Water Industry Worker Training How to Make it Count

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1 Water Industry Worker Training How to Make it Count qldwater 54 of 58 local government (non-indigenous) water service providers 9 of 15 aboriginal and TI councils Wide Bay Water Corporation and Gladstone Area Water Board

2 First european water filtration First european sewers s First link of cholera to water supply Whole-city chlorination. 1908

3 National Trends & Drivers Trend towards more definitive regulations (e.g. Water pricing, water reform, demand management, safety and reliability). Changes in governance structures and ownership. Increasing community/customer demands on service, reliability and environmental stewardship. Emphasis on planning to meet external drivers such as climate change and increases in technology. Institutional Arrangements Power & Water Water Corporation 1% 20% 73 local governments 10% AQWEST Busselton Water 8% 23% 2% SA Water 25% 16 businesses 2% 28 local governments 104 local governments Hunter Water Sydney Water ACTEW state owned entities local government owned % % of national population

4 Institutional Arrangements Institutional change 400 Numbers of Local government water entities are decreasing. LG water entities Victorian Reform 1993 Queensland restructures 08 & Tasmanian restructure 2009 NSW Review? 2012 Tasmania Southern Region Company 29 local governments 3 LG owned bulk corporations State Northern Region Gov. Company review with two possible models state-wide authority regional corporations will service a population of ~250,000 includes Hobart Water (current bulk provider) plus 12 councils to transfer staff and assets population ~140,000 Esk Water - bulk provider 8 councils including Launceston Common service Provider Subsidiary North - West Region Company population ~110,000 Cradle Coast Water - bulk provider 9 councils

5 Bulk Supply Treatment Bulk Transport WA, SA, NT, ACT Single State GOC Regional Victoria x3 Water Corporation x11 x2 Melbourne Water Corporation (Melbourne Water) County Councils x5 New South Wales Gosford Hunter Sydney Wyong Water Catch. Auth. Corp. Auth. Gosford & Wyong City Councils LG x2 Sydney Water Corp. State Water LG X 37 Distribution State GOC (x 3) x7 X 1 User Retail Client Client Client Client Client Client Client Client Client Client 107 That s s what they said in SEQ

6 That s s what they said in SEQ

7 That s s what they said in SEQ Bulk Supply Treatment Trading as : Seqwater CEO: Peter Borrows Bulk Transport Commenced: July 2008 Trading as : Bulk Water Sure Smart Water & Supply Authority Western Corridor Recycled Water Pty Ltd CEO: Keith Davies Bulk Water Transport Authority CEO: Barry Dennien Commenced: July 2008 Water Grid Manager Manufactured Water Authority Trading as : Linkwater CEO: Peter McManamon Commenced: July 2008 Distribution Retail Retail Entities Commencing: July 2010 Between 3 & 10 entities Aligned with LG borders Retail Retail Links with customers 1 2 Retail 3 Distribution Entity Commencing: July 2010 Jointly owned by 10 councils Also owns & operates STPs User Client Client Client Common Industry Issues Attracting and retaining staff. Appropriate quality assurance. Career paths for staff (Gen Y). Regulatory and institutional reform. Lack of time for training. Remote and dispersed workforce.

8 Torres Carpentaria Winton Ingham Cunnamulla Charleville Bernard Salt on the Labour Market Growth in Labour Market 250, , , ,000 Boomer Gen X Gen Y Millennials 200,000 50, Source: Australian Bureau of Statistics; KPMG

9 Numbers of Engineers Graduating in 2004 A fortune magazine story on July 25, 2005 reported that 600,000, 350,000 and 70,000 was the number of engineers produced in 2004 in China, India and the United States, respectively. Numbers of Engineers Graduating in 2004 Source: Duke University December 2005 "Framing the Engineering Outsourcing Debate,

10 Numbers of Engineers Graduating in ,400 Numbers of Engineers per capita Source: The Engineering qldwater Profession: A Statistical 4701 Handbook, Fifth Edition, 2008

11 Source: The Engineering Profession: A Statistical Handbook, Fifth Edition, 2008 Source: The Engineering Profession: A Statistical Handbook, Fifth Edition, 2008

12 Australian Water Industry ,000 39,000 40,000 12,500 7,000 7,000 28, Growth Resignations Retirements SOURCE: ICEWaRM National Water Skills Audit for COAG June Demand for vocational & higher education places (Existing workforce) number of places required Certificate II & III (255) 481 Diploma (36) Certificate IV (161) Eng. or Science Degree (29) Management / Other (29) Masters 100 (8) Graduate Certificate (63) 0 Vocational Higher Education n = 34% of council utilities representing 63% of all connections

13 Our Approach Partner with RTOs Coordinate industry demand Review available and required content Promote blended delivery (e-learning) Qld Skills Formation Strategy Pilot Water Industry Worker programs Water Industry Worker (Civil)

14 Water Industry Worker Program The Water Industry Worker concept has been born from the need to develop a plan to implement a competency recognition program for water industry No longer will water industry workers be seen as unskilled labour but will be viewed as highly skilled and capable, with skills that are nationally recognised. qldwater Water Industry Worker Program The Big Picture! Provide WIW with an opportunity to learn new skills Career development => skills framework Recognition of competencies Portability of industry skills Job satisfaction => staff retention Aging workforce Attraction Training structure that supports best practice in the water industry nationally qldwater

15 Water Industry Worker Program Current Pilot SEQ WIW (Civil) Commenced 15 th June Participants (10 councils) Cert II in Water Industry Operations Skills Recognition Workplace training and task based assessment) + plus e-learning Co Provider with TAFE Graduation 18 th December 2009 Water Industry Worker Program TAFE Qld First of many RTO partnerships Alliance among Wide Bay Institute of TAFE, Skills Tech Australia, Sunshine Coast Institute of TAFE Draws on skills from all three, partnership to develop new material Co-provider model means industry subject matter experts working directly with TAFE assessors, and industry review of all materials.

16 Water Industry Worker Program Workplace Training Skills Recognition pathway On the job training Workplace observation Oral Questioning Third Party Report E-Learning Mentoring Water Industry Worker Program Certificate II in Water Industry Operations: NWP201B NWP202B NWP203B NWP209B NWP226B NWP233B NWP234B NWP250B NWP253B NWP254B NWP255B Follow defined OHS procedures and regulatory requirements Apply environmental and licensing procedures Plan and organise personal work activities Use plans, maps, drawings and specifications Prepare and restore worksite Construct and install water distribution assets Locate, identify and protect utility services Construct and install wastewater pipelines Install and repair water services Repair or insert water distribution assets Maintain and repair wastewater

17 Water Industry Worker Program Regional Queensland Regional WIW 5 councils supercharged Cert III floating model with different streams Skills Recognition Workplace training and assessment e-learning (crucial for remote) Implement Oct or Feb Water Industry Worker Program Next Steps 100 participants (SEQ) Pilot in regional Qld Involvement of other RTO s Mentoring program Development of content

18 Water Industry Worker Program Future...

19 Rob Fearon, Executive Manager Phone: (07)

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