Division of Business and Finance

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1 Division of Business and Finance Campus Enterprises September 12, 2014 North Carolina Agricultural and Technical State University

2 Campus Enterprises is Comprised of the University s Self-supporting Entities. The Strategic Goal of Campus Enterprises Encompasses Achieving Operational Excellence, Generating Revenue, and Providing Outstanding Customer Service. 2

3 AGGIE ONECARD Your passport to campus services and more at North Carolina A&T State University. BOOKSTORE The nation s leading bookseller at NC A&T, providing the very best in customer service and consumer options. DINING SERVICES Providing nutritious dining options for Aggie students, faculty, staff and visitors. 3

4 MAIL CENTER Your Campus Shipping Resource, Providing Reliable Parcel Service Oncampus and Abroad. PARKING & TRANSPORTATION SERVICES Managing the University s Parking Resources, Providing Campus Access to Aggies and Guests. TICKET OFFICE Providing Efficient and Convenient Methods of Distributing Tickets and Event Information for Social, Cultural, and Athletic Programs at A&T. 4

5 5

6 Campus Enterprises Total Revenues for 2014 Service Revenues Food Service $13,034,856 Student Stores 1,790,256 Vehicle Registration 1,228,909 Vending Services 996,549 Aggie Shuttle 792,827 One-Card 586,855 Parking Deck 464,624 Traffic Fines 218,823 Total $19,113,

7 Provided Over $1.3 Million in Scholarship Support 7

8 Overall Student Satisfaction Survey Ratings Improved Across the Board for Campus Enterprises 8

9 $140,00 0 Total Revenue Generated with the Return of Aggie Wings 3% Increase in Meal Plan Participati on 9

10 #2 Most Followed Campus Dining Social Media Account in the NATION 1. Boston University 2. North Carolina A&T State University 3. Michigan State 4. Auburn State 5. Missouri University 10

11 11

12 Aggie Wings Bang Bang Bahn Mi Belly Backers Domino s Pizza Fish & Wings Hickory Tree Turkey BBQ Marty s BBQ Papa Johns Pita Delite Sweet Cold Treats 12

13 Outsourced Bookstore in July 2013 Provided Textbook Savings of $802,647 in First Year of Operations Nearly 80% of Inventory was Available for Rent 60% of Students that Shopped Selected Rental Program Donating 20 Samsung Galaxy Tablets to Dean Vickie Coleman for Student Library Services 13

14 MAIL CENTER Increased Package Processing by 4,710 From Previous Year Implemented Notifications Introducing Text Message Notifications 14

15 TICKET OFFICE Record Homecoming Football Game Ticket Revenue of $401,510 for 2014 Coming Soon Student Tickets will be Available for Purchase Online 15

16 PARKING AND TRANSPORTATION SERVICES 90% Increase in Traffic Ticket Revenue 9% Increase in Vehicle Registration Revenue 16

17 Introduced Double Map Shuttle Tracker Established a Park and Ride Program Reduced Parking Deck Rate for Students Added Faculty/Staff Reserved Deck Spaces 17

18 Implemented a Kids Zone and Concierge Tent to Further Enhance Game Day Experience 18

19 QUESTIONS? 19

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