1. Name of the Business Incubator: Incubatorul de Afaceri ASEM (ASEM Business Incubator) Business incubator oriented for youth and Academia circles;

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Shavonne McDowell
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1 BEST BUSINESS INCUBATOR IN the Republic of Moldova 1. Name of the Business Incubator: Incubatorul de Afaceri ASEM (ASEM Business Incubator) Name of the Head: Braguţa Aurelia, PhD Address: Street: Banulescu Bodoni 59 City: Chişinau P.O. Box: 2005 Telephone: (37322) Fax: (37322) Internet address: 2. The year when the Business Incubator was established: The size of the Business Incubator in m 2 : 300 m 2 4. The purpose and type of the Business Incubator Business incubator oriented for youth and Academia circles; 5. What are the concept and the Vision of the Business Incubator? Vision to support university students who have shown an interest in entrepreneurship with training, mentorship and a administrative assistance 6. On which initiative was the Business Incubator created (Government, local authorities, business communities, others please specify)? - the initiative to start the incubator came from the National Association of Young Managers (ANTiM) who then got support from the university (ASEM) and BCYF. 7. Do you have a Business Plan? - yes, there was a business plan developed for the initial set-up and then one for the operations. All this was possible with support of one expert from CESO (Canada), later we establish a partnership. 8. How is/are the owner(s)/stakeholders of the Business Incubator? ERENET-SINTEF Project on Benchmarking of Business Incubation Questionnaire Page: 1

2 The stakeholders are: National Association of Young Managers of Moldova (ANTiM), the university Academy of Economic Studies of Moldova (ASEM), local consultants companies who delegate a specialist to work as mentors - AGEPI State Agency for Intelectual Property - CCI Chamber of Commerce - AXA Management Consulting - BC Mobiasbanca SA - Larisa Bugaian independent expert - ABA CEELI Central Europian and eurasian Law Initiative international advisors Canadian Business Incubators who act as consultants to the incubator 9. What is the legal status of the Business Incubator? ASEM Buisiness Incubator it is a subdivision of university 10. What kind of services is provided by the Business Incubator management? Provides premises leased on fixed terms; Consulting services; Training of entrepreneurs; Shared office administration; Provide access to financing; Provides marketing services; Provides mentoring activities; Other services, please specify. 11. In average how many tenants do you have? 6 businesses + 8 with special conditions 12. What is the incubation period maximum year to be stay at the Business Incubator? The tenants can stay in Incubator maximum 2 years. 13. How many businesses left the Business Incubator from the year of establishment? Because, Incubator start activity in 2005 they have about one year more to stay in Incubator. But we have a rule they must be students and in this summer 3 companies will leave Incubator, they are successful companies. 14. How many businesses survived for those who left the Business Incubator? How is the Business Incubator financed? Renting; 2

3 Providing special services; Donor contribution; Additional financing sources. 16. How many people manage the Business Incubator? We have 2 positions: Director of incubator Administrative manager 17. How many support staff has the Business Incubator? Please specify these people. We have all logistic support from ASEM, this mean: - cleaning person - technical assistance - security person and system 18. What is the education background of the Head of the Business Incubator? Please specify also his/her entrepreneurial background National School of Political and Administrative Studies, Bucharest Academic studies in Public Administration Academy of Economic Studies, Bucharest The ways to develop Small and Medium Enterprise in Moldova PhD degree Center of Business Excellence for SME- ASE, Bucharest Professional Business Counselor Academy of Economic Studies of Moldova, Chisinau University Degree in Management Was involved in some activities with advocacy and lobby for small business, also manage a business association for 5 years, she is trainer in how to develop a business and also she is associate professor at university in Management and Small business. 19. SWOT analyses of the Business Incubator You are kindly requested to list the main important characteristics in each category like Strength Weakness Opportunity and Threat (maximum 5 in each categories) starting from the most important feature and ending in the least important one. STRENGHT: A subdivision of ASEM 3

4 Favorable location Perfect work condition High human potential WEAKNESS: Limited resources (spaces, finances) Restriction in coordination Total dependence of ASEM Week potential for new businesses OPPORTUNITY: New ideas, promoted by youths Tendencies in high schools Development of new technologies Governmental policies in SME field THREAT: Week interest for Incubator services Restrictions from ASEM Pure assistance from mentors Limited financial support from donors 20. Does you Business Incubator reached the status of sustainability? No, just opened in Further, academic incubators do not have mandate of sustainability but rather service to prepare graduates for an entrepreneurial career within community. 21. What are the critical success factors in a business incubator operation? Critical success factors in the academic incubator are: learning applied business skills; networking students into business community via mentors; proof of concept via acquiring orders and making sales of their product or service; and being cash positive with their operations. 22. How do you measure the performance of the tenant and the Business Incubator as a whole? - ability to generate sales - ability to generate new clients - ability to network into business community - ability to learn form mentors 23. What kind of assistance do you need to improve the operation and services of your Business Incubator? 4

a) Assistance in businesses development; b) Assistance in creation of the new international partners; c) Financial assistance; d) Technical assistance. 24.

5 a) Assistance in businesses development; b) Assistance in creation of the new international partners; c) Financial assistance; d) Technical assistance. 24. Is you incubator stand-alone or part of a national incubator network? - stand alone but in association with Canadian Business Incubators growing global network - we don t have yet a national network 25. Any further issues, which you consider as important why designing and establishing business incubators. - having the incubator respond to a community social need in Moldova there was a need to provide an instrument of economic development aimed at youth to facilitate their desire to create their own business and thus not immigrate out of Moldova in search of starting a business in a more attractive economic environment - having major community support from an organization such as a major university - having international advisors who are committed to ongoing support 26. About operating Incubator Organisational structure Administration Council Mentors Committee Director of Incubator Administrative Manager Service staff SME Client View of ASEM Business Incubator 5

6 Date of providing information: 21 April

City: Yerevan P.O. Box: Telephone: Fax:

City: Yerevan P.O. Box: Telephone: Fax: BEST BUSINESS INCUBATOR IN ARMENIA 1. Name of the business incubator and name of its head: Name of the Business Incubator: Enteprise Incubator Foundation Name of the Head: Mr. Bagrat Yengibaryan Address: