RESUMÉ. Zhanming Liang Preferred Name: Ming English, Cantonese and Mandarin

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1 RESUMÉ Name: Zhanming Liang Preferred Name: Ming Language: English, Cantonese and Mandarin Nationality: Australian Postal Address: School of Public Health, La Trobe University, Bundoora, VIC 3086 Telephone: Brief summary of background and areas of expertise Ming has been involved in health service management teaching and research for more than a decade. She is currently a senior lecturer in health service management in the School of Public Health, La Trobe University. Her current research focuses on managerial competency, management workforce development and capacity building, evidence-informed decision-making, and project management in the healthcare sector. Ming has been leading the Management Competency Assessment Partnership Project (MCAP) since 2009 which resulted the development and validation of an evidence-based Managerial Competency Assessment Tool. The MCAP Tool can assess the competence of middle and senior level managers in hospitals and community health services. The partnership with Naresuan University will also see the development of the National Framework for the health management workforce in Thailand contributing to strengthening capacity in health system management training, education and research. Prior to becoming an academic active in research, teaching and community development, she worked in diverse roles such as medical practitioner, planning and evaluation consultant and senior manager. One of her strengths is conducting needs analysis, planning and evaluation for healthcare organizations, including community-based and non-government organizations. She is also an experienced project manager excellent in not only managing projects, but training and coaching healthcare professionals who have taken up project management roles. The book she co-authored with her colleagues titled Project management in health and community services: getting good ideas to work has been recognised as the best project management book for health sectors in Australia. Award Nominations The Managerial Competency Assessment Project (MCAP) designed and conducted by Ming and two of her colleagues was nominated for Business/Higher Education Round Table (B/Hert) Award under the Best Research & Development Collaboration category by La Trobe University in

2 Nominated for the La Trobe University Early Career Researcher Award by the School of Public Health in 2012 Awards Received SHAPE Annual Augural Student Award, 2003 Coordinator of the year 2001 by Liverpool City Council Membership Fellow, Australian College of Health Service Managers(FCHSM) Community Engagement National Secretary, The Society of Health Administration Program in Education Book Review Editor, Australian Journal of Primary Health Member, Editorial Committee, Journal of Behavioral Rehabilitation Member, ACHSM Accreditation Sub-Committee Director, Board of DRUG-ARM Australasia ( ) Education Tertiary: Griffith University Degree Awarded: PhD (Public Health) in May 2007 Scholarship held: Three years Topic: Characteristics, competencies and challenges: a quantitative and qualitative study of the senior health executive workforce in New South Wales, Tertiary: University of Wollongong, Australia Study period: February, 1997 December 1998 Degree Awarded: Master of Science in Mental Health Tertiary: Medical College, Jinan University, P.R. of China Study Period: September 1988 June 1994 Degree Awarded: Bachelor of Medicine and Bachelor of Surgery Employment in the past ten years Current Position Senior Lecturer and Course Coordinator Health Service Management Work Place: School of Public Health, La Trobe University Date of Commence: Since 2007 Position Title: Lecturer, Health Service Management Work Place: School of Public Health, Griffith University Period: January 2005 June

Position Title: State Manager Work Place: Drug Awareness and Relief Movement (DRUG-ARM), NSW 1/14 Court Road, Fairfield, NSW 2160 Period: 2002-2005 Publications A1 Books

Allen & Unwin: Sydney. 2. Howard P, Liang Z and Fitzgerald L. (2009).

VDM: Saarbuecken. 3. Liang Z (2008). Health reforms and Australian senior health executive workforce: characteristics, competencies and challenges. VDM: Saarbuecken.

Liang, Z. and Cooper, H. (in press). In Health Management Research E-book. SHAPE. Research Articles in Peer Reviewed Journals Published 1. Liang Z, Howard, P and Leggat S.

3 Position Title: State Manager Work Place: Drug Awareness and Relief Movement (DRUG-ARM), NSW 1/14 Court Road, Fairfield, NSW 2160 Period: Publications A1 Books Published (All A1 publications) 1. Dwyer J, Liang Z, Thiessen V and Martini A. (2013). Project management in health and community services: getting good ideas to work. Allen & Unwin: Sydney. 2. Howard P, Liang Z and Fitzgerald L. (2009). Evidence-based decision making in health service management: the knowledge and practice amongst middle to senior level health service managers in Victoria, Australia. VDM: Saarbuecken. 3. Liang Z (2008). Health reforms and Australian senior health executive workforce: characteristics, competencies and challenges. VDM: Saarbuecken. Book Chapter 1. Liang, Z. Project Management. In G. Day & S. Leggat (Eds.), (2015) Leadership and Management in Healthcare, Cambridge University Press. 2. Soresen, R. Liang, Z. and Cooper, H. (in press). In Health Management Research E-book. SHAPE. Research Articles in Peer Reviewed Journals Published 1. Liang Z, Howard, P and Leggat S. 360 Management Competency Assessment: is our understanding adequate? Asia Pacific Journal of Human Resources (online since 12 February 2016) 2. Liang Z, Leggat S, Howard, P and Koh L. What makes a hospital manager competent at the middle and senior levels, Australian Health Review, 2013, 37(5):

4 3. Liang, Z, Howard P, Koh L & Leggat S. Competency requirements for middle and senior managers in community health services. Australian Journal of Primary Health 2013, 19(3), Liang Z, Howard P & Koh L. Hey boss: are you sure they are the managers you are looking for? Managerial competency requirements for level II & III managers in community health services. GSTF Journal of BioSciences, 2(1): Liang Z, Howard P, Leggat S & Murphy G. A framework to improve evidence-informed decision-making in health service management. Australian Health Review 2012, 36 (3): Liang Z and Howard PF Evidence-informed managerial decision-making what evidence counts? (part two) Asia Pacific Journal of Health Management 2011, 6(2): Liang Z, Howard P, Leggat S & Murphy G. A framework to improve evidence-informed decision-making in health service management. Australian Health Review, 37: Liang Z, Howard PF, Rasa J. Evidence-informed managerial decision-making what evidence counts? Asia Pacific Journal of Health Management 2011, 6(1), p Liang, Z and Howard, P.F. "Competencies required by senior Health Executives in NSW, ", Australian Health Review 2010, 34, Liang, Z. and Brown, C. The twenty-first century face of senior health executives, Asia Pacific Journal of Health Management 2008, Vol 3 (2): Liang Z. and Howard, P. Lesson learned from the introduction of performance management to the senior health executive levels in NSW in the 1990s, Australian Health Review 2007, 31(3): Liang Z. Short SD, Howard PF, and Brown CR. Centralised control and devolved responsibilities: personal experiences of top-level health executives on the implementation of area health management model in NSW Asia Pacific Journal of Health Management 2006, 1(2): Liang Z, Short SD, and Brown CR. Characteristics and employment status of senior health managers in the 1980s, 1990s and early 21 st Century: implication for future research and education development. The International Journal of Health Administration Education Summer 2006, 23(3): Liang Z, Short, SD, and Lawrence B. Healthcare reform in New South Wales : using the literature to predict the impact on senior health executive. Australian Health Review 2005, 29(3): Refereed full papers Conference Presentation 1. Liang Z, Howard P, Briggs D, Leggat, S, Wollersheim, D, Isourad G, North N and Madden J. An evidence-based approach to understanding the competency development needs of the health service management workforce, EURAM 2016 (under consideration) 2. Sie, B and Liang Z. Are the efforts in developing the Australian Health Service Management Workforce adequate? The evidence, EURAM 2016 (under consideration) 4

5 3. Liang Z and Howard P. Evidence-informed decision-making: the competency assessment of health service managers and requirements for improvement. Accepted by and will be presented at EURAM 2015, Warsaw. 4. Liang Z. Howard P, Leggat S. Leadership Competencies of Middle and Senior Health Service Managers in Australia from the Perspective of Supervisors, 9 th International Organisational Behaviour in Healthcare Conference, Denmark, April Liang Z. Howard P, Koh L. Hey Boss, are you sure they are the managers you are looking for? - Managerial competency requirements for Level II & III managers in community health services Global Healthcare Conference, Singapore, August (Print ISSN: , E- Periodical ISSN: ). Journal articles currently under revision 1. Ayeleke R O, North N, Wallis K, Liang Z and Dunham A. Impact of Training and Development in Health Management and Leadership on Competency in Role: A Mixedmethods Systematic Review. International Journal of Health Policy and Management (under review) 2. Liang Z, Howard, P and Leggat S. Health care manager competence: exploring differences between type and size of organisation and management level Health Care Management Review. (under review) 3. Leggat S, Liang Z and Howard, P. Enhancing public sector talent management: exploring differences between average and high performing healthcare managers Asia Pacific Journal of Human Resources. (under review). Workshops and Seminars 1. Liang Z. Using an evidence-based approach to developing the health service management workforce. The international Seminar on strengthening District Health System management Thailand and Australia experience. January, Health Region 3, Thailand. 2. Liang Z, Howard P and Martini A. Workshop: The Role of Project Evaluation in Generating New Knowledge in Health and Community Services. 3rd International Society for Evidence- Based Health Care Conference 2014, Taiwan. Conference Presentation 1. Liang Z and Howard P. Developing the Health Management Workforce: are we meeting needs? 3rd International Society for Evidence-Based Health Care Conference 2014, Taiwan. 2. Sood P and Liang Z. Using Evaluation to Improve Practice Can we or Can t We? 3rd International Society for Evidence-Based Health Care Conference 2014, Taiwan. 3. Liang Z; Isouard G; Briggs D; Leggat S and Howard, P. Developing competent health service managers: how much do we know and how much have we done?. The Society of Health Administration Program in Education Symposium 2014, Sydney 5

6 4. Liang Z. Competent of Health Service Managers: how do we assess them?. The Society of Health Administration Program in Education Symposium Brisbane. 5. Liang Z, Howard P & Koh L. Hey boss: are you sure they are the managers you are looking for?- Managerial competency requirements for level II & III managers in community health services. 1st Global Healthcare Conference 2012, Global Science and Technology: Singapore. 6. Liang Z, Howard, P, Leggat, S and Murphy G. Evidence-informed management decision making how to make it happen?; ACHSM International Congress 2011, Rotorua, New Zealand. 7. Leggat, S. Liang Z and Howard P. We know you are a competent health services manager - now help us prove it!, ACSHE National Congress, July 2010, Fremantle. 8. Liang. Z. and Howard P. The practice of evidence-based decision making among healthcare managers in Victoria: implications to researchers and research institutions. SHAPE Symposium, July 2009, Glenelg. 9. Liang Z. and Howard P. Strategies to improve the use of evidence in health management decision making, ACSHE National Congress, Aug 2009, Gold Coast. 10. Liang, Z.M., Short, S. & Brown, C.R. preliminary finding of the development of the roles and responsibilities of Senior Health Executives in NSW Health Public Service, 1986 to present, ACHSE QLD State Conference, Gold Coast, Liang, Z.M., Short, S., 'Researching the development of the roles and responsibilities of toplevel executives within the NSW health service, 1986 to present', Annual SHAPE (Society for Health Administration Programs in Education) Symposium, Sydney, NSW, July, Liang, Z.M., The struggles and experiences in developing the newly released ex-prisoners supported accommodation program in Blacktown Area, Sydney Metropolitan CDAT (Community Drug Action Team) Conference, Homebush Bay, NSW, June Liang, Z.M., 'The effectiveness of drug and alcohol education programs to Chinese Parents in the Fairfield Local Government Area', 4 th International Conference on Young People and Drugs, Wellington, New Zealand, May, Liang, Z.M., Government and non-government agencies to work together to tackle drug and alcohol problems, Drug Action Week 2002: Fairfield Drug and Alcohol Workers Forum, Fairfield, NSW, June Liang, Z.M., Service gaps in supporting family with dual diagnosis, Drug Action Week 2002: Mental Health Forum, Liverpool, NSW, June Unpublished Reports 1. Eight organisation reports on Managerial Competency Assessment on middle and senior level managers to six Community Health Services and Two Health Services in Victoria. 2. Forty-one detailed reports to middle and senior managers from Victorian Community Health Services and Public Hospitals on their results from the Managerial Competency Assessment. 3. Howard, P, Liang Z. and Fitzgerald L. (2009). An examination of the practice of evidencebased decision making among middle level and senior healthcare managers in Victoria. ACHSE. 6

7 4. Liang, Z. Drug awareness and education program for Chinese parents in the Fairfield Local Government Area - Final Project Report to NSW Premiers Department. DRUG-ARM NSW, Liang, Z. DRUG-ARM Wollongong Street Outreach Service progress report to Alcohol Education and Rehabilitation Foundation. DRUG-ARM NSW Liang, Z. DRUG-ARM Wollongong Street Outreach Service final report to Alcohol Education and Rehabilitation Foundation. DRUG-ARM NSW Research Grants Project Title Project Source 1 Developing a Leadership and Management Competency Framework for the Health Service Management Workforce in Thailand (2016) 2 Healthcare manager competencies in hospital and community health services in Australia. (MCAP Confirmation Study in NSW, QLD and SA) ( ) 3 MCAP Confirmation Study a Pilot in Chinese Hospitals (2015) 4 Developing an web-based platform for the Managerial Competency Assessment tool for Health Service Managers (2014) 5 Competencies for healthcare managers in Victoria: An exploratory, mixed-methods study to guide health management workforce development ( ) 6 Evidence-based management practice among senior healthcare managers Victoria. ( ) 7 To conduct needs assessment on Chinese Community in Fairfield Local Government Area on their educational needs on alcohol and other drug issues (2002). Thai Ministry of Public Health and Naresuan University La Trobe Unviersity Research Focus Area Building Healthy Community Grant La Trobe Asia Seed Grant La Trobe University E-research grant Sector Workforce Planning, DoH, Vic; Victorian Healthcare Association; The Australasian College of Health Service Management; and 14 Health Services in Victoria. Australian College of Health Service Executives, Victorian Branch, and School of Public Health, La Trobe Uni. NSW Premiers Department Referees: Upon Requests 7

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