Amsterdam (ERP/SEP/AMS/541/09) STATION RESOURCES & CONTACT NUMBERS
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1 Page STATION EMERGENCY CENTRES S No Location / Item Area / Location Country Code - City Code - Number Station Emergency Coordination Room (Airport) Survivor Reception Centre (Airside) Schiphol Airport(AMS) Mr.Eric de Goeij Station Manager AVIAPARTNER As announced by Airport Authy. Pier G en Westpoint Restaurant C:xxxx O: / R:xxxx F: Address:schiphol a/p e.mail:eric.de.goeij@aviapa rtner.aero sita:amsovxh G08/10 VOS Crew Reception Centre (Airside) As announced by Airport Authy. De Wildenhorst sports complex See Annex A Passenger Re-union Area (Airport) Rooms near Gate G01of pier G Near Gate G01 of pier G Relatives & Meeters Centre As announced by Airport Authy. Westpoint Restaurant Near Gate G01 of pier G Volunteers Reporting Area CVO determines the location See Annex A Survivor Reception Centre (Landside / Hotel) Crew Reception Centre (Land Station / Hotel) Jan Dellaertplein square Jan Dellaertplein square See Annex A See Annex A Family Assistance Centre CVO determines the location See Annex A Town Emergency Coordination Room PAKISTAN INTL.AIRLINES- T/OFFICE C: O: R: F: Address: LEIDSESTRAAT NT AMSTERDAM THE NETHERLANDS e.mail:amsuupk@piac.aero
2 Page STATION EMERGENCY TEAM S No Location / Item Contact Person s Country / District Manager Leidsestraat NT Feyaz Ali Shah C: O: F: R: amsuupk@piac.aero Station Manager Feyaz Ali Shah C: O: F: R: Operations Manager / Officer Engineering Manager / Representative AVIAPARTNER PIA GROUNDHANDLING AGENT AT SCHIPHOL A/P Turkish Airlines Engineering O: amsops@aviapartner.aero C: C: Pax Sales Manager Feyaz Ali Shah C: O: F: R: amsuupk@piac.aero Ticket Office Manager Feyaz Ali Shah C: O: /715 F: R: amsuupk@piac.aero amstopk@piac.aero HR Manager N/A Finance Manager Muhammad Ashraf O: F: amsabpk@piac.aero
3 Page Cargo Manager VIA HOLDING PIA CSA Feyaz Ali Shah Mr.Fred Gerritse CEO VIA HOLDING C: O: / F: / R: amsuupk@piac.aero f.gerritse@viaholding.com Security Manager / Officer N/A Public Relation Rep. N/A Volunteers Coordinator Ground Handling Agent / Representative 2.3 HELPING STATIONS Helping / Nearest PIA Station Helping / Nearest PIA Station-2 N/A Aviapartner Mr. Erik de Goeij Mr.Martijn Minnema FRANKFURT LONDON C: C: F: erik.de.goeij@aviapartner.aero martijn.minnema@aviapartner.aero C: O: F: frauupk@piac.aero C: O: F: lonuupk@piac.aero
4 Page CIVIL AVIATION / AIRPORT AUTHORITIES S. No. Location / Item Contact Person s Civil Aviation Authority Emergency Operation Center (EOC) Airport Manager Mr.. de Groot PIA account manager at Schiphol a/p O: O: GROOT_P@schiphol.nl Air Side Operation O: / Airport Fire & Rescue O: Airport Ambulance O: Airport Security O: Immigration O : Customs O : Airport Media Centre Airport Emergency Call Centre O:
5 Page TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES S.No. Location / Item Contact Person s Buses MET & CO O: F: Helicopters Heavy Wreckage / Debris Removal Equipment 2.6. HOSPITAL & MEDICAL DOCTORS / MORGUES/POISON CONTROL UNIT S. No. Location / Item Contact Person s Hospitals Poison Control Centres Radiation Incident Responders Chemical Incident Responders Environmental Agency PIA Doctors C:xxxx N/A
6 Page Doctors Psychiatrists Psychologists / Psychotrauma Specialists
7 Page FAMILY SUPPORT AGENCIES S.No. Location/ Item Contact Person Welfare Centers e.g. Edhi / Saylani Humanitarian Agencies Red Crescent / Cross Mortuary Funeral Home / Morgues Coffin Box, Bags and Cloth Suppliers Photographers / Movie Makers 2.8 CIVIL ADMINISTRATION / ARMED FORCES S.No. Location / Item Contact Person s Local Administration SEE ATTACHEMENT Local Agencies 1. Town Fire Brigade ENECO ENERGY O: Town Police O: Gas O:
8 Page 8 ENECO ENERGY 4. Electricity O: x 5. Flight Enquiry 6. Railway Inquiry 7. Telephone Inquiry KMAR DUTCH POLICE 8. Civil Defence O: KMAR DUTCH POLICE 9. Bomb Disposal O: Armed Forces Assistance Coast Guards 2.9 EMBASSIES / AIRLINES S.No. Location / Item Contact Person s Embassy of Pakistan H.E.AZAZ AHMED CH. Ambassador Airlines: KLM TK: RJ: Couriers & Cargo VIA HOLDING O: F: O: O: O: O: F: f.gerritse@viaholding.com
9 Page LOCAL INFORMATION S. No. Description Information Local Time GMT +1 GMT +2 GMT +2 GMT Temperatures JAN-MAR 0-12C APR-JUN 12-28C JUL-SEP 21-30C OCT-DEC 0-12C Clothing Required Electrical Voltage 220V Electrical Plug Type Visa Requirements Inoculation Requirements Banks / Financial Institutions (Those in business with PIA) ABNAMRO Banking Hours (SAT/SUN CLOSED)
10 Page CONTACTS OF ERP TEAM KARACHI Emergency Response Planning (ERP) Team Capt. Salman Azhar GM CS&QA / Emergency Director Tariq Moen Deputy General Manager ERP Jawed Mansha Manager Family Assistance Sajid Qayyum Asstt. Manager Family Assistance Khursheed Ahmed Khan ERP Officer Cell No Tel Office , Tel Home Fax No Telex KHIOFPK khiofpk@piac.aero Cell No Tel Office , Tel Home Fax No Telex KHIERPK erm@piac.aero tariq.moen@piac.aero Cell No Tel Office Tel Home Fax No jawed.mansha@piac.aero Cell No Tel Office Tel Home Fax No sajid.qayum@piac.aero Cell No Tel Office Tel Home Fax No khursheed.khan@piac.aero
11 Page CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (+92-21) LOCATION SEC EXT DIRECT FAX / SITA CHAIRMAN/SVP S INT COM / ERC ERP 38 JTC INTER COM ERC ERP 288 MEDIA ROOM / ERC ERP MEDIA ROOM / ERC ERP EMERGENCY CALL CENTER / ERC ERP For EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP EMERGENCY CALL CENTER / ERC ERP Incoming Calls by PIA Field Team Members COMMUNICATIONS ROOM / ERC (OG) OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP OPS ROOM / ERC ERP erm@piac.aero SITA: KHIERPK
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