OCYS Orlando City Youth Soccer

Transcription

1 OCYS Orlando City Youth Soccer

2 Organizational Structure Board of Directors, Dennis Sprenkle, Kaia Forge't, Niki Budalic, Mel Simon, Julius Hajas and Dennis Reineke 6 Board of Directors 18 Staff members Executive Director Jacqui Chatwood Boys Director of Coaching, Paul Shaw ECNL/Girls Director of Coaching, Alan Hough General Manager, Laura Halfpenny Director of Goalkeeping, Chris Barocas Junior Boys Coordinator, Kevin Septhon Junior Girls Coordinator, Sam Mitchell Tournament Director, Dan Tidmarsh Operations Coordinator, Dan Nolan Grounds/Facilities, Keith Redwine Director of Community Programs, Stephen Harrrison Business Coordinator, Joanne Kao Administrative Manager,Tanya Neidert Coaching Staff Coaching Staff Coaching staff Little Lions (4-8), Alberto Gonzalez Assistant Registrar, William Diaz Junior & Developmental Lions (9-14), Steven Zapata Office Assistant II, Elizabeth Santiago Office Assistant I, Katelyn Grounds

3 Roles and Responsibilities NAME TITLE RESPONSIBILITIES Board Of Directors Board Of Directors Strategic Vision and Oversight of OCYS Jacqui Chatwood Executive Director Responsible for overseeing the strategic plan of the organization. Other key duties include fundraising, marketing, Finance, Affiliate programming and Community Outreach Laura Halfpenny General Manager Oversee Operations & Administration, Finance/Budgeting. HR & Payroll, Facility Contracts & Management, Financial Assistance Program, Purchasing/Inventory Tanya Neidert Administration Manager & Registrar Player Registration, Player / Team Administration. Oversee AGC / Team Managers, Office Staff scheduling William Diaz Assistant Registrar US Club registration, Spanish Speaking, Customer Service, Collections Katelyn Grounds Office Assistant Administrative asst., Customer Service, Collections Elizabeth Santiago Office Assistant Administrative asst. Team Service & Administration Joanne Kao Business Coordinator Accounts Payable, Accounts Receivable, Bookkeeping Daniel Tidmarsh Tournament/Events Manager Tournament Sales & Operations, Event Planning Dan Nolan Operations Coordinator Program training scheduling. Facility Closures. Referee assignment. Game Reschedules. GCF League Point of Contact Keith Redwine Groundskeeper General Contracting, Building & Complex Maintenance, Field Lining Paul Shaw Director of Boys Academy Boys Academy : Coach development & education, Player development, League Selection Alan Hough Director of Girls Academy / ECNL Girls Academy : ECNL program, Coach development & education, Player development, League Selection Chris Barocas Director of Goalkeeping Academy GK Programming, Academy GK Coach development & education, Player selection & development, Coach education Alberto Gonzalez Little Lions Program Manager Directs Little Lions (ages 4-8), Little Lions in Schools (all school programming) Stephen Harrison Director of Community Soccer Black teams, Junior Lions (ages 9-11), Developmental Lions Programming (ages AKA in house), Coach education & volunteer programs Kevin Sephton Junior Boys Age Group Coordinator Coordinates Boys Academy Sam Mitchell Junior Girls Age Group Coordinator Coordinates Girls Academy /ECNL staff Coach

4 Programming Options Junior Academy (9-11) Senior Academy (13-18) ECNL (14-18) Challenge Team Program (9-18) Little Lions (4-8) Junior Lions (9-11) Developmental Lions (12-14)

5 OCYS at a Glance OCYS Program Registrations Girls Academy (Junior & Senior) % decrease Boys Academy (Junior & Senior) -687* 10.7% decrease ECNL (girls) - 81 Community Programs Jr, Developmental & Challenge Lions -713 Little Lions % increase Goalkeeping & Striker Schools % increase Team Count & League Affiliations 86 Competitive Teams & 32 Recreational Teams League participation: GCF, FYSA Region B, FSPL, USYS Southeast Regional League, FPL, & ECNL *movement of players to new OCSC DA teams

6 OCYS at a Glance OCYS Community Insights Hosted Events* Hosted ECNL Winter Showcase (December 2016) Hosted FYSA State Cup and Presidents Cup rounds (spring 2016) Hosted FSPL & neutral game weekends (fall & spring) Florida ODP weekends & National Training Center/PDP invitational Education Hosted Referee Grade 8 course (spring 2016) Hosted Coaches Evening with Jay Entlich (US Soccer) and Anthony Pulis (OC B) (Feb 2016) Hosted US Soccer B License (winter 2015) In house Coaching Education clinics (6) Tournaments Orlando City Cup (October) Impacted by Hurricane Matthew* Orlando City Junior Pro (February) 258 Teams* Orlando City Festival (May) 56 Teams Impacted by FYSA tryout changes *OC Cup rescheduled ran concurrent with Jr Pro = 456 teams / 1617 = 314 Financial Assistance Awarded $29,393 & total number of recipients- 101 *1516 survey revealed affordability as least valued. Hosting allows us to reduce team related/player related expenses.

7 OCYS at a Glance OCYS Community Insights cont d Staff Highlights Tanya Neidert FYSA Region B Committee. Daniel Tidmarsh, Sam Mitchell & Chris Barocas training center staff. Chris Barocas u16 national team goalkeeping coach. Alan Hough ECNL national scout and ECNL PDP staff member. Paul Shaw NSCAA Mentor, 30 under 30 program & Color Analyst Orlando City Broadcast Team/ TV 27. Kevin Sephton A License Renewal. Laura Halfpenny Master in Business Administration / Florida ODP Staff. Coaches Licensing updates: 21 with C and higher license. A license Coaches 7 B License Coaches 8 C license Coaches - 6

8 Academy Program Highlights Junior Academy (9-11) Senior Academy (13-18) ECNL (14-18) Team Accomplishments 2004 Girls Purple & Coach Robbie Gobble win State Cup 1999 & 2002 Boys Purple Team State Cup Semi Finalists U15, 16 and 17 ECNL team made National Championships Unique Activities - Kids vs Pro, OC Game Ball Managers, OCYS Night (MLS and Pride) Individual Accomplishments National Team / Pool call ups (5): Hensley Hancuff (ECNL), Taylor Fox (ECNL), Christina Fischer (Alumni Miami), Chyanne Dennis (ECNL), Brooke Bollinger (ECNL) ODP Regional player selections (6): Carolyne Davidson, Jadyn Mathews, Hannah Telleysh, Taylor Fox. Jacob Framson & Max Torres Number of players signing LOI with Colleges - 37 and Counting

9 50 OCYS players took part in 100 kids vs 11 pro s Kids Vs Pros

10 Community Program Highlights Little Lions (4-8) Junior Lions (9-11) Developmental/Challenge Lions (12-14+) Little Lions Objective; increase number of participants Objective; introduce to soccer Goal: Introduce Schools (ages 4-10). Seminole County Schools/Private Schools/Pre Schools Goal: Introduce new site (Red Bug) Results Little Lions 840 Little Lions Schools 134 (*new) 12% Growth; 871 to 974 Junior, Developmental & Challenge Lions Objective: rebrand from recreation label and offer programming year round Objective: offer pathways between programs Goal: Introduce summer & winter programming in Sanford/Lake Mary & East Orlando Areas. Goal: Increase player retention from Little Lions to Jr Lions and into Dev Lions into season. Total Registration of % Growth; 637 to 713

11 Initiatives Updates on Key Initiatives and Feedback Membership Satisfaction & Feedback Infrastructure, Office & Facility Irrigation & Facility upgrades

12 OCYS Membership Satisfaction Key Notes Survey received by 2157 with a response rate of 619 or 28.7% response rate of 29% Of the respondents nearly 76% are from the Academy, 23% from Community, 1% from Schools. The most interested in wanting to effect change is from the newer groups of players (1 st and 2 nd year) ~ nearly 49.1% responded to survey The voice of the respondents illustrate the Academy players and newer players are most interested in wanting their voice to be heard

13 OCYS Satisfaction - Operations Operations & Communication Families prefer to be contacted by either (43%) or text (25%) or mobile app/team app (28%) overwhelming they did not want to be contacted by phone (98%) or read a newsletter (99%)*. * comparison shows families are increasing their preference for Team Application (23% to 28%) and declining preference for s (51% to 43%) the most highly valued by respondents (70% - 88% agree or strongly agree) ~easy registration process, quality soccer program, easy website, good club communications, their child believes they are part of a bigger family (Orlando City)* and believes their child developed over the season. *improved from ; movement among teams, kids vs pros; OCYS specific ticketing, OCYS nights, Ball Managers, Player Escorts at OC Events. the least valued by respondents (43% - 51% disagree or strongly disagree) ~team assignment process is clear & tryout process. Fees are affordable.

14 Summary Good response to second survey; the most frequent responses were from players within the first few years of being in the Club and in Academy. Of overall respondents, 75.5 % would recommend OCYS Club. Of these same respondents 83% rated the past season experience as average, good or excellent. Uniforms are well received, ordering was acceptable, and is quality for value. The Club should focus communication through (43%), Mobile/Team Application (28%) & Text (24%) and not through phone call or newsletter. Operationally; the registration process, website and club communications are well received; while focus should be on fees, and educating on our team assignment and tryout process. Overall when asked, respondents want to see improvements in Tournaments (33.1%), Team Management & Administration, (47.6%), Facilities & Fields (54.5%) We have strong team managers; effective communicators (88%), accessible (93%) and responsive (91%) but families want coaches to communicate more with families about play time, tournaments, and feedback on development.

15 Facility Progress in

16 Soak Seminole Project Field Improvements Phase I Potable Water, Well Repair & Upgrades (spring / early summer 2016) Phase II Irrigation replacement (spring/summer 2016) Newburg Irrigation installed new irrigation system on all fields prior to August 1 st, 2016 Remaining areas (peripheral field space, office buildings) were completed August 26 th, 2016 Phase III Maintenance & Service plan (Fall 2016 onward) New Service Agreement & equipment Staff with sports facility specific experience & education Improved field maintenance and servicing Phase IV Growth Curfew application for nematode (Late spring 2016/summer 2017)

17 Irrigation This picture was taken late February/early March 2016 the waste pro dumpster parked in the center of the screen, next to the central wall was only on property from Feb 25 for 10 days for the Volunteer clean up.

18 This picture was taken December 2016 prior to the ECNL Winter Showcase Irrigation

19 Stadium Before (August 16) vs. Stadium After (Nov 16) Irrigation

20 Field 7 & 8 June 27, 2016 (before) and Nov 7, 2016 (after) improvements Irrigation

21 Field 8 June 27, 2016 (before) and Nov 7, 2016 (after) improvements Irrigation

22 Objectives Improve response rate to Member Satisfaction Survey by 8-10% Restructure staffing by dedicating program managers to provide greater service to coaches, team managers & families. Consistent technical oversight for all programs. Improve member understanding of tryouts and team assignment process through education. Improve coaches soft skills. Seek opportunities and ways to keep team fees affordable. Continue field improvements for member and commercial benefits.

23 Thank you Thank you! Any Questions?