2016 ANNUAL RESULTS HUMAN RESOURCES MANAGEMENT 6 APRIL, 2017 STUDIO HARCOURT 6 RUE DE LOTA PARIS 16 E 10H30

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1 2016 ANNUAL RESULTS HUMAN RESOURCES MANAGEMENT 6 APRIL, 2017 STUDIO HARCOURT 6 RUE DE LOTA PARIS 16 E 10H30

2 CONTENTS SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP HIGHLIGHTS 2016 ANNUAL RESULTS OUTLOOK 2

3 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP SYNERGIE, A PURE PLAYER IN HUMAN RESOURCES TEMPORARY EMPLOYMENT RECRUITMENT FOR CDD/CDI* PUBLIC SECTOR DIVERSITY TRAINING HR ADVICE SOCIAL ENGINEERING OUTPLACEMENT OUR MISSION: TO OFFER OUR CLIENTS TAILORMADE RECRUITMENT SOLUTIONS 3

4 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP A BENCHMARK EUROPEAN PLAYER IN HUMAN RESOURCES MANAGEMENT No. 1 independent French HR services group No. 5 European group 100,000 client companies 2,990 permanent employees 63,000 temporary employees seconded daily 640 branches in 15 countries Turnover of 2 billion in 2016 Own funds of 370 million at 31/12/ : 25 NEW BRANCHES 4

5 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP A STRONG PRESENCE IN EUROPE, CANADA AND AUSTRALIA LOCATED IN 15 COUNTRIES FRANCE / UNITED KINGDOM / NETHERLANDS / BELGIUM / LUXEMBOURG / SWITZERLAND / GERMANY / CZECH REPUBLIC / POLAND / SLOVAKIA / SPAIN / PORTUGAL / ITALY / CANADA / AUSTRALIA 5

6 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP A STRATEGY OF ACCELERATED INTERNATIONAL EXPANSION BREAKDOWN OF TURNOVER IN % 12% 21% 52% FRANCE 24% NORTHERN EUROPE % 34% 40% 22% SOUTHERN EUROPE 2% CANADA/ AUSTRALIA % % 6

7 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP MULTI-SECTOR AND MULTI-CLIENT POSITIONING INDUSTRY TERTIARY & OTHER SECTORS, INCLUDING SPECIALITY BUILDING AND PUBLIC WORKS TRANSPORT/ LOGISTICS 49% 22% 15% 14% KEY ACCOUNTS 42% 58% SME/SMI A FULLY RESPECTED "CLIENT MIX" 7

8 SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP SYNERGIE'S EXPERTISE: A TRUE MASTER CARD AERONAUTICS SHIPBUILDING AGRO-FOOD COSMETICS LUXURY GOODS INDUSTRY ENGINEERING NUCLEAR PUBLIC SECTOR TERTIARY LEGAL SERVICES AUTOMOTIVE BANK FINANCE INSURANCE HOTELS CATERING MEDICAL PARAMEDICAL SOCIAL SERVICES INFORMATION TECHNOLOGY TRANSPORT LOGISTICS ETC. 8

9 CONTENTS SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP HIGHLIGHTS 2016 HALF-YEAR RESULTS OUTLOOK 9

10 HIGHLIGHTS INCREASED ACTIVITY IN GROWTH SECTORS AERONAUTICS SHIPBUILDING AUTOMOTIVE RENEWABLE ENERGY TERTIARY DIGITAL 10

11 HIGHLIGHTS SYNERGIE, A PLAYER IN AERONAUTICS Aeronautics turnover in 2016: 125 million SYNERGIE: No. 1 supplier to AIRBUS in France Contract renewed in 2016 for 3 years An attractive outlook in Europe 20 branches specialising in aeronautics A guaranteed workload schedule until 2025 SYNERGIE's aeronautics fairs in 2016: 40,000 visitors 40,000 CVs An employment-training dynamic that is unique in the profession: more than 100,000 training hours delivered each year 100 expert recruiters Synergie.Aéro : an unrivaled pool of skills OUR POSITION WITHIN THE AIRBUS GROUP AND THROUGHOUT THE AERONAUTICS SUPPLY CHAIN MAKE SYNERGIE A MAJOR PLAYER IN THIS BUSINESS SECTOR 11

12 HIGHLIGHTS SYNERGIE, THE PREFERRED SUPPLIER TO THE SHIPBUILDING INDUSTRY Shipbuilding turnover in 2016: 20 million DCNS: an exceptional contract and a showcase for French industry STX Saint-Nazaire: a major order for 14 liners Specific training to compensate for shortages of profiles A 10-year order backlog A continuous increase in activity Expansion of operations abroad 12

13 HIGHLIGHTS A CONTROLLED PRESENCE IN THE AUTOMOTIVE INDUSTRY Automotive turnover in 2016: 76 million Strong expansion in Europe A presence throughout the supply chain: manufacturers, equipment makers, service centers, etc. A rapidly recovering market compared with specialised branches SYNERGIE, A KEY PLAYER IN GROWTH SECTORS 13

14 HIGHLIGHTS LE CDI INTERIMAIRE A solution to build loyalty among our temporary employees Sought-after qualified profiles Placements in all business sectors, particularly in aeronautics, and a promising start in the shipbuilding industry Improved profitability A TARGET OF 1,000 CONTRACTS IN

15 HIGHLIGHTS IN-HOUSE RECRUITMENT, A STRONGER PRESENCE WITH OUR CLIENTS Proxi turnover in 2016: 125 million Extension of in-house recruitment with Synergie Proxi A way of building client loyalty Dedicated employees, sometimes on-site, who are genuine privileged contacts with our clients Another step towards full outsourcing of HR, a very popular solution in some countries (Managed Services Provision) SYNERGIE PROXI: A "TURNKEY" SOLUTION 15

16 HIGHLIGHTS THE SYNERGIE OPEN CENTERS: EXPERTS WITH AN INNOVATIVE RECRUITMENT MODEL Open Centers turnover in 2016: 105 million An offering integrated with business solutions Branches in major cities to capture a more diverse public Great potential in development in the tertiary and high-technology sectors OPEN CENTERS: A PERFORMANCE DRIVER 16

17 HIGHLIGHTS A STRATEGIC ACQUISITION IN NORTHERN EUROPE CAVALLO / GERMANY - FEBRUARY branches mainly located in Bavaria Annual turnover of approximately 25 million Doubling of our presence in the Länder that are more dynamic, in the south of the country STUDY OF NEW TARGETS IN NORTHERN EUROPE 17

18 HIGHLIGHTS FOCUS ON BELGIUM Eighth-largest recruitment network in Belgium 2016 turnover: 238 million up 17% compared with branches and in-house operations 280 permanent employees 4,000 employees placed per week 2,500 clients 18

19 HIGHLIGHTS A REAL SOURCE OF GROWTH Global Cross Sourcing turnover in 2016: 30 million An international recruitment policy designed to attract talent in order to: Ease difficulties with local or national recruitment Seek a highly qualified international profile Advantages that help us respond: In the top 10 European countries 643 branches serving international operations Dedicated teams A shared IT tool Specific support A SERVICE OFFERING THAT IS UNIQUE IN THE PROFESSION 19

20 HIGHLIGHTS STRENGTHENING SYNERGIE'S ONLINE PRESENCE New synergie.com corporate website in 2016 New synergie.fr business site in 2017 An active presence on social networks 20

21 HIGHLIGHTS SYNERGIE'S DIGITAL TRANSFORMATION CONTINUES A strategic priority for SYNERGIE: increasing the number of initiatives in this area in order to create value in respect of our temporary employees and candidates, our clients and also the general public: 86% of candidates use their smartphones to look for work Creation of a proprietary web services platform for our clients (dematerialisation of their personnel needs) synergie.com website for the general public 21

22 CONTENTS SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP HIGHLIGHTS 2016 ANNUAL RESULTS OUTLOOK 22

23 2016 ANNUAL RESULTS KEY PERFORMANCE INDICATORS TURNOVER CURRENT OPERATING PROFIT NET PROFIT 1,798.9 million 1,991.8 million 92.7 million million 60.1 million 65.0 million SYNERGIE IS AT ITS HIGHEST EVER LEVELS 23

24 2016 ANNUAL RESULTS STRONG GROWTH IN ACTIVITY IN 2016 CONSOLIDATED TURNOVER In M Variation France 1, % Southern Europe % Northern and Eastern Europe % Canada / Australia ,1% International % Total 1, , ,7% 24

25 2016 ANNUAL RESULTS INCOME STATEMENT In M Turnover 1, ,798.9 Current operating income (1) Operating income Cost of net financial debt (0.5) (0.7) Exchange rate difference (2) (2.3) 1.2 Income before tax Income taxes (3) (28.2) (29.3) Net profit (1) Before amortization and impairment of intangibles assets (2) Brexit effect at 31/12/2016 on EUR/ parity (3) Including an Economic Added Value Contribution (CVAE) of 14 million in

26 2016 ANNUAL RESULTS CURRENT OPERATING PROFIT In M M %/CA M %/CA France % % Southern Europe % % Northern and Eastern Europe % % Canada / Australia (0.2) - International % % Total % % 26

27 2016 ANNUAL RESULTS A SOLID BALANCE-SHEET STRUCTURE In M Shareholders equity Net cash of the bank balances Net financial debt Net cash including CICE mobilizable «Industrial» capital expenditure

28 2016 ANNUAL RESULTS STATEMENT OF CASH FLOWS In M Consolidated net profit Restatement of income and expenses with no effect on cash (26.2) (19.0) Self-financing capacity Change in WCR relating to operations (43.5) 2.0 Cash flows generated by operations (4.7) 43.1 Flows relating to investment operations (10.7) (9.0) Flows relating to financing operations (16.1) (10.6) Change in cash (31.5)

29 2016 ANNUAL RESULTS SHARE PRICE AT HIGHEST EVER LEVELS CLOSING PRICE AT 31/12/2016: 35 (UP 31.6 % YEAR-ON-YEAR) 41,60 reached in March 8, 2017 SHARP RISE SINCE 1 JANUARY

30 2016 ANNUAL RESULTS SYNERGIE ON THE STOCK MARKET Number of shares: 24,362,000 Share capital of 121,810,000 Market capitalisation: 902 million at 31 March 2017, compared with 583 million at 31 March 2016 Euronext Paris Compartment B / SRD Long Dividend proposed to Shareholders' Meeting of 14 June per share for payment on 23 June

31 CONTENTS SYNERGIE, EUROPE'S FIFTH-LARGEST HUMAN RESOURCES MANAGEMENT GROUP HIGHLIGHTS 2016 HALF-YEAR RESULTS OUTLOOK 31

32 OUTLOOK HIRING INTENTIONS IN 2017 In Europe, all sectors and regions are trending upwards In France, since January, there has been continued growth in temporary employment (+ 8.4%) The employment market for managerial staff looks promising, particularly in the services sector (IT and telecoms, engineering and R&D, legal and accounting and consultancy activities), representing between 208,000 and 225,000 hires. More than 65% of hiring intentions are coming from SMEs/SMIs, whose managers are currently showing a high level of confidence and willingness to invest 2017: a positive year for growth Sources: Pôle emploi, Le Figaro, Les Echos, etc. 32

33 OUTLOOK AREAS OF DEVELOPMENT FOR THE SYNERGIE GROUP ORGANIC GROWTH Extending our network of branches to the most dynamic employment areas Actively rolling out interim recruitment Developing our offering of international secondment of qualified professionals (Global Cross Sourcing) Widen the recruitment/placement business, particularly in the tertiary sector and new technologies EXTERNAL GROWTH Pursuing our expansion in highprofitability countries where SYNERGIE is already established, such as Germany, the Netherlands, Belgium and Italy. Consolidating our presence in Eastern Europe to optimise sourcing Enhancing our geographical spread in Europe: Scandinavia, Austria, etc. INCREASING OUR EXPERTISE BY PROVIDING SERVICES WITH HIGH ADDED VALUE 33

34 OUTLOOK EXCELLENT EXPANSION PROSPECTS FOR OUR OPERATIONS Turnover at end-february 2017: 323 million up 17.4% Improved performance both in France and internationally Target for 2017 turnover: 2.2 billion SYNERGIE IS VERY CONFIDENT FOR

35 OUTLOOK UPCOMING INFORMATION Publication of first-quarter turnover on 26 April 2017* Shareholders' Meeting of 14 June 2017 * After market 35

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