Voluntary Education Program Readiness (Force Education & Training) Voluntary Education Update
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1 U N I T E D S T A T E S D E P A R T M E N T O F D E F E N S E Voluntary Education Program Readiness (Force Education & Training) Voluntary Education Update Dawn Bilodeau, Director, DoD Voluntary Education March 2018
2 Agenda Voluntary Education (VolEd) Overview Fiscal Year 2017 (FY17) VolEd Review Promote Quality Educational Opportunities Ensure Readiness and Success Enable a Viable VolEd Community Cultivate a Culture of Organizational Effectiveness What s Next Discussion 3/26/2018 2
3 VolEd Overview (Where We Are) Assistant Secretary of Defense for Readiness Deputy Assistant Secretary of Defense for Force Education and Training Military Training and Ranges Joint and Integrated Operations Training Voluntary Education Financial Readiness Professional Military Education SecDef Executive Fellows Advanced Distributed Learning Defense Language and National Security Education Voluntary Education = Service Member Education Investment Programs 3/26/2018 3
4 Enable off-duty education opportunities for members and adult family members. READINESS (FORCE EDUCATION & TRAINING) Service Programs & Services: Professional Education Counseling High School Completion/Diploma Programs Academic Skills Program Tuition Assistance (TA) for Postsecondary Degree/Certificate Programs (10 U.S.C. 2005, 2006a, & 2007) *Certification & Licensure (C&L) Assistance (10 U.S.C. 2015) *Apprenticeships (Executive Order) College Credit Examination Program Military Evaluation Program/Joint Service Transcript *DoD SkillBridge (10 U.S.C. 1143e) Troops to Teachers (TTT) (10 U.S.C. 1154) *New to VolEd portfolio. VolEd Overview (Who We Are) 3/26/2018 4
5 VolEd Overview (What We Do) 2,700+ academic institutions participate in VolEd programs through a signed DoD VolEd Partnership Memorandum of Understanding (MOU). DoD supported over 800K voluntary credentialing opportunities in Fiscal Year 2017 (FY17): 256K Service members enrolled in more than 726K college courses; earning 49K degrees or certificates using TA. Service members completed 17K certifications and licenses through C&L programs. United Services Military Apprenticeship Program (USMAP) supported 93K active participants with 12K completions. Over 2K transitioning Service members participated in DoD SkillBridge programs in their last six months of service. Over 4K transitioning Service members and veterans received assistance through TTT with over 270 bonuses paid. 3/26/2018 5
6 VolEd Strategic Plan VolEd Overview (Why We Do It) Minor Revisions Vision Statement Shaping quality voluntary educational experiences to foster better service members, better citizens Mission Statement Champion policies, programs, and partnerships that enable access to quality postsecondary voluntary educational opportunities, empower informed service member decision-making, shape meaningful personal and professional pathways, and drive military student success in higher voluntary education. Focus Area One Promote Quality Educational Opportunities Focus Area Two Ensure Military Student Readiness and Success Focus Area Three Enable a Viable VolEd Community Focus Area Four Cultivate a Culture of Organizational Effectiveness 3/26/2018 6
7 VolEd Strategic Plan READINESS (FORCE EDUCATION & TRAINING) (Focus Area One) Vision Statement Shaping quality voluntary educational experiences to foster better service members, better citizens Mission Statement Champion policies, programs, and partnerships that enable access to quality postsecondary educational opportunities, empower informed service member decision-making, shape meaningful personal and professional pathways, and drive military student success in higher education. Focus Area One Promote Quality Educational Opportunities Focus Area Two Ensure Military Student Readiness and Success Focus Area Three Enable a Viable VolEd Community Focus Area Four Cultivate a Culture of Organizational Effectiveness 3/26/2018 7
8 Credentialing Institutional Compliance Program READINESS (FORCE EDUCATION & TRAINING) Servicemembers Opportunity Colleges Modernization Decision Support Tools (Quality Opportunities) 3/26/2018 8
9 (Credentialing) DoD recognizes the important role that credentials can play in professionalizing the Force and in enhancing the Service member s ability to transition to the civilian workforce upon completion of military service. DoD defines credential as any tangible evidence of knowledge, skill, or ability possessed by an individual person. In usage, Academic credential degrees or certificates. Industry-recognized credential professional licenses, certifications, or apprenticeships. Other a badge denoting a particular skill or competency. Enhance DoD policies to support a comprehensive approach to the attainment of civilian credentials. In FY17, DoD supported over 800K voluntary credentialing opportunities. 3/26/2018 9
10 (Institutional Compliance Program ICP) FY17 was the inaugural year for DoD s new ICP or third party review of educational institutions. The Methodology: Incorporates Best Practices from government and industry. Wider selection of educational institutions; two tiers of review. Less burdensome on Service Components, DoD Installations, and educational institutions. More comprehensive. Fully transparent process and assessment outcomes. Work together to resolve findings. Annual cycle; collect lessons learned and implement process improvements. Cultivate a Culture of Compliance. 3/26/
11 (FY17 ICP Process) Completed review of 250 educational institutions (200 random selection and 50 risk factor evaluation). FY17 ICP reports issued to participating institutions with: Finding(s) and recommendation(s). Requirement for a Corrective Action Plan to address finding(s). An aggregate FY17 ICP report will be available shortly. In general, All educational institutions had at least one finding. Educational institutions had seven (7) findings on average. Most findings related to financial matters and/or recruiting, advertising, & marketing. Next steps: Applying lessons learned to improve the overall process. Preparing to execute FY18 ICP cycle with announcement letters to 250 selected educational institutions. 3/26/
12 (Servicemembers Opportunity Colleges SOC) SOC Modernization Effort: Reenvisioned networks. Focus on high-growth career pathways. Promotes stackable credentials. Industry vetting and value. 3/26/
13 (Decision Support Tools) Tools designed to enable better informed decision making. We heard from Service members and VolEd counselors that there are just too many data sources spread across multiple websites. Wouldn t it be nice if they were organized into a single, easy to use decision support tool... 3/26/
14 (Career Path DECIDE Prototype) The Path to Career Path DECIDE Result of several years of planning and research. Assist Service members and VolEd counselors to use and understand Government Data that is currently spread out. Design a decision support tool to enable informed decisions about how to improve marketability for civilian jobs. 3/26/
15 (Better Informed Credentialing Decisions) Soft Launch Planned for April /26/
16 VolEd Strategic Plan READINESS (FORCE EDUCATION & TRAINING) (Focus Area Two) Vision Statement Minor Revisions Shaping quality voluntary educational experiences to foster better service members, better citizens Mission Statement Champion policies, programs, and partnerships that enable access to quality postsecondary educational opportunities, empower informed service member decision-making, shape meaningful personal and professional pathways, and drive military student success in higher education. Focus Area One Promote Quality Educational Opportunities Focus Area Two Ensure Military Student Readiness and Success Focus Area Three Enable a Viable VolEd Community Focus Area Four Cultivate a Culture of Organizational Effectiveness 3/26/
17 Credentialing Certification & Licensure Apprenticeships DoD SkillBridge Troops To Teachers READINESS (FORCE EDUCATION & TRAINING) (Readiness & Success) 3/26/
18 (Certification & Licensure) DoD s Certification & Licensure (C&L) program: Assists Service members with mapping their education, training, experience, and competencies to industry/civilianrecognized credentials and occupational equivalents. DoD s credentialing program is part of a Joint-Service initiative administered through the Military Services Credentialing Opportunities On Line (COOL) programs. Over 1,700 unique C&Ls have been mapped to enlisted military occupations through comparison of military job duties against the competencies covered by the civilian credential. In FY17, DoD expended $12.6M to support the attainment of nearly 17K voluntary C&Ls for Service members. 3/26/
19 (Apprenticeships) A registered apprenticeship is a formalized, structured training program that: Combines on-the-job training and related technical instruction in which the apprentice receives practical and technical training. Typically requires in excess of 4K work hours to complete. DoD administers a formal apprenticeship program called the United Services Military Apprenticeship Program (USMAP): Currently available to Sea Services (Marines, Navy and Coast Guard) U.S. Department of Labor (DOL) provides the nationally recognized Certificate of Completion upon program completion. In FY17, USMAP supported 93K active participants with 12K completions. Registration available at 3/26/
20 (DoD SkillBridge) DoD SkillBridge is a Joint-Service initiative: Overseen by OSD and administered through the Military Services. For credentials that are not related to the military occupation but may be desired for employment post-service. Approved SkillBridge providers can sponsor a Service member to participate in civilian training, apprenticeship, and internship programs, starting up to six months before separation. While DoD does not pay for the training or experience itself, Service members continue to receive military pay and benefits. In FY17, More than 100 SkillBridge programs were available at over 45 installations across the Military Services. Over 2K Service members participated with 90 percent receiving employment through the program. 3/26/
21 (Troops To Teachers) Since 1994, Troops to Teachers (TTT) has placed over 20K teachers in classrooms. Assists transitioning Service members and veterans into a second career in teaching within the public education system. TTT provides financial assistance in the form of a stipend and/or bonus to incentivize teaching in high-need schools and as science, mathematics, foreign language, or special education teachers. TTT state grants provide counseling to meet educational and certification requirements for teaching in a state and job placement assistance. In FY 17, over 4K transitioning Service members received assistance through TTT. 3/26/ MT TX OK MO MI OH PA NY VA NC
22 VolEd Strategic Plan READINESS (FORCE EDUCATION & TRAINING) (Focus Area Three) Vision Statement Shaping quality voluntary educational experiences to foster better service members, better citizens Mission Statement Champion policies, programs, and partnerships that enable access to quality postsecondary educational opportunities, empower informed service member decision-making, shape meaningful personal and professional pathways, and drive military student success in higher education. Focus Area One Promote Quality Educational Opportunities Focus Area Two Ensure Military Student Readiness and Success Focus Area Three Enable a Viable VolEd Community Focus Area Four Cultivate a Culture of Organizational Effectiveness 3/26/
23 (Community of Stakeholders) Interagency Partners Readiness Voluntary Education Financial Readiness Professional Military Education Department of Defense M&RA Spouse Education Education Incentives Reserve Integration Transition Interservice Voluntary Education Board Chair: Director, DoD Voluntary Education Provider Partners American Council on Education Servicemembers Opportunity Colleges Educational Institutions Industry Providers Military & Veteran Service Organizations 3/26/
24 (European Command & Contingency Area Visits) Germany Sinai Naples Djibouti Kuwait Qatar U.A.E 3/26/
25 (Our People) 3/26/
26 (Oversight Visit) Findings: Shortage of 1740 Education Services personnel across Germany and Contingency Area; one Government employee per site, no oversight when vacant. Overseas locations support multiple Military Services and/or additional requirements (SkillBridge, transition programs, etc.) without any support agreement or reimbursement of resources. Counseling and testing services are needed. Establishing, disestablishing, and monitoring VolEd operations is inconsistent and lacks quality controls. Reach-back capability and Virtual Education Center services not working well in deployed locations. Consider TA policy exceptions for deployed personnel (remove TA cap limit, pay fees, waive one-year wait, etc.). Findings will inform policy direction and/or change. 3/26/
27 VolEd Strategic Plan (Focus Area Four) Vision Statement Shaping quality voluntary educational experiences to foster better service members, better citizens Mission Statement Champion policies, programs, and partnerships that enable access to quality postsecondary educational opportunities, empower informed service member decision-making, shape meaningful personal and professional pathways, and drive military student success in higher education. Focus Area One Promote Quality Educational Opportunities Focus Area Two Ensure Military Student Readiness and Success Focus Area Three Enable a Viable VolEd Community Focus Area Four Cultivate a Culture of Organizational Effectiveness 3/26/
28 (DANTES Realignment) PERSONNEL AND READINESS VolEd Policy & Oversight VolEd Admin Support FY18 DANTES Realignment was Seamless to Customers Business as usual. In FY18, the Defense Activity for Non-Traditional Education Support (DANTES) transitioned from U.S. Navy to Defense Human Resources Activity. DANTES executes contract and program management functions for DoD VolEd. 3/26/
29 (Research & Analytics Agenda) Completed: Tracking Outcomes Accessions Study Compliance Framework & Tools Military Student Pathways Enterprise Information & Data Environment In Progress: Counseling Comparative Analysis College Credit Recommendations and Academic Skills Analyses Understanding Service-level Differences in TA Use VolEd Analytics and Dashboard Customer Relationship Management Career Path DECIDE Prototype SOC Network Prototypes 3/26/
30 Metric Army Navy READINESS (FORCE EDUCATION & TRAINING) (TA Summary Data) Marine Corps Air Force Reserve Component Notable FY17 Items: TA costs and courses down 3%, participants down 6%. Average cost per course up 1% ($9). Total DoD # Service Members 78K 43K 17K 77K 20K 235K # Courses 228K 130K 49K 230K 90K 727K TA Costs $140M $90M $35M $165M $56M $486M Avg Cost Per Course $614 $693 $708 $718 $626 $668 Avg Courses Per Member Military End Strength 472K 319K 184K 319K 538K 1.8M % Endstrength TA Users 17% 13% 9% 24% 5% 13% Note: Amounts may not be exact due to rounding. 3/26/
31 TA Participants By Service Component: READINESS (FORCE EDUCATION & TRAINING) (TA Distribution by Service Component) USMC 7% USMC 7% Air Force 33% Army 42% Air Force 32% Army 43% Navy 18% Navy 18% FY17 TA Totals Participants 235K Courses 727K Costs $486M FY16 TA Totals Participants 250K Courses 761K Costs $503M 13% of Service members participate in the TA program 9% of TA participants are members of the Reserve Component 3/26/
32 Course Completion Rate: 88% READINESS (FORCE EDUCATION & TRAINING) (Student Outcome Metrics) Degrees / Certificates Earned: 49,749 FY17 31,440 11,724 5, FY16 32,287 11,790 5, AA/AS BA/BS Masters Certificate 85% of TA funded courses are taken online 94% of TA participants attend institutions with regional accreditation 3/26/
33 (Educational Institutions Receiving TA) Sector # Institutions # Students # Courses TA Paid Per Course Private For Profit K 284K $206M $725 Private Non-Profit K 187K $133M $711 Public 1,215 94K 256K $147M $574 All Sectors 1, K 727K $486M $669 All Educational Institutions Paid TA: TA users went to 1,964 different schools 64% have 10 or fewer TA students 70% of TA funds paid to private institutions Note: Amounts may not be exact due to rounding. Top 25 Educational Institutions Paid TA: 70% of students attended 72% of TA paid 80% were private (40% for-profit, 40% non-profit) TA Paid By Sector 3/26/ % 27% 43% Private For-Profit Private Non-Profit Public
34 What s Next (FY18 Priorities) DoD Policy Review and Development: DoDD E, DoDI , & DoDI (consolidate) DoDI Troops to Teachers (new) Integrate/Institutionalize Programs and Services: Certification, Licensure, and Apprenticeships DoD SkillBridge Institutional Compliance Program Continue Research and Analytics Agenda (i.e., Joint Services Transcript, program trends, and career pathways) Initiate Data Analytics, Enterprise Information, and Data Environment Reforms (i.e., case management, enterprise architecture, and career mapping) 3/26/2018 For Official Use Only 34
35 What s Next (CCME 2018 Learn More) General Sessions: VolEd Service Chief Updates (Air Force, Army, Marine Corps, Navy, and Coast Guard) Concurrent Sessions: Institutional Compliance Program (ICP): One Year In, How's It Been? Evidence-Based Organizational Effectiveness: Can You Hear Me Now? Servicemembers Opportunity Colleges (SOC) DNS and CTE Programs: A Transformation Strategy. The Services Credentialing Programs: The Strengths of Certifications & Licensing in the Military ACE-Military Credit Recommendations Debunking Myths and Quality Concerns. JST 101: How to use the Joint Services Transcript (JST). Examinations on the Wave of the Future: The New Non-Traditional Education Support. 3/26/
36 Resources (Service Member Education) Department of Defense Websites: Military Service Websites: Community-Services/Marine-Family-Services/Voluntary-Education- Program/Tuition-Assistance/ /26/
37 U N I T E D S T A T E S D E P A R T M E N T O F D E F E N S E Better Service Members, Better Citizens. DoD Policy & MOU Compliance Inquiries: osd.pentagon.ousd-p-r.mbx.vol-edu-compliance@mail.mil
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