Working with Vietnam has been a real pleasure and a real experience. Vietnam hasn t felt like an offshore operation the team work as one.

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2 Working with Vietnam has been a real pleasure and a real experience. Vietnam hasn t felt like an offshore operation the team work as one. It s been comforting to know that when you have your back to the wall, as you do with a project this size, NashTech are standing there beside us not walking away... they are a true partner. Tony Doran, European Director of Information Systems, NSK

3 Working with a new partner is a risk. Especially when maintaining delivery with minimum operational disruption is crucial. At NashTech we don t believe in taking a risk, we believe in giving you the best opportunity to succeed. >4,600 highly qualified IT professionals serving >40 countries worldwide >300 new pieces of software developed annually >150 IT business process managed daily <10% staff attrition rate #3 ranking for best IT employer in Vietnam in 2014 NashTech - a new angle on outsourcing / 3

4 Experience you can trust Working with NashTech means partnering with the industryleading, billion dollar Harvey Nash Group, a UK Plc over 30 years old. Gain the peace of mind that comes from working with an established, transparent and locally accessible organisation. Knowing where you stand at all times, you can move your projects forward confidently, with faster start-up, minimum risk and maximum value. The difference is delivery, the key is quality An experienced UK engagement team and highly skilled Vietnamese team deliver your IT outsourcing solutions. You have the flexibility to work offshore or combine this with onshore resource whichever works best for your organisation. Our commitment to process integrity and record of over 80% delivery on time and budget, cuts across issues of transparency and over-promising. You gain quality service as well as delivery. We deliver solutions across a variety of sectors including: Financial Services, Media & Publishing, Energy & Utilities, Public Sector, Housing & Property, Software, Retail & Products, Telecoms. 4 / NashTech - a new angle on outsourcing

5 IT Infrastructure & Maintenance Help Desk & Desk-Side Support Network Operations & Monitoring Disaster Recovery & BCP Support Data Centre Support Services across the IT outsourcing spectrum Software Development Software Product Development Application Management Application Migration Software Quality Assurance Software Application Development Mobile App Development Support & Maintenance Interactive Design Business Process Outsourcing Shared Services Recruitment Centre Knowledge Process Outsourcing (KPO) Data Processing Scanning, Digitisation & OCR Ebook, Document & Data Conversion Content Management Call Centres Payroll Management Recruitment & Resourcing NashTech - a new angle on outsourcing / 5

6 Making Outsourcing Easy: Software development solutions You can take any route to your destination, the key is arriving without feeling broken The same is true of outsourcing, particularly with ever-more global locations to consider working in. Our UK based engagement team take the frustration and delay out of outsourcing your software development. Local business analysts mean no start-up delays and dedicated engagement managers mean visible, accessible points of contact for you and your colleagues. Crucially the team bring you into close, easy communication with offshore so that the reality of your project matches the scope. Your goals are ours. A One Team approach ensures that whether hosting you in Vietnam or on daily SCRUM calls, skills and knowledge are shared with a focus on achieving success. CLIENT OFFSHORE ONSHORE 6 / NashTech - a new angle on outsourcing

7 How often have you wished you could quickly expand your team for product or system development? Or easily re-adjust in response to internal change and review? Over 4600 staff in our offshore development centres enable you to respond flexibly and painlessly to wider business activity. Your ability to deliver remains uninterrupted so that you can always contribute to business objectives. It s a real relief all round to know we now have documentation in place for a strategic system, thanks to you and your team, Head of Software Development and Architecture, Communisis NashTech - a new angle on outsourcing / 7

8 The strong and continued growth of our partnership is representative of NashTech's results-oriented culture and dedicated, professional and passionate team Chief Officer, Partnership Distribution, Prudential Vietnam 8 / NashTech - a new angle on outsourcing

9 Making Outsourcing Easy: Pain-free business processes Business Process Outsourcing (BPO) at NashTech means helping you maximise all your service areas. Whether you need cost or operational efficiencies, our BPO division combine outsourcing expertise and offshore value to deliver a high quality solution. Deliver more with less How often are you asked to reduce costs yet maintain service quality? Our offshore centres deliver a centralised, low cost extension of your support services, taking the pain out of searching for savings. With resources optimised you gain more time and investment for your core business. Transform process performance If you spend time navigating outdated systems or multiple disconnected service lines, our BPO division can help you move faster and work smarter. We find innovative and streamlined ways of working that help you stay ahead and deliver value to your clients. Both business process and offshore outsourcing expertise allow us to confidently, sensitively handle your systems. The result is a solution that genuinely fits your business while delivering both savings and improved performance. Flexible, reliable resourcing We understand your operational expenditure fluctuates and the impact on resourcing can lead to wider business issues. Our BPO division gives you the flexibility to scale service areas up or down in line with business demands. When combined with the superior process accuracy at the heart of our Vietnam-based operation, your back office is positioned to run smoothly as well as responsively. NashTech - a new angle on outsourcing / 9

10 Why Vietnam? Surprised that Vietnam is our offshore destination? Wondering why we don t work in India, China or Eastern Europe? The decision dates back to building NashTech over 14 years ago. Client satisfaction from these markets (which we experienced first-hand) was already variable. As a result we were not satisfied these regions offered the stability and level of talent we consider essential to high quality service delivery particularly when delivery concerns key operating systems. We decided to look elsewhere. From English as the second taught language to 80% computer science graduates, Vietnam has a highly educated workforce. Alongside this pool of talent is a government which has actively and successfully pursued economic growth and stability for over 40 years. The results today include GDP forecast to grow by an average 6.9% and an import demand set to exceed China by WTO membership and a strong bilateral relationship with the UK are just some of Vietnam s solid business credentials, while measures such as a recent corporate tax reduction make the country an even more attractive prospect for offshoring. NashTech under the Harvey Nash group name, is now the largest ICT and software company in Vietnam and we believe in helping your organisation achieve the same growth potential. So the answer to Why Vietnam? is simple: It enables business growth in a stable environment where you reduce costs and not quality. Key Facts >100,000 IT graduates in Vietnam growing at a rate of 10,000 per annum 3rd highest producer of maths Olympians in the world 95% literacy nationally One of 20 high-growth markets identified by UK Trade & Investment (UKTI) 10 / NashTech - a new angle on outsourcing

11 USA Chicago Denver New Jersey New York San Francisco Seattle UK & Ireland Birmingham Edinburgh Leeds London Weybridge Manchester Newcastle Dublin Cork Europe Belgium: Brussels, Antwerp, Ghent France: Paris Germany: Dusseldorf, Frankfurt, Munich, Nuremburg, Stuttgart The Netherlands: Utrecht, Groningen Nordic: Stockholm, Gothenburg, Helsinki, Oslo, Copenhagen, Malmo Poland: Warsaw Switzerland: Zurich, Geneva Asia Pacific Hanoi Ho Chi Minh City Sydney Hong Kong Tokyo Bringing offshore to you We operate wherever you need us. Hubs in the UK, US, Europe and Asia support global service delivery and bring the benefits of offshore to your doorstep. Most recently, this includes offices in Japan and across the Nordic region. NashTech - a new angle on outsourcing / 11

12 NashTech UK 110 Bishopsgate London, UK EC2N 4AY Tel: +44 (0) NashTech Europe 4th Floor - GAP 15 Graf-Adolf-Platz 15 D Dusseldorf Tel:+49 (0) NashTech Vietnam 364 Cong Hoa Street Tan Binh District Ho Chi Minh City, Vietnam Tel: +84 (0) NashTech Japan Level 14, Hibiya Central Building Nishi Shimbashi, Minato-ku, Tokyo , Japan Tel: NashTech US 1680 Route 23 North, Suite 300 Wayne, New Jersey, USA Tel: info@nashtechglobal.com