Career Program 27 (CP27) Housing Management

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1 Career Program 27 (CP27) Housing Management Suzanne Harrison, Tonie Pangco & Stefanie Casey Office of the Assistant Chief of Staff for Installation Management (OACSIM), Housing Division 28 August 2017 Installation Management Command integrates and delivers base support to enable readiness for a globally-responsive Army We are the Army s Home Serving the Rugged Professional 1

2 Agenda Demographics Competencies ACTEDS Plan/FY18 Training Intern Program Update Career Planning Board 2

3 CP27 Demographics (as of May 17) Careerist by Type Careerists by Command 4, 1% IMCOM by HQ, G9 or Directorate 2% 2% 44 NAF 7% 208 LN 34% 586, 95% 2, 0% 6, 1% 2, 0% 20, 3% 20% 12% 7% 361 GS / WG 59% 34% 23% May 2017 Careerists by Type of Position ARNG CENTCOM USACE HQDA IMCOM MEDCOM HQIMCOM-G4 ID - Sustainment ID - Europe IMCOM - G9 ID - Training ID - Readiness ID - Pacific Tactical - Customer Service Operational - Managerial Strategic - Entraprenurial Total GS NAF LN 34% LN 15% NAF 51% GS GS LN NAF 3

4 CP27 Demographics (as of May 17) Years of Service Age Group by Years of Service Quantity of Careerists Qty Careerists Quantity by Age Group Years Old May 17 Education Levels Veterans Vs. Non-Veterans 35% 30% 25% 20% 15% 10% 5% 0% 32.74% 27.10% 10.48% Not Reported HS or EQ Some College + Occupational 25.00% Degrees Non- Veterans 62% Veterans 38% 236 of 613 total CP27 personnel have Veteran s status; 138 of the 236 are retired military (13 Officer, 125 Enlisted) Note: Missing some data on 88 careerists Tonie Suzanne Pangco M. Harrison / OACSIM-ISH / suzanne.m.harrison8.civ@mail.mil / / tonie.j.pangco.civ@mail.mil /

5 Series Competencies Accountability Business Acumen Conflict Management Continual Learning Creativity & Innovation Customer Service Decisiveness Entrepreneurship External Awareness Financial Management Flexibility Human Resource Management Influencing & Negotiating Integrity and Honesty Army Non-Technical Interpersonal Skills Leveraging Diversity Oral Communication Partnering Political Savvy Problem Solving Public Service Motivation Resilience Strategic Thinking Team Building Technical Credibility Technology Management Vision Written Communication Housing Management Technical Housing Management Housing Management Calculation Housing Referral Housing Requirements Determination Unaccompanied Housing Privatized Housing Family Housing Competency Gaps Customer Service Financial Management Written Communication Housing Management Housing Management Calculation Stefanie Suzanne Casey M. Harrison / OACSIM-ISH / suzanne.m.harrison8.civ@mail.mil / / stefanie.s.casey.civ@mail.mil /

6 CP27 Competencies CP27 Competencies Vision Partnering Political Savvy Strategic Thinking Decisiveness External Awareness Business Acumen Entrepreneurship Written Communication Financial Management Housing Management Housing Management Calcs Leveraging Diversity Team Building Human Resource Management Housing Requirements Determination Technical Credibility Creativity & Innovation Resilience Public Service Motivation Customer Service Problem Solving Accountability Technology Management Integrity and Honesty Interpersonal Skills Oral Communication Conflict Management Flexibility Housing Referral Family Housing Influencing & Negotiating Privatized Housing Unaccompanied Housing Continual Learning Stefanie Suzanne Casey M. Harrison / OACSIM-ISH / suzanne.m.harrison8.civ@mail.mil / / stefanie.s.casey.civ@mail.mil /

7 What Are We Trying to Do? 5 Identified Competency Gaps: o Housing Management o Housing Management Calculations o Financial Management o Written Communication o Customer Service Strive to Recruit, Retain, and Develop Successful Housing Careerists Institutional Training + Progressive Work Assignments = Well Rounded Housing Careerists 7

8 FY18 PLANNED TRAINING CP27 Written Communication Briefing & Presentation Skills Communicating w/ Tact & Finesse Clear and Confident Communication Communicating Strategically Financial Management/Housing Management Calculations Intro to Federal Budgeting Advanced Microsoft Excel Federal Budget Analysis using Microsoft Customer Service Customer Service Excellence Influencing Skills Classes available in person, online, and self-paced CDPM Levels I,II,III CDHI CDUHM Levels I,II Cross Functional Collaboration Fair Housing Compliance w/ State and Fed Regulations BAH Training Building Business Cases Fostering Accountability, Adaptability, and Resilience From Tactical to Strategic Thinking Managing Stakeholder Expectations & Relationships Building Business Cases Federal Staffing and Placement Federal Workforce Planning 8

9 CP27 ACTEDS Plan Tonie Pangco / / tonie.j.pangco.civ@mail.mil Purpose of an ACTEDs Plan: Provides for systematic and planned training and development of Army Career Civilians Blends progressive and sequential work assignments and formal training for individuals as they progress through the levels of the career program (Tactical Operational Strategic) (Technical Functional Manager Enterprise) Objectives: Meets the needs of the Army for qualified, trained housing personnel Provide a pathway for individual professionals to grow and reach their career potential OACSIM is the Proponent Agency Universal training priorities: Priority I - Mandatory training that is Essential for mission accomplishment Priority II - Training that Improves the quality of mission accomplishment Priority III - Training should be funded after Priority I and II requirements Competitively Selected Training includes: Individuals are competitively selected for Army-wide programs such as Senior Service College, Fellowship Programs, CES, ELDP, DSDLP and Senior Leader Development course (Centrally funded by HQDA) Competitive professional development opportunities that include university study, developmental assignments, FEI, trainingwith-industry, and short-term training (Can be funded by CP27 ACTEDS) 9

10 Training Request Process Flow Careerist submits training request CP27 approves training request and submits SF182 CP27 sends approved students DTS Instructions Student Provides SSN and Skeleton orders to CP27 TRV creates PR in GFEBS and records on approved SF182 Is Careerist Traveling? YES NO CP27 sends school approved attendee registrations School sends registration confirmation and logistics information to student CP27 provides TRV SSNs for LOA TRV loads individual LOAs to DTS Authorizations CP27 notifies traveler Careerist attends training Student sends travel voucher to CP27 CP27 reconciles travel vouchers and class costs Vendor invoices training to GAE Student completes class survey in GAE CP27 analyzes success of training program and costs CAREERIST CP27 CPPO G3/5/7 TRV SCHOOL VENDOR 11

11 Interns Revised & Expanded OJT Requirements OLD Intern OJT Requirements (Number of Weeks) Year 1 Year 2 Area CONUS OCONUS CONUS OCONUS AFH HSO RCI UH PrtnrRot FSBP Intern OJT Requirements (Revised per CPB) (Number of Weeks) Year 1 Year 2 Area CONUS OCONUS Area CONUS OCONUS AFH 4 9 AFH 3 6 Furnishings 6 6 Furnishings 5 5 GFOQ 1 1 GFOQ 1 1 HSO 9 9 HSO 7 7 RCI 9 4 Leasing 1 1 UH 7 7 RCI* 7 4 Flex 5 5 UH 5 5 HQ IMCOM 2 2 HQDA 2 2 DPW 4 4 Flex 1 1 TRAINING 8 8 TRAINING Leave Leave Holid./Misc Holid./Misc *Include 2-week PAL DPW Rotation = 1 week each: BOID, O&M, Master Planning & Environmental BOID = Business Operations & Integration Division 12

12 Establishment of OJT Objectives Concept Standard Objectives for Each OJT Rotation Parallel IMCOM s Developmental Assignment Program (DAP) Identify Accomplishments Evaluate Intern on Objectives IMCOM DAP Objectives Form Application Establish Draft Objectives Limited Integration for Current Interns Obtain Feedback Revise Objectives (If Needed) 13

13 Deliverables to Career Planning Board Intern CPB Task 1: Reliance in Housing 5 weeks What: Interview 3 Housing personnel on what other Housing staff mean to them for example: what they ve learned, relationships they ve grown, how they rely on other Housing professionals in their daily operations Learning Objectives: networking; what a close-knit community Housing is; learning comes in good and bad ; writing succinctly. Deliverable: A 1 slide summary of each interview (incl. script notes) / briefing to panel of CPB members. Intern CPB Task 2: Book/Article Review 7 weeks What: Read a book or professional article on a topic (suggested: leadership, the Army, customer service, learning theories/processes). Learning Objectives: leadership; customer service; learning theories; reading comprehension; writing succinctly; improved oral presentation skills. Deliverable: An Executive Summary (EXSUM) and 10 minute briefing on the chosen topic/book. 12 weeks Intern CPB Task 3: Intern 101 Brief What: As a team (all interns together), create a slide deck that can be presented or passed out to new CP27 Interns. Learning Objectives: leadership; teamwork; communication skills; writing succinctly. Deliverable: One briefing (15-20 minutes) to Career Planning Board, including slide deck. 14

14 Career Planning Board 2017 Career Program 27 Career Planning Board By Position FCR Ms. Carla Coulson Washington DC HQDA Hsg Chief Mr. Chris Collins Washington DC IMCOM Hsg Chief IMCOM EU Region IMCOM PAC Region Mrs. Connie Glenn Ms. Judi Teague TBD San Antonio, TX Sembach, GE (IMCOM EU Reg) Honolulu, HI (IMCOM Pac Reg) CP27 CPPO Chief CPPO CPM CPPO Intern Mgr Ms. Suzanne Harrison Washington DC Ms. Tonie Pangco Washington DC Ms. Stefanie Casey Washington DC Two-Year Appointments Member at Large Member at Large Ms. Cyndi Larson Mr. Don Meyer Fort Wainwright, AK JBLM, WA Local National, Europe Mr. Geert-Jan Hendriks Sembach, GE Local National, Pacific DAIM-ISH Minority Ms. Maria Taskeuchi Ms. Deborah Hutton Mr. Calvin Williams Camp Zama, JP Washington, DC Fort Knox, KY Permanent Board Members by Position Appointed Board Members 2 Yr Term Recent CP27 Intern Graduate Mr. Ediwn Ramos NAF Army G1CP Careerist Representative (GS 9-11) Fort Riley, KS Ms. Constance Roderick Camp Casey, KO As Needed Fort Belvoir, VA Ms. Kenyona Melendez Fort Irwin, CA 15

15 Career Planning Board 16

16 QUESTIONS? 17

17 CP27 Points of Contact Suzanne Harrison OACSIM-ISH Phone No address: Tonie Pangco OACSIM-ISH Phone No address: Stefanie Casey OACSIM-ISH Phone No address: 18

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