Training at ST3: General Surgery Entry Criteria Essential Criteria When Evaluated 1 Qualificatins MBBS r equivalent medical qualificatin Successful

More information

Improving Inpatient Discharge Cycle Time and Patient Satisfaction

Improving Inpatient Discharge Cycle Time and Patient Satisfaction Imprving Inpatient Discharge Cycle Time and Patient Satisfactin An SBTI White Paper Clumbus Reginal Hspital (CRH) is a 325-bed hspital prviding care t a 10-cunty service area surrunding Clumbus, Indiana.

More information

Our Epic Project Frequently Asked Questions

Our Epic Project Frequently Asked Questions Our Epic Prject Frequently Asked Questins What is EPIC? EPIC is a state-f-the art integrated infrmatin system that cmbines all available patient infrmatin in a single database t imprve all caregivers ability

More information

Financial Officer 18 Applicant Inventory

Financial Officer 18 Applicant Inventory Financial Officer 18 Applicant Inventry Frequently Asked Questins Why has an applicant inventry been created t fill Financial Officer 18 vacancies? The creatin f applicant inventries allws fr a mre cnsistent

More information

We ve transformed Clare Nolan Program Manager, Toronto

We ve transformed Clare Nolan Program Manager, Toronto We ve transfrmed Clare Nlan Prgram Manager, Trnt Wh are we? Agency f the Gvernment f Ontari Vlunteers acrss Ontari decide where ur funds g Largest grantmaker in Canada with ver 30 years f experience Investr

More information

TRUST POLICY FOR WAITING LIST AND PATIENT ACCESS MANAGEMENT. Version: 6 Status: Final Author: Nick Seed. Version Date Author Reason

TRUST POLICY FOR WAITING LIST AND PATIENT ACCESS MANAGEMENT. Version: 6 Status: Final Author: Nick Seed. Version Date Author Reason TRUST POLICY FOR WAITING LIST AND PATIENT ACCESS MANAGEMENT Reference Number: COR/2013/002 Versin / Amendment Histry Versin: 6 Status: Final Authr: Nick Seed Versin Date Authr Reasn Title: Head f Transfrmatinal

More information

MIPS Improvement Activities Performance Category

MIPS Improvement Activities Performance Category MIPS Imprvement Activities Perfrmance Categry The Imprvement Activities cmpnent is ne f the fur Merit-Based Incentive Payment System (MIPS) perfrmance categries under which participating MIPS eligible

More information

Behaviour Change Practitioner Smokefree Service Position Description

Behaviour Change Practitioner Smokefree Service Position Description Behaviur Change Practitiner Smkefree Service Psitin Descriptin Date: June 2015 Jb Title : Behaviur Change Practitiner Department : Smkefree Lcatin : Nrth Shre and Waitakere Hspitals (and assciated sites)

More information

Closing Date for Applications - no applications accepted after midnight (UK Time) on closing date First review of applications begins

Closing Date for Applications - no applications accepted after midnight (UK Time) on closing date First review of applications begins Guidance ntes Research and Develpment Department 1. CIMA S RESEARCH APPLICATION PROCESS CIMA s charter t advance the science f management accunting frms the cre f ur academic research strategy and guides

More information

CALL FOR ABSTRACTS. Overview of Summit Themes. Skills-Based Workshops

CALL FOR ABSTRACTS. Overview of Summit Themes. Skills-Based Workshops CALL FOR ABSTRACTS Submissin will pen January 26, 2018 Submissin deadline is March 6, 2018 Presenters will be ntified April 6, 2018 Overview f Summit Themes Nexus Summit 2018 brings tgether a grwing cmmunity

More information

FAMILY/MATERNAL & CHILD HEALTH ROTATION OBJECTIVES FORM

FAMILY/MATERNAL & CHILD HEALTH ROTATION OBJECTIVES FORM FAMILY/MATERNAL & CHILD HEALTH ROTATION OBJECTIVES FORM Purpse f Rtatin: The family is an imprtant influence n health nt nly because it is an integral part f many peple s lives, but als because it is central

More information

Government of Ontario IT Standard (GO-ITS) GO-ITS Number 56.5 OPS Grants Management Reference Model

Government of Ontario IT Standard (GO-ITS) GO-ITS Number 56.5 OPS Grants Management Reference Model Gvernment f Ontari IT Standard (GO-ITS) GO-ITS Number 56.5 OPS Grants Management Reference Mdel Versin #: 2.4 Status: Apprved Prepared fr the Infrmatin Technlgy Standards Cuncil (ITSC) under the delegated

More information

NOTE: The first appearance of terms in bold in the body of this document (except titles) are defined terms please refer to the Definitions section.

NOTE: The first appearance of terms in bold in the body of this document (except titles) are defined terms please refer to the Definitions section. TITLE ACCESS TO A DESIGNATED LIVING OPTION IN CONTINUING CARE SCOPE Prvincial DOCUMENT # HCS-117 APPROVAL LEVEL Alberta Health Services Executive Leadership Team SPONSOR Vice President Prvince-Wide Clinical

More information

Version: 1.0. Day Surgery Operational Policy. Name of Policy: Effective From: 27/01/2010

Version: 1.0. Day Surgery Operational Policy. Name of Policy: Effective From: 27/01/2010 Plicy N: OP61 Versin: 1.0 Name f Plicy: Day Surgery Operatinal Plicy Effective Frm: 27/01/2010 Date Ratified 22/01/2010 Ratified Patient, Quality, Risk and Safety Cmmittee Review Date 22/01/2011 Spnsr

More information

Core Care Standards and Care Programme Approach Policy and Procedure

Core Care Standards and Care Programme Approach Policy and Procedure Cre Care Standards and Care Prgramme Apprach Plicy and Prcedure See als: Assessment and Management f Safety Needs Plicy Assessing Carers needs in mental health services in Derbyshire Minimum standards

More information

Vision: Purpose: To enhance the health and wellbeing of individuals and communities

Vision: Purpose: To enhance the health and wellbeing of individuals and communities Psitin Descriptin Visin: Purpse: T enhance the health and wellbeing f individuals and cmmunities Whakareia te haura, te ranga Our practice and decisins are based n the principles f being: Persn-centred

More information

IHSS In Home Support Services

IHSS In Home Support Services IHSS In Hme Supprt Services What is IHSS? The IHSS prgram is a statewide mandated prgram administered by each cunty under the directin f the Califrnia Department f Scial Services. It prvides thse with

More information

STRATEGIC PLAN. Protecting the public, promoting good medical practice

STRATEGIC PLAN. Protecting the public, promoting good medical practice STRATEGIC PLAN 1 July 2018 t 30 June 2019 TE KAUNIHERA RATA O AOTEAROA MEDICAL COUNCIL OF NEW ZEALAND Prtecting the public, prmting gd medical practice Te tiaki i te iwi whānui me te whakatairanga pai

More information

Job & Person Specification

Job & Person Specification Title f Psitin Team Leader: Schls Educatin and Supprt Classificatin ASO6 Occupant: Jb Specificatin Key Purpse f the rle: The Team Leader: Schls Educatin and Supprt cntributes t the prmtin and

More information

Conference Grants Program

Conference Grants Program Cnference Grants Prgram Spencer Fundatin Web: https://www.spencer.rg/ Email: cnferences@spencer.rg Twitter: @Spencer_Fdn Spencer Fundatin The Fundatin is cmmitted t supprting highquality investigatin f

More information

Administration of First Aid Policy

Administration of First Aid Policy Administratin f First Aid Plicy First aid can save, and lives prevent minr injuries r illnesses frm becming majr. The ability t prvide prmpt basic first aid is particularly imprtant in the cntact f an

More information

STORY. Also the historic data being generated can be utilized for FUTURE DIAGNOSIS as well. TOUCH IOT WITH SAP LEONARDO PROTOTYPE CHALLENGE

STORY. Also the historic data being generated can be utilized for FUTURE DIAGNOSIS as well. TOUCH IOT WITH SAP LEONARDO PROTOTYPE CHALLENGE TOUCH IOT WITH SAP LEONARDO PROTOTYPE CHALLENGE Stry Persna POV UX Jurney Mckups STORY INDUSTRY HEALTHCARE Health is ne f the primary necessity f humans. In rder t prvide gd health services there are prfessinals

More information

NOTE: The first appearance of terms in bold in the body of this document (except titles) are defined terms please refer to the Definitions section.

NOTE: The first appearance of terms in bold in the body of this document (except titles) are defined terms please refer to the Definitions section. TITLE RESTRAINT AS A LAST RESORT SCOPE Prvincial APPROVAL AUTHORITY Clinical Operatins Executive Cmmittee SPONSOR Senir Operating Officer, Glenrse Rehabilitatin Hspital PARENT DOCUMENT TITLE, TYPE AND

More information

JOB DESCRIPTION. Director of Corporate Affairs and Governance. Corporate Affairs and Governance (1.0 WTE)

JOB DESCRIPTION. Director of Corporate Affairs and Governance. Corporate Affairs and Governance (1.0 WTE) JOB DESCRIPTION APPENDIX 2(15) Jb Title: Deputy Directr f Crprate Affairs and Gvernance Grade: 8C Hurs: 37.5 Directrate: Crprate Affairs and Gvernance Lcatin: Reprts t: Accuntable t: Respnsible fr: ORGANISATION

More information

Meeting Minutes: Radioactive Materials Unit March 6, 2018

Meeting Minutes: Radioactive Materials Unit March 6, 2018 Meeting Minutes: Radiactive Materials Unit March 6, 2018 Minutes prepared by: Tyler Kruse Lcatin: OLF B-145 Attendance MDH Staff: Sherrie Flaherty, Supervisr, Radiactive Materials Unit Lynn Frtier, Radiatin

More information

Appendix A Critical Incident Recovery Plan (CIRP)

Appendix A Critical Incident Recovery Plan (CIRP) Appendix A Critical Incident Recvery Plan (CIRP) Respnsibilities and Prcedures 1. PLAN STATEMENT This Plan is an integral part f the Emergency Management prcesses f the schl. 2. IMPLEMENTATION 2.1 The

More information

Behaviour Change Practitioner Smokefree Service Position Description

Behaviour Change Practitioner Smokefree Service Position Description Behaviur Change Practitiner Smkefree Service Psitin Descriptin Date: Oct 2016 Jb Title : Behaviur Change Practitiner Department : Smkefree Lcatin : Nrth Shre and Waitakere Hspitals (and assciated sites)

More information

Use of Fixed Term Contracts within. This document is intended to support managers and staff understand the use of fixed term contracts

Use of Fixed Term Contracts within. This document is intended to support managers and staff understand the use of fixed term contracts Name Use f Fixed Term Cntracts Summary This dcument is intended t supprt managers and staff understand the use f fixed term cntracts Target audience All staff Versin number 1 PIN plicy Use f Fixed Term

More information

Original Date: January 27, 2010 Reviewed/Last Modified Date: September 15, 2015

Original Date: January 27, 2010 Reviewed/Last Modified Date: September 15, 2015 Hme and Cmmunity Care - Feedback Reprting Prcess: Cmplaints, Cmpliments and Inquiries Manual: Administratin Sectin: Risk and Safety Management Subsectin: Original Date: January 27, 2010 Reviewed/Last Mdified

More information

Culture of Safety Next Steps Tools-Support

Culture of Safety Next Steps Tools-Support Culture f Safety Next Steps Tls-Supprt A partnership f the Healthcare Assciatin f New Yrk State and the Greater New Yrk Hspital Assciatin Webinar Objectives Overview f NYS Results Jerry Salkwe Brief Data

More information

DoD Plain Writing Act Compliance Report April 13, 2018

DoD Plain Writing Act Compliance Report April 13, 2018 DD Plain Writing Act Cmpliance Reprt April 13, 2018 This reprt utlines the prgress twards implementing the Plain Writing Act f 2010 within the DD. Please check back fr updates. I. Senir Agency Official

More information

APA Title Program. Information Booklet

APA Title Program. Information Booklet APA Title Prgram Infrmatin Bklet This wrk is cpyright. Apart frm any use as permitted under the Cpyright Act 1968, n part may be reprduced by any prcess withut permissin frm the Australian Physitherapy

More information

Application. Community Health Excellence (CHE) Grant Program

Application. Community Health Excellence (CHE) Grant Program Cmmunity Health Excellence (CHE) Grant Prgram 2017 2018 Applicatin A cmpleted applicatin must be submitted by July 30, 2017, and must include: A cmpleted Applicatin Cver Sheet and Narrative A cmpleted

More information

Medical Assistant Program Western Technical College. Supplemental Information

Medical Assistant Program Western Technical College. Supplemental Information Medical Assistant Prgram Western Technical Cllege Supplemental Infrmatin Curse Sequence and Delivery. This is a tw-term prgram. During the first term, the student cmpletes the basic r fundatinal curses.

More information

Re- Defining Physician Credentialing Software A New Approach

Re- Defining Physician Credentialing Software A New Approach Sftware A New Apprach The upcming reimbursement shift frm fee fr service t fee fr quality has generated an increased fcus n ppulatin health management. In rder t ensure a sufficient clinical delivery base,

More information

Urgent and Emergency Care Strategy. Date: 18 Mar 2015 Release: v5 Status: APPROVED. Dr Ann Sephton, South Gloucestershire CCG

Urgent and Emergency Care Strategy. Date: 18 Mar 2015 Release: v5 Status: APPROVED. Dr Ann Sephton, South Gloucestershire CCG 0 Paper Name: Urgent and Emergency Care Strategy Date: 18 Mar 2015 Release: v5 Status: APPROVED Authr: Dr Ann Sephtn, Suth Glucestershire CCG Review Date: March 2016 1 1. Intrductin 1.1 This paper sets

More information

Clinical Pharmacists in General Practice: Pilot scheme

Clinical Pharmacists in General Practice: Pilot scheme Clinical Pharmacists in General Practice: Pilt scheme Independent Evaluatin Reprt: Executive Summary June 2018 Authred by Dr. Claire Mann, Prf. Claire Andersn, Prf. Anthny J. Avery, Prf. Justin Waring

More information

FOCUS AREA 1: Creative use of Existing Infrastructure for Future Transportation Needs:

FOCUS AREA 1: Creative use of Existing Infrastructure for Future Transportation Needs: Request fr Applicatins: DISSERTATION & THESIS FELLOWSHIPS 1. Overview The Center fr Transprtatin Equity, Decisins and Dllars (CTEDD) invites qualified applicants t apply fr Spring 2018 Dctral Dissertatin

More information

VANDERBILT PROFESSIONAL NURSING PRACTICE PROGRAM Interview Questions for Registered Nurse 3 and 4 Candidates

VANDERBILT PROFESSIONAL NURSING PRACTICE PROGRAM Interview Questions for Registered Nurse 3 and 4 Candidates VANDERBILT PROFESSIONAL NURSING PRACTICE PROGRAM Interview Questins fr Registered Nurse 3 and 4 Candidates CANDIDATE NAME: INTERVIEWERS: INTERVIEW DATE: Applying fr RN 3 RN 4 QUESTION KEY INDICATORS (example(s)

More information

1901 Pediatric Acute Emergency Medicine

1901 Pediatric Acute Emergency Medicine Curse: Pediatric Acute Emergency Medicine Curse Number: PED 1901 Department: Faculty Crdinatr: Assistant Faculty Crdinatrs: Pediatrics David Rdriguez, MD N/A UTSW Educatin Crdinatr Cntact: Anthny Lee (Anthny.Lee@UTSuthwestern.edu)

More information

Medical Home. update. Western Montana Region- PCMH Implementation and the Varying HIT Components & Impacts. May 16, 2014

Medical Home. update. Western Montana Region- PCMH Implementation and the Varying HIT Components & Impacts. May 16, 2014 Medical Hme update Western Mntana Regin- PCMH Implementatin and the Varying HIT Cmpnents & Impacts May 16, 2014 Agenda Current Medical Hme Status- Prvidence WMT Applicatin- HIT determinants Wrkflw- Patient

More information

LEVEL OF CARE GUIDELINES: TARGETED CASE MANAGEMENT AND INTENSIVE CASE MANAGEMENT FLORIDA MEDICAID MMA

LEVEL OF CARE GUIDELINES: TARGETED CASE MANAGEMENT AND INTENSIVE CASE MANAGEMENT FLORIDA MEDICAID MMA OPTUM LEVEL OF CARE GUIDELINES: TARGETED CASE MANAGEMENT INTENSIVE CASE MANAGEMENT FLORIDA MEDICAID MMA LEVEL OF CARE GUIDELINES: TARGETED CASE MANAGEMENT INTENSIVE CASE MANAGEMENT FLORIDA MEDICAID MMA

More information

YOUTH What is Heads Up Football? What are the benefits of a youth football organization adopting Heads Up Football?

YOUTH What is Heads Up Football? What are the benefits of a youth football organization adopting Heads Up Football? YOUTH What is Heads Up Ftball? Heads Up Ftball is a USA Ftball rganizatinal membership prgram designed t create a better, safer game. Key cmpnents f this prgram include caches cmpleting the nly natinally

More information