Eleventh Edition. Duane Brown, Professor Emeritus. University of North Carolina, Chapel Hill PEARSON
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1 Eleventh Edition CAREER INFORMATION, CAREER COUNSELING, AND CAREER DEVELOPMENT Duane Brown, Professor Emeritus University of North Carolina, Chapel Hill PEARSON Boston Columbus Indianapolis New York San Francisco Hoboken Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Säo Paulo Sydney HongKong Seoul Singapore Taipei Tokyo
2 CONTENTS Part 1 Foundations of Career Development Practice 1 Chapter 1 Introduction to Career Development in the Global Economy and Its Role in Social Justice 2 Things to Remember 2 History of Vocational Guidance and Career Development 2 The Need for Career Development Services 7 The Language of Career Development 7 Defining Position, Job, Occupation, Career, and Career Development 8 Career Interventions Defined 9 Organizations and Publications 11 Why Work Is Important or Not 11 Career Development in the Global Economy 15 What Factors Led to Globalization? 17 The Unflattened Worker and Social Justice 17 Social Justice in the United States 18 Is a New Model for Career Development Practice Needed? 18 The Future of Work 21 The Goals of this Book 23 Summary 23 Chapter Quiz 24 References 24 Chapter 2 Ethical and Legal Guidelines and Competencies Needed for Career Development Practice 27 Things to Remember 27 Ethical Principles 28 Principle 1: Above All, Do No Harm (Sections A.4.a and C.6.e) 29 Principle 2: Be Competent (Sections C.2.a, b, c, d, and f) 30 Principle 3: Respect Clients' Rights to Choose Their Own Directions (Section A.4.b) 30 Principle 4: Honor Your Responsibilities (Section C) 31 Principle 5: Make Accurate Public Statements (Section C.3) 31 ix
3 Principle 6: Respect Counselors and Practitioners from Other Professions (Section D) 32 Principle 7: Advocate for Clients in Need (Section A.6.a) 32 Gase Study: What Should the Counselor Do with a Request from the FBI? 33 Legal Issues and Career Counseling 33 The Competencies Needed by Career Counselors 34 NCDA Competencies 34 Credentialing Career Development Practitioners 38 Summary 39 The Career Counselor and the FBI 39 Chapter Quiz 39 References 40 Chapter 3 Person-Environment Congruence (PEC) Theories: Frank Parsons, Theory of Work Adjustment, John Holland, and a Values-Based Approach 42 Things to Remember 42 The Purposes and Evaluation of Theory 42 A History of Career Development Theorizing 43 Holland's Theory of Vocational Choice 47 Holland's Career Flanning Model: Modified 51 The Case of B 52 Theory of Work Adjustment (TWA) 55 Person Characteristics 55 Maintenance and Adjustment (Correspondence) 56 Career Counseling and TWA 57 Case: Diagnosing a Work Adjustment Problem 59 A Values-Based Theory of Occupational Choice Exists 59 Variables That Influence Career Choice and Satisfaction 60 Propositions of Brown's Values-Based Theory 63 The Case of RF 65 Summary 66 Chapter Quiz 66 References 66 Chapter 4 Developmental Theories: Donald Super and Linda Gottfredson 70 Things to Remember 70 Super's Lifespan, Life-Space Theory 70 C-DAC: Super's Career Counseling Model and Other Applications 76 Applicability to Women and Minorities 78
4 The Gase of A 79 Gottfredson's Theory of Circumscription and Compromise 80 Gottfredson's Developmental Stages 82 Summary 84 Chapter Quiz 84 References 85 Chapter 5 Learning Theory-Based and Socioeconomic Theories of Career Choice and Development and Their Applications 87 Things to Remember 87 Career Choice Theories Based in Learning Theory 87 Krumboltz's Theory of Happenstance and Decision Making 87 A Social Cognitive Perspective on Careers 91 The Case of L 93 A Career Information-Processing Model of Career Choice 96 Socioeconomic Theories 98 Status Attainment Theory 98 Dual Labor Market Theory 99 Race, Gender, and Career 99 Career Development Programming 99 Summary 100 Chapter Quiz 100 References 100 Chapter 6 Theories and Application of Contextualism and Chaos Theory to Careers 102 Things to Remember 102 Young, Valach, and Collin: A Contextualist Theory of Career 103 Savickas' Career Construction Theory (1995, 2002, 2013) 105 Contextualist Career Counseling 107 Construction 107 Deconstruction 107 Reconstruction 107 Coconstruction 109 Action 109 The Case of B: Construction 109 The Case of B: Deconstruction 110 The Case of B: Reconstruction 111 The Case of B: Construction and Action 112 Status and Use of Contextualists' Theories 113
5 xii Contents Complexity, Chaos, and Nonlinear Dynamics: A Chaos Theory of Career Development and Spirituality 113 Chaos Theory and Career Counseling: Bloch and Richmond (2007) 115 A Second Chaos Theory-Based Approach to Career Counseling 116 Status of Postmodern and Chaos Theory-Based Approaches to Career Counseling 117 Assessment in Career Counseling from a Contextualist View 118 Solution-Focused Career Counseling 118 Summary 121 Chapter Quiz 121 References 122 Chapter 7 Gender as an Issue in Career Counseling: Women, Men and Sexual Orientation Minorities 124 Things to Remember 124 Women 125 The Oppression of Women 125 A Sociological Perspective 129 Gay, Lesbian, Bisexual, and Transgender Individuais 130 Counseling Gay, Lesbian, Bisexual, and Transgendered Clients 130 Career Counseling: Models and Methods 131 The Case of Kay (Case Provided by a High Schoo! Counselor) 135 Follow Up Synopsis: Case of Kay 137 Summary 137 Chapter Quiz 138 References 138 Part 2 Career Counseling, Assessment, and Information Dissemination 141 Chapter 8 A Values-Based, Multicultural Approach to Career Counseling and Advocacy 142 Things to Remember 142 Foundation of the Values-Based Approach 144 Values-Based Multicultural Career Counseling 145 Step 1: Assessing Cultural Variables 145 Step 2: Communication Style and Establishing the Relationship 146 Step 3: Selecting a Decision-Making Model 149 Step 4: The Identification of Career Issues (Assessment) 151
6 Contents xiii Steps 5 and 6: The Establishment of Culturally Appropriate Goals and the Selection of Culturally Appropriate Intervent!ons 153 Step 7: The Implementation and Evaluation of the Interventions Used 154 Step 8: Advocacy 155 Case of E: Happenstance and Brief VBCC 155 Some Specifics for Different Minority Croups 156 African Americans 157 Hispanic Americans 157 Asian Americans 158 American Indians 158 Religious Minorities 159 Application of VBMCC to Group Career Counseling 159 Developing Your Own Theory 161 Summary 162 Chapter Quiz 162 References 162 Chapter 9 Career Counseling for Clients with Unique Concerns: The Disabled, Economically Disadvantaged, Veterans, and Older Workers 165 Things to Remember 165 Individuais with Disabilities 166 Career Counseling for Individuais with Disabilities 168 Career Counseling for Individuais with Mental lllness 171 Displaced Workers 172 Career Counseling for Displaced Workers 173 The Economically Disadvantaged 173 Career Counseling for the Economically Disadvantaged 175 Atypical Time of Entrance to the Labor Force 176 Former Military Personnel 176 Ex-Offenders 178 Older Workers 179 Career Counseling for Older Workers 180 Summary 182 Chapter Quiz 182 References 183 Chapter 10 Assessment in Career Counseling and Development 185 Things to Remember 185 Personal-Psychological Characteristics 186 Aptitude 186 Interests 186
7 xiv Contents Personality 187 Values 188 Assessment and Career Counseling 188 Clinical, Quantitative, and Qualitative Approaches to Assessment 1 : ;9 Quantitative Assessment 189 Qualitative Assessment and Constructivist Theory 191 Qualitative and Objective Assessment Devices 194 Selecting Assessment Devices 211 Technical Qualities 212 Gender and Cultural Bias 212 Other Issues 214 Interpreting Test and Inventory Results 214 Summary 216 Chapter Quiz 216 References 217 Chapter 11 Using Information to Facilitate Career Development 221 Things to Remember 221 Occupational and Labor Market Information 222 Two Important Sources of Information 223 The Occupational Information Network (0*NET) 223 The Occupational Outlook Handbook 226 Other Types of Occupational Information 227 Educational Information 231 Summary 233 Chapter Quiz 233 References 234 Chapter 12 Virtual and Brick and Mortar Career Centers: Design and Implementation 235 Things to Remember 235 Establishing a CC 236 Basic Criteria for Locating and Designing a CC 236 Basic Technological Competencies 238 Criteria for Collecting Material 239 Initiating a Virtual System 239 Tips to Improve Job Performance 241 Who Can Benefit from Self-Directed Online Offerings? 241 Using the Internet to Provide Career Counseling and Assessment 243 Career Assessment Devices Online (Other than 0*NET) 244 Summary 245 Chapter Quiz 245 References 245
8 Contents XV Part 3 Facilitating Action Taking 247 Chapter 13 Preparing for Work 248 Things to Remember 248 Training Time 249 High School and Preparation for Work 250 Vocational Education 250 Work Experience Programs 251 Academies 253 Outside the Classroom No Diploma Required 253 On-the-Job Training 254 Job Training Partnership Act as Amended by STWOA of The Job Corps 255 Outside of the Classroom High School Diploma Preferred or Required 256 Apprenticeship Programs 256 Military Training 258 Postsecondary Schools: Associate's Degrees or Certificates 260 Trade, Vocational, and Technical Schools 261 Community Colleges and Junior Colleges 261 Colleges and Universities 262 Admissions Requirements 263 Financial Aid 264 Factors to Consider When Choosing a College 265 Gaining Admission to College: An Application Strategy 266 Accreditation 266 Continuing Education Needed 267 Summary 267 Chapter Quiz 268 References 268 Chapter 14 Facilitating the Global Job Search in a Digital Age 269 Things to Remember 269 The Job Search 270 Employability Skills 270 Job Seekers with Disabilities and Those with Criminal Records 272 Executing the Job Search 273 Step 1: Taking an Inventory of Seif and Skills 273
9 xvi Contents Step 2: Identifying and Investigating the Job Market 273 Step 3: Developing Employability Skills 274 Job-Placement Services 279 Public Employment Services 280 Private Employment Agencies 281 Secondary and Postsecondary School-Placement Services 282 Online Job-Placement Centers 284 Outplacement Services 285 Summary 286 Chapter Quiz 287 References 287 Part 4 Managing Career Development Programs in Private and Public Domains 289 Chapter 15 Designing and Implementing Comprehensive K to 12 Career Development Programs within the Framework of the ASCA National Model 290 Things to Remember 290 Historical Background 290 A Brief History 291 The ASCA Model and Career Development 292 The Process of Program Development 298 Gaining Administrative Support 298 Establishing Preconditions 298 Forming a Flanning Committee 299 Conducting a Needs Assessment 299 Writing Goals and Objectives and Establishing Criteria for Success 300 Designing the Career Development Program 303 Addressing the Issue: Program Implementation 305 Budget! ng 305 Selecting a Management System 305 Flanning and Implementing the Guidance Curriculum 306 Flanning and Implementing Individual Student Flanning 308 Assessment 311 The End Product 312 Flanning and Implementing Responsive Services 312 Flanning and Implementing Evaluation and Accountability: Some General Considerations 314
10 Program Flanning Tips: Elementary School 316 Program Flanning Tips: Middle School 317 Careers Classes 319 Involving Parents 319 Program Flanning Tips: High School 320 Targeting High School Students with Disabilities 320 Targeting Minority Students 321 Targeting Multipotentialed Students 322 Involving Community Resources in the Program 322 Summary 323 Chapter Quiz 324 * References 324 Chapter 16 Career Development in Postsecondary Educational Institutions 327 Things to Remember 327 The Students 329 The Institutions 330 Career Development Programs 331 Career Centers 333 Developing the Program 333 An In-Depth Look at Career Program Activities 336 Brief Activity: Websites 337 Brief Activity: Advising 337 Brief Activity: Major Fairs 338 Brief Activity: Career Courses 338 Brief Activity: Workshops and Seminars 339 Brief Activities: Self-Directed 340 Brief Activity: Information Dispensation 340 Individualized Case-Managed Activities: Internships 340 Consultation 341 Career Counseling 341 Peer Counseling Programs 343 Program Evaluation 343 Summary 345 Chapter Quiz 345 References 345 Chapter 17 Career Counselors in Private Practice: Counseling, Coaching, and Consulting 349 Things to Remember 349 Qualifications for Private Practice 350
11 xviii Contents Guidelines for Consumers 350 Credentials 350 Promises 351 Ethics 351 Career Coaching 351 Case Study: Coaching K 353 Establishing a Private Practice 353 Types of Services 354 Did You Add Any Services to the List You Developed for Studer; Learning Exercise 17.1 After Reading This List? 354 Location of the Office 355 Image 356 The Practice Opens 356 Marketing 357 Budgeting 358 Pees and Billing 359 Other Business Details 360 Summary 361 Chapter Quiz 361 References 361 Chapter 18 Career Development in Business Organization and the Federal Government 362 Things to Remember 362 Business 362 Programming for Career Development: A Brief History 364 Rationale 365 Initiating the Program: Early Steps 365 Needs Assessment 366 Data Collection Procedures 366 Designing the Program 370 The Essential Components 370 Integration with HRD 374 Program Implementation 375 Benefits of Career Development Programs 376 The Federal Government Program 377 Summary 377 Chapter Quiz 378 References 378
12 Contents xix Chapter 19 Program Evaluation and Evidence-Based Practice 380 Things to Remember 380 Levels of Questions 381 Evaluation Designs 382 Pre-Experimental Designs 382 Quasi-Experimental and Experimental Evaluation Designs 383 Descriptive Designs 384 The Process of Survey Research 384 Qualitative Evaluation Strategies 386 Which Approach to Evaluation? 388 Summary 389 Chapter Quiz 389 References 390 Part 5 Trends and Issues: Looking Ahead 391 Chapter 20 Trends in the Labor Market, Factors That Shape Them, and Issues for Decision Makers 392 Things to Remember 392 The Impact of Technology 393 The Global Economy and Long-Term Job Trends 394 Other Economic Factors 395 Population Factors 396 The Size of Government 397 Causes of Short-Term Trends 398 The Occupational World Through Protections for the Future 399 Practical Implications 400 Sources of Information on Change and Structure 400 Summary 400 Chapter Quiz 401 References 401 Name Index 403 Subject Index 406
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