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1 National Urgent Care Convention Paris Las Vegas Hotel & Casino Las Vegas, Nevada Pre-Convention Courses: March 16-17, 2014 Main Convention: March 17-20, 2014 Commit. Connect. Celebrate. Jointly sponsored by: Brochure underwritten by: UCAOA AdvProg.indd 1 12/17/13 10:14 AM

10th National Urgent Care Convention The Urgent Care Association of America (UCAOA) is the foremost provider of

Each year, UCAOA holds its National Urgent Care Convention, attracting hundreds of physicians, midlevel

This highly anticipated event is well regarded by attendees for its advanced clinical and practice management

industry s most innovative products, technologies and services.

Las Vegas. Register by Friday, January 10, to save $100 on tuition by using the promo code: 14Spring.

2 10th National Urgent Care Convention The Urgent Care Association of America (UCAOA) is the foremost provider of quality urgent care education and resources. Each year, UCAOA holds its National Urgent Care Convention, attracting hundreds of physicians, midlevel providers, and other urgent care professionals as well as urgent care center owners, administrators, and managers. This highly anticipated event is well regarded by attendees for its advanced clinical and practice management courses, quality networking and career development opportunities, and expansive exhibitions that showcase the industry s most innovative products, technologies and services. Don t miss UCAOA s National Urgent Care Convention, March 17-20, 2014, at the Paris Las Vegas Hotel & Casino in Las Vegas. Register by Friday, January 10, to save $100 on tuition by using the promo code: 14Spring. Attend UCAOA s National Urgent Care Convention to: Commit to advancing your knowledge and career through continuing education opportunities. Connect with peers and network with industry leaders and experts. Celebrate urgent care and the 10th anniversary of UCAOA.

2014 National Urgent Care Convention Planning Committee Steven P.

Kimball, MD, FCFP Medical Director Piedmont Health Care UCAOA Convention Co-Chair Pamela C.

Ayers, MBA, MAcc Vice President of Market Development Concentra Health Services UCAOA Practice Management Content

Jasmeet S. Bhogal, MD Medical Director Lancaster General Health UCCOP CME Committee Tracey Q.

University Hospitals Urgent Care Network UCCOP CME Committee Visit ucaoa.

activity for a maximum of 27.5 AMA PRA Category 1 Credit TM.

Accreditation Statement: This activity has been planned and implemented in accordance with the Essential Areas and

3 2014 National Urgent Care Convention Planning Committee Steven P. Sellars, MBA CEO, Premier Health UCAOA Education Committee Chair Robert R. Kimball, MD, FCFP Medical Director Piedmont Health Care UCAOA Convention Co-Chair Pamela C. Sullivan, MD, FACP Medical Director Rochester Immediate Care UCAOA Convention Co-Chair Alan A. Ayers, MBA, MAcc Vice President of Market Development Concentra Health Services UCAOA Practice Management Content Advisor William Gluckman, DO, MBA, FACEP, CPE, CPC President & CEO FastER Urgent Care UCAOA Clinical Content Advisor Jasmeet S. Bhogal, MD Medical Director Lancaster General Health UCCOP CME Committee Tracey Q. Davidoff, MD Attending Physician AccelCare Medical Urgent Care UCCOP CME Committee Sean McNeeley, MD Medical Director University Hospitals Urgent Care Network UCCOP CME Committee Visit ucaoa.org for complete details on the National Urgent Care Convention including faculty, course descriptions, special events, and more. Continuing Medical Education Designation Statement: The Urgent Care Association of America designates this live activity for a maximum of 27.5 AMA PRA Category 1 Credit TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Accreditation Statement: This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of the Urgent Care Association of American and the Urgent Care College of Physicians. The Urgent Care Association of America is accredited by the ACCME to provide continuing medical education for physicians. Urgent Care Management Certificate Applicants can receive more than half of the 40 credits needed to earn the UCMC. Nearly all the practice management courses at the convention will count toward this certificate. 3

4 Customizable Education to Suit Your Needs The National Urgent Care Convention s program addresses both clinical and practice management education allowing you to customize your learning options and attend the sessions that best suit your needs.this year s convention is also featuring the supplemental course Urgent Care Roundtable Coding on Tuesday, March 18, from 10am to 2:45pm. This course requires pre-registration and an additional fee, which can be added to your main convention tuition. As an added value for our registered attendees, all of the National Urgent Care Convention s main sessions will be recorded and made available online for up to one year after the event. This will allow you to revisit material for a refresher or reference subjects that may have been missed. Pre-Convention Courses Be sure to join us on Tuesday, March 18, when James Kane delivers the insightful and inspiring Opening Keynote The Loyalty Switch: How to Make Anyone Loyal to You, Patients, Providers, Partners, and More. Visit ucaoa.org to learn more about this special event and others. Maximize your learning opportunities in one convenient location with UCAOA s pre-convention courses. On Monday, March 17, UCAOA is offering five one-day and two half-day pre-convention courses. To register, select one pre-convention course to attend and add it to your main convention tuition. Please note Comprehensive Clinic Startup is a two-day course held on March 16 and 17. You can elect to attend just a pre-convention course, but you will miss out on the main convention s substantial networking and knowledge growth opportunities. Pre-Convention Course Sunday, March 16: Comprehensive Clinic Startup* (Day 1) Pre-Convention Courses (Select One) Monday, March 17: Comprehensive Clinic Startup* (Day 2) DOT FMCSA Medical Examiner Training Course (NEW) Hands-On Splinting and Casting (NEW) Radiology Review (Half-Day) Slit Lamp and Joint Injections (Half-Day) (NEW) Successful Reimbursement Strategies Tools for Improving the Patient Experience Urgent Care Marketing *Two-day course Main Convention Monday, March 17: Opening reception and exhibit hall experience Tuesday, March 18 Thursday, March 20: Opening address and keynote 44 practice management sessions 34 basic and advanced clinical sessions Hospital-affiliated sessions Healthcare reform sessions Expansive exhibit hall 10th anniversary awards and closing general session Add to your tuition: Urgent Care Roundtable Coding, Tuesday, March 18! For course descriptions and the latest details on UCAOA s National Urgent Care Convention, please visit ucaoa.org. 4

Make Your Convention a Mobile Experience All registered attendees of the National Urgent Care Convention are encouraged to download UCAOA s mobile app before the event begins.

5 Make Your Convention a Mobile Experience All registered attendees of the National Urgent Care Convention are encouraged to download UCAOA s mobile app before the event begins. This interactive app for both Android and ios devices provides access to enhanced resources, course schedules and handouts, speaker biographies, exhibit hall information and maps, and more. Attendees will also stay in the know through the app s dynamic messaging capabilities, which will allow UCAOA to send important notifications, updates or changes right to your device. Schedule-at-a-Glance Pre-Convention Course (two-days) Sunday, March 16, :30am Registration and Breakfast 8:30am - 12:15pm Comprehensive Clinic Startup (day 1) 12:15-1:15pm Lunch 1:15-4:45pm Comprehensive Clinic Startup (day 1) 4:45-6pm Wine and Cheese Reception 5 hours CME Pre-Convention Courses (select one) Monday, March 17, hours CME 7-8am Registration and Continental Breakfast 8am - 5pm DOT FMCSA Medical Examiner Training Course Hands-On Splinting and Casting 8am - 12:15pm Radiology Review 8:30am - 4:45pm Comprehensive Clinic Startup (day 2) Successful Reimbursement Strategies Tools for Improving the Patient Experience Urgent Care Marketing 12:15-1:15pm Lunch Break 1:15-5pm Slit Lamp and Joint Injections 5-6:30pm National Urgent Care Convention Opening Reception and Exhibit Hall Experience *Course descriptions are available at ucaoa.org. **Schedule is tentative and can change at any time. 5

6 Main Convention Courses (open attendance) Tuesday, March 18, am Registration and Continental Breakfast 7:45-9:15am Opening Address and Keynote 9:15-10am Coffee Break and Exhibit Hall 10-11am AC Don't Miss Subtle Radiography 6 hours CME BC Pediatric Hot Topics H Strategy of Integrating Hospitals Provider Productivity Roundtable Coding (add on) 11-11:15am Break 11:15am - 12:15pm AC Back Pain BC Point of Care Testing H Road Map to Integration Extending Your UC Network Using Telemedicine HIPAA Issues for Urgent Care Roundtable Coding (add on) 12:15-1pm Attendee Lunch 12:45-1:45pm Exhibit Hall Open 1:45-2:45pm AC Treating Concussion/TBI BC Eye Emergencies H Measuring Throughput and Efficiencies in a Varying Acuity Environment New Urgent Care Physician: What is Important to Their Careers Mergers, Acquisitions and Other Transactional Trends Roundtable Coding (add on) 2:45-3:15pm Break and Dessert in the Exhibit Hall 3:15-4:15pm AC Autism Friendly Exam BC So Many Splints - Which to Use? H Secrets to Urgent Care Success Know Your Numbers Helping Providers Create a Positive Patient Experience Mergers, Acquisitions and Other Transactional Trends 4:15-4:30pm Break 4:30-5:30pm AC What Ortho Cases Can Be Treated Versus Sent Out BC Radiography 101 H Hospital Rountable Discussion Training Your Front Desk Team to Optimize Billing and Collections KEY Mergers, Acquisitions and Other Transactional Trends AC Advanced Clinical BC Basic Clinical Practice Management H Hospital HR Healthcare Reform 6 *Course descriptions are available at ucaoa.org. **Schedule is tentative and can change at any time.

7 Wednesday, March 19, am Breakfast and Roundtable Discussions 8-9:15am General Session: Healthcare Reform Summit 9:15-9:30am Coffee Break 9:30-10:30am AC Wound Care 5 hours CME BC Febrile Child Measuring Throughput and Efficiencies in a Varying Acuity Environment Managing Staffing Costs by Utilizing Part-Time Employees HR Survive Uncertain Times - Impact of Health Reform on Provider Strategy 10:30-10:45am Coffee Break 10:45-11:45am AC Common Medication Issues BC Guidelines Lecture Integrating OccMed HR Health Reform Status and Implications for Urgent Care 11:45am - 1pm Members' Luncheon 1-2pm Break and Dessert in the Exhibit Hall 2-3pm AC Low Risk Chest Pain BC Provider Efficiencies Staff Communications: Thinking Outside the Box Aiding Synergy Between OccMed and Urgent Care Marketing HR New Insurance Marketplaces - Early Observations and Implications 3-3:15pm Break 3:15-4:15pm BC Being a JUCM Rock Star Setting Up Your Providers for Success NRCME - Find Out Why You Want to Become a Certified Medical Examiner Now HR Partnering Effectively From Network Participation to Data Flow 4:15-4:30pm Break 4:30-5:30pm BC GYN and STDs LEAN Tools for Health Care HR Healthcare Reform Panel 5:30-7:30pm Evening Reception in the Exhibit Hall Thursday, March 20, hours CME 8-8:30am Breakfast 8:30-9:45am UCAOA 10th Anniversary Awards and Closing General Session 9:45-10am Coffee Break 10-11am BC Clinical Coding Basics 11-11:15am Coffee Break 11:15am - 12:15pm Sessions TBD 12:15pm Adjourn *Course descriptions are available at ucaoa.org. **Schedule is tentative and can change at any time. 7

8 Stay with UCAOA and Save! Paris Las Vegas Hotel & Casino 3655 Las Vegas Boulevard South Las Vegas, Nevada When booking your reservation, please reference the applicable code: attendee UCAOA001 or exhibitor UCAOA003. Call: Group Name: Urgent Care Association of America - UCAOA 2014 Special Room Rate: $159/night + sales tax (single occupancy; $30 for each additional person and up to four per room) Room Reservation Cut-Off Date: Friday, February 14, 2014 Experience everything you love about Paris, right in the heart of the Las Vegas Strip. At the Paris Las Vegas Hotel & Casino, you are transported to the City of Lights with all the same passion, energy, and ambiance of Europe s most romantic city, with all the excitement of the entertainment capital of the world. Within the Paris hotel, one of Las Vegas most luxurious rooms awaits. Do not pass up the opportunity to stay at this upscale, boutique hotel with French flare and ambiance. For the National Urgent Care Convention, UCAOA has secured a special discounted room rate; however, rooms fill up quickly, so secure your reservation as soon as possible. At the time of booking, the Paris hotel will require a one-night room deposit; however, this is refundable within a 72-hour cancellation. 8 For complete details on the Paris Las Vegas Hotel & Casino as well as online reservations, please visit ucaoa.org.

9 Registration Visit UCAOA s website for complete details on how to register for the 10th National Urgent Care Convention. Use promo code 14Spring by January 10, to save $100 on the advertised prices below. Courses Date Member Non-Member X Total Amount Two-Day Pre-Convention Course: Comprehensive Clinic Start-up March $800 $975 Half Day Pre-Convention Courses: Radiology Review (morning) March 17 $225 $400 Slit Lamp and Joint Injections (afternoon) March 17 $400 $575 One-Day Pre-Convention Courses: Successful Reimbursement Strategies March 17 $450 $625 Tools for Improving the Patient Experience March 17 $450 $625 Urgent Care Marketing March 17 $450 $625 DOT FMCSA Medical Examiner Training March 17 $450 $625 Hands-On Splinting and Casting March 17 $625 $800 Supplemental Course: Urgent Care Roundtable Coding March 18 $225 $400 Main Convention: Main Convention March $980 $1,155 Add on Options Date Member Non-member # guests Registered Attendees Guest Pass(es) for Evening Receptions March 17 and 19 $50 $50 Physicians MD/DO CME Fee $100 $100 Membership -joining to receive member rates Include dues amount here: Promo Code Subtract $100 if prior to January 10 Total Amount of Payment: An additional fee of $100 will be added to the tuition prices above if you are registering after February 28, If registration occurs after March 14, 2014, a $100 walk-in surcharge will be added to your tuition, which will be an additional $200 added to the prices shown above. Add UCAOA membership to your tuition and take advantage of discounted pricing. See ucaoa.org for further details! 9

Corporate Support Partners UCAOA thanks all of our Corporate Support Partners for their ongoing support in helping the association achieve its mission and vision.

10 Corporate Support Partners UCAOA thanks all of our Corporate Support Partners for their ongoing support in helping the association achieve its mission and vision. Platinum Partners Gold Partners Bronze Partners Silver Partners INSTITUTE OF URGENT CARE MEDICINE As of December 11, 2013 The National Urgent Care Convention s Exhibit Hall showcases hundreds of companies, products and services that are pertinent to the urgent care industry. For a complete listing and descriptions of these exhibitors as well as to access the exhibit hall floor plan, please visit ucaoa.org. 10

11 The only name in urgent care you need to know. Watch a live software demo. EMR Practice Management Billing Services Free Urgent Care Resources docutap.com/ucaoa

12 387 Shuman Blvd., Suite 235W Naperville, IL Don t miss UCAOA s National Urgent Care Convention, March 17-20, 2014, at the Paris Las Vegas Hotel & Casino in Las Vegas. Visit ucaoa.org, register by Friday, January 10, and save $100 on tuition by using promo code: 14Spring. Pre-Convention Courses: March 16-17, 2014 Main Convention: March 17-20, 2014 UCAOA s 2014 Convention has been expanded to include more educational sessions: 44 practice management sessions 34 basic and advanced clinical sessions Connect with UCAOA Hospital-affiliated sessions Healthcare reform sessions and use #Spring2014 Like UCAOA Follow UCAOA s Profile

National Urgent Care Convention

National Urgent Care Convention Planning. Adapting. Succeeding: New Strategies for Changing Times April 27-30, 2015 Hyatt Regency Chicago Jointly provided by: Brochure partially underwritten by: Planning.