Entergy New Orleans, Inc. Community Investments

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Toby McDaniel
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1 Entergy New Orleans, Inc. Community Investments

New Orleans Rebuilding and Investing in a Brighter Future Entergy New Orleans, Inc. has served the City of New Orleans for more than 100 years as an active partner in its growth and development.

It is also a distinct pleasure to work with employees who share my passion for making New Orleans the most desirable city in America to live, work, play and raise a family.

2 New Orleans Rebuilding and Investing in a Brighter Future Entergy New Orleans, Inc. has served the City of New Orleans for more than 100 years as an active partner in its growth and development. I am proud to be part of an enterprise that is so firmly committed to the health and well-being of this community where we live and work. It is also a distinct pleasure to work with employees who share my passion for making New Orleans the most desirable city in America to live, work, play and raise a family. In this report you will find a summary of the Entergy New Orleans 2008 community investments along with related post-hurricane Katrina data. Our community investments are significant and demonstrate the value of having a Fortune 500 company located in New Orleans. Entergy s investments come from several sources, including local taxes and fees, charitable contributions, employee educational matching gifts, community programs, customer energy education and management programs, bill assistance programs and employee volunteerism. Because local issues are best addressed locally, we rely heavily on our employees who are part of the community and are knowledgeable of its unique needs. Our employees are actively engaged in schools, churches, neighborhood associations and numerous nonprofit, civic and professional organizations. They are the coach, the umpire, the Sunday School teacher and your good neighbor. Entergy New Orleans takes pride in our employees. Their professionalism and skills are recognized as unmatched in our industry and their commitment to making a lasting difference in our community is the strength of our success in service to others. Sincerely, Rod West President and CEO Entergy New Orleans, Inc.

Taxes Paid In 2007, Entergy New Orleans paid over $12 million in local taxes and fees. Real Estate Entergy occupies seven buildings in the City of New Orleans, five owned and two leased.

3 Entergy s Presence in New Orleans Jobs Entergy Corporation and Entergy New Orleans, Inc. employ 1,781 individuals in the City of New Orleans and contributed to the city s economy by spending more than $150 million on payrolls. Taxes Paid In 2007, Entergy New Orleans paid over $12 million in local taxes and fees. Real Estate Entergy occupies seven buildings in the City of New Orleans, five owned and two leased. Economic Development Entergy New Orleans has renewed its commitment to economic development and a staff of economic development professionals is focused on business retention, business expansion and attracting new investment to the city. Volunteerism Entergy employees are a powerful force both on and off the job. In 2008, for Entergy Corporation and Entergy New Orleans, Inc. employees logged more than 2,774 hours of volunteer service for community projects in New Orleans. This represents a value of more than $54,120 for local nonprofits. 2

Charitable Contributions Since September 2005, Entergy and the Entergy Charitable Foundation have funded grant requests totaling approximately $13.

4 Charitable Contributions Since September 2005, Entergy and the Entergy Charitable Foundation have funded grant requests totaling approximately $13.1 million in cash contributions for nonprofit agencies demonstrating Entergy s commitment to rebuilding New Orleans. In 2008, Entergy and the Entergy Charitable Foundation awarded more than 200 grants totaling $4.5 million to local nonprofits Gr a n t Su m m a r y b y Pr o g r a m Ar e a P r o g r a m Ar e a Pe r c e n t Fu n d i n g Gr a n t Am o u n t A r t s & Cu lt u r e 2 113,750 E n v i r o n m e n t 8 358,500 C o m m u n i t y Im p r o v e m e n t & En r i c h m e n t 26 1,199,540 E d u c a t i o n /Literacy 50 2,268,711 H e a lt h y Families ,530 O t h e r 1 37,850 G r a n d To t a l 100 $4,582,881 1% 2% 13% 8% E n t e r g y Co n t r i b u t i o n s Ar t s & Cu lt u r e 26% En v i r o n m e n t Co m m u n i t y Im p r o v e m e n t & En r i c h m e n t Ed u c a t i o n /Li t e r a c y 50% He a lt h y Families Ot h e r 3

Through Community Connectors, Entergy employees log and redeem their volunteer hours for grants to the nonprofit organization of their choice.

5 Volu nte er i sm When the needs are great and resources scarce, volunteerism is essential to help fill the gap. Entergy s Community Connectors program is designed to recognize and honor our employees commitment to volunteerism. Through Community Connectors, Entergy employees log and redeem their volunteer hours for grants to the nonprofit organization of their choice. An individual can earn up to $750 in Community Connectors grants per year to support their favorite nonprofits. L o w In come In iti ative s A New Orleans Revival: Entergy New Orleans Serves a Returning Low-Income and Elderly Population Entergy employees who volunteer in the community can earn cash grants for the nonprofit organizations of their choice. As the city continues to rebound from Hurricane Katrina, more residents returned to the city, bringing the city s estimated population to more than 300,000. However, low-income and elderly residents are returning to a higher cost of living and are also juggling the added costs of renovating and repairing damaged homes. The tragedy of individuals and families faced with such choices as paying their utility bills or affording medication is an ongoing reality for thousands in New Orleans. The Low Income Home Energy Assistance Program (LIHEAP) has long provided financial assistance for low-income, elderly and disabled residents to pay their electric bills. Entergy New Orleans actively promotes full funding levels of LIHEAP so that all individuals and families are not faced with such choices of paying their electric bill or affording medication. In 2008, the Entergy New Orleans low-income team joined with the National Fuel Funds Network and traveled to Washington, D.C. in February to meet with members of Congress and encourage a minimum funding boost of $1 billion nationally for LIHEAP. The group s efforts were successful in obtaining Congressional authorization for $5.1 billion setting an all time record high for LIHEAP funding. The company also launched a $2 million energy efficiency program that is helping residential and business customers make their homes or businesses more energy-efficient. 4

The Power to Care Customers also receive bill payment assistance through the Power to Care, a program which provides bill payment assistance to elderly and disabled customers in crisis.

Customers making a minimum donation of $3 to the Power to Care fund at community events also received an energy-saving compact fluorescent light bulb.

money-saving, energy efficiency information and determine training opportunities.

Topics included energy-saving home improvements, how to read a bill, bill payment options, bill payment assistance and how to read a meter.

6 The Power to Care Customers also receive bill payment assistance through the Power to Care, a program which provides bill payment assistance to elderly and disabled customers in crisis. Entergy employees, customers and shareholders contributed more than $162,000 in 2008 to help pay electric bills for 730 low-income, elderly and disabled customers. Customers making a minimum donation of $3 to the Power to Care fund at community events also received an energy-saving compact fluorescent light bulb. Weatherization and Energy Efficiency As low-income citizens continue to make repairs to their flood-damaged homes, Entergy New Orleans worked with neighborhood and civic organizations to distribute money-saving, energy efficiency information and determine training opportunities. Free How To workshops and demonstrations were conducted at neighborhood events and the Entergy New Orleans Customer Care Centers, with a focus on weatherization and energy conservation tips. Topics included energy-saving home improvements, how to read a bill, bill payment options, bill payment assistance and how to read a meter. To provide education on reducing electric bills during the hot summer months, Entergy New Orleans partnered with Total Community Action and the New Orleans Council on Aging to host several summer Beat the Heat events to provide our customers with valuable energy savings information. Customer Assistance Summit More than 100 community advocates gathered in September for the annual Entergy New Orleans Low Income Customer Assistance Summit. This year s theme was Attacking Poverty Through Education. Representatives from the Orleans Parish School District as well as Recovery School District and charter schools gave an update on their goals for the year and answered questions and concerns from advocates. 5

Entergy Community Involvement Programs Open Grants Entergy Open Grants focus on improving communities as a whole through support of health and social service agencies, the arts and culture,

7 Entergy Community Involvement Programs Open Grants Entergy Open Grants focus on improving communities as a whole through support of health and social service agencies, the arts and culture, environmental programs and community improvement/enrichment programs. Enterg y Charitable Foundation The Entergy Charitable Foundation is a private foundation dedicated to building stronger communities through a special focus on low-income initiatives, as well as educational and literacy programs. The foundation supports programs that provide innovative and measurable ways to help low income families and individuals break the bonds of poverty. United Way Campaigns Contributing to the United Way is one of the key ways Entergy and its employees give back to the community. Entergy matches employee gifts to the United Way campaign dollar-for-dollar. Entergy and its employees are among the largest contributors to the United Way of Greater New Orleans, raising $1.2 million in Education is the foundation for strong communities. In 2008, contributions from Entergy and the Entergy Charitable Foundation to education/literacy programs in the New Orleans area totaled more than $2.2 million. Matching Educational Gifts Education is the key to the future-both for individuals and for society as a whole. That s why Entergy provides dollar-for-dollar matches to employee, board member and retiree contributions to high schools colleges and universities. Power of Hope Fund Entergy launched the Power of Hope fund just two days after Hurricane Katrina made landfall. Entergy seeded the fund with an intial $1 million donation. When Hurricane Rita hit just weeks later, Entergy donated an additional $600,000, Thousands of generous grants to more than 4,000 individuals and families and 67 nonprofits helping to rebuild the community. 6

8 New Orleans Nonprofits Funded since September 2005 Abeona House Child Discovery Center Academy of the Sacred Heart ACORN Community Land Association of LA Administrators of the Tulane Educational Fund Advocates for Science and Mathematics Education, Inc. Agenda For Children Algiers Charter School Association, Inc. Algiers Community Foundation Alice M. Harte Elementary School American Cancer Society American Diabetes Association, Inc. American Institute For Social Justice, Inc. American Red Cross Southeast Louisiana Americas Wetland Foundation ARC of Greater New Orleans Armstrong Family Services, Inc. Arts Council of New Orleans Audubon Charter School Audubon Nature Institute B W Cooper RMC Belle Chasse Academy Big Brothers Big Sisters of Southeast LA Boost Foundation, Inc. Boys & Girls Club of Southeast Louisiana Bridge House Brother Martin High School Bureau of Governmental Research Bywater Neighborhood Association Cabrini High School Carrollton Rotary Children s Foundation CASA Argentina CASA New Orleans Catholic Charities Association Central City Renaissance Alliance Chartwell Consortium Children s Hospital New Orleans CHM Foundation Christian Brothers Foundation City Year, Inc. City-Works Committee for a Better New Orleans Contemporary Arts Center Council on Alcohol & Drug Abuse Greater New Orleans Covenant House New Orleans Crime Stoppers CubaNola Collective De La Salle High School Delgado Community College Foundation Desire Street Ministries Dillard University Economic Development Council New Orleans Region Educational Council For Hope And Opportunity, Inc. Family Advocacy and Neighborhood Services Family Service of Greater New Orleans Father Flanagan s Boys Home Fellowship of Christian Athletes Foundation for Science & Mathematics Education Foundation for the LSU Health Sciences Center Friends of A Studio in the Woods Friends of City Park Global Green USA GNO Fair Housing Action Center Greater New Orleans Development Foundation Greater New Orleans Educational Television Foundation Greater New Orleans Foundation Greater New Orleans Sports Foundation Greater New Orleans Therapeutic Riding Center, Inc. Greater New Orleans Youth Orchestra Green Light New Orleans Green Project, Inc. Groundwork New Orleans Gulf Coast Housing Development Corporation Hands On New Orleans, Inc. (an affiliate of the Points of Light Foundation) Helping Hands Holy Cross College, Inc. Holy Name of Mary School House of Ruth Idea Village Institute of Internal Auditors New Orleans Chapter International School of Louisiana Isidore Newman School Jesuit High School Jewish Community Center John Curtis Christian School Junior Achievement of Greater New Orleans Katrina Reconstruction Resource Center KIPP New Orleans, Inc. LA Housing & Community Development Lakeview Civic Improvement Association Last Hope Recovery & Rehabilitation, Inc. Lighthouse for the Blind Links, Inc. (The) New Orleans Chapter Louise S. McGehee School Louisiana Bar Foundation Louisiana Children s Museum Louisiana Museum Foundation Louisiana Philharmonic Orchestra 7

Louisiana Public Health Institute Louisiana SPCA Louisiana Technology Council, Inc. Loyola University New Orleans Mary Queen of Vietnam Church Metropolitan YMCA Middle School Advocates, Inc.

9 Louisiana Public Health Institute Louisiana SPCA Louisiana Technology Council, Inc. Loyola University New Orleans Mary Queen of Vietnam Church Metropolitan YMCA Middle School Advocates, Inc. Mississippi River Basin Alliance Mount Carmel Academy My House, Inc. National Council of Jewish Women National Forum for Black Public Administrators National Kidney Foundation of Louisiana National World War II Foundation, Inc. Neighborhood Housing Services of New Orleans New Beginnings School Foundation New Orleans African American Museum of Art, Culture & History New Orleans Arts & Cultural Host Committee New Orleans Ballet Association New Orleans Ballet Theatre New Orleans Bowl, Inc. New Orleans Center for Creative Arts Institute New Orleans Central Committee/Knights of St. Peter Claver New Orleans Council on Aging New Orleans Jazz Orchestra New Orleans Museum of Art New Orleans Neighborhood Development Collaborative New Orleans Neighborhood Development Foundation New Orleans Opera Association New Orleans Outreach New Orleans Police Foundation, Inc. New Orleans Pro Bono Project New Orleans Public Library Foundation New Orleans Regional Business Park New Orleans Speech and Hearing Center New Orleans Tourism Marketing Corporation NO/AIDS Task Force NOCCA Institute Odyssey House Louisiana Office of the Social Apostolate Archdiocese of New Orleans Operation REACH, Inc. Our Lady of Holy Cross College Parkway Partners Preservation Alliance of New Orleans Project Lazarus Puentes New Orleans, Inc. Radio for the Blind and Print Handicapped, Inc. Raintree Services, Inc. Recovery School District School of Urban Missions Second Harvest Food Bank Sisters of the Holy Family Society of St. Vincent de Paul Southern University St Mary s Dominican High School St. Michael Special School St. Paul s Episcopal School Stage to Stage, Inc. Start the Adventure in Reading, Inc. Summerbridge Susan G. Komen Breast Cancer Foundation New Orleans Chapter Teach for America Teaching Responsible Earth Education T.R.E.E. Teagras Helping Hands, Inc. The Good Work Network The Greater New Orleans Medical Foundation, Inc. The Historic New Orleans Collection The National Conference for Community and Justice The Shakespeare Festival at Tulane Trinity Episcopal School Trust For Public Land Tulane University United Negro College Fund, Inc. United Way of Greater New Orleans University of New Orleans University of New Orleans Foundation UNO-Ogden Museum of Southern Art Urban League of Greater New Orleans Ursuline Academy Volunteers of America of Greater New Orleans Xavier University YMCA Greater New Orleans Young Leadership Council Youth Empowerment Project 8

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