Union Gas Low Income Program Overview

Transcription

1 The 2016 Low-Income Energy Network (LIEN) Conference Union Gas Low Income Program Overview Margaret Nuttall Program Manager, Union Gas

2 Union Gas and DSM Union Gas serves about 1.4 million residential, commercial and industrial customers in northern, southwestern and eastern Ontario We are committed to helping our customers reduce their natural gas use resulting in lower energy bills and a reduced impact on our environment Union Gas has been dedicated to energy conservation and reducing its environmental footprint for over 19 years Since Union Gas first began offering Demand Side Management programs in 1997, Union Gas o has delivered over 7.5 billion cubic metres of natural gas savings o reduced carbon dioxide emissions by the equivalent of removing 2.5 million cars from Ontario s roads for year. Union Gas 2

3 Union Gas and Low-Income Low Income Offerings Mid-Term Review 2017 Single Family Home Weatherization Program Offering Aboriginal Program Offering Furnace End-of-Life Program Offering Multi-Family Affordable Housing Conservation Program Offering Low Income Market Rate Multi Family Offering Union Gas 3

4 Program Overview: Home Weatherization Program Target Market Income is at or below 135% LICO Occupants of single detached and low-rise buildings Private homeowner or tenant who pays their own gas bill Tenants residing in social and assisted housing, regardless of who pays the bill Union Gas 4

5 Program Overview: Home Weatherization Program Program Components All available at no charge to the customer: Home energy assessment administered by a Certified Energy Auditor Insulation for basement, walls and attic as well as air sealing measures based on the needs of the home Water saving components including energy efficient showerheads, kitchen and bathroom aerator, and foam pipe wrap Programmable thermostat installed by a certified gas fitter Carbon Monoxide Detector *New Health and Safety initiative Union Gas 5

6 Program Overview: Home Weatherization Program Target 2016 Target 1500 homes Program will be available throughout Union s franchise area from Approach to Market I. Social Housing Approach Direct Sales: Municipalities and Social Housing Providers II. Private Market Approach: Direct to Customer: Direct mail campaign, Community Newspapers, Online Web approach Partnership Approach: Emergency Assistance Program partnership, United Way, 211 Customer Care Collaboration Radio Medical Offices Union Gas 6

7 Program Overview: Aboriginal Program Offering Union Gas

8 Program Offering Aboriginal Offering Key Components Home Weatherization Program Furnace End-of-Life Upgrade Energy Savings Kit* Basic Measures Carbon Monoxide Detector *Customers do not have to qualify for Weatherization will receive an Energy Savings Kit Union Gas

9 Program Delivery Aboriginal Offering Leverage Aboriginal Affairs strong relationships with each reserve s Band Council Work Closely with a First Nations delivery agent that has experience working with Aboriginal communities Host a Community Launch Event Hire Local Reserve Members to Canvas Door to Door Hire a Local Reserve Member to act as a Project Lead Complete all Audit and Insulation Upgrades Union Gas

10 Program Overview: Furnace End-of-Life Program Offering Program Components Eligibility HWP Income Qualification Furnace has reached end of useful life Offering Financial Incentive to Upgrade Furnace Replacement from 90% AFUE to 95% AFUE Low Income Homeowners receive 100% of incremental cost Social housing, or tenanted properties will receive 50% of incremental cost Offering Available Q Union Gas 10

11 Program Overview: Affordable Housing Conservation Program Approach to Market I. Direct Sales (Commercial Account Managers) Municipalities, Social & Assisted Housing Providers II. Industry and Associations Sponsorships, Tradeshows and Events Union Gas 11

12 Program Overview: Affordable Housing Conservation Program Case Study City Housing Hamilton Multi-Family Building Stock : Completed 30 energy retrofits in a large portion of it s multi family stock, Benefits include: Lower natural gas use - up to 30 per cent Lower natural gas use by over 13,250,000 lifetime m3 saved Incentives earned over $1,692,000 provided to date : Additional projects planned Single-Family Building Stock : Weatherized 1,170 of their 2,100 single family dwellings : Will continue to weatherize single family dwellings as they become vacant Union Gas 12

13 2016 Low Income Market Rate Offering The Offering The same incentive structure as the regular program for prescriptive and custom measures Building assessments offered Hot Water Installation offered Building Qualification Low Income FSA Average building rents must be at or below CMHC city average (B, 1B, 2B, 3B) Union Gas

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