Service Manual. WorkCentre Multifunction Printer. WC5016 WC5020 Black-and-white. Multifunction Printer

Transcription

1 Service Manual WorkCentre Multifunction Printer WC5016 WC5020 Black-and-white Multifunction Printer

2 Work Center 5016, 5020 Service Documentation 701P48365 June 2008 CAUTION Certain components in the Work Center 5016/ 5020 are susceptible to damage from electrostatic discharge. Observe all ESD procedures to avoid component damage.

3 How To Use This Manual... iii Introduction i Introduction

4 1.1 Before Starting Service Service Call Procedure Service Call Details TRIM Checklist Periodic Replacement Parts/Consumables List Service Call Procedures 1-1 Service Call Procedures

5 2 Status Indicator RAPS Error Codes Fault Repair Overview and List of Error Codes RAPs U0-1 Main Motor Stop Error U1-1 Main Motor Rotation Error U2-1 Carriage Module Fail U3-5 Laser Power Or ROS Motor Fail U4-1 Fuser On Time Fail U4-2 Over Heat Temp Fail U4-3 FS1 Thermistor Defect U4-9 Fuser Fan Defect U6-2 RAM Read/Write Check Error U6-3 NVM Data Defect U6-4 NVM Read/Write Cannot Be Executed U6-5 CPU Power To Access NVM Is Not Enough U7-0 UI Communication TimeOut U7-1 UI Communication Error U8-1 Billing Counter Defect U9-0 HVPS Fail Platen Interlock Open IISS EEPROM Failure Carriage Position Fail Lamp Illumination Fail AGC Failure AOC Failure IPS PWB Memory Fail IPS PWB Fail DADF Feed Failure DADF Regi / Exit Failure DADF Inverted Document Jam Short Scan Jam Long Scan Jam Feeder Top Cover Open Static Jam Status Indicator RAPS

6 3 Image Quality Image Quality RAPs IQ1 IOT Image Quality Entry RAP IQ2 IIT Image Quality Entry RAP IQ3 Low Image Density RAP IQ4 Wrinkled Image RAP IQ5 Residual Image (Ghosting) RAP IQ6 Background RAP IQ7 Deletion RAP IQ8 Skew/Misregistration RAP IQ9 Process Direction Bands, Streaks, and Smears RAP IQ10 Unfused Copy/Toner Offset RAP IQ11 Repeating Bands, Streaks, Spots, and Smears RAP IQ12 Mottle RAP IQ13 Spots RAP IQ14 Black Prints RAP IQ15 Blank Image RAP Copy Quality Specification Samples of Image Quality Defects Image Quality

7 4 Repairs and Adjustments Introduction Introduction Repairs 1. Drive REP IOT Motor (SCC) Paper Transport REP Tray 1 Feed Clutch (SCC) REP Tray 1 Feed Roll (SCC) REP Tray 1 Feed Sensor REP Tray 1 No Paper Sensor REP Registration (SCC) ROS REP ROS (SCC) CRU REP Drum Cartridge REP Toner Empty Sensor REP Erase Lamp REP Transfer Module REP Corotron Wire Fuser REP Fuser (SCC) REP Temperature Control Sensor Assembly REP Fuser Lamp REP Fuser Roll REP Fuser Pressure Roll Exit REP Exit Transport (Simplex) REP Exit Transport (Duplex) Simplex Module and Bypass Tray REP Simplex, Duplex Module REP Bypass Feed Roll Electrical REP AIOC PWB (SCC) REP LVPS (SCC) REP AIOC/Network PWB (DADF/Network Only) REP HVPS (SCC) REP Duplex PWB (SCC) REP Control Panel (SCC) REP User Interface PWB (SCC) Cover REP Output Tray REP Front Left Cover REP Rear Cover REP Right Cover IIT REP IIT Platen Cover REP IIT Upper Cover (SCC) REP IIT Carriage (SCC) REP Flexible Print Cable (SCC) REP Exposure Lamp REP Carriage Cable and Drum REP Inverter PWB Single Tray Module REP Tray REP Single Tray Module (Separation from IOT) REP Tray 2 Feed Roll REP Tray 2 Retard Roll REP STM Feed Sensor REP STM PWB (SCC) REP STM Feed Clutch REP STM Feed Motor REP STM No Paper Sensor ADF REP ADF Assembly REP ADF/DADF Platen Cushion REP Document Tray Assembly (ADF) REP ADF Feeder Assembly REP Front Cover REP Rear Cover REP DADF Eject Roller Solenoid REP DADF Assembly REP Document Tray Assembly (DADF) REP DADF Feeder Assembly REP ADF Control PWB REP Left Counter Balance (SCC) REP Right Counter Balance (SCC) REP DADF PWB REP Top Cover REP Retard Roll REP Pickup Roll, Feed Roll Adjustments ADJ Edge Erase Adjustment ADJ Controller Firmware Version Upgrade ADJ IIT Lead Edge/Side Edge Registration Repairs and Adjustments

8 ADJ Carriage Assembly Alignment (Parallelism) ADJ ADF/DADF Positional Adjustment Repairs and Adjustments 4-2

9 5 Parts List Overview Introduction Subsystem Information Symbology Parts Lists Drive PL 1.1 IOT Motor Paper Transport PL 2.1 Tray PL 2.2 Tray 1 Frame Accessory PL 2.3 Tray 1 Components (1 OF 2) PL 2.4 Tray 1 Components ( 2 OF 2) PL 2.5 Tray 1 Frame Components PL 2.6 Tray 1 Frame Components (2 OF 2) PL 2.7 No Paper Sensor Housing PL 2.8 Registration PL 2.9 Registration Component ROS PL 3.1 ROS CRU PL 4.1 Drum Cartridge PL 4.2 Toner Empty Sensor and Erase Lamp PL 4.3 Transfer PL 4.4 Transfer Corotron Housing Component Fuser PL 5.1 Fuser Exit Transport PL 6.1 Exit Transport PL 6.2 Exit Transport Component (Simplex) PL 6.3 Exit Transport Component (Duplex) Simplex / Duplex Module and Bypass Tray PL 7.1 Simplex Module PL 7.2 Left Hand Cover Assembly PL 7.3 Duplex Module Component (1 OF 2) PL 7.4 Duplex Module Component (2 OF 2) PL 7.5 Bypass Tray Accessory PL 7.6 Bypass Tray Component Electrical PL 8.1 AIOC PWB, LVPS, Power Switch PL 8.2 HVPS, Interlock Switch, Duplex PWB PL 8.3 Control Panel Accessory PL 8.4 Control Panel Component Cover PL 9.1 Front / Top Cover PL 9.2 Rear / Right Cover and NOHAD Fan IIT PL 10.1 IIT Accessory PL 10.2 IIT Component (1 OF 2) PL 10.3 IIT Component (2 OF 2) PL 10.4 IIT Upper Cover Cover Component PL 10.5 IIT Under Cover Component PL 10.6 IIT Carriage Component PL 10.7 Center Plate Component Single Tray Module PL 11.1 Single Tray Module PL 11.2 Tray 2 Component (1 OF 3) PL 11.3 Tray 2 Component (2 OF 3) PL 11.4 Tray 2 Component (3 OF 3) PL 11.5 Single Tray Frame Component (1 OF 2) PL 11.6 Single Tray Frame Component (2 OF 2) PL 11.7 STM No Paper Sensor Stand PL 12.1 Stand Component ADF/DADF PL 13.1 ADF/DADF Accessory PL 13.2 Component, Cover PL 13.3 Base Cover Component PL 13.4 Feeder Component PL 13.5 Lower Feeder Component PL 13.6 Retard Roll Component PL 13.7 Lower Feeder Assembly PL 13.8 Retard Roll Assembly PL 13.9 Upper Feeder Assembly PL Document Tray Common Hardware Common Hardware Part Number Index Parts Lists

10 Overview Introduction Subsystem Information Symbology Parts Lists Drive PL 1.1 IOT Motor Paper Transport PL 2.1 Tray PL 2.2 Tray 1 Frame Accessory PL 2.3 Tray 1 Components (1 OF 2) PL 2.4 Tray 1 Components ( 2 OF 2) PL 2.5 Tray 1 Frame Components PL 2.6 Tray 1 Frame Components (2 OF 2) PL 2.7 No Paper Sensor Housing PL 2.8 Registration PL 2.9 Registration Component ROS PL 3.1 ROS CRU PL 4.1 Drum Cartridge PL 4.2 Toner Empty Sensor and Erase Lamp PL 4.3 Transfer PL 4.4 Transfer Corotron Housing Component Fuser PL 5.1 Fuser Exit Transport PL 6.1 Exit Transport PL 6.2 Exit Transport Component (Simplex) PL 6.3 Exit Transport Component (Duplex) Simplex / Duplex Module and Bypass Tray PL 7.1 Simplex Module PL 7.2 Left Hand Cover Assembly PL 7.3 Duplex Module Component (1 OF 2) PL 7.4 Duplex Module Component (2 OF 2) PL 7.5 Bypass Tray Accessory PL 7.6 Bypass Tray Component Electrical PL 8.1 AIOC PWB, LVPS, Power Switch PL 8.2 HVPS, Interlock Switch, Duplex PWB PL 8.3 Control Panel Accessory PL 8.4 Control Panel Component Cover PL 9.1 Front / Top Cover PL 9.2 Rear / Right Cover and NOHAD Fan... IIT PL 10.1 IIT Accessory PL 10.2 IIT Component (1 OF 2) PL 10.3 IIT Component (2 OF 2) PL 10.4 IIT Upper Cover Cover Component PL 10.5 IIT Under Cover Component PL 10.6 IIT Carriage Component PL 10.7 Center Plate Component Single Tray Module PL 11.1 Single Tray Module PL 11.2 Tray 2 Component (1 OF 3) PL 11.3 Tray 2 Component (2 OF 3) PL 11.4 Tray 2 Component (3 OF 3) PL 11.5 Single Tray Frame Component (1 OF 2) PL 11.6 Single Tray Frame Component (2 OF 2) PL 11.7 STM No Paper Sensor Stand PL 12.1 Stand Component ADF/DADF PL 13.1 ADF/DADF Accessory PL 13.2 Component, Cover PL 13.3 Base Cover Component PL 13.4 Feeder Component PL 13.5 Lower Feeder Component PL 13.6 Retard Roll Component PL 13.7 Lower Feeder Assembly PL 13.8 Retard Roll Assembly PL 13.9 Upper Feeder Assembly PL Document Tray Common Hardware Common Hardware Part Number Index Parts Lists

11 PL 1.1 IOT Motor Item Part Description 1 007K94880 IOT Motor (REP 1.1.1) 2 120E22470 Push Tie 3 Gear Pulley (Not Spared) 4 Cover (Not Spared) 5 Belt (Not Spared) 6 Traceability Label (Not Spared) June 2008 Parts Lists PL 1.1

12 6 General Procedures Diagnostics Diagnostic Mode Basic Operations of the Diagnostic Mode IOT Diagnostics General Procedures GP1 Serial Number Locations GP 2 Viewing the Six Digit Error Code General Information Specifications Tools Consumables Glossary of Terms General Procedures

13 7 Wiring Data BSDs Chain 1 Standby Power Chain 2 Mode Selection Chain 3 Machine Run Control Chain 4 Start Power Chain 5 ADF/DADF Chain 6 Imaging Chain 7 Paper Supplying Chain 8 Paper Transportation Chain 9 Marking Chain 10 Fusing and Copy Transportation Wirenets Wirenets P/J Locations 7.1 P/J Locations Wiring Data