Corporate Disaster Management Plan (CDMP)

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1 Corporate Disaster Management Plan (CDMP)

2 CORPORATE DMP Document Review Status Issue Review Status Date Prepared By 1. First time adoption of CORPORATE DISASTER MANAGEMENT PLAN FHQ- HSE Team 2. Revision - I Jan 2016 FHQ- HSE Team Page 0

3 Contents Section 1: Disaster Management Plan (DMP) 1.1 Introduction Need for DMP Purpose of the Plan Scope of Plan Disasters due to Natural Causes Disasters due to Man-made Causes (operational) Disasters due to Man-made Causes Interface with Other Plans Levels of Disaster Management Plan Offshore Operations Exercise on Corporate level DMP Updating of Plan Allocation of Funds 6 Section 2: Disaster Management Preparedness 2.1 Introduction DMP (Onshore operations) Activation of DMP Communication to CDMG 14 Section 3: Organization 3.1 Site Coordinator (OSC) Site Control Room Disaster Control Room CC at FHQ/Project level Corporate Disaster Management Group (CDMG) Corporate Chief Coordinator of DMP Coordinators of CDMG Corporate Disaster Control Room Key personnel (Emergency Coordinators): Roles and Responsibilities 20 Section 4: Communication 4.1 Communication on the event of any disaster Communicating with employees & others Communicating with Media & Public State/District Disaster Management Authority (DDMA)/ (SDMA) 22 Section 5: Reference 5.1 Disaster Management Plan National Disaster Management Authority (NDMA) 24 Annexures List of Important Numbers FHQ, PHQ, RP, KGB Action plan in the event of Disaster Page 1

4 Section 1 Disaster Management Plan (DMP) 1.1 Introduction Need for DMP Oil India Limited is a Premier National Oil Company presently engaged in the production of Crude Oil & Natural Gas from Onshore fields and venturing in to offshore fields. Every Industry, particularly those handling hazardous items in bulk quantities like in petroleum Industry, strive to establish the best systems and operating procedures for ensuring all the time safety. The inherent risk in the oil well drilling & production are well known and the management of the risks calls for systematic planning, adopting engineering practices and positive attitude towards safety & environment protection. We in Oil India Limited have over the years established systems and facilities in such a manner that all time safety is ensured to the maximum extent. While we continue to take steps and measures as mentioned above, we cannot rule out the probability of occurrence of an incident having disastrous consequences to our operations. Natural calamities like earthquake, unprecedented heavy floods which cause major disruption of operations and distress to large number of people in and around our operational areas are issues which industries have been facing across the nation time and again. Hence, it was therefore, necessary to develop a Disaster Management Plan(DMP) to facilitate necessary actions to meet emergency scenarios in a structured manner in order to streamline our preparedness to face disasters and manage the crisis effectively Purpose of the Plan The purpose of this Disaster Management Plan (DMP) is to set out the appropriate course of action to mitigate the impact of an emergency event. The plan provides for a procedure allowing all those involved to mobilize their resources in an orderly way and to react in time effectively. This plan therefore aims at primarily in planning, organizing and coordinating for implementing the measures which are immediate requirement in our preparedness and prompt response to any threatening disaster situation or disaster. It also aims at assessing the magnitude of effects of any disaster, its evacuation, rescue and relief and rehabilitation and implement business continuity plan. Page 2

5 1.2 Scope of Plan The scop e of the Disaster M anage m ent Plan shall cov er the f ollowin g categories of Disaster cov ering OIL s onshore / off shore installations at Field Headquarte r ( FHQ), Pip elin e Head Quarter(PHQ ) and all Projects : Disasters due to Natural Calamities 1 Floods 5 Tsunami 2 Hurricane 6 Earthquake 3 Tornado 7 Lightning 4 Cyclone Disasters due to Man-made Causes (operational) Oil/gas well blowouts Fires Toxic gas releases, Oil / Chemical spills, Hydrocarbon Release Accidents involving radioactive substances Explosions(unconfined, confined, BLEVE, dust explosion Vapour cloud formation ) Fire & Explosion Failure of structures Disasters due to Man-made Causes Riots/Civil disturbances Terrorist Attack*/Sabotage Hostage Crisis*/Abduction Bomb threats* Strikes War Food Poisoning/Water Poisoning * The action plan for these scenarios, being additional one, explained in the annexed corporate guidelines. Page 3

6 1.3 Interfaces with other Plans It is recognized that the emergency situations mentioned above can escalate to such an extent that the required level of response would be beyond OIL s own resources available within an Asset and intervention of corporate level will be necessary to mobilize additional resources not only from Field Head Quarter and various Projects of OIL, but from outside sources also. In such cases, the Corporate DMP shall be activated by the CMD, OIL as and when, in his opinion, a National level intervention is required for handling the crisis. OIL has broadly the following level of Disaster Management Plan. Page 4

7 1.4 Corporate Disaster management Plan is prepared as per the above level covering all the probable types of emergencies. Level I Disaster Management Plan at installation level is a plan made for an emergency or an incident which can be effectively and safely managed and contained within the site, location or installation by the available resources in the installation. It does not have any impact outside the site or location or installation. This plan would serve as a basic document for Disaster Management Plan at onsite level (Level II) Level II - Disaster Management Plan at onsite level is a plan made for an emergency or an incident which cannot be effectively and safely managed by available resources within the installation and additional support is alerted or required from Company s resource available in the particular sphere (such as FHQ/PHQ/Project ). This plan would serve as a basic document for Disaster Management Plan Mutual Aid (Level III) Level III- Disaster Management Plan (Mutual Aid Onsite & Offsite) is a plan made for an emergency or incident which cannot be effectively and safely managed by available resources at Company s FHQ/PHQ/Project level and additional support is warranted from the neighboring industries and district administrative authorities. It has the potential to have off site impacts which could be of such a magnitude that is likely to affect the population, property and environment inside and outside the installation. This plan finally falls under the purview of the concerned District Authority.As per the Institutional Framework each district has its own district disaster management authority(ddma) chaired by the Deputy Commissioner.However, till they step in, the Chief co-coordinator of the industry/sphere is responsible to manage Page 5

8 the emergency.. This plan would serve as a basic document for Corporate Disaster Management Plan (Level IV) Level IV Disaster Management Plan at Corporate level is a plan made for an emergency or incident which is of such a magnitude that it would be beyond the containing ability of the sphere and local/district authorities. There are adverse business implications and the situation is worsening and drawing more and more adverse reactions. This would require the intervention of Corporate level response for which the Corporate level DMP is prepared. 1.5 Offshore operations: In case of emergency, individual installation w i l l activate its Disaster Management Plan, as initiated by the Installation Manager. In case, if the emergency requires mobilization of resources beyond the capability of the Off- shore Installation/ Rig/ Vessel, the installation Manager will request the Concerned GM/HOD/Regional Head to activate the Disaster Management Plan of the particular region. Accordingly, the resources of the regional sphere shall be mobilized. The Concerned GM/HOD/Regional Head shall be the Chief Coordinator (CC) till the same is referred to the Corporate Disaster Management Group. 1.6 Exercise on Corporate level Disaster Management Plan a) Once every year this plan will be exercised under the chairmanship of C MD, OIL to test the communication system, action plan and the response of all key agencies within OIL, Government of India and outside resources. b) For this purpose a Disaster scenario will be declared and those identified under this plan as Emergency Coordinators will be required to act in a predetermined way to deal with the situation on a real time basis. c) The lessons learnt from such exercises will be summarized in the form of a report to improve upon the overall preparedness and will also be used as inputs for updating the plan to the extent necessary. d) The exercise shall include the National Crisis Management Committee. e) If in any case the exercise cannot be carried out due to operational reasons the same shall be done as a table top exercise Page 6

9 1.7 Updating of Plan This plan will be updated as and when necessary, but at least once every year. 1.8 Allocation of Funds Necessary funds will be allocated for measures for prevention of disaster, mitigation, capacity building and preparedness. Page 7

10 Section 2 Disaster Management Preparedness 2.1 Introduction: As part of Health, Safety and Environment Management System (HSE- MS) and in line with the statutory requirement, each operating installation has a Disaster Management Plan (DMP) considering all the emergencies associated with the operation of the installation. 2.2 Disaster Management Plan (DMP) : Definition of Disaster As per Disaster Management Act, 2005, Disaster, in the present context, means a catastrophe, mishap, calamity or grave occurrence in any area, arising from natural or manmade causes, or by accident or negligence which results in substantial loss of life or human suffering or dam age to, and destruction of, property, or dam age to, or degradation of, environment, and is of such a nature or magnit ude as t o be beyond t he coping capacity of the Com pany operating the installation, Community of the affected area. In the Oil Industry most disasters are found to have three features in common i.e. loss of control, diverted release of energy and failure to arrest chain of events. This results in serious or fatal injury to persons within immediate location of the initiating event as well as outside, damage to installation and danger to the environment Activation of Disaster Management at various levels: The installation level (Level- I) DMP is activated by the installation manger who is the site coordinator(sc) at site in case of any emergency. In case, the emergency cannot be contained at installation level and requires mobilization of additional resources, the installation manager shall immediately inform the sectional Head and Head of the department as per the line of command in the installation level DMP. The concerned sectional in-charge or Head of Department will inform Head of FHQ/PHQ/Project Head as well as Head of Safety and Environment Department/ Safety Officer of the sphere. Simultaneously, on receipt of information, the concerned S&E representative will also inform the Head of sphere (FHQ/PHQ/Project Head) respectively. In case the emergency requires mobilization of resources from the sphere (FHQ/PHQ/Project, etc), the Onsite level (Level II) DMP of OIL is activated by the Chief Coordinator. Page 8

11 Respective Head of the sphere (FHQ/PHQ/ Project) will be the Chief Coordinator (CC) and will exercise control through the Coordinator. Alternate Chief Coordinator for the emergency will also be designated for the said Plan and will be the next senior most officers in the line of command. In case the emergency is likely to affect the population, property and environment inside and outside the installation and requires mobilization of resources beyond OIL capabilities, the Level III DMP (Mutual Aid Onsite & Offsite) will be activated initially by the Head of Sphere till such time District Authority takes over as the Chief Coordinator (CC) and accordingly all cleared signals will be cleared by District Authority. However, the mutual Aid scheme is under the purview of the District Authority. When the emergency is of such magnitude that it is gradually affecting the normal pattern of life within the industrial complex and gets suddenly disrupted and in certain cases affects the neighborhood seriously and requires Corporate and National intervention, assistance from other work sphere/ agencies are sought through corporate intervention. Corporate Level (Level-IV) DMP is then activated. A SAMPLE COMMUNICATION CHART FOR EACH SPHERE OF DISASTER MANAGEMENT Page 9

12 EMERGENCY REPORTING ORGANOGRAM in FHQ Chief Coordinator Sri J. K. Borgohain Resident Chief Executive Nodal Officer stationed at FHQ Sri P.S. Narayanan GGM (HSE) Service Coordinator Sri S. Dey GM (Engineering) Production Coordinator Sri A. Gogoi ED (P) Admin & Welfare Coordinator Sri V.K. Verma ED (HR & Admin) Medical Coordinator Sri P. Bordoloi Head (MS) Drilling & W/o Coordinator Sri K. Saikia GM (Drilling Services) Safety & Envt. Coordinator Sri A. K. Acharya GM(HSE) Employees Relation Coordinator Sri R. Barua Head (ER) Operation Coordinator Sri J. Rakshit GM (CMT) Finance Coordinator Sri C. Pal GM (F&A) Fig 2 Page 10

13 EMERGENCY REPORTING ORGANOGRAM in PHQ CHIEF CO-ORDINATOR Mr. R. CHAUDHURY, Group General Manager (PLS) FIELD CO-ORDINATOR Head (M&S) Mr. R.K.SARMA FINANCE CO-ORDINATOR HEAD (F&A) Mr M. D. GUPTA OPERATION CO-ORDINATOR HEAD(PLO) Mr S. SINGH ADMIN CO-ORDINATOR HEAD(ADMN) Mr H. C. BORA PL MAINT. CO-ORDINATOR CEPL(PLM) Mr P. J. DUTTA/ DYCEPL(PLM) MECH. MAINT. CO-ORDINATOR CEPL(M) Mr B.S.SEIHRA/ DyCEPL(PLM) Md N. RAHMAN MEDICAL CO- ORDINATOR CMO, DR B.BARMAN/ DySMO SECURITY CO- ORDINATOR, OSD (SEC) Mr KALYAN DAS WELFARE CO- ORDINATOR Dy CM(ER) Ms M. BARUA CONTROL ROOM CO- ORDINATOR CEPL(OM) Mr N.K.SHRIVASTAV / DYCEPL(OM) Mr S.L.SIRIN PUMP STATION CO- ORDINATOR DYCEPL(O) Mrs. G. S. BARO / ME(PLO) Mr PANKAJ KAKATI COMMUNICATION CO-ORDINATOR HEAD(TTI&FC) Mr B. K. MISHRA / HEAD(T) Mr S. KAR ELECTRICAL CO- ORDINATOR HEAD(E&C) Mr R. GOSWAMI / CEPL(E&C) Mr D. SHARMA FIRE & SAFETY CO- ORDINATOR CEPL(S&E) Mr P. NAG / SE(FS) Mr R. B. THAKARE Fig 3 (i) Page 11

14 EMERGENCY REPORTING ORGANOGRAM OF PUMP STATIONS CHIEF CO-ORDINATOR Mr. R. CHAUDHURY, Group General Manager (PLS) FIELD CO- ORDINATOR Head (M&S) Mr R.K SARMA FINANCE CO- ORDINATOR HEAD (F&A) Mr M. D. GUPTA OPERATION CO- ORDINATOR HEAD(PLO) Mr S. SINGH COMMUNICATION CO-ORDINATOR HEAD(TTI&FC) Mr B. K. MISHRA ADMIN CO- ORDINATOR HEAD(ADMN) Mr H. C. BORA CONTROL ROOM CO-ORDINATOR CEPL(OM) Mr N.K.SHRIVASTAV/ DYCEPL(OM) Mr S.L.SIRIN PUMP STATION MEDICAL CO- ORDINATOR CMO, DR B.BARMAN/ DySMO Dr A. SECURITY CO- ORDINATOR OSD (SEC) Mr KALYAN DAS WELFARE CO- ORDINATOR DyCM(ER) Ms M. BARUA MECH. MAINT. CO-ORDINATOR CEPL(M) Mr B.S.SEIHRA/ DyCEPL(PLM) Md N. RAHMAN PL MAINT. CO- ORDINATOR CEPL(PLM) Mr P. J. DUTTA/ DYCEPL(PLM) Mr G. BORTHAKUR ELECTRICAL CO- ORDINATOR HEAD(E&C) Mr R. GOSWAMI/ CEPL(E&C) FIRE & SAFETY CO-ORDINATOR CEPL(S&E) Mr P. NAG/ SE(FS) Mr R. B. THAKARE COMMUNICATION CO-ORDINATOR HEAD(T) Mr S. KAR Fig 3 (ii) Page 12

15 EMERGENCY REPORTING ORGANOGRAM in Rajasthan Project Executive Director (RP) / Agent Sri N R Deka Mobile : HEAD (Production)/ PROD. COORDINATOR Mines Manager (Prodn) Sri M N Talukdar Mobile Chief Engineer (FS) Sri A K Agrawal Mobile : SE(P) / Sr.E(P) / Installation Manager GENERAL MANAGER (A&ER) COORDINATOR Sri N Vashistha Dy Chief Engr.(Production) Mines Safety Officer (P) Sri K K Deka MEDICAL CO-ORDINATOR CMO, DR B.BARMAN/ DySMO Dr A. CHOUDHURY I/C S&E Head (TS) Sri A Dam Head.(D&RS) Drilling. COORDINATOR Mines Manager (Drilling) Sri B K Das Dy Chief Engr.(TS) Mines Safety Officer (D) Sri S Deb Fig - 4 Page 13

16 EMERGENCY REPORTING ORGANOGRAM in Kakinada F CHIEF COORDINATOR i SHRI.DIPAK BARKAKATI g ED (KGB & BEP) STD: Mobile no: SERVICE COORDINATOR Shri.K.K.Khuntia GM(WL) Mobile no: PRODUCTION COORDINATOR Shri. Rahul DAS Dy.CE(Prod) Mobile no: MEDICAL COORDINATOR Shri. P.Borkakaty Head (Admin&ER) Mobile no: DRILLING & W/O COORDINATOR Shri.Pradip Das, Head-Drilling Mobile no: SAFETY &ENVT COORDINATOR Shri.Sushanta Dutta Gupta Chief Chemist Mobile No FINANCE COORDINATOR Shri. B.B.SAHU Head( F&A) Mobile no: Fig - 5 ADMINSTRATIVE& WALFARE COORDINATOR Shri. P.Borkakaty Head( Admin&ER) Mobile no: Page 14

17 2.2.2 Communication to Corporate Disaster Management Group (CDMG): The Designated Nodal Officer, stationed at FHQ shall immediately inform the Nodal Officers of MOPNG & the Control Room, Nodal Officer at OIL, Corporate Office Noida and also inform (CCC) - the CMD, OIL. In turn the Corporate Nodal officer of OIL shall inform the respective coordinators at corporate office and CCC. CMD or in his absence concerned Adviser shall then inform the Nodal officer at Ministry of Petroleum & Natural Gas and also the Minister, MOP&NG. CMD,OIL shall be the Corporate Chief Coordinator(CCC) of the Corporate Disaster Management Group (CDMG). Activation of Corporate DMP: Corporate DMP shall be activated by CCC (CMD, OIL) as and when required, depending upon the situation where the l intervention in National level is required for handling the crisis. Corporate Disaster Management Group (CDMG) will come into action in the following situations: In case of an Onsite emergency duly activated by CC of spheres(fhq/phq/projects) wherein assistance from Corporate or assistance from other work sphere/ agencies are sought through corporate intervention. In case of an Offsite emergency, likely to have effect beyond the installation premises or an emergency originated from outside the premises of the installation which is likely to effect the operations of the installation and requires Corporate intervention. Communication to CDMG (OFFSHORE OPERATION) In case the disaster goes beyond the control and capability of the Region, the Chief Coordinator (CC) shall immediately inform the CMD (CCC), Director (E&D) Corporate Coordinator & Designated Nodal Officer ( Stationed at FHQ) on the situation and their Group (CDMG). assessment for intervention of Corporate Disaster Management Accordingly the CDMG will come in to action as per the flow chart given in fig. No. 6 Page 15

18 Section 3 Organization 3.1 Site Coordinator (C) Initial Phase In the initial phase only someone close enough to the scene of emergency can exercise emergency co-ordination. Accordingly, the Installation Manager will assume the role of Site Coordinator (C). Intermediate Phase The Chief Co-ordinator (CC) of the respective sphere (FHQ/PHQ/Project) may appoint a person under purview of the DMP, who is normally stationed at Base to take over the task at Site Control Room (SCR). Function The Coordinator will make an assessment of the situation; the type and quantity of assistance required and communicate the same to the his/her Zonal/Sectional in-charge who in turn will inform his Head of the Department/GM as the case may be for further information to the Chief Corporate Co-ordinator(CCC) of the DMP. The SC will mobilize the resources available at site, deal with the situation and take such actions as directed by the Chief Co-ordinator at the FHQ/PHQ/Projects. He will transmit situation reports to the base disaster control room if necessitated at regular interval prefixing a numerical sequence to each message. 3.2 Site Control Room Location The Site Control Room (SCR) will function at the installation depending upon situation. In case the situation warrants activation of Onsite Disaster Management Plan, an alternate site control room will be set up at a safe distance at a place closest to the installation. Mobilization The Site Co-coordinator (C) will set up SCR as soon as he becomes aware of the emergency situation. Page 16

19 Function To prepare report on status of the emergency situation from time to time and take steps to fight the emergency. Determine the type of assistance required & mobilize the same through SCR Disaster Control Room (DCR) Location A control room established at the base station of the sphere (FHQ/PHQ/Project) as the case may be will be termed as the Disaster Control Room. Mobilization The GGM (FHQ Affairs) who is the nodal officer of the spheres stationed at FHQ will open up Control Room/Set up control room as soon as he becomes aware of the emergency situation. Function To prepare report on status of the emergency situation from time to time and take steps to fight the emergency. Determine the type of assistance required & mobilize the same through DCR. 3.4 Chief Coordinator (CC) at FHQ/PHQ/PROJECT level FHQ/ PHQ/Project Head will be the Chief Co-ordinator where the emergency has taken place and will exercise control through GGM (FHQ Affairs) who is the Nodal Officer stationed at FHQ Alternate Chief Co- ordinator will be the next Senior Most in the FHQ/PHQ/Project. In case the emergency within the installation is likely to have effect beyond the installation premises or an emergency outside the premises of the installation is likely to effect the operations of the installation, and D i s a s t e r M a n a g e m e n t P lan ( Mut ual A id) i s a c t i v a t ed, CC shall inform Nodal Office r of FHQ to furthe r intimat e Corporate Disaster Managem en t G r oup and request the intervention of Corporate Disaster Management group for activation of Corporate Level DMP if felt necessary. The Nodal Officer shall immediately inform the Nodal Officer of Corporate Disaster Management Group, CMD and Corporate Coordinators Corporate Disaster Management Group (CDMG) Corporate Disaster Management Group members Page 17

20 CMD, Corporate Coordinators, and other Coordinators and their representatives along with the Nodal Officer for coordination with the various wings of the Govt. of India and or the Disaster management shall form the Corporate Disaster Management Group. CMD will be the Corporate Chief Coordinator (CCC) and shall be supported by the members of the Disaster Management Group. In case CMD is not available at the time of disaster then next person in-charge of CMD shall handle the charge of CCC. CMD with the Disaster Management Group at the corporate office shall meet at least once a day to assess/ review the situation and take decisions on the actions to be initiated Corporate Chief Coordinator of DMP (CCC) - Roles and Responsibilities Corporate Chief Coordinator: In the event of an emergency, CMD shall act as Corporate Chief Coordinator (CCC) As a CCC he or she shall; Liaise with state and central government authorities and seek intervention from the Centre and take decision on the actions to be initiated. Brief media appropriately or nominate a spoke person on his behalf to inform about the crisis/emergency. Forward the message to employees as deemed necessary in the event of any crisis/emergency Corporate Disaster Management Group Coordinators: Coordinator (A): In the event of any crisis/emergency, he/she will act as a coordinator with respect to their sphere of operations. Sri P.K. Sharma, Director (O) will co-ordinate the disaster management activities of the FHQ at Duliajan and also at PHQ, Narengi. Similarly Sri S. Mahapatra, Director (E&D) shall co-ordinate the disaster management activities of the projects viz KGB &BEP, Rajasthan, NEF etc. As coordinator, he shall; Take immediate stock of the situation including resources from the CC of Onsite DMP (Level III). Report the incident to the CCC (Chairman & Managing Director) and keep him informed on status of operations and act as advisor to CMD. Page 18

21 Call a meeting with the coordinators of Level II DMP (if stationed at the place of occurrence) in the Disaster Control Room (DCR) or have a close liaison with the concerned Head of the sphere Advise CMD to notify appropriate external agencies, resource centre and the National emergency services and States Crisis Management Group, as deemed fit. Coordinator (B) In the event of any crisis/emergency, he/she will act as Act as Administrative, medical, welfare and relief response coordinator. Sri B. Roy, Director (HR&BD) will co-ordinate the disaster management activities as follows. As Administrative, medical, welfare and relief coordinator, he or she shall take responsibility of Ensuring law and order at the site of emergency with the help of district/state administration. Ensure all the medical aid and relief measures. Assisting in notifying the family members in the event of death or serious injury of employees in consultation with the spokesperson. Follow up concerning death or serious injury of employees. Ensuring provision of rescue & relief at the site/ neighborhood. Arrange for basic needs at the site/ neighborhood. (e.g. food, accommodation, transportation etc). Provide compensation to the injured, legal heir of the deceased as per the provisions of acts and rules. Coordinator (C) In the event of any crisis/emergency, he/she will act as finance and insurance coordinator. As finance coordinator, Smti. R. S. Borah, Director (F) will co-ordinate the disaster management activities as follows: Set up separate account for qualifying the expenses related to Disaster Management. Liaison with Insurance Company and with insurance representative. Provide experienced personnel from finance group to coordinate payment of emergency purchases and emergency evacuation of personnel. Provide personnel as required for special accounting purposes and maintain daily cost record throughout the Disaster period. All the above CDMG Coordinators will be assisted by various advisors as shown in the flow chart. The contacts no. of all the members of CDMG group members are given in Annexure I. Page 19

22 3.5. Corporate Disaster Control Room Location The Corporate Disaster Control Room (CDCR) will function from, the Corporate Office, OIL, Noida The CDCR will be headed by Nodal Officer who will be responsible for smooth operation including the finalization of duty roster. Mobilization The OIL control room duty officer (nominated for the purpose) will take charge of CDCR and make requisite calls to emergency coordinators and other key personnel of Corporate Office, Delhi. Function The CDCR will monitor the status of emergency on continuous basis and inform CCC on a regular basis. Nodal Officer, OIL who is designated as nodal officer of CDCR will be responsible to ensure that update on the situation of emergency is apprised to all OIL Board Members after clearance from Corporate Chief Coordinator (CCC). 3.6 Key personnel (Emergency Coordinators), Roles and Responsibilities. The persons who have roles to play in managing any emergency situation at corporate level are as follows: CDMG MEMBERS Sl Name of CDMG Members Contact No: Mobile Contact Lan Nos 1. Sri U.P.Singh, IAS CCC (CMD) Sri P.K.Sharma, Director (O) Coordinator A Sri S. Mahapatra, Director(E&D) Coordinator A Sri B. Roy, Director(HR&BD) Coordinator B 5.. Smti. R.S.Borah, Director (F) Coordinator C Page 20

23 . ADVISERS TO COORDINATORS / MEMBERS OF CDMG : 6. Dr R.Dasgupta, Adviser to CCC 7. Sri A. Roychoudhury, Support Member to CCC 8. Sri A.J.Hazarika Adviser to D(O) 9. Sri S.K.Singh Adviser to D(HR&BD) 10. Sri R.S.Bhattacharjee Adviser to D(F) 11 Sri G.Gogoi Adviser to D(E&D) 12 Sri J Lahiri Corporate Nodal Officer 13 Sri L.R. Monoharan Corporate Control Room Coordinator 14 Sri P. S. Narayanan, Designated NODAL OFFICER of OIL Page 20

24 Section 4 Communication This Section deals with the communication flow in case of an emergency which needs the intervention of Corporate DMP. 4.1 Communication on the event of any Disaster Considering the provisions of the act, the activation of Corporate Disaster Management Plan of OIL for various disasters and communication with the Government of India has been described in the flow chart given as Figure - 1 The philosophy is to ensure immediate communication with Cabinet Secretary, Government of India, through Ministry of Petroleum & Natural Gas (MOPNG), as he has been designated as the Head of National Crisis Management Committee so that resources of the Government of India can be mobilized at the earliest. This is in line with the explanation given above. As effective communication is crucial for the overall success of the operation, a communication flow-chart for such scenario is outlined herewith. In the event of a terrorist act, timely, accurate communications will be critical for the success and survival. Timely response during emergency is extremely important. Considering this, flow chart for first information regarding an emergency is given at Fig 6. Details of communication within the spheres are covered in respective Disaster Management Plan with the flow chart given in Fig. 1, Fig. 2, Fig. 3 Fig. 4 and Fig. 5 in Section 2. The sphere wise DMP contains all the details of roles and responsibilities of key contact persons, their telephone numbers and resources. CC at the sphere (FHQ/PHQ/Projects) must communicate immediately as per the flow chart for first information in case any emergency is likely to come to the notice of media. This is to ensure that the management has an authentic update of the emergency to reply to the media. Page 21

25 4.2 Communicating with employees and other internal communications in an Emergency The following shall be followed for inside communication: GM Corporate Communication(GM-CC) shall on behalf of CCC communicate with OIL employees through intranet or any other communication channel to apprise OIL employees on the status of the incident. GM CC, Advisor to CCC shall establish communication with the family members of the affected employees and contractors. 4.3 Communicating with the media and the public during an emergency I. CMD, CCC or GM- CC on their behalf shall interact with print/ electronic media. GM- CC with the approval of CCC shall brief the press/ give press release. II. III. No other official of OIL shall interact with Media/ Press until and unless it is approved by CMD who is the Chief Corporate Coordinator. The main purpose of Crisis communication with the media will be: o To create the situation to avoid panic by the public o Positive messages with a focus on action taking place o Clarity in all messages delivered o Consistency in all messages repeated o Bias-free messages o Correct any misinformation IV. District Authorities will also be kept informed about the media briefing that are prepared related to the Disaster which are to be issued for the Public. 4.4 District/State Disaster Management Authority (DDMA)/ SDMA In order to make the disaster management more effective and sustainable Government of India has already passed Disaster Management Act on 23rdDecember, 2005, where it is clearly outlined that a Disaster Management Authority to be formed at the district level. It will be the apex body at the district level. Disaster management would involve many layers of participating organization. The three focal levels would be at the site of the disaster,district(ddma) and State(SDMA). The District Disaster Management Authority (DDMA) is an apex planning body and plays a major role in preparedness and mitigation. The district level response is coordinated under the guidance of the Deputy Commissioner, who acts as District Disaster Manager. The State level agencies would be involved in policy/decisions making, resource and budget allocation and monitoring through the State Emergency Operations Centre. Page 22

26 5.1 Disaster Management Act, 2005 Section 5 References The Disaster Management Act was established in 2005 to provide for the effective management of disasters and for matters connected therewith or incidental thereto. 5.2 National Disaster Management Authority (NDMA) The NDMA was constituted by the Central Government as per section 3 of the Act for formulating policies, plans and guidelines for disaster management for ensuring timely and effective response to disaster. National Executive Committee was constituted by Central Government to assist the NDMA in performance of its functions under the Act. The committee shall consist of the following members: (a) the Secretary to the Government of India in change of the Ministry or Department of the Central Government having administrative control of the disaster management, who shall be Chairperson, ex officio: (b) the Secretaries to the Government of India in the Ministries of Departments having administrative control of the agriculture, atomic energy, defence, drinking water supply, environment and forests, finance (expenditure), health, power, rural development, science and technology, space. Telecommunication, urban development, water resources and the Chief of the Integrated Defense Staff of the Chiefs of Staff Committee, ex officio. The act clearly mentions the roles and responsibilities of Government agencies/departments in the event of actuation of DMP The act also defines the Mechanism for coordination for the Disaster Response as follows National Crisis Management Committee (NCMC) under Cabinet Secretary Crisis Management Group (CMG) under Central Relief Commissioner Department of Agriculture & Cooperation - the Nodal Department Coordinates National and International efforts Group of Ministers, Group of Secretaries and High Level Committees - Need base Page 23

27 Disaster response arrangements in the states are similar to the national level response plan. Hierarchy of responsible offices for the response is given as under State Cabinet States Crisis Management Group Headed by Chief Secretary Institution of Relief Commissioners in states States/Districts Contingency Plans / Relief codes Page 24

28 Annexure - 1 IMPORTANT TELEPHONE NUMBERS STD Code (Duliajan) : 0374 RCE Office, Duliajan : Fax (Duliajan) : SL.NO. NAME DESIGNATION OFFICE RESIDENCE MOBILE 01. Control Room Sri J. K. BORGOHAIN RESIDENT CHIEF EXECUTIVE 03 SRI P S NARAYANAN GGM (FHQ- Affairs) Sri S. Dey GM (Engineering) Sri A. Gogoi ED (P) Sri V.K. Verma ED (HR & Admin) SRI P K BORDOLOI HEAD (MS) SRI A. K. ACHARYA GM (HSE) SRI RAJIB BARUAH HEAD(ER) SRI J. RAKSHIT GM (CMT) SRI CHINMOY PAL GM (F&A) SRI K. SAIKIA GM (Drilling Services)

29 IMPORTANT TELEPHONE NUMBERS STD Code (Guwahati) : 0361 GGM(PLS) Office, Guwahati : /617 Fax (Guwahati) : SL.NO. NAME DESIGNATION OFFICE RESIDENCE MOBILE 01. Control Room - 222/ Mr. Rahul Chaudhury GGM (PLS) Mr.Sudhir Singh HEAD( PLO) Mr R. K. Sarma HEAD PL (M&S) Mr.B.K.Mishra HEAD (TTI & FC) Mr.M.D.Gupta Head (F&A) Mr.H.C.Borah Head (Admin) Mr.Rajib Goswami HEAD (E & C) Mr.S.Kar HEAD PL (T) Mr.B.S. Seihra CEPL (M) Mr.Pallab Nag CEPL (S & E) Mr. N.K.Shrivastava CEPL (OM) Mr.B. Barman CMO Mr.P.J.Dutta CEPL (PLM) Mr.A.Devchoudhury CEPL (T & I) Mr.D. Sarma CEPL(E&C) Ms. G.S.Baro CEPL (O) PS Ms. M. Barua Sr. Manager (ER) Mr.Kalyan Das OSD (Security) Dr.A. Chaudhury Dy.SMO(PL) Mr.G.Borthakur DyCEPL(PLM) Mr.Nekibur Rahman DyCEPL(M) Mr.R.B.Thakare SE(FS) Mr.M.K.Tamuly M(F&A) Mr.Pankaj Kakoti MEPL(O), PS Note: DD (Direct Inward Dialing) facility: please dial 2594 followed by 3 digit Telephone number to get subscriber of PHQ Exchange through BSNL Telephone.

30 Sr. No. IMPORTANT TELEPHONE NUMBERS STD Code (Jodhpur) : 0291 ED Office, Jodhpur : , Tanot Village Complex (TVC) : (for DND GPC) / Fax (Jodhpur) : Name Designation Office Residence Mobile 1. Sri N R Deka Executive Director (RP) Sri M N Talukdar Head (Production) Sri B K Das Head (D & RS) Sri A Dam Head (TS) Sri V K Sahu Head ( Services ) Sri A K Agrawal Chief Engineer (FS) Sri N Vashisht GM (A&ER) Sri H K Baruah Chief Chemist Sri S K Sinha Suptdg Engineer (IT) Sri G Boragohain Sr Engineer (Inst) Sri Ranjit Tumung Installation Managers Sri A G S Rao (Production Mine) Sri D S Reddy DND - GPC Sri R V Mate Sri B L Sharma Sri K K Vyas Sri Bhanwar Fire Officers M/s Spectron Singh India Engineers Pvt 18. Sri K N Dubey Limited Hamira Godown

31 IMPORTANT TELEPHONE NUMBERS STD Code (KGB) : 0884 Fax (KGB) : 0884 Sr. No Name Designation Office Residence Mobile Shri Dipak Borkakati ED(KGB & BEP) Shri.K.K.Khuntia GM(WL) Shri.P.Borkakaty Head (A&ER) Shri. Pradip Das Head-Drilling Shri. Sushanta Dutta gupta Chief Chemist Shri. U.Chakraborty Chief Manager( F&A) Shri. Rahul DAS Dy. Chief Engineer(Prod)

32 has been created for reporting the major incidents of disaster in oil sector to MoPNG. (Reference letter No. P-45011/92/2-15-Dist dated )

33 Annexure - 2 ACTION PLAN IN THE EVENT OF DISASTER 1. NATURAL DISASTER Cyclone, Tornado, Earthquake, Flood, Lightning etc. 1.1 PREPARATION FOR FLOOD: Sl. Activity Action by No 1 Clean all storm water channels & Oil-Water Sump (OWS) Installation Manager 2 Keep emergency ration like biscuits, instant noodles, milk Installation Manager powder, sugar, tea-coffee powder, mineral water bottles, rice, dal etc. sufficient for five days for crew. (Special advance may be provided for the purpose during monsoon) 3 Drill site accommodations are to be equipped with extra ration before onset of monsoon for site people entrapped. DG set to be placed on raised platform for uninterrupted power supply. Concerned camp in-charges 4 Purchase on one raft (fixed or inflatable) with jackets, ropes, life rings, bamboos, powerful torch, first aid kit, walkie talkie set etc. to be kept at Central Fire station, 5 Purchase of one emergency rescue van with high chasis all wheel drive equipped with small DG set, oxygenacetylene set for cutting & welding, one inflatable raft, ropes of different size & attachments, life jackets/rings, emergency ration/drinking water, radio communication facility, stretcher, first aid kit, portable lights, computer loaded with maps, wells, details, contact nos. etc. 6 Maps of operational areas showing our Installations, wells, rivers, streams, channels, roads including village & approach roads. Low lying areas & vulnerable Installation & well during monsoon to be marked in the map. 7 While preparing drill sites in low lying area for monsoon period, foundation of DG set, PCR, electrical equipment etc. to be raised to prevent water ingress. 8 Based on past experience of floods, suitable measures on fixed Installations may be taken to raise foundation of DG set, electrical panel room, control room etc. to ensure uninterrupted power supply. i/c Fire in consultation with Head HSE i/c fire in consultation with Head HSE IM GM (Drilling)/ GM (Civil) IMs 1.2 PREPARATION FOR OTHER NATURAL DISASTERS: a. Install all the guy ropes of mobile rigs as per OEM recommendation and check their condition regularly. b. Do not keep any loose items on raised platforms which can fall during earthquake. c. Keep all the dip hatches and other openings of storage tanks closed.

34 d. All hazardous chemicals / POL should be stored under shed cover to protect them & to avoid their mixing with rain & flood water. e. Hazardous waste should be stored under shed cover to avoid their mixing with rain and flood water. f. Boundary / bund of proper height is to be constructed around installation / storage tanks etc. to contain oil /effluent within the boundary / bund. 1.3 NOTIFICATION: a. For natural disasters like cyclone, floods, etc., prior intimation is given by local administration. b. For natural disasters like earthquake etc., anyone hearing a warning / anticipating disaster will shout and raise the siren. 1.4 RESPONSE: a. Communication shall be as per flow chart as detailed in CDMP. b. Other crew members will switch off all engines and generators/cut off power supply and take shut down, if required. c. If situation demands, close the well from surface or by operating sub surface safety valve, if installed. d. In case of suspected spillage of crude oil/ chemicals, follow procedure given in oil spill contingency plan (OSCP). 1.5 EVACUATION: a. All personnel in the facility will evacuate to the predetermined assembly point. b. The IM will assume control of situation and will: head count the personnel to ensure that every one has evacuate safely, keep in contact with control room for latest developments and instructions. 1.6 ALL CLEAR / RECONSTITUTION: The IM will give all clear signal, when the threat has passed and will ask personnel to return to the facility and begin clean-up activities. 2. ILLEGAL CIVIL ACTIVITIES (Bomb threat, Sabotage, Civil Disturbance etc.,) 2.1 TERRORIST ATTACKS Preparation: If a suspected device is encountered, it should not be handled and the area should be secured. Improvised explosive devices are very unstable. They are extremely sensitive to shock, friction, impact and heat and may detonate without warning. Even the smallest devices can cause serious injury or death. Always assume that there is more than one device present, whether any other bomb or a device. Train security personnel and employees regarding unattended package of any type. Never pick up or open any suspicious package or piece of luggage. If an IED is discovered, call the police and do not touch the device.

35 2.2 CHEMICAL ATTACKS / CHEMICAL RELEASE: A chemical emergency occurs when a hazardous chemical has been released and has the possibility of harming people s health. Potentially lethal, chemical agents are difficult to deliver in deadly amounts. If released outdoors, the agents often dissipate rapidly. As such, the most lethal area for chemical release is inside a confined space, such as a building, public place, or subway system. Industrial chemicals, while not as lethal, can be just as effective if release in sufficient quantities. Chlorine, ammonia, benzene, and other toxic chemicals are routinely transported through densely populated areas in rail tankers or truck tankers and could be the target of a terrorist attack. Chemical terrorist attacks will most likely be overt because the effects of most chemical agents are immediate and obvious. Your response will have to thought-out and practiced in advance to effective. 2.3 EVACUATION: Some types of chemical emergencies will require evacuation from the immediate area. If you are up-wind and in the open, evacuate up-wind and away from the incident. Cover your mouth and nose with a damp cloth. If you have been exposed, you will have to be decontaminated by first responders. 2.4 SHELTER IN PLACE: If you are already down-wind and / or in a multistory building, you may be instructed to shelter in place or to make that decision on our own. Most likely you will only need to shelter for a few hours. The procedure includes: Go inside as quickly as possible shut and lock all windows and doors; turn off all HVAC equipment and any fans. If you have multiple floors, go as high as practical, there to five floors. (Most chemical agents are heavier than air.) If you have duct tape, tape over door and window cracks, vents, electrical outlets, and any opening to the outside. Wait for instructions from first responders before leaving. 2.5 BIOLOGICAL ATTACKS: A biological attack could happen in any workplace, yet most company personnel know little about potential biotoxins or biopathogens or how to recognize these agents and respond in the event of an attack. There are several ways a bio-terrorist event may manifest itself. The biological event may result from a covert attack. A covert attack may be unleashed by the receipt of an object, such as a package or piece of mail, accompanied by a warning or threat. For example, release of a biological agent could occur through delivery of a package contaminated with anthrax spores or another pathogen. Biological agent release also could occur via the ventilation system (HVAC) in a building, where dispersal could take place within a matter of minutes. Because the covert release is not witnessed, the effects of such an event can be widespread and difficult to isolate or recognize. While terror is intended to produce casualties, disruption and fear, the use of biological agents is particularly injurious. Biological attacks are delayed events. The sudden appearance of

36 generalized symptoms in victims who present themselves to medical providers may initially disguise the true source of exposure. Only when a trickle of patients turns into a flood or may sterious pathogens quickly make their presence felt does the magnitude of the event reveal itself. The goal of the medical care community (i.e., hospitals, physicians, and other health care provides) is to recognize and diagnose the disease (which frequently may be unfamiliar to most clinicians) and to provide treatment. The goal of public health authorities is to detect and control the outbreak of the illness. Public health officials will focus on identifying and treating exposed persons and preventing the spread of disease. In response to a covert release, it is important for OIL S health officials to recognize the signs and symptoms of an emerging disease among employees. If an overt release is recognized take immediate action to isolate the exposed employees and / or area of agent dispersion and to remove other from the area of release. Notify local public health authorities immediately and follow their directions. Decontamination may also be warranted in response to an overt release. 2.6 RADIOLOGICAL ATTACKS: A radiological weapon or dirty bomb is a crude device that combines a conventional explosive with highly radioactive material. When detonated, the blast vaporizes the radioactive material and propels it across a wide area. The main danger from a dirty bomb is the initial blast, which could cause serious injury or property damage. The radioactive materials will likely not be concentrated enough to cause immediate serious illness, except to those very close to the blast site or those who inhale smoke and dust. Dirty bombs are designed to cause tremendous psychological damage by exploiting the public s fear of radiation. These are weapons of mass destruction, but weapons of mass disruption aimed at wreaking economic havoc by making target areas uninhabitable for extended periods. There are three basic ways to reduce your exposure: 1. Reduce the time near the source of radiation 2. Increase the distance from the source of radiation 3. Increase the shielding between person and source of radiation. Shielding is anything that puts distance and mass between person and the radiation source. 2.7 EVACUATION: If a person is outside, evacuate up-wind from the blast site cover the nose and mouth with a wet cloth to reduce the risk of inhaling radioactive smoke or dust. Once out of the immediate area, seek shelter and wait for instructions from first responders. If individual has been exposed to dust or smoke, follow the decontamination procedure. If a person is close to the blast and inside a building, stay inside if the building is intact. Move to the basement and turn off all HVAC equipment and fans bringing in outside air. It is not necessary to seal doors and windows, but it may be helpful. Wait for instructions from first responders.

37 3. HANDLING HOSTAGE CRISIS: A situation may arise where an OIL employee may be taken as hostage by insurgents/terrorists. In such situations, we need to have a system in place under which effective negotiation could be carried out with the insurgents for release of hostages. 4 EXTORTION AND LOOTING OF EXPLOSIVES/WEAPONS: The activities of extremists have spread across the country. The extremists are always on the look out for money, explosives and weapons. We need to be careful and take required preventive measures against the designs of these extremists. Certain important precautionary actions are: Explosive licenses are to be obtained for storage and transportation of explosives. Storage, transportation and uses of explosives to be done as per laid down guidelines of PESO. Establish temporary explosives magazine as per guidelines. Temporary explosives magazine are to be guarded by armed guards, preferably from local Police. These magazines should have first aid, fire fighting equipments. Proper record of explosives stored and used should be maintained in temporary magazines. 4.1 HANDLING OF EXPLOSIVES: 4.2 PREPARATION: a. I/C Logging crew will hold Safety meeting at site. b. Get all the Arc/ Gas welding Machines and Cathodic Protection equipment swiched off. c. Get radio Transmiters / Receivers, mobile phone and all generators turned off within 300 m of work area well before arming the explosive device and shall remain switched off till the device is 100m down inside the well. d. Electrical power connection to SRP (Sucker Rod Pump) within 30 m from the well head must be switched off. e. The work area, if has high-tension line running over or underground, power has to be disconnected. f. If large transmitter (radio or television) exists within 4 km from the site, it must be ensured that the same is switched off. g. Look for the possibility of thunder storm/ sand storm. If one, suspend operation till it subsides. h. All open fire must be put off. i. Check for BOP testing, working of cat line and clear parking / working place in front of rig/ mast/ work-over. j. Ensure that the hole is completely filled with completion fluid except in cased of under balance perforations. k. Install casing to rig voltage monitor: check voltage between rig, casing and cable armor. If any voltage exceeds 0.25 volt, investigate the cause. Eliminate before proceeding. The voltage level must be less that 0.25 volt. l. When residual voltage is less than 0.25 volt, install safety grounding cable between unit/ truck to rig and casings. Leave the voltage monitor connected between rig and casing. Watch the meter during whole operation.

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