Fostering skills development through high quality training. West London College. wlc.ac.uk

Transcription

1 Fostering skills development through high quality training wlc.ac.uk West London College West London College is the trading name of Ealing, Hammersmith & West London College

2 COLLECTIVELY ADDRESSING THE LONDON SKILLS GAP The Southall Manor House (SMH) is an innovative flagship project, representing a partnership between Ealing Borough Council and West London College (WLC), supported by the Greater London Authority and the Mayor of London, that will include a commercial restaurant and hospitality and events venue. It will also offer training and development of skills for local communities and businesses, including a wide range of skills training, hospitality and business support, and apprenticeship opportunities. This will be a prime venue for corporate and private events, as well as a community hub for skills training and development and community use. This offering of first class facilities and services will provide the platform to create and sustain jobs, training, apprenticeships and learning opportunities. Situated in an historic location, Southall Manor House is an iconic structure in an enviable position. It is a Grade II* listed building, the oldest building in Southall, and has a striking Tudor style frontage. With Crossrail due for completion in 2019, it will not only serve the locality, but also be in direct access to central London with Bond Street only 17 minutes away. For those coming from further afield, it is 4 miles from Heathrow Airport. This is an historic site reimagined for the hospitality and culinary arts sector and will serve to address the skills gap in this sector and support local businesses with skills training.

3 SOUTHALL MANOR HOUSE A COMMUNITY ENTERPRISE Southall Manor House will establish a new community enterprise becoming a regional centre of excellence for the hospitality industry. This multi-functional facility will comprise a commercial restaurant, an events venue, and education and training facilities to support the locality with skills training, helping to address the skills gaps within the hospitality industry. SMH will be a destination location in West London and support skills development, employment and business growth in the hospitality and catering sector.

4 SOUTHALL MANOR HOUSE OUR VALUES Use of Technology Community Employer Focussed Innovation Skills Development Equality, Diversity & Inclusion Aims: Deliver high quality apprenticeships, training and career opportunities Address the skills gaps and recruitment needs in the hospitality sector Support local economic and business growth Create superb facilities for customers, education, training and community use Become a destination location in West London Establish a landmark facility in Southall with both a local and regional profile General space and support for local people s interests, from food growing and cooking to intergenerational and cross-cultural skill swapping and celebration Sustainability High Quality

5 FACILITIES INTRODUCTION Southall Manor House will provide stateof-the-art facilities to cultivate skills and training in the hospitality sector. Facilities will be tailored for use by students, employers, customers and the community. This creates a multifaceted offer, addressing the skills gap in the local area and generating a community space for residents and local businesses. Southall Manor House is an innovative blend of old and new the iconic building steeped in history and the new and dynamic training offer.

6 RESTAURANT & CAFES Restaurant & Cafes The main 80-seat restaurant dining room offers an elevated lunch and dinner menu but still maintains the more informal dining style that is prevalent now in London restaurants, making the restaurant somewhere you could well come to more than once a week. The café offers a simpler, counter-service and more casual dining experience. The main restaurant dining room will feature classic global signature dishes that can be developed in the chef training program to give the trainees a broad experience across different techniques, ingredients and cuisines, setting it apart from other local eating experiences. Research has shown that London residents are used to having many different cuisines on offer and expect to sample a variety of culinary options, this will be reflected in the innovative and diverse menu. The bar will offer bar snacks, enabling a full choice of eating experience, catering for every occasion and preference. Coffee Shop The external coffee shop will again have a menu that differentiates it from the café and restaurant. It will have a strong focus on take away and will be open early to capture commuter traffic in the mornings, during the week and for the local residents visiting the adjoining park.

7 MEETING SPACES & VENUE HIRE Modern Meeting & Conference Spaces Part of the unique nature of this redevelopment is the skills training it provides, not only for the sector but also local businesses. The onsite meeting and conference rooms/spaces are perfect for local businesses and community groups. However, they can also be used for the staff training we have on site. These flexible facilities can be used by external groups, including after school tuition, hobby and craft related classes, meetings, family get-togethers and possibly even some holistic therapies using the rooms to consult. Clients also have the option of hot-desking spaces where people can work quietly and collaborate with others in small groups without needing a meeting room. Private Hire Events Southall Manor House is a beautiful venue to host large private hire events, such as weddings or large functions. With wellequipped facilitates SMH can provide a flexible service to cater for a multitude of events and with excellent transport links this could appeal to the local community and those from further afield. Conference Rooms Staff Training Flexible for any Function

8 SOUTHALL MANOR HOUSE A HUB FOR HOSPITALITY RECEPTIVE APPEALING INVENTIVE PIONEERING RESPONSIVE ENGAGING INSPIRING QUALITY DIVERSE DYNAMIC COMMUNITY INTERACTIVE MEANINGFUL APPEALING AMBITIOUS EXCELLENCE INNOVATIVE MOTIVATING VIBRANT

9 SOUTHALL MANOR HOUSE A DESTINATION LOCATION Situated in the heart of a vibrant community, Southall is a thriving and developing area. The opening of the new Crossrail service in 2019 will make Southall a highly accessible destination, creating numerous opportunities for employment. Southall Manor House is part of a wider package of regeneration initiatives in Southall. Other developments include the Southall Waterside building development, an 85-acre scheme with 3750 homes. The creation of new homes will further expand the area, heightening the need for training opportunities and also the footfall for the commercial arm of SMH in relation to the restaurant and café. Heathrow only 4 miles away! Bond Street only 17 minutes away!

10 ADDRESSING SKILLS SHORTAGE The redevelopment of the landmark Southall Manor House will be fundamental in addressing skills and training shortages in the hospitality industry. A report by the British Hospitality Association examined the economic contribution of the industry stating that the hospitality industry is the 4th biggest employer in the UK, accounting for 3.2m jobs through direct employment in The industry therefore has high employment needs, hence the vital requirement for skilled workers in this field. The Southall area has a strength in hospitality with food reflected in the local economy. A report from KPMG for the British Hospitality Association examined the recruitment deficit in the industry. By 2020, the hospitality sector could face a total recruitment gap of over 1 million workers. The need for skilled workers is paramount to propel the hospitality industry forward and to keep up with demand. Southall Manor House can provide the ideal space to address this skills gap and equip students with appropriate skills training to foster a proficient workforce. The report also mentioned that the sector has a higher proportion of hardto-fill vacancies, and greater growth in the number of monthly job postings, than any other sector. The growth of the sector further highlights the increasing demand for trained staff and the mention of hard-to-fill vacancies demonstrates the importance of tailored and high quality training. With career focused and vocational courses, the provision at Southall Manor House will be well situated to address the wider concerns of industry by nurturing a skilled workforce with direct routes to employment.

11 JOBS 3.2M 4 th biggest employer in the UK 3.2m jobs Recruitment gap of 1m by 2029 Higher proportion of hard-to-fill vacancies JOBS 79% Greater growth in the number of monthly job postings 79% growth in vacancies in the last 5 years

12 SOUTHALL MANOR HOUSE Southall Manor House will address the skills gap with bespoke and tailored programmes designed with direct routes to employment.

13 SUPPORTING LOCAL EMPLOYERS Southall Manor House will have key links with local employers to support their business needs, this will include: Providing high quality training to upskill staff Excellent facilities and state-of-theart equipment Meeting and conference spaces Cultivate a skilled workforce to fill recruitment gaps

14 LAUNCHING CAREERS There are numerous opportunities in the catering and hospitality industry including: 14K- 23K Kitchen Assistant Assistant Chef Waiter/Waitress Event Organiser Food & Beverage Assistant Front of House Team Member Host Housekeeper Concierge Operative 24-29K Food & Beverage Supervisor Front Office Supervisor Sous Chef Event Co-ordinator

15 30K-35K Head Chef Assistant Hotel Manager Deputy Manager Customer Services Manager Reservations Manager Retail Manager 40K+ 50K+ Food & Beverage Director Area Manager Restaurant Owner 100K+ CEO of hospitality company Operations Director Executive Chef General Manager

16 SOUTHALL MANOR HOUSE Our strong links with local employers ensure we can meet the needs of the industry.

17 BENEFITS Benefits to the students, employers, communities and businesses of London: Be an iconic destination location in London Address the skills gap and deliver a range of career focused and tailored courses Support the community by providing a space for education & training, meeting rooms and catering services Support employers by cultivating a skilled workforce to meet the needs of industry A space which celebrates the vibrancy and diversity of Southall Courses taught by industry professionals with direct routes to employment

18

19 PARTNERSHIPS The partnership between West London College and Ealing Borough Council will create a development that will play a pivotal role in providing high quality training for employment in the hospitality and catering field. The project will proactively seek and develop partnerships and collaboration with other organisations industry, education and training providers, local groups and businesses, sponsors and investors. wlc.ac.uk West London College

20 For further info contact: West London College Gliddon Road Barons Court London W14 9BL southallmanorhouse.co.uk Photo credits to Rory Gardiner wlc.ac.uk West London College West London College is the trading name of Ealing, Hammersmith & West London College