ORL Head and Neck Nursing Winter 2016 / Volume 34, Number 1

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1 Winter 2016 / Volume 34, Number 1 Improving Tracheostomy Care Delivery: Instituting Clinical Care Pathways and Nursing Education to Improve Patient Outcomes Maria Colandrea, DNP, NP-C, CORLN, CCRN and Patricia Eckardt, PhD, RN Background: The complication rates for tracheostomy patients could be serious and life threatening. As a result, length of stay (LOS) increases and patient outcomes can be negatively impacted. Examples of complications include accidental decannulation, bleeding and total occlusion. Studies suggest there is an inconsistency in tracheostomy care among providers and institutions. Other studies suggest stronger patient outcomes can result from improved staff training and appropriate protocols. Purpose: The purpose of this study was to develop and test a clinical care pathway (CCP) and nursing education program to improve tracheostomy patient outcomes. Method: A quasi-experimental pilot study examining the effect of a CCP compared LOS and complication rates of tracheostomy patients from admission to discharge. The population included veterans from a mid-atlantic VA Medical Center. This study involved three phases. Phase 1: Administer the Readiness for Hospital Discharge Scale (RHDS) to tracheostomy patients preintervention. Phase 2: Provide nurses with an educational program pre and post test assessment. Phase 3: Implement the CCP and evaluate patients' readiness for discharge. Results: There was a significant increase in the post-test scores, nursing comfort level providing tracheostomy care and nurses comfort level providing patient tracheostomy discharge education. Conclusions and implications: The significance of this project improved overall tracheostomy care offered at a mid-atlantic VA Medical Center. By standardizing tracheostomy care and properly educating nurses and patients, there was an increased patients' readiness for hospital discharge and a decreased readmission rate related to tracheostomies. Discharge Education and Caregiver Coping of Pediatric Patients with a Tracheostomy: Systematic Review Vinciya Pandian, PhD, MSN, RN, ACNP-BC; Vaibhav Garg, BS; Ryan Antar, BS and Simon Best, MD Presidential Perspective Maggie Chesnutt, MSN, FNP-BC, CORLN Tracheostomy Tubes Editor & author: Carolyn Waddington, MS, RN, FNP-C, CORLN

2 How Did That Happen? Holding People Accountable for Results the Positive, Principled Way Authors: Roger Connors & Tom Smith Editor: Michele Farrington, BSN, RN, CPHON Spring 2016 / Volume 34, Number 2 A Pilot Program: Using Text Messaging to Improve Timely Communication to Tonsillectomy Patients Laurie Newton, DNP, RN, CPNP-AC, PC Cecille Sulman, MD Approximately 1,500 tonsillectomies are performed annually at a large pediatric academic medical center each year. Families need to be educated on how to care for their child after this surgery. Most tonsillectomy patients are discharged home either the same day as surgery or after one night of observation, resulting in post-operative tonsillectomy recovery and care falling upon the patient s family. Multiple quality improvement efforts to improve family education post tonsillectomy surgery have been performed over the last several years at a large pediatric academic medical center. None of these efforts, however, have focused on the use of technology to provide innovative patient education. The purpose of this project is to provide information to parents via text messages and videos to improve patient experience and outcomes following tonsillectomy. Families provided positive feedback, including that the texts were helpful, easy to understand, and reduced pre-operative and recovery anxiety. Also, none of these families needed to call the ENT clinic for any other questions or concerns. The recovery from tonsillectomy is not easy and this pediatric otolaryngology practice is always searching for new ways to improve care and education. Use of technology is an innovative approach and likely one that will be used more often in the future. A Comparison of Clinical Outcomes Between HPV Positive and HPV Negative Squamous Cell Carcinomas of the Oropharynx Emily Sanders, BS, RN, CORLN Standardization of the Telephone Triage Process in an Ambulatory Pediatric Otolaryngology Setting Linda Payne, MSN, RN, CORLN, CPN; Kris R. Jatana, MD; Charles Elmaraghy, MD and Leslie Justice, MS, RN, CPNP Infantile Hemangioma with a Focus on Airway Hemangioma Wendy S. L. Mackey, APRN-BC, MSN, CORLN Margaret M. Hickey, MSN, MS, RN

3 Highlights From The Hill Nurse in Washington Internship Editor & Author: Jo Ferrero, RN, CORLN Surgical Skin Solutions Getting Things Done The Art of Stress- Free Productivity Author: David Allen Editor: Michele Farrington, BSN, RN, CPHON Poetry Corner The Lake Author: Kristi Oeding, AuD Editor: Maggie Kramper, MSN, FNP, CORLN Summer 2016 / Volume 34, Number 3 American Academy of Otolaryngology Head and Neck Surgery Foundation Clinical Practice Guidelines Stephanie L. Jones Michele Farrington, BSN, RN, CPHON All health care professionals want to provide their patients with the best care possible. In order to accomplish this, the most current research must be incorporated into daily practice. Many medical specialty societies have developed clinical practice guidelines to help facilitate achievement of safe, high quality patient care. This manuscript highlights the clinical practice guideline recommendations developed and published through the American Academy of Otolaryngology Head and Neck Surgery Foundation. Dissemination of clinical practice guidelines, to a broad audience, is essential to ensure implementation and adoption into practice. The key action statements and recommendation strength of each, from the American Academy of Otolaryngology Head and Neck Surgery Foundation guidelines, are highlighted to help achieve these goals. Clinical Practice Guidelines: A Personal Perspective Helene J. Krouse, PhD, ANP-BC, CORLN, FAAN A Word from the Guest Editor

4 Michele Farrington, BSN, RN, CPHON Sinus Products/Balloons Being Mortal Medicine and What Matters in the End Author: A. Gawande Reviewer: Lenore Harris, MSN, RN, CNS Department Editor: Michele Farrington, BSN, RN, CPHON Fall 2016 / Volume 34, Number 4 A Collaborative Clinical Learning Initiative Blake C. Alkire, MD, MPH; Jo-Ann Graziano, MM, RN; Cheryl Rath BSN, RN and Daniel G. Deschler, MD The care of head and neck cancer patients is complex and requires the expertise of professionals from across the allied health spectrum. Perioperative nurses play a crucial role in ensuring that head and neck cancer patients receive high quality care, but are not afforded the opportunity to witness preoperative and postoperative management decisions. We hypothesized that shadowing a senior head and neck surgeon in an outpatient setting would result in improved understanding of clinical decision making and pathophysiology with the ultimate goal of improving patient care. Symptom Occurrence and Symptom Distress Susan C. McMillan, PhD, ARNP, FAAN; Carmen Rodriguez, PhD, ARNP-BC, AOCN; Hsiao-Lan Wang, PhD, RN, CMSRN, HFS and Amanda Elliott, PhD, ARNP ORL Nurses Calling for Leaders in Head and Neck Cancer Survivor Care Joan Such Lockhart, PhD, RN, CORLN, AOCN, CNE, ANEF, FAAN Highlights From The Hill Zika on the Rise Editor & Author: Jo Ferrero, RN, CORLN Obstructive Sleep Apnea Devices

5 Poetry Corner Perspective From Within for Arvella Author: Wanda Estes Devenport Editor: Maggie Wallace, MSN, FNP, CORLN