Harvard Summer School Study Abroad Programs Health, Safety and Security Meeting. Thursday, April 6 8:30 10:30 am Harvard Faculty Club
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1 Harvard Summer School Study Abroad Programs Health, Safety and Security Meeting Thursday, April 6 8:30 10:30 am Harvard Faculty Club
2 Agenda Introductions Harvard Global Support Services (GSS) Harvard Travel Assist HSS Emergency Response Protocols Best Practices/Case Studies 1 Faculty Pre-Program Preparations Student Preparation Best Practices/Case Studies 2
3 Scandinavia Dominican Republic Oxford Paris (bio) Paris (lang) Dakar Trento Prague Milan & Siena Venice Greece Vienna & Berlin Kyoto Beijing Seoul Tokyo Yokohama San Jose de Moro Recife Buenos Aires 2017 HSS Study Abroad Programs
4 Harvard Summer School Dean s Office Sandra Naddaff, Dean of the Summer School snaddaff@fas.harvard.edu Karen Flood, Associate Dean for Academic Affairs kflood@fas.harvard.edu Rob Neugeboren, Dean of Students neugebor@fas.harvard.edu /7 cell: Matilda West, Assistant Director, HSS Study Abroad Programs matilda_west@harvard.edu Alex Lopatin, Coordinator, HSS Study Abroad Programs alopatin@fas.harvard.edu
5 Global Support Services (GSS) International Safety and Security 4-person team responsible for international safety and security for students, faculty, & staff to include identity based risks Information and intelligence collection and analysis Risk ratings Policies Proactive and Reactive Reach Due Diligence and orientations Harvard Travel Registry: travel monitoring & preemptive alerts In-country communications & on-the-ground support Harvard Travel Assist: medical & security assistance
6 Harvard Travel Assist ~ 20 calls last summer from HSS Medical assistance and evacuationadvice, referrals, medical monitoring, guarantee of payment (not medical insurance) Security assistance and evacuation- advice, shelter in place support Travel assistance- lost document replacement assistance, emergency translation
7 Harvard Travel Registry travelregistry.harvard.edu Confirm details from bulk upload of travel plans Register side/ weekend trips and changes in contact information
8 HSS Emergency Response Protocols
9 Best Practices: Case Studies 1 What do you do? Who do you call? Incident 1 An Incident and Possible Sexual Assault Two females returned to the dorm after a night of drinking, along with two male companions (not in the program). The dorm supervisor knocked on the students door but was denied entry and the two males remained overnight. Incident 2 A Medical Emergency It s day 2 of the program and a student reports experiencing sharp abdominal pain at night. The student is taken to the ER and diagnosed with appendicitis and needs to be admitted to a hospital for an emergency appendectomy. Estimated length of admission is three days. What do you do? Whom do you call? What is the follow up?
10 What is considered a reportable incident? Reportable incidents include serious illnesses, injuries, crimes of all kinds, missing persons, harassment, property damage, and natural disaster. Immediately contact Harvard Travel Assist ( ) in the following cases, even if the traveler is already getting help: new or worsened illness of injury that calls for attention of a medical professional, arrest or detention of a Harvard affiliate, violence against a Harvard affiliate, or missing Harvard affiliates. If an incident is discovered post-travel Program Directors are asked to ensure the incident is reported directly to GSS either through the reporting tool on the GSS website, traveltools.harvard.edu, by to globalsupport@harvard.edu, or by notifying HSS.
11 Emergency Response Protocol FIRST Ensure student well-being. Seek immediate medical attention, if necessary. SECOND Call HSS (Rob Neugeboren use 24/7 cell number). Advise student(s) to call Harvard Travel Assist and to inform their parents. THIRD Write up a full report of the incident via GSS secure website.
12 Sexual Assault Proactive Responsible employee Reporting responsibilities Local research Does medical care require a police report? Do the local police have the skills and training to properly address sexual assault? Can local medical resources properly address sexual health concerns following an assault? Reactive Make sure affected individual is in a safe place Local 911? Harvard Travel Assist Office of Sexual Assault Prevention & Response (OSAPR) (24 hours) Office for Sexual and Gender-Based Dispute Resolution (ODR)
13 Death of a Student Make sure anyone else who may be affected is safe. If an emergency situation is ongoing at the scene, instruct the person reporting the incident to call local emergency services and/or Harvard Travel Assist immediately. Ask the person reporting the incident if anyone else from Harvard is involved and obtain their basic information. Collect details on the incident. Call the Harvard University Police Department and the Harvard University Operations Center to report the death. HUPD is responsible for notifying the next of kin. HUOC will notify GSS. After notification, communication from Harvard to the family should come from the school s Dean of Students, HR, or Faculty Affairs.
14 Encountering Otherness Abroad Gender and Culture Group Dynamics Diversity and Inclusion
15 How are Students Prepared? Admitted Students page on HSS website GSS Online Orientation Ensures baseline knowledge of health, safety, and security issues while abroad Program orientation meeting(s) Your program orientation meetings held in April/May, and upon arrival at program site Emergency information cards: yellow HSS card and Harvard Travel Assist card HSS required forms Conditions of Participation/General Risk and Release Form Health Clearance
16 Program Start Reminders CONTACT HSS Send us a confirmation when all your students have arrived Let us know if there are any late arriving students Tell us your local cell phone number DISCUSS WITH YOUR STUDENTS Make sure all students have the HSS yellow card and the HTA card Review your emergency plan with your students and identify your central meeting location in the event of an emergency Review content of Conditions of Participation Form with students UPDATE HTA Update your program s information on the Harvard Travel Registry
17 Best Practices: Case Studies 2 What do you do? Who do you call? Incident 1 One of your students goes off his medication while on program and becomes unstable. He did not self-report mental health issues before departing on the trip. Incident 2 A student comes to you and tells you in confidence, Student X has drugs. Incident 3 One student is late to almost every group event/function. One day, he does not arrive at all for scheduled activities. Incident 4 One of your students was at a club, drank too much, and ended up damaging club property. The club demands compensation.
18 Questions? Please don t hesitate to contact us at any time.
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