VISION. Building capacity for service delivery

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1 VISION Building capacity for service delivery Part of the International Government Innovators Network with sister programmes in USA, Brazil, Mexico, China, Chile, the Philippines, Kenya, Peru and South Africa MISSION Impumelelo identifies and rewards innovations that improve the quality of life of the poor. Its objective is to promote good governance and service delivery through an annual awards programme. The award-winning projects become the basis for case study research in order to understand the methodologies required to implement policy successfully. MISSION Impumelelo, furthermore, facilitates sector-based best practice workshops, to train and expose public officials, civil society and community-based leaders to award-winning projects, which they, in turn, can replicate in their communities. The dissemination and replication of best practice are central to Impumelelo s core business.

2 Improve the quality of life of the poor AIMS Identify And highlight innovative and effective examples of service delivery Encourage good governance Reward initiatives that break through fiscal and structural delivery constraints Highlight models of innovative government projects in order to encourage replication Recognise public and social entrepreneurs who are the backbone of exemplary programmes AIMS Provide compelling and credible portraits of the many ways in which government contributes to public problem solving Support replication of good governance projects through case studies, training, policy analysis and research

3 Innovativeness - has innovative, creative and new procedures been developed? AWARD CRITERIA Effectiveness - the extent to which the project has achieved its stated objectives Poverty Impact - the demonstrable effect of the project in improving quality of life Sustainability - the viability and sound functioning of the project Replication - the value of teaching others new ideas and good practices A four phase process: Impumelelo sends out more than 3000 applications to public officials, NGOs and other organisations. THE IMPUMELELO CYCLE Short-lists the top 100 projects. Team of between evaluators are sent to all corners of South Africa. (Over 1500 evaluations - the basis for our case study research) 40 are short-listed based on the recommendations of evaluators. 40 are invited to a Panel of Judges. Award winners receive a monetary prize which must be used to: TOWARDS REPLICATION Help share and encourage adaptation. Disseminate the success story.

4 Impumelelo award-winning projects win prestigious international awards Name of Project Year Award Sakhasonke Housing Village Mothers 2 Mothers Administrative Support for TB Programme 2008 Platinum Award-Winner Phelophepa Healthcare Train Mariannhill Landfill Conservancy Hammarsdale Sustainability Project 2007 Star Award-Winner e Thekwini Water and Sanitation Programme 2007 Star Award-Winner Rural Mobile Community Service Centres 2004 Platinum Award-Winner Durban Metro Water: Sewage Disposal Education Project 2000 Gold Award-Winner 2009 Dubai International Award for Best Practices 2009 Schwab Foundation Africa Regional Social Entrepreneurs Award 2008 Skoll Foundation Award for Social Entrepreneurship 2009 UN Public Service Award Africa Finalist: Improving Delivery of 2008 UN Public Service Award Africa Winner: Improving the Delivery of Services 2008 Dubai International Award for Best Practices 2007 UN Public Service Award Africa Finalist: Improving Delivery of 2007 UN Public Service Award Africa Finalist: Improving Delivery of 2007 UN Public Service Award Africa Winner: Improving Delivery of 2004 UN Public Service Award Africa Winner: Innovation in Public Service Category 2003 Dubai International Award for Best Practices Impumelelo Magazine

5 Impumelelo Case Study Series (1-11)

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