0What can I do through the YourCause community?

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1 0What can I do through the YourCause community? Create a personalized profile page Donate to approved charities that you would like to support Track your volunteer hours for a Cause Card credit Request a match on dollars to approved organizations Donate to the Celanese Foundation during the annual giving campaign (currently US only) Community What is YourCause? What are the different ways a group page can be used? What s a Charity Page? I can t find a charity I m looking for, what do I do? Volunteer Program How does the volunteer program work? Can I log my volunteer hours? Can I search for volunteer opportunities? Can I upload a volunteer event? Can I set my event time on a half-hour? Why won t the event I created save? Matching Gifts Program How does the matching gifts program work? Annual Giving Campaign (Currently US only) What are the benefits of the Celanese Foundation? How does payroll deduction work? Can I designate my contribution to any organization? What types of organizations will my contribution benefit? How does the site committee select organizations? Who is eligible to participate in this program? What forms of payments are accepted when making a donation? Are there fees when I make a credit card donation? General Questions Why did Celanese decide to create the Celanese Foundation? Who are the board members of the Celanese Foundation? What is not funded through the Celanese Foundation? Privacy Is my information secure? Feedback, Suggestions, Bug Reporting I have a suggestion for the site. Where can I send it? I have a question about the Celanese Foundation. Where should I go? Help! Something isn t working..

2 YourCause Community: Frequently Asked Questions & Helpful Tips What is YourCause? YourCause is a service provider that offers web-based tools that empower and connect individuals and companies with non-profit organizations (NPOs). What are the different ways a group page can be used? A group page is a great idea for a team event, a specific program within an organization, or any time you want to raise awareness and volunteer as a group. Group admins can also easily send messages to all group members. What is a Charity Page? A charity page is an informative page where supporters can view a charity s mission statement, volunteer opportunities, contact information and more. A charity page is where members come to make a credit card donation to the charity of their choice. I can t find a charity I m looking for, what do I do? Try narrowing down your search. Click the magnifying button on the top right hand of the screen to go to the search page. Then, use advanced options to narrow down your search by EIN number (EIN s are only applicable in the US), category, keyword or state. You can also filter by organizations accepting donations, charity page details and locations served (vs. physical location). Make sure to remove all punctuation and abbreviations when you type in the name of the charity you are looking for. If you still can t find the charity, send us an and we will be happy to assist you at Charity@yourcause.com. Volunteer Program: How does the volunteer program work? By tracking your volunteer hours, you are eligible for a match from the Celanese Foundation. For every hour you volunteer, you will receive a $10.00 USD Cause Card via . This Cause Card is like a digital gift card that can be redeemed in the YourCause community toward an approved non-profit organization of your choice. Cause Cards will be sent out to employees once a month and will contain the hours you volunteered during the previous month. There is no max to the number of hours you can volunteer. Eligible hours include: Corporate sponsored volunteer events Global Impact Month Global Volunteer Policy each employee receives 8 hours of time off work per year to volunteer at the organization of your choice (note: this time is in addition to any corporate volunteer event. This time must be approved by your manager in advance.) Volunteer time outside of work hours How can I log my volunteer hours? You can log your past and upcoming volunteer events and service hours (both team and individual) by going to the Volunteer tab, clicking on Log/View Hours and clicking Log New Hours. Can I search for volunteer opportunities? Yes, go to the Volunteer tab and click on Search Events.

3 You can narrow down your search by: Keywords Location (City, Zip, Country) Date Company Sponsored Events Team Member Driven (employee created events) External Volunteer Events (events created by charities) Nonprofit Partners (events created by charities just for your specific company) Can I upload a volunteer event? Yes, you can create individual or team events. You can upload a volunteer event you have attended (or plan on attending) the same way you log your hours. Go to the Volunteer tab, click on Log/View Hours and click Log New Hours. Please fill out all required fields. Can I set my event time on a half-hour? Yes, we use a decimal system. For example:.25 = 15 mins.50 = 30 mins.75 = 45 mins Why won t the event I created save? You must make sure that all of the fields with the red asterisk are filled in. Please make sure to choose the Event Type and Event Category from the drop down boxes. You MUST also link a charity to the event you create or you will not be able to create the event. If you Add your own Organization you must press Save and Create Event. Matching Gifts Program: How does the matching gifts program work? You can donate to any approved 501c3 non-profit organization excluding churches and you will be eligible for a match from the Celanese Foundation for up to $1,500 per employee per year. You can use a credit card or record an offline donation by uploading your receipt to the system. Annual Giving Campaign (currently US only): What are the benefits of giving to the Celanese Foundation? 1) Your local site committee directs giving based on your preferences based on surveys, fairs and volunteerism. 2) Double your contribution with a 1:1 match from Celanese. 3) 100% of your contribution dollars go directly to non-profit organizations in your community. 4) Complete transparency into how your funds will be used at the selected organizations. 5) Allows employees to build stronger relationship with the local community. How does payroll deduction work? You can either choose to do a one-time payroll deduction or a recurring payroll deduction. If you choose recurring, the deduction(s) you request will come out of your paycheck each pay period. You can use the payroll

4 deduction option only for the annual giving campaign. For the matching gifts program, you will have the option to use a credit card or record an offline donation by uploading your receipt to the system. Who is eligible to participate in the payroll program? All regular, full and part-time US based employees can actively participate. Can I designate my contribution to any organization? No. The annual giving campaign benefits the Celanese Foundation. This will make an even bigger impact on the non-profit organizations selected, because they will receive 100% of your dollars plus the Celanese match. The site committee will work to put your dollars to use in our community in the most effective way. What types of organizations will my contribution benefit? The Celanese Foundation has a mission to create opportunities for at risk families to learn, grow and thrive. To receive funding from the Celanese Foundation, partner organizations must focus on initiatives that center on assisting at risk families, primary education and safe places to live and grow. How does the site committee select organizations? The site committee will select organizations based on the following criteria: Charter & focus areas of the foundation Employee interests Impact our dollars can have on an organization Location Level of employee involvement/volunteerism Who is eligible to participate in the program? All US employees, retirees and contractors are invited to participate. (note: retirees and contractors can only make a contribution via check, cash or stock) What forms of payments are accepted when making a donation? Donations can be made through payroll deduction (one-time or recurring), stock, check or cash. Are there fees when I make a credit card donation? Unfortunately, credit card fees are unavoidable. YourCause and SVCF do NOT take any percentage of the donation made. For international users the best way to minimize credit card fees is to complete your donation directly to the organization and then Record an Offline Donation on the site. This will ensure you still receive the match for your donation, but the fees are minimized. Domestic credit card fees are 2.8% and International credit card fees are 5.85%. Please note: for international credit card donations there is a currency conversation that will be shown on your credit card statement. General Questions: Why did Celanese decide to create the Celanese Foundation? The goal of the Celanese Foundation is to: Incorporate volunteerism into everything that we do To build a companywide culture of giving and caring Create a great cause to rally behind o Our Mission: To create opportunities for at risk families to learn, grow and thrive.

5 o Our Focus: FAMILIES: Families make up the fabric of our community and they play an important role in helping children succeed. Families that are impacted by violence, drug abuse and unemployment are just a few causes that we support in order to keep our community safe. PRIMARY EDUCATION: Helping children, especially those in high-risk, high-poverty communities, requires special attention and support that many public schools cannot easily provide. Celanese Foundation financial gifts and volunteer efforts help students reach their full potential in school. We support organizations that are dedicated to providing academic, social and emotional support to help students graduate high school. SAFE PLACE TO LIVE AND GROW: Everyone has the right to a standard of living adequate for the health and well-being of himself or herself and family, yet this basic need remains unmet for many. Through Foundation support organizations designed to provide shelter to those impacted by homelessness or natural disaster, assist those affected by domestic violence and empower men and women to build and nurture their families. Who are the board members of the Celanese Foundation? The board members are Mark Rohr, Lori Johnston and Chris Jensen. The board members are in charge of overseeing all foundation activities. What is not funded through the Celanese Foundation? To best maintain our Foundation s mission, we do not make gifts to: Individuals Political campaigns or legislative lobbying efforts National debt reduction programs Endowments Publications Organizations that do not meet nonprofit, tax-exempt status Organizations that do not align with our charter and focus areas Churches or houses of worship Privacy: Is my information secure?

6 Yes, all information and donations are safe and secure. All programs mentioned in this document are optional to employees. Employees are not required to log into the YourCause system. Feedback, Suggestions, Bug Reporting: I have a suggestion for the site. Where can I send it? Please celanesefoundation-support@yourcause.com to send your feedback and suggestions. I have a question about the Celanese Foundation. Where should I go? For questions about the Celanese Foundation, you can visit or celanese.foundation@celanese.com. Help! Something isn t working. Report the issue at celanesefoundation-support@yourcause.com or reach us by phone Monday-Friday 7:00am-67:00pm (CST) at CAUSE (2287). Monday-Friday 7:00am-7:00pm (CST) CAUSE (2287) celanesefoundationsupport@yourcause.com