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1 Siebel Knowledge Zone Products Description PRODUCT LINES Process Integration Pack for Oracle Product Hub Product Data Quality Cleansing and Matching Server Siebel Advanced Contracts Siebel Advanced Market Development Funds Siebel Advanced Market Development Funds for Partners Siebel Adverse Events and Complaints Siebel Advisor Siebel Advisor for Customers Siebel Advisor for Partners Siebel Advisor Stand Alone Siebel Agent Portal Siebel Anywhere Siebel Anywhere for Partners Siebel Asset Management Siebel Asset Management Siebel Barcode Siebel Basic Pricer for Partners Siebel Billing Management Siebel Branch Teller Services Siebel Bulk Order Capture Siebel Bulk Orders Administration Server Siebel Business Rules Siebel Call Center Integration Pack for Oracle Adverse Event Reporting System Siebel Call Reports Siebel Campaign Management Siebel Campaign Management for Partners Siebel Campaigns for Partners Siebel Change Management Siebel CME Contracts Siebel CME ecustomer Siebel CME esales Siebel CME eservice Siebel CME Partner Commerce Siebel CME Partner Portal Siebel CME Quote and Order Capture Siebel CME Quote and Order Capture for Customers Siebel CME Quote and Order Capture for Partners Siebel CME Web Marketing Siebel Collections Siebel Commercial Banking Loan Approval Siebel Communications Billing Analytics Manager Siebel Communications Billing Manager for Business Siebel Communications Billing Manager for Consumer Siebel Communications E-Commerce Siebel Communications E-Support Siebel Communications, Media and Energy CRM Base Option Siebel Configurator Administration Server Siebel Configurator Runtime

2 Siebel Configurator Runtime for Customers Siebel Configurator Runtime for E-Commerce Siebel Configurator Runtime for Partners Siebel Connector for Satmetrix Exchange Siebel Consumer Goods Customer Order Management Administration Server Siebel Consumer Goods Dynamic Catalog Siebel Consumer Goods Quote and Order Capture Siebel Consumer Goods Sales Handheld Siebel Consumer Goods Sales Handheld DSS Siebel Content Publishing Siebel Content Publishing for Customers Siebel Content Publishing for Partners Siebel Contract Terms and Conditions Siebel Contracts Siebel Corporate and Commercial Banking Siebel Credit Management Siebel Credit Management for Partners Siebel Credit Origination Siebel Credit Origination for Partners Siebel CRM Base Siebel CRM Desktop Siebel CRM Integration Pack for Account Originations Siebel CRM Integration Pack for i-flex FLEXCUBE Account Originations Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management: Agent Assisted Billing Care Siebel CRM Integration Pack for Oracle Order Management Siebel CRM Integration Pack for Trade Promotion Management Siebel CRM On Demand Integration Pack for Oracle E-Business Suite Siebel CRM Web Channel for Customers Siebel CRM Web Channel for Employees Siebel CTI Siebel Customer Content Siebel Customer Order Management Administration Server Siebel Customer Order Management Administrator Siebel Customer Order Management Administrator for Partners Siebel Customer Relationship Console Siebel Data Quality Siebel Deal Management Siebel Dealer Advanced Marketing Siebel Dealer Portal Siebel Deductions Siebel Deductions for Partners Siebel Delegated Business Rules for Partners Siebel Design Opportunity Management Siebel Design Opportunity Management for Partners Siebel Details Siebel Distribution CRM Base Option Siebel Dynamic Catalog Siebel Dynamic Pricer Siebel Dynamic Pricer for Customers Siebel Dynamic Pricer for E-Commerce Siebel Dynamic Pricer for Partners Siebel ebilling Manager for Consumer

3 Siebel E-Commerce Siebel ecustomer Siebel Marketing Server Siebel Response Siebel /Web Offer Designer Siebel Employee Self-Service Siebel Enrollment Portal Siebel Enterprise Selling Process Siebel epayment Manager Siebel esales Siebel eservice Siebel estatement Manager Siebel E-Support Siebel Events Siebel Events Manager Siebel Expense Reports for Handheld Stand Alone Siebel Field Service Siebel Field Service Assets Siebel Field Service Integration to Oracle Real-Time Scheduler Siebel Field Service for Partners Siebel Finance Events Siebel Finance Events Manager Siebel Finance Partner Portal Siebel Financial Accounts Siebel Financial Accounts for Partners Siebel Financial Services CRM Base Option Siebel Financial Services Customer Order Management for Banking Siebel Financial Services ecustomer Siebel Financial Services esales Siebel Financial Services eservice Siebel Financial Services Proposals and Presentation Siebel Financial Services Proposals and Presentations for Partners Siebel Financial Services Quote and Order Capture Siebel Financial Services Quotes Siebel Financial Services Web Marketing Siebel Financial Transactions Workbench Siebel Forecasting Siebel Forecasting for Partners Siebel Fraud Management Siebel Fraud Management for Partners Siebel Group Coverage Siebel Group Inventory and Execution Siebel Group Pensions Siebel Group Policies Siebel Group Sales and Event Management Siebel Handheld Siebel Handheld Stand Alone Siebel Healthcare Providers and Facilities Siebel HelpDesk Siebel HelpDesk Online Siebel HelpDesk Option Siebel ICM Advanced Planning and Modeling for Employees Siebel ICM Advanced Planning and Modeling for Partners

4 Siebel Individual and Group Coverage for Partners Siebel Individual Coverage Siebel Individual Life and Annuities Siebel Institutional Sales and Research Siebel Insurance Field Service Siebel Internet Banking Services Siebel Inventory and Order Management Siebel Investment Banking Siebel Investment Management Siebel Lead Management Siebel Lease End-of-Term Processing Siebel Life and Pensions for Partners Siebel Life Sciences CRM Base Option Siebel Life Sciences Field Service for Partners Siebel Logistics Manager Siebel Logistics Manager for Partners Siebel Loyalty Customer Portal Siebel Loyalty Engine Multi-Partner Edition Siebel Loyalty Engine Standard Edition Siebel Loyalty In-Store Engine Siebel Loyalty Manager Siebel Loyalty Member Services Representative Siebel Loyalty Partner Portal Siebel Loyalty Service Agent Console Siebel Managed Care Siebel Managed Care Profile Siebel Manufacturing CRM Base Option Siebel Marketing Resource Manager Siebel Marketing Resource Manager for Partners Siebel Marketing Server Siebel MedEd for Customers Siebel Medical Education Siebel Medical Education for Handheld Stand Alone Siebel Medical Field Service Siebel Medical Handheld Siebel Medical Handheld Stand Alone Siebel Medical Inventory Management Siebel Mobile Connector Siebel Mobile Sales Assistant Data Access Siebel Mobile Sales Assistant Data Access, SPE Siebel Needs Analysis/Applications Siebel Network Order Entry Siebel OGC Contracts Siebel OGC ecustomer Siebel OGC esales Siebel OGC eservice Siebel OGC Partner Commerce Siebel OGC Partner Portal Siebel OGC Quote and Order Capture Siebel OGC Quote and Order Capture for Customers Siebel OGC Quote and Order Capture for Partners Siebel OGC Web Marketing Siebel Opportunities and Contracts

5 Siebel Order Validation Engine Siebel P&C Claims for Partners Siebel P&C Policies for Partners Siebel Partner Commerce Siebel Partner Manager Siebel Partner Portal Siebel Personal Lines Claims Siebel Personal Lines Policies Siebel Personalized Content Delivery Siebel Pharma Campaigns Siebel Pharma eservice Siebel Pharma Handheld Siebel Pharma Handheld Stand Alone Siebel Pharma Marketing Server Siebel Portfolio Management Process Siebel Premises Siebel Prescription Analysis Siebel Preventive Maintenance Siebel Price Comparison Siebel Price Comparison for Customers Siebel Pricing Authorization Management Siebel Pricing Authorization Management for Partners Siebel Pricing Claims Server Siebel PRM Wireless Siebel PRM Wireless Stand Alone Siebel Promotion Groups Siebel Proposals and Presentations Siebel Proposals and Presentations for Partners Siebel Public Sector CRM Base Option Siebel Public Sector eservice Siebel Public Sector E-Support Siebel Public Sector Partner Portal Siebel Quality Management Siebel Quote and Order Capture Siebel Quotes Siebel Remarketing Siebel Remote Client Siebel Remote Client for Partners Siebel Repair Siebel Retail Finance Foundation Services for Customers Siebel Retail Finance Foundation Services for Employees Siebel Retirement/Pension Management Siebel Rollup Siebel Sales Volume Planning Siebel Sales Volume Planning for Partners Siebel Samples Siebel Samples for Customers Siebel Samples for Handheld Stand Alone Siebel Scheduling Siebel Segment Manager Stand Alone Siebel Self-Service Wireless for Customers Siebel Server Extensions for UNIX Siebel Server Sync

6 Siebel Service Provider Portal Siebel Showroom for Dealers Siebel Signature Capture Siebel Signature Capture Stand Alone Siebel Signature Capture Tool Siebel Small Business Banking Siebel Smart Answer Connector Siebel Smart Answer for Service Siebel SmartScript Siebel SmartScript for Customers Siebel SmartScript for Partners Siebel Store-and-Forward Messaging Siebel Target Account Selling Siebel Territory Management Siebel Test Automation Interfaces Siebel Time and Expense Reporting Siebel Title Management Siebel Tools Siebel Trade Promotions Siebel Trade Promotions for Partners Siebel User Productivity Kit for Siebel Customer Data Integration Siebel User Productivity Kit for Siebel Customer Order Management Siebel User Productivity Kit for Siebel Loyalty Siebel User Productivity Kit for Siebel Marketing Siebel User Productivity Kit for Siebel Sales Siebel User Productivity Kit for Siebel Service Siebel User Productivity Kit for Siebel Territory Management Siebel User Productivity Kit Fundamentals for Siebel CRM Base Siebel Van Sales/Delivery Siebel Vehicle Contracts Siebel Wealth Management Siebel Web Marketing Siebel Web UI Dynamic Developer Kit Siebel Wireless Siebel Work Orders User Productivity Kit User Productivity Kit Professional Watchlist Screening

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