CONTINUITY OF OPERATIONS PLANNING

Transcription

1 CONTINUITY OF OPERATIONS PLANNING 1 MITCH SPICER RESEARCH ASSOCIATE CENTER FOR URBAN TRANSPORTATION RESEARCH 2 1

2 CONTINUITY OF OPERATIONS PLANNING Previous experience 3 DO NOT PLAN THE EMERGENCY, PLAN THE RESPONSE Are there exceptions? 4 2

3 ALWAYS REVIEW THE PLAN Practice and look for improvements 5 KNOW WHO IS IN CHARGE Flowcharts 6 3

4 BUILD RELATIONSHIPS AND KNOW YOUR STAKEHOLDERS 7 Driver Trainer/Social Programs Assistant Citrus County Transit 4

5 Continuity of Operation Planning 9 Why do we need continuity planning? It can be essential in emergency response planning. How a COOP event might effect your organization, if no plan is in place. Ensure continued performance of essential functions. Reduce/Mitigate disruptions to operations. Reduce loss of life/minimize damage. 10 5

6 New kinds of threats Still have the same old threats and dangers we have always had in transportation agencies. The COOP is a living document 11 Provides standardization of functions to be performed if an emergency denies access to essential operations. It Provides vital services to maintain the safety of the general public. 12 6

7 Continuity of Operations Plan (COOP) means many things to many people. Essential services our passengers and residents need Maintain service in event of emergency 13 What: Safe, secure, and mobile Where: Everyone in one resource How: Planning is essential 14 7

8 Power outages Flood waters Stranded passengers Communications systems fail Information technology doesn t work Fire is a danger Key people are not available 15 What continuity planning is Essential functions. National Terrorism Advisory System (NTAS) Resource needs. Types of transportation needs Communications needs Testing, exercising, updating What continuity planning is not Based on terrorist threats. Busy work that won t pay off. Imminent Threat Alert Warns of a credible, specific, and impending terrorist threat against the United States Elevated Threat Alert Warns of a credible terrorist threat against the United States Sunset Provision An individual threat alert is issued for a specific time period and then automatically expires. It may be extended if new information becomes available or the threat evolves 16 8

9 Goals of COOP Plan Our goals should be to: Promote a proactive strategy. Community, passengers, business operations, IT, equipment Keep operations functioning 17 9

10 BIOLOGICAL NUCLEAR INDUSTRIAL CHEMICAL 19 EXPLOSIVE 8 Steps in COOP Planning 1. Initiate process; select, empower team 2. Assess capabilities, vulnerabilities 3. Define, prioritize essential functions 4. Develop, review, and approve COOP plan 5. Develop supporting procedures 6. Train all personnel 7. Test plans & equipment; exercise people 8. Assure continuous maintenance, updates 20 10

11 The simple explanation What do we have to do? Who? When? How? Manager Bob 21 Who is a Team Member? Upper, middle, and lower management Emergency officials, Emergency Operating Center Personnel who will support essential functions Personnel who will perform essential functions 22 11

12 Plan Implementation The damage from an event could be repaired in an undetermined amount of time A COOP plan can be activated in part or in whole depending upon the disruption or threat. 23 Planning An event may demand that personnel evacuate a single facility for a day or two. Communications Information Technology On the other hand, any part of the agency could be destroyed by any type of emergency 24 12

13 Plan Implementation PLAN An effective COOP plan will outline: Decision process for the quick and accurate assessment of the situation Determine of the best course of action for response and recovery A flow chart tying the agency s reaction to the class or level of emergency is a good tool 25 Plan Implementation Having the plan is only part of the solution. Each agency must develop a strategy for implementing it. Teams should be identified to carry out specific work. Checklists should be developed for assurance of responsibilities 26 13

14 Resumption Plan Requirements Leadership needs to provide general guidance and policy on ending alternate operations and returning to non-emergency status 27 Plan Maintenance Drills and Exercises Changes to be made Keep the Plan up to date After Action Reviews Improvement Plans 28 14

15 In Conclusion on COOP Not a Chicken Coop By implementing this plan: Ensures the safety of all our Transit Agencies Keeps the general public safe during any type of emergency event 29 Gennaro Rino Saliceto SAFETY AND TRAINING COORDINATOR SPACE COAST AREA TRANSIT 15

16 Emergency Drop Points 31 Pre-designated safe locations Determined for each route Drop points based on the following Geographic Distribution Prioritization of passengers based on critical factors Safety of the drop point Availability of personnel at these locations to communicate with the majority of a 24-hour period The list of drop points will be maintained by the Transit Director or his/her designee and reviewed on a quarterly basis. Recommended 32 TCRP Report 86 Volume 8 NCHRP Report 525 Volume 8 16

17 Recommended 33 TCRP Report 86 Volume 7 Recommended 34 TCRP Report 86 Volume 9 17

18 Recommended 35 Non-Federal Continuity Plan Template -library/assets/documents/