King s Hepato-biliary and Pancreatic Service

Transcription

1 Liver, Renal & Surgery King s Hepato-biliary and Pancreatic Service Information for patients attending appointments at King s College Hospital This leaflet explains why you have been referred to King s College Hospital for specialist tests or treatments. We have been a world leader in specialist HPB surgery and hepatology (liver medicine) for more than 40 years. We see patients from London, the South East and across the UK. Confirming your identity Before you have a treatment or procedure, our staff will ask you your name and date of birth and check your ID band. If you don t have an ID band we will also ask you to confirm your address. If we don t ask these questions, then please ask us to check. Ensuring your safety is our primary concern.

2 Why do I have to travel to London? Each area of the UK has one centre with specialist equipment and staff with expertise in a particular field, so patients get the best care possible. We are the specialist hepatobiliary and pancreatic (HPB) centre for patients in south east London and Kent. This is why you have been asked to come to King s for some tests, treatments and surgery, if needed. We provide expert all-round care for people with liver, pancreatic and/or gall bladder (biliary) disorders. This includes diagnosis, radiology, endoscopy, surgery, nuclear medicine, oncology and palliative care. Why have I been referred to King s? You have been seen at your local hospital which has decided that your case would benefit from a review by King s HPB team. If you have already had some tests at your local hospital, the results will have been sent to us. Our specialist multidisciplinary (MDT) team will review and discuss your case in detail and decide what they think is the best next step for you. Will I need more tests? If the King s HPB team decides that you need more specialist tests, you will need to come back to King s and/or travel to Guy s and St Thomas hospitals. 2

3 Your key workers Your local hospital team may have given you a clinical nurse specialist (CNS) as a key worker. They will be your main point of contact for any concerns you may have about your tests or treatment. They will know your case and co-ordinate your care. If you are referred to King s College Hospital for treatment, we will also give you a CNS to support you and who will work with your local CNS. Where will I be treated? Your consultant at your local hospital and the team at King s will work together to look after you if you are treated at our HPB centre. You may also be able to have some of your treatment at your local hospital. We will discuss this with you. Where can I find more information? You can find more information about the treatments and tests we offer on our website: You can also contact or visit the Macmillan Information and Support Centre at King s. It is in the Cicely Saunders Institute, next to the Bessemer Wing. Tel:

4 King s key workers Wendy Martin Lead senior CNS and HPB (neuroendocrine) CNS Tel: wendy.martin1@nhs.net Elmei Cannaneo HPB (neuroendocrine) CNS Tel: Elmie.cananea@nhs.net Rachel Davis HPB CNS Tel: rachel.davis@nhs.net Elizabeth Hynes HPB CNS Tel: elizabethhynes@nhs.net Suresh Menon, HPB CNS Tel: suresh.menon@nhs.net Gill Al-Kadhimi, HCC (liver) CNS Tel: gillian.alkadhimi@nhs.net Sarah Selemani, HCC (liver) CNS Tel: sarahselemani@nhs.net Stephanie Raphael-Morgan, HPB (pancreatitis) CNS Tel: sraphael@nhs.net Jong Gianneti, HPB pre-assessment sister Tel: jgianetti@nhs.net More information The British Liver Trust The Cholangiocarcinoma charity AMMF info@ammf.org.uk The Neuroendocrine Tumour Patient Foundation Pancreatic Cancer UK enquiries@ pancreaticcancer.org.uk 4

5 Sharing your information We have teamed up with Guy s and St Thomas Hospitals in a partnership known as King s Health Partners Academic Health Sciences Centre. We are working together to give our patients the best possible care, so you might find we invite you for appointments at Guy s or St Thomas. To make sure everyone you meet always has the most up-to-date information about your health, we may share information about you between the hospitals. Care provided by students We provide clinical training where our students get practical experience by treating patients. Please tell your doctor or nurse if you do not want students to be involved in your care. Your treatment will not be affected by your decision. PALS The Patient Advice and Liaison Service (PALS) is a service that offers support, information and assistance to patients, relatives and visitors. They can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you. The PALS office is located on the ground floor of the Hambleden Wing, near the main entrance on Bessemer Road - staff will be happy to direct you. Tel: kch-tr.pals@nhs.net You can also contact us by using our online form at If you would like this information in a different format or language please contact PALS on

6 Corporate Comms: 0071 PL322.4 April 2016 Review date April 2019