Candidate Brief. Interim Director of Fundraising. St John of Jerusalem Eye Hospital Group

Transcription

1 Candidate Brief Interim Director of Fundraising St John of Jerusalem Eye Hospital Group Advising Consultant: Richard Evans, Director, Marylebone Executive Search 23 Austin Friars, London EC2N 2QP T: +44 (0) M: +44 (0) E: Website:

2 Table of Contents Introduction from Chairman Nicholas Woolf... 3 St John of Jerusalem Eye Hospital Group... 4 The Context... 4 Mission Statement... 4 Our Programmes & Where We Work... 4 Jerusalem Hospital... 4 Hebron Hospital... 4 Anabta Clinic... 4 Gaza Hospital... 4 Mobile Outreach Programme... 4 Staff Training Programmes... 5 Summary of the Strategic Plan... 5 Interim Director of Fundraising... 6 The Role... 6 General Statement of Duties... 6 Key Objectives... 7 Key Responsibilities... 7 General Responsibilities... 8 Targets for Person specification... 9 Education... 9 Knowledge / Understanding... 9 Experience... 9 Skills / Abilities... 9 Desirable Skills...10 Salary and Conditions of Service...10 Recruitment Process...10

3 Introduction from Chairman Nicholas Woolf Dear Candidate, Thank you for showing interest in applying for the position of Interim Director of Fundraising in London for St John of Jerusalem Eye Hospital Group. This is an exciting time for us as the long established Hospital Group is continuing to grow and develop as a centre of excellence for providing eye treatment. Our services cover Jerusalem, the West Bank and Gaza in addition to our mobile Outreach Clinic that covers remote areas in the West Bank where patients find it difficult to reach our Hospital. Last year we moved and opened new hospitals in Hebron and Gaza as well as a new clinic in the Old City of Jerusalem. As a charitable entity our direct patient related income is insufficient to cover the costs necessary to provide services of the highest quality and thus our fundraising teams, both in London and Jerusalem, have a vital role in the organisation. The Fundraising team is well established and has a clear strategy coupled with annual targets and plans. It is also responsible for external communication and marketing. Notwithstanding the interim nature of the current appointment we are looking for an outstanding candidate able to fit seamlessly into the existing near-term plans, manage the London team, as well as bring fresh ideas and experience. The world around us changes very fast. While we endeavour to be nimble and react to it, this is not always easy. I hope you will be inspired to join us so that we can continue to deliver the highest standards of patient care to those we are committed to serve. Saving Sight Changes Lives! I look forward to your application. Nicholas Woolf Chairman

4 St John of Jerusalem Eye Hospital Group The Context St John of Jerusalem Eye Hospital, originally the St John Ophthalmic Hospital, was opened by The Order of St John in 1882 on the Bethlehem Road just south of the old city of Jerusalem. The decision to have this charitable enterprise be an eye hospital was made because eye disease was then, as it is now, widespread in the area and far-reaching in its consequences. Queen Victoria granted the hospital a Royal Charter. Sir Edmund Lechmere, 3rd Baronet was one of the key figures in the establishment of the hospital. Lechmere and his wife were among the founders of the Venerable Order of St John and had travelled several times to Jerusalem where they witnessed the need of its residents for eye care. St John of Jerusalem Eye Hospital Group (SJEHG) is a charity reliant on 60% of its income coming from voluntary sources. In 2016, SJEHG saw and treated over 120,000 patients which included performing 6,043 major operations. Mission Statement St John of Jerusalem Eye Hospital Group (SJEHG) is the only charitable provider of expert eye care in the West Bank, Gaza and East Jerusalem, treating patients regardless of ethnicity, religion or ability to pay. Our Jerusalem Hospital has been operating for over 130 years. It has a large, modern outpatients department, specialist retinal, corneal, orthoptic and paediatric units, operating theatres and 24 hour emergency services. Our flagship Hospital in Jerusalem, facilities in Anabta, Hebron and Gaza and our Mobile Outreach Programme which travels across the West Bank bringing eye care to isolated communities, ensure we have the greatest possible reach and impact in the region. Our Programmes & Where We Work ln 2016, we treated over 120,000 patients in the Hospital Group including performing 6,043 major operations. Jerusalem is the base for our specialist training and our diabetic retinopathy screening programme. Jerusalem Hospital Jerusalem Hospital in 2016, we treated 42,247 people including performing 4,344 major operations. Hebron Hospital In 2016, we treated 13,184 people including performing 569 major operations. Anabta Clinic In 2016, we treated 21,068 outpatients. Gaza Hospital In 2016, we treated 25,743 patients including 1,130 major operations. Mobile Outreach Programme In 2016, the number of patients reached across the West Bank were 18,140

5 Staff Training Programmes In 2016, we employed 241 people in total, including 33 doctors and 87 nurses. Six nurses graduated from our Sir Stephen Miller School of Nursing Five doctors undertook our Medical Residency Programme Two doctor began a Fellowship under our Joint Teaching Programme The Fundraising & Marketing Team The team led by the Director of Fundraising in London are: Individual Giving Manager Marketing and Events Officer Finance & Administration Officer Prospect Research Officer Development Officer Summary of the Strategic Plan The key challenges are: 1. Patients 2. Capacity Achieve the highest rates of quality and patient safety Expand clinical services and capacity 3. Research Develop a Research Unit 4. Partnership To increase partnership opportunities 5. Reputation 6. Gaza 7. Finance Enhance the global reputation Commitment to Gaza Ensure sustainability

6 Interim Director of Fundraising The post will be available for a 9-12 month period as the incumbent begins her maternity leave on 31 st May SJEHG is seeking a skilled and motivated individual with - proven experience of fundraising within the UK and ideally internationally empathy with the work and purpose of SJEHG demonstrable successful interpersonal skills ability to build and develop relationships at all levels and disciplines proven management skills and ability to motivate and support a small team. This is critical for the success of the team building on their current achievements and future activity evidence of the ability to prioritise short-term and medium objectives is essential. The Role Title Department Reports to Scope of Responsibility Key relationships Hours Date formulated Interim Director of Fundraising Fundraising Chief Executive Officer Fundraising Strategy Chairman of the Trustee Board, Chairman of the Fundraising Committee and the Board of Trustees From 09:00am to 05:30pm or as required by the role February 2017 General Statement of Duties The Interim Director of Fundraising will be uniquely placed as a member of the senior management team, to drive income generation, maintain strategic planning and cement long term goals. As such, their duties will include reporting directly to the Jerusalem based CEO, working with the Chair, Trustees and Chair of the Fundraising Committee. The role will include full management responsibility for the Fundraising Committee; overseeing and implementing current fundraising and marketing strategies and devising and implementing new ones. The post holder will be responsible for new income generation. Additional aspects of the role include representing the charity at key networking events, providing support to the CEO and Chair on matters relating to fundraising and marketing. The role will require exceptional political and cultural sensitivity to Israel, the Occupied Palestinian Territory and the Middle East generally. The Interim Director will be responsible for the development and management of the Fundraising and Administration/Finance team the latter only for one London-based staff

7 member, ensuring that the annual financial targets, as agreed with the CEO, are met. The post holder will be responsible for the effective and efficient management of the London office, the Jerusalem-based Head of Development and Grants will have a dotted reporting line to the Interim Director of Fundraising for the purposes of international fundraising liaison and team integration, Committee Meeting/Board reporting in relation to Fundraising matters and the updating of key documentation for stakeholders. Key Objectives To implement and monitor fundraising strategy to achieve the agreed annual targets. To form strong funding relationships with major givers; whether corporates, individuals, statutory or other funding sources. To continue the department s work on brand development and to raise awareness within the market. To continue to develop and drive forward external communications/marketing programme; to include broadening our publications reach, annual appeal, articles in external publications etc. Key Responsibilities To work closely on fundraising development with the Chairman. To develop, manage, oversee and support the work of the Fundraising and Admin/Finance Team and volunteers who are trained and supervised by the Director of Fundraising and the Individual Giving Manager. To oversee and manage key relationships with input from the Individual Giving Manager and Development Officer, planning of approaches, and appropriate follow up, including the solicitation of gifts from individuals, as required. To oversee appropriate donor communication including thank you letters and ensuring the Raiser s Edge database is updated and maintained. On a monthly basis, review capital and operational needs list and ensure most accurate data captured and send to relevant stakeholder. To keep CEO in Jerusalem updated of major activities related to the department, and provide regular report updates for the Board of Trustees. To chair monthly Fundraising/Marketing and Admin/Finance team meetings. To oversee and draft content for the Annual Review and oversee content for Jerusalem Scene (published 2 times pa). As a member of the Senior Management Team, take part in conference calls with Jerusalem-based colleagues as required.

8 General Responsibilities 1. All staff are expected to report for work on time and fulfil their hours of duty, from time to time some flexibility may be required in order to meet the needs of the job and this may be outside regular hours of work. 2. All staff are expected to promote and contribute to a cooperative and productive work environment. Staff are also expected to show respect and consideration to their colleagues and all patients and visitors to the hospital. 3. All staff are expected to follow the dress code for their area of work. All uniforms as required by different work areas should be worn at all times. Staff who do not have a uniform are expected to wear appropriate, respectful, modest business dress. Jeans are not considered appropriate attire. 4. The hospital is a no smoking hospital and smoking is only permitted in the designated smoking areas and only during official break periods. 5. All staff will abide by confidentiality rules and will not disclose any information about patients, the staff or the workings of the hospital, except in certain circumstances where express permission is given as per the Confidentiality Policy. 6. All staff are expected to comply at all times with the requirements of Health and Safety regulations and to take responsibility for the health and safety and welfare of others in the working environment ensuring that agreed safety procedures are carried out to maintain a safe environment. 7. The Hospital has a Control of Visits in the Hospital and Security of Workers policy in order to help protect patients, visitors and staff and to safeguard their property. All employees have a responsibility to ensure that those persons using the Hospital and its service are as secure as possible. 8. The Hospital is committed to equality and all staff are expected to treat colleagues, patients and visitors to the Hospital with dignity and respect, regardless of their ethnic background, religion, race, gender, age or sexual orientation. 9. All staff are expected to familiarise themselves with the requirements of the Hospitals policies and procedures for staff and also their specific area of work. 10. All appointments within the Hospital are subject to pre-employment health screening. 11. All staff are responsible for ensuring that all risks of cross infection to patients are minimised and that all policies, procedures and guidance relating to infection control practice are adhered to. 12. All staff are responsible, where relevant, for ensuring that all equipment used by patients is clean/decontaminated as instructed by manufacturers and in line with the infection control/guidelines protocol and policy. 13. The job description gives a general outline of the duties of the position and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the member of staff.

9 14. Any other duties as designated by your manager and which are commensurate with the grade. Targets for Budget Income from Donations & Gifts Priories 2,290,000 Major Gifts/Trusts and Foundations 800,000 Individual giving income 240,000 Legacies 150,000 The Guild 75,000 Knights Templar 200,000 Capital Donations 0 Events Sponsorship 54,000 Total Donations & Gifts for Operations 3,809,000 Person specification Education Degree level education or equivalent through relevant training / experience. Knowledge / Understanding A proven track record of successful income generation. Knowledge of fundraising techniques; including appeals, major gifts, legacies, corporate and trusts. An understanding of setting strategy, budgeting, forecasting and financial reporting. Advanced presentation and negotiation skills, both verbal and written. A working knowledge of the Charities Acts and Self-regulation. A sound understanding of communications and marketing within the not-for-profit sector. Experience Experience of major donor fundraising, including high level individuals and trusts, securing new funding through diverse approaches. Experience of team-building, managing and motivating staff and volunteers to achieve success. Experience of balancing revenue and capital income requirements. Experience of meeting targets and deadlines within financial constraints. Skills / Abilities Empathy with the work and purpose of St John Eye Hospital. Strong interpersonal skills, capable of building and developing relationships at all levels and disciplines. Proven management skills and ability to motivate and support a team. Able to engage, interact, influence and make positive contributions to the running of the wider organisation. Ability and willingness to work flexible hours; including some evening and weekend work. Ability and willingness to travel to Jerusalem and elsewhere. Computer literacy skills.

10 Desirable Skills Membership of the Institute of Fundraising. Experience of raising funds for overseas work. Experience in raising funds from overseas sources. Salary and Conditions of Service Salary: 65,000 to 75,000p.a. for fulltime - pro rata 4 days will be considered for the right candidate. Full details, terms and conditions of employment will be issued if an offer of employment is made Main Place Of Work 4 Charterhouse Mews London EC1M 6BB Recruitment Process You should make your application online at When applying online please submit a letter of application, including a personal statement demonstrating how you meet the attached person specification. For an informal confidential discussion call Richard Evans on or or Keith Ridland on or Early closing date for applications: 10 th April 2017 Final closing date for applications: 18 th April 2017 Fact-finding discussion with current Director of Fundraising: 24 th /25 th April 2017 Final Panel Interviews & Presentation: 3 rd May 2017 Expected start date: 22 nd May 2017 To find out more visit: