Campus Recreation NASPA Consortium Survey, Spring 2013 Key Findings

Transcription

1 Campus Recreation NASPA Consortium Survey, Spring 2013 Key Findings Prepared by Sunny Gittens, Director for Campus Life Assessment INTRODUCTION PURPOSE: RESPONSE RATE: The NASPA Consortium Campus Recreation Survey was developed through a partnership between CampusLabs, NASPA, and NIRSA. UNLV was able to customize the instrument and add additional questions. The instrument is designed to assess the use, satisfaction, and student learning outcomes associated with the SRWC and Campus Recreation programs. National benchmark data will be available. The survey was distributed electronically to 7,389 randomly selected undergraduate, graduate, and professional UNLV students (this is one-third of the student population). Additionally, the survey was sent to all SRWC community members with an address on file, posted on UNLV Today for faculty/staff, and posted on Rave for all students. Everyone completing the survey was entered to win $100 in RebelCash and the first 500 people to complete the survey received a coupon for $3 off on campus dining. Of the 7,389 mass s distributed to students, there was a 12 response rate. Overall, there were 1,016 student respondents. The demographics of student respondents are consistent with the university profile, though there were a higher percentage of full-time and female respondents. There were also 18 staff, 9 faculty, 2 alumni, and 1 community member respondents. STUDENT RESPONDENT DEMOGRAPHICS Enrollment Frequency Percentage UNLV Percentage Freshman Sophomore Junior Senior Graduate Professional Status Frequency Percentage UNLV Percentage Part-time Full-time Sex Frequency Percentage UNLV Percentage Male Female Transgender Campus Recreation Consortium 2013 Survey Key Findings 1

2 Undergraduate Race/Ethnicity Frequency Percentage UNLV Percentage Native Asian / Pacific Black Hispanic White Two or more Nonresident alien 3.1 Unknown FINDINGS Numbers in green font mean the UNLV 2013 student response is statistically higher than the UNLV 2010 response or Peer institutions 2013 student response. Numbers in red font means the UNLV 2013 response is statistically lower. Percentage of respondents using each: mean 2010 F/S Peers 2013 SRWC (facility, programs, services) Cardio vascular Weight training / free weights Group Fitness Open recreation Aquatics /pool Racquet sports Wellness programs Intramurals Outdoor adventure rentals Fitness assessment Personal training Sport Clubs PEX Classes Time of Day during the week (Mon-Fri): Early evening (5-8pm) Afternoon (2 5pm) Late evening (after 8pm) Mid-day (11am 2pm) Morning (8 11am) Early morning (before 8am) Never Time of Day during the weekend (Sat Sun): Never Mid-day (11am 2pm) Afternoon (2-5pm) Morning (8 11am) Early evening (5-8pm) Late evening (after 8pm) Early morning (before 8am) Average time per a visit: 60 to 89 minutes to 59 minutes more than 90 minutes less than 30 minutes Campus Recreation Consortium 2013 Survey Key Findings 2

3 mean 2010 F/S Peers 2013 Factors impede your use: No time Not aware of offerings Programs not at convenient times I use facilities off campus Parking was a problem 8 8 Facilities too crowded Do not know how to use the equipment 4 6 Do not like to exercise 5 5 Lack of privacy 6 5 Hours are not convenient 3 5 Injury or disability 3 3 Price not affordable Childcare not available Facilities too spread across campus 4 2 Too far from house* 2 Not comfortable there* 2 Other rec facilities do you currently use: Outdoor Home equipment Community parks and recreation Local health club Facilities at your place of residence None Importance (impact of SRWC) Percentage answering moderately or very important to the following: Mean score is on a 4 point scale. SRWC - Deciding to attend UNLV SRWC facilities- Deciding to continue (1) CRS Programs Deciding to continue (1) Recreation/fitness Prior to UNLV Rec/fitness After leave UNLV Healthy lifestyle Prior to UNLV Healthy lifestyle After leave UNLV Satisfaction: Percentage reporting somewhat or very satisfied or reporting somewhat or strongly agree (5 point scale, filtered out no basis to judge responses): Overall satisfaction Towel service is important to me SRWC Location, space, equipment Number of cardio machines (1) Number of weight machines Fitness equipment is available (1) Location of SRWC Number of free weights (2) Fitness equipment is available Amount of indoor recreation space (2) Availability of facilities for open rec (2) Adequate stretching areas (2) Amount of outdoor recreation space Campus Recreation Consortium 2013 Survey Key Findings 3

4 mean 2010 F/S Peers 2013 Hours SRWC Hours of operation Mon-Fri SRWC Hours of operation Sat-Sun Pool hours of operation (1) Staff Recreation staff are friendly Fitness class instructors Lifeguards / aquatics staff Recreation staff are knowledgeable Rec staff are available to answer?? Wellness Zone staff Intramural sports staff and referees Cleanliness Recreation facilities are clean Rec facilities provide safe environ Rec facilities maintained to encourage participation Fitness equipment is clean Fitness equipment is well-maintained Cleanliness of the pool Cleanliness of locker rooms Aquatics Availability of pool for lap / free swim (1) Aquatics classes (2) Group Fitness Number of group fitness classes Variety of fitness classes Days and times of fitness classes (2) Intramural sports Number of team intramural sports Number of individual IM sports Variety of team intramural sports Variety of individual IM sports Participation costs for IM sports Location of outdoor fields Quality (condition) of outdoor fields Sport Clubs Number of Sport Clubs offered Variety of Sport Clubs offered Registration process for Sport Clubs Resources to assist Sport Clubs Wellness / Fitness Wellness facilities Fitness assessments Personal training Relaxation room Dietician services Outdoor Rentals Campus Recreation Consortium 2013 Survey Key Findings 4

5 mean 2010 F/S Outcomes -percent answering somewhat or strongly agree related to SRWC programs - 5 pt scale Peers 2013 Would recommend to others (2) Offers something for everyone (2) Enjoy using SRWC activities/facility Recreational needs met (2) Contribute to quality of life Expanded interest in stay fit/healthy Provided w skills will use after college SRWC inclusive of diverse pop Wellness/fitness Outcomes Percent indicating participation in SRWC activities somewhat or definitely enhances 3 pt scale Overall health Feeling of well-being Fitness level Physical strength Athletic ability Stress management Weight control Balance coordination Ability to get a good night sleep Learning Outcomes Personal motivation Self-confidence Concentration Time management Respect for others Multi-task management skills Academic performance Sense of belonging Sense of adventure Ability to develop friendships Communication skills Problem solving Leadership skills Multicultural awareness Group cooperation skills Marketing / Promotion Recreational activities and services are effectively promoted Flyers effectively promote activities Able to find information you were looking for on the web How do you learn about what is happening in SRWC? Web Word of mouth Flyers Social networking Campus Recreation Consortium 2013 Survey Key Findings 5

6 mean 2010 How often visit the web page weekly monthly semester never What do you use the web page for hours of operation info on activities schedule of events OVERALL UNLV EXPERIENCE If could start over, would attend UNLV again Plan to enroll at UNLV next semester F/S Peers 2013 STUDENT DEMOGRAPHICS IMPACT ON USE The following categories of students are more inclined to use SRWC (in order of significance): COMPARED TO Intercollegiate athletes (non athlete) Reside on campus (off), 77 (parents), 62 (spouse) Members of student organizations (not involved) Enrolled full time (part time) Male (female) All of the above are significant at the.000 level. Class standing, race/ethnicity, and sexual orientation did not have a significant correlation with use of SRWC. There was not a statistical difference by major, but there was a noticeable difference with 93 of Health Science students using the SRWC and only 60 of undeclared and 54 of education majors. The farther students reported living from the SRWC correlated with less use of the SRWC. CONDENSED QUALITATIVE FEEDBACK 1. In what other ways has your participation in Recreation and Wellness activities enhanced your experience at UNLV? 70 Motivate to stay healthy / reduce stress /improve fitness / weight management 51 Sense of community / place to meet friends / involvement outside of class / something to do between classes 16 Convenient / saves $ from gym membership 14 Love SRWC / better than other LV gyms / better than other university gyms 7 Health center and counseling services 2. Suggestions for improvement and additional offerings requested: 65 More group classes Campus Recreation Consortium 2013 Survey Key Findings 6

7 35 None great as it is 19 Climbing Wall 15 More yoga 10 Bikram / Hot Yoga 12 More dance classes (Zumba, hip hop) 10 Bellydance 3 Pilattes 3 Crossfit 2 Kickboxing 2 More bikes for spin 2 Martial arts, self defense 8 More morning classes, more evening classes, or specific classes at specific times 17 More hours 9 24 hours 4 earlier hours (especially on weekends) 4 better hours during breaks / summer 16 Specific equipment 6 More or better weight machines 4 Fix broken machines 3 More cardio machines 1 More stairmaster machines 1 Group nautical style machines by muscle groups 1 Standing calf rise machine 12 Cleanliness and sanitation More wipes, spray for patrons to clean Equipment is dusty Cleaner showers Signs encouraging cough into shoulder 10 Flexible Rebelcard policy have 2nd way to swipe in (smartphone), able to self swipe 9 Healthier food options (miss the fitness café), list calories 8 Sauna 8 More, better air conditioning, air flow 6 TV better, more channels, on each cardio machine, work 5 Tennis courts (requests for indoor and outdoor) 5 More massage chairs, free massages 5 Nicer / friendlier staff / staff interested in helping / ensure weights reracked, clean 4 More staff to assist, explain how to use machines 4 Boxing gym 4 Beginner orientation / classes (gym intimidating) 4 Bad mitten courts 4 More stretching space 3 More pool classes, lessons 3 Drop in child care 3 Suggestions to reorganize locations of weights, cardio, stretching Campus Recreation Consortium 2013 Survey Key Findings 7

8 3 More racquetball courts 3 women s gym 2 Find someplace for IM spectators 2 IM refs that know the rules 2 More lockers 2 hiking trips 2 private workout space less visible 3. What like best about the SRWC: 46 Big, open, spacious, with lots of variety, everything in one place 20 Convenience, location on campus, availability 17 Group x classes 17 Pool 13 Cardio 12 Weights 11 Atmosphere, friendly staff 10 Equipment is good, up to date, plenty 8 Hours 8 Gym 8 Track 8 Massage chairs 5 Clean 4 Not crowded 3 Wellness Zone 3 Health center 2 CAPS 2 Towel service Faculty/Staff Comments 1. What like best about the SRWC? 3 Friendly environment 2 Convenience Able to work out during lunch hour Massage chairs Clean, warm pool Oylmpic power lifting Variety of equipment 2. What can improve? 12 More group classes (earlier in the day) o 6 More spin classes and more bikes In the room o 6 More zumba classes (early mornings and at noon) 6 Open earlier in the morning 5am (open pool at 5am) Campus Recreation Consortium 2013 Survey Key Findings 8

9 2 Open on Sunday mornings 2 Better hours during breaks / not close for holidays 3 Consistently enforce policies (some staff see issue but not address) no weights on track, walk inside lane and run outside lane, not dropping weights 2 Dissatisfaction with certain group fitness instructors Improve lane markings on bottom and walls of lap pool Need more stretching space and place for trainer Rock climbing wall Summer youth camps Faculty intramural programs Outdoor trips besides PEX Dry sauna Wet sauna Long term lockers for faculty/staff NATIONAL BENCHMARKS There were 41 institutions participating in the Recreation NASPA Consortium in Spring 2013; 19 of those were large, 4 year, institutions. Out of 19 large, 4 year, institutions UNLV ranked #1 or #2 on 14 out of 48 questions receiving top ranking on 30 of the questions. Satisfaction ratings exceed peers in 10 out of 38 questions (statistically significant at the.05 level) o UNLV was statistically below our peers on 9 of the satisfaction questions. Exceeded peers in 3 out of 30 learning outcome questions (statistically significant at the.05 level) o UNLV was statistically below our peers on 6 of the outcomes questions, Many of the questions in which UNLV exceeded peers are core to the mission of Campus Recreation Services such as meeting recreational needs, offering something for everyone, and would recommend the SRWC to others. The amount of indoor recreation space, number of cardio, fitness, and free weight equipment, availability of equipment when want to use it, and availability of open recreation and open swim were all top ranked items. It is also important to note UNLV ranked #1 for how important the SRWC facility and CRS programs are to students in deciding to continue at UNLV. UNLV students rated the importance of recreation and fitness prior to attending UNLV statistically below our peers but were consistent with our peers on how important recreation and fitness will be after they leave UNLV demonstrating an impact on students desire for lifelong healthy living. Many of the learning outcomes in which UNLV is statistically below our peers are not outcomes identified by Campus Recreation Services as being a part of the intentional design of CRS programs. Attention should be given to ability to develop friendships. Consideration should be given to staff training as students rated recreation staff as less friendly and less knowledgeable than peers. The number of intramural sports and the number of sport clubs offered were also rated statistically below peers. Campus Recreation Consortium 2013 Survey Key Findings 9

10 LONGITUDINAL DATA When this survey was first administered in 2010, the SRWC had been open for only three years. Longitudinal data indicates some enthusiasm has waned. In particular, reported participation numbers are lower and satisfaction with the amount of equipment, maintenance of equipment, and cleanliness is lower. The number of intramural sports and the number of sport clubs offered were also rated below How students rated the variety of fitness classes increased and the importance of SRWC facilities and programs in deciding to attend UNLV increased; this makes sense as a greater percentage of the student body chose to attend UNLV after the facility opened in 2013 than in ACTION ITEMS Campus Recreation Services staff will focus on the following: Staff training and service orientation Participation levels with a particular focus on intramurals Development and implementation of a comprehensive marketing plan Fitness equipment maintenance and replacement 2013 Compare Group: 1. Bowling Green State University 2. Drexel University 3. Grand Valley State University 4. Iowa State University 5. Northeastern University 6. Northwestern University 7. Sacramento State 8. Saint Louis University 9. Southern Illinois University - Edwardsville 10. Stephen F. Austin State University 11. Stony Brook University 12. Towson University 13. University at Albany 14. University of Akron 15. University of Houston 16. University of Nebraska-Lincoln 17. University of North Dakota 18. Weber State University 19. Western Michigan University Campus Recreation Consortium 2013 Survey Key Findings 10