Message from the Board

Transcription

1 NCAHQ Newsletter July 2018 Message from the Board By definition, dedication is the feeling or demonstration of strong support for or loyalty to a person, group, or cause and a volunteer is someone who freely offers to participate in or work for an organization without compensation. NCAHQ is extremely fortunate to have a number of dedicated volunteers in our organization who are passionate about healthcare quality. This dedication and passion has been most recently demonstrated through the successful presentation of our annual education conference held on April 9th and 10th at the Washington Duke Inn in Durham, NC. The theme this year encompassed using fresh approaches to driving quality improvement through methodology, strategy, and tools. Over two days, 13 speakers presented on a variety of topics ranging from use and impact of social media, care redesign, project management, rapid improvement events, valuebased care, and healthcare reform. Presenters also provided valuable information on how to achieve joy and resilience in the workplace and how to maximize productivity. Over 150 conference attendees also benefitted from 23 poster presentations on a wide range of healthcare improvements instituted at hospitals and other care delivery sites throughout our state. Vendors from 13 organizations participated as well to demonstrate their products and services to attendees ranging from patient care to clinician support. Stuart Ramsey, MSN, RN Conference Planner (continued on Page 2) In This Issue 2018 Annual Conference Recap Benefits of NCAHQ Membership Educational Offerings CPHQ Recognitions Membership Spotlight Board Member Contact Information 2017 NCAHQ Marketing Committee

2 Benefits of NCAHQ Membership Joining NCAHQ is a great way to honor your commitment to healthcare quality, stay connected with professional peers and remain actively engaged in your career. Benefits include the following: Statewide educational offerings with opportunities to earn CPHQ credits Free NCAHQ Educational Webinars Board of Directors Reduced rates at NCAHQ conference Professional networking Membership e-newsletter Membership directory Collaboration with the National Association for Healthcare Quality (NAHQ), tying North Carolina professionals with quality professionals across nation Voting on NCAHQ Board of Directors Opportunity to serve on the NCAHQ Board of Directors Opportunity to participate on one or more committees including: Education Conference Planning Marketing/Public Relations Awards and Recognition Nominating/By-Laws Message from the Board (Continued from Page 1) A conference of this magnitude requires continuous effort and attention throughout the year and would not be possible without the strong support of the members of the NCAHQ conference planning team. 16 healthcare professionals from across the state and a variety of practice settings came together to produce the conference this year. Work began in May 2017 to ensure the venue, educational topics, speakers, vendors, and poster presenters selected provided an optimum learning and networking experience for our members and attendees. It was truly my pleasure to work with such an engaged and hardworking group of individuals and I cannot thank everyone enough for sharing their energy, passion, and time to make this conference as special as it was. The conference planning team is getting ready to kick off planning for the 2019 conference. If you are interested in working with a great team of professionals to plan an extraordinary educational event, please contact the 2019 conference planner Yvonne Acker at yvonne.acker@duke.edu. Join Now! Find out more about volunteering on a committee on our Committee Page Sincerely, Stuart Ramsey, MSN, RN Conference Planner 2

3 Educational Offerings Educational Webinars Topic: MACRA August 22, pm-1pm Marianne Ferlazzo, BS, CPHQ, CHTS, PCMH, CCE, Health Information Technology Specialist at Alliant Health Solutions Topic: TheraDoc Clinical Surveillance And Service Line Analytics October 18, pm-1pm Craig Reeder, PharmD Clinical Pharmacy Advisor & Clinical Surveillance Solutions at Premier Inc NAHQ CPHQ Review, Hosted by NCAHQ CPHQ Review Course September 24-25, 2018, Charlotte, NC NAHQ offers a HQF Certification Grant two times annually (in January and July) for SAVE THE DATE 2019 NCAHQ Annual Conference Plan to join us as we celebrate 40 years as the Healthcare Quality leaders in North Carolina. The conference will be held on April 8th-9th at the Washington Duke Inn, Durham, NC. More Details to come... 3

4 Congratulations to Our Members! New CPHQs We know there are a lot of new CPHQs in our state. In the past, NAHQ provided a list of all New CPHQs. The NAHQ has changed their processes and now only lists the active CPHQs instead of the list of New CPHQs. This was a great highlight in our newsletter which we will not be able to provide moving forward. Member Accomplishments Please utilize this link to share your professional accomplishments in 2018 and to be acknowledged for your hard work in our upcoming newsletters Member Spotlight Cyndi Hall, MHA, CPHQ Current Quality Position Cyndi currently serves UNC REX Healthcare as the Director of Care Redesign. This is a new and emerging field in healthcare that encompasses Quality, Performance Improvement, and Costs, while improving the Patient Experience it truly reflects all parts of IHI s Triple Aim. As part of her responsibilities, Cyndi supports the system s Next Generation Accountable Care Organization and tries to design tight handoffs during transitions of care for this population. Also, she is currently participating in the NCHA s Pneumonia Knockout Campaign and trying to design systems in the inpatient environment to improve UNC Rex s vaccination rates. Cyndi has the joy of working with two Health Care Management interns and raising them up in the Quality culture! Background Cyndi started her journey in healthcare quality during the 1990 s when she graduated from UNC Chapel Hill with a Master of Healthcare Administration. Her focus during her studies was on both Finance and Quality. Since then she s worked across North Carolina on both the payer side, for United Healthcare Group, as well as the provider side including New Hanover Regional Medical Center and Carolinas Healthcare System now Atrium Health. NCAHQ membership duration and/or committee involvement Cyndi has served on the NCAHQ education committee. She was pleased to earn her CPHQ designation in 2012 and intends to keep acquiring CEUs through attendance at the yearly NC conferences as well as monthly educational webinars. Personal Cyndi has spent much of her recent career advocating for more plain language and transparency in healthcare. You can listen to her interview with Helen Osborne in the Health Literacy Out Loud Pod Cast #155 Thinking Big About Health Literacy. She lives in Raleigh, NC with her family, her retired therapy dog Mia, and a hopefully abundant vegetable garden. 4

5 Mission To promote excellence, professionalism and continuous improvement in healthcare quality. Vision To be the recognized leader in healthcare quality in North Carolina. Connect with us! Website: Healthcare Professionals Dedicated to Delivering the Best Care Upcoming Board Meetings July 20th (Conference call) August 17th (Conference call) September 21st (In-Person, Concord, NC) Board meetings are open to any member interested in attending. Contact Wanda Garland at for more information. Newsletter Articles Please send any newsletter ideas or articles to Tina Schoen at Marketing/Public Relations Committee: Tina Schoen Kim Haddock Debbie Priebe Jennifer Frazer Alnettia Johnson Kay Starnes Board Member Contact Information President Wanda Garland, RN, CPHQ President Elect Tina Schoen, MBA, BSN, RN, NEA- BC, CPHQ Immediate Past President Swati Bhardwaj, MHA, FACHE Treasurer Ruth Pierce, RN, MBA, MHA, CCRN-CMC, CPHQ Membership Secretary Scott Goodwin, MA, MBA, DA, RN, CPHQ, LSSBB Education Chair Laurie A. Beasley, RN, MSN, NE-BC Conference Planner Yvonne Acker, RN, BSN, CPHQ Conference Planner Elect Melissa Meinel, MSN-L, RN, CPHQ Website Manager Elect Deborah Priebe, RN, MSN, CNOR Awards/Recognition Coordinator Amy D. Bell, DNP, RNC-OB, NEA- BC, CPHQ Nominations/By-Laws Chair Deborah Hill, MSN, MHA, RN Member-at-Large Kim Haddock, RN, CPHQ Recording Secretary Shellie VonCannon, MSN, RN Website Manager Justin Kelley, MSN, RN 5