GENERAL INDEX INTRASTATE TARIFFS S.C.C. - Va. Verizon Virginia LLC 1st Revised Page 1 Cancels Original Page 1

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1 1st Revised Page 1 Cancels Original Page 1 A Tariff Section Abandonment of the Service (See Cancellation for Cause) Abuse or Fraudulent Use of Service General Regulations (See Cancellation for Cause) Access Service Tariff Access to Customer s Premises (See Cancellation for Cause) Additional Message Units Local Exchange Service Adjustments for Certain Local Taxes and Fees Advance Payments Advanced Intelligent Network Allowance for Interruptions - General Regulations Alterations on the Customer s Premises Answering Connection Application for Service Application of Business and Residence Rates Application of Rates Availability of Facilities

2 1st Revised Page 1a Cancels Original Page 1a B Billed Number Screening (See) Explanation of Terms General Regulation Broadcast of Recordings of Telephone Conversations and Incoming Messages Building, Same (See Explanation of Terms) Business and Residence Rates, Application of

3 1st Revised Page 2 Cancels Original Page 2 C Tariff Section Calling Plans Tariff, Optional Cancellation for Cause Centrex Services Change of Class or Grade of Service Charge (See - Service Charges) Change of Local Service Provider Charges Channels, Temporary Surrender of Claims of Misuse of Service Class of Service (See - Explanation of Terms) CLEC Collocated Interconnection Service

4 2nd Revised Page 3 Cancels 1st Revised Page 3 C (Cont d) Tariff Section Coin and Credit Card Operated Telephones, Service for Customer-provided (See - Pay Telephone Lines) D Colors or Finishes, Nonstandard (See - Equipment Furnished in Nonstandard Finishes) Creation of Additional Channels Credit Card Operated Telephones, Service for Customer-provided Coin and (See - Pay Telephone Lines) D Customer Satisfaction Guarantee Issued: June 23, 2015 Effective: June 26, 2015

5 2nd Revised Page 4 Cancels 1st Revised Page 4 C (Cont d) Tariff Section Customer-Provided Coin and Credit Card-Operated Telephones, Service for (see Pay Telephone Lines) D Customer's Service, Use of - General Regulation D Damages (See - Liability of the Telephone Company) Defacement of Premises Denial of Service (See - Cancellation for Cause) Denied Service Restoral Charge A Deposits DID Intercept Service, Centrex D Digital Data Custom Services Directories, Provision and Ownership of Directory Errors and Omissions Dishonored Check Charge A Issued: March 30, 2015 Effective: April 1, 2015

6 1st Revised Page 4a Cancels Original Page 4a E Tariff Section Enhanced Universal Emergency Number 911 Service General Regulation (See - Liability of the Telephone Company) Service (See - Universal Emergency Number 911 Services) Equipment - Explosive Atmosphere, Hazardous or Inaccessible Locations, Equipment in Nonstandard Finishes, Equipment Furnished in Provision and Ownership of Special Equipment and Service Arrangements Errors and Omissions, Directory Establish Identity, Obligation to Establishment and Furnishing of Service Exchange Access Frame Relay Service Exchange Access Switched Mult-Megabit Data Service Exchange Service, Local Explanation of Symbols Explanation of Terms Explosive Atmosphere, Facilities and Equipment in Extended Area Calling A - Extended Local Service C

7 1st Revised Page 5 Cancels Original Page 5 F Tariff Section Fees, Adjustments for Certain Local Taxes and Finishes, Equipment Furnished in Nonstandard Floor Space, Power and Operating at the Customer's Premises Fraudulent Use of Service (See - Cancellation for Cause) G General Regulations General Regulations Tariff General Services Tariff Grade of Service (See - Explanation of Terms) Guarantee, Customer Satisfaction

8 1st Revised Page 6 Cancels Original Page 6 H Tariff Section Hospital, Service for Hotel, Service for I Initial Contract Period and Termination of Service - General Regulation Installation, Maintenance and Repairs Installation Charges (See - Application of Rates) Interim Resale Provisions Interruptions, Allowance for - General Regulation J

9 2nd Revised Page 7 Cancels 1st Revised Page 7 K_ Tariff Section L_ Late Payment Charge... Liability of the Telephone Company... Limitations and Use of Service... Limited Communication (Emergency Conditions)... Line Connection Charges (See Service Charges)... Local Exchange Service... Local Exchange Services Tariff... Local Message Charges, Transfer of... Local Service Areas... Centrex Services... Local Exchange Service... M_ Maintenance Visit Charges A A Message Rate, Measured Rate and Flat Rate Services on the Same Premises... Message Unit Allowance - Local Exchange Service... Mileage Interexchange Channels

10 1st Revised Page 8 Cancels Original Page 8 M (Cont d) Tariff Section Minimum Revenue Guarantee (See - Initial Contract Period and Termination of Service) Miscellaneous Service Arrangements Tariff N Network Controlled Inmate Line (See Pay Telephone Lines) D 911 Services (See - universal Emergency Number 911 Services) Nonpayment of Charges (See - Cancellation for Cause) Nonrecurring Charges Nonstandard Finishes, Equipment Furnished in O Obligation to Establish Identity Omissions and Errors, Directory Operating, Floor Space and Power at the Customer's Premises Order Processing Charge (See - Service Charges) Outdoor Locations, Service at Outside Plant Construction (See - Construction Charges) Overtime and Expediting Charges

11 1st Revised Page 9 Cancels Original Page 9 O Tariff Section Ownership and Provision of - Directories Equipment and Facilities Telephone Numbers P Participating Companies Pay Telephone Lines D Network Controlled Coin Line D Network Controlled Non-Coin Line D Network Controlled Inmate Line D COCOTS D Payment Arrangements and Credit Allowances Payment for Service and Equipment Payments, Advance Plan, Virginia Universal Service B Power Supply (See - Floor Space, Power and Operating at the Customer's Premises) Premises (See - Explanation of Terms) Promotional Offerings Provision and Ownership of - Directories Equipment and Facilities Telephone Numbers R Rate Guide - Determination of Airline Mileages List of Rate Centers Q

12 1st Revised Page 10 Cancels Original Page 10 R (Cont d) Tariff Section Refunds - Construction Charges Regulations, General Repairs, Installation and Maintenance Resale Provisions, Interim Residence and Business Rates, Application of Restoral Charge, Denied Service S Same Building (See - Explanation of Terms) Service/Equipment Limited Availability Service/Services Application for Arrangements, Miscellaneous

13 1st Revised Page 11 Cancels Original Page 11 S (Cont d) Tariff Section Service/Services (Cont'd) Centrex Charges Claims of Misuse of Coin and Credit Card Operated Telephones, for Customer-provided (See Pay Telephone Lines) D Credit Card Operated Telephones, for Customer-provided Coin and (See Pay Telephone Lines) D Customer-provided Coin Operated Telephones, for A Customer's, Use of General Initial Contract Period and Termination of Interexchange Carrier Coinless Telephone B Interruptions (See - Allowance for Interruptions) Irregularities Limitations and Use of Local Exchange Miscellaneous Arrangements Misuse, Claims of

14 1st Revised Page 12 Cancels Original Page 12 S (Cont d) Tariff Section Service/Services (Cont'd) Outdoor Locations Payment for Restoral of, Charge for Semipublic Telephone Telephones, for Customer-Provided Coin and Credit Card-Operated (See Pay Telephone Lines) D Temporary Surrender of Termination of Time-of-Day Universal Emergency Number Unlawful Purposes, Use of Use for Unlawful Purposes Use of Customer's Weather Forecast A Service Plan, Virginia Universal B Special Charges A Special Construction

15 1st Revised Page 13 Cancels Original Page 13 S (Cont d) Tariff Section Special Equipment and Service Arrangements Special Finish - (See - Equipment Furnished in Nonstandard Finishes) Suburban Centrex Service Symbols, Explanation of T Taxes and Fees, Adjustments for Certain Local Telephone Numbers, Provision and Ownership of Telephones, Service for Customer-provided Coin and Credit Card Operated (See Pay Telephone Lines) D Temporary Service, Construction for Temporary Surrender of a Service or Channel Termination Charge - (See - Initial Contract Period and Termination of Service) Terms - (See - Explanation of Terms) Third Parties Time-of-Day Service Transmitting Messages

16 1st Revised Page 14 Cancels Original Page 14 T (Cont d) Tariff Section Two-tier Payment Plan Unauthorized Local Service Provider Change Charges Universal Emergency Number 911 Services Basic 911 Service Enhanced 911 Service General Regulation (See - Liability of the Telephone Company) Universal Service Plan, Virginia B Unlawful Purposes, Use of Service for U Use of Customer's Service - General Regulation Use of Service for Unlawful Purposes V Variable Term Payment Plan Virginia Universal Service Plan B Weather Forecast Service A W X Y Z