DEDICATION MISSION. loved ones to receive. Our mission. Resources Our accomplishments. St. Luke s Hospital. we d like our. To give the healthcare

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1 Resources Our accomplishments Community resource St. Luke s takes pride in being a part of Cedar Rapids. We strive to give back to the community by offering timely events, programs, classes, support groups and publications. Our dedication to our mission has been recognized nationally by Thomson Reuters as a three-time winner of the Top 100 Hospital designation and a three-time Live Well events Twice a month St. Luke s sponsors Live Well events on a wide range of topics. From expert advice on raising healthy children to the latest information on surgical techniques from our physicians, these free events are a resource for helping you to live well. winner of the Top 100 Heart Hospital designation. We are also proud to have been designated a Magnet nursing facility. The American Nurses Credentialing Center bestows this honor only on those hospitals that have proven to provide the very best in nursing care. St. Luke s has been named a role model community by the Institute for Healthcare Improvements (IHI) as one of just 15 communities in the nation consistently DEDICATION providing high-quality, low-cost healthcare. Awards and recognitions aside, we ve never lost sight of our goal of providing Healthbeat Our Healthbeat magazine and Healthbeat Report television segments are informative sources that explore common procedures, illnesses and health and wellness information, as well as provide the latest news from St. Luke s Hospital. Website stlukescr.org is your source for information on St. Luke s services, registration and classes and events. You can even pay your bill online, take a virtual tour, order flowers or send a greeting to a patient and find a doctor with our physician finder. Links on the website offer patient stories, surgery videos and an opportunity to contact a St. Luke s doctor for a Web Consult. A mobile site at m.stlukescr.org makes it convenient to use your phone to check ER and Urgent Care wait times and see maps and hospital contact information. St. Luke s Hospital When it matters most Classes and support groups St. Luke s has classes and support groups for everyone whether you are a new parent or grieving the loss of a loved one. All classes are free and open to everyone. Registration is easy either online or by phone. compassionate, quality-driven care the same goal that St. Luke s was founded upon. As Cedar Rapids continues to realize its changing needs for quality healthcare just as it did in 1884, St. Luke s will be here for its community. For more information about St. Luke s accomplishments go to stlukescr.org. St. Luke s Hospital 1026 A Avenue NE, Cedar Rapids, IA 319/ stlukescr.org St. Luke s Hospital 1026 A Avenue NE, Cedar Rapids, IA 319/ stlukescr.org To give the healthcare loved ones to receive. we d like our MISSION Our mission

2 Our past Our vision In 1884, when a homeless man was injured and died after a As the first hospital in the area to bring innovations such failed attempt to hop a freight train, Cedar Rapids residents recognized as intensive care, open-heart surgery, robotic surgery and a Lifeguard a need for healthcare. In a united effort, they worked hard to bring Air Ambulance helicopter, we continue to set the standard. We are to life the city s first hospital: St. Luke s. the state s leader in robotic surgery and have been designated an Epicenter, one of just a few hospitals in the Midwest and St. Luke s Now over 125 years later St. Luke s continues to serve the community is the communities only hospital to perform open-heart surgery. by providing compassionate, quality healthcare to eastern Iowans. Our birth care center continues to provide the best possible care for the HISTORY As a 532-bed facility with 18 off-campus locations throughout surrounding counties, our mission remains the same: To give the healthcare we d like our loved ones to receive. VISION sickest babies in our Advanced Regional Newborn Intensive Care Center the only one in the area.

3 Resources Our accomplishments Community resource St. Luke s takes pride in being a part of Cedar Rapids. We strive to give back to the community by offering timely events, programs, classes, support groups and publications. Our dedication to our mission has been recognized nationally by Thomson Reuters as a three-time winner of the Top 100 Hospital designation and a three-time Live Well events Twice a month St. Luke s sponsors Live Well events on a wide range of topics. From expert advice on raising healthy children to the latest information on surgical techniques from our physicians, these free events are a resource for helping you to live well. winner of the Top 100 Heart Hospital designation. We are also proud to have been designated a Magnet nursing facility. The American Nurses Credentialing Center bestows this honor only on those hospitals that have proven to provide the very best in nursing care. St. Luke s has been named a role model community by the Institute for Healthcare Improvements (IHI) as one of just 15 communities in the nation consistently DEDICATION providing high-quality, low-cost healthcare. Awards and recognitions aside, we ve never lost sight of our goal of providing Healthbeat Our Healthbeat magazine and Healthbeat Report television segments are informative sources that explore common procedures, illnesses and health and wellness information, as well as provide the latest news from St. Luke s Hospital. Website stlukescr.org is your source for information on St. Luke s services, registration and classes and events. You can even pay your bill online, take a virtual tour, order flowers or send a greeting to a patient and find a doctor with our physician finder. Links on the website offer patient stories, surgery videos and an opportunity to contact a St. Luke s doctor for a Web Consult. A mobile site at m.stlukescr.org makes it convenient to use your phone to check ER and Urgent Care wait times and see maps and hospital contact information. St. Luke s Hospital When it matters most Classes and support groups St. Luke s has classes and support groups for everyone whether you are a new parent or grieving the loss of a loved one. All classes are free and open to everyone. Registration is easy either online or by phone. compassionate, quality-driven care the same goal that St. Luke s was founded upon. As Cedar Rapids continues to realize its changing needs for quality healthcare just as it did in 1884, St. Luke s will be here for its community. For more information about St. Luke s accomplishments go to stlukescr.org. St. Luke s Hospital 1026 A Avenue NE, Cedar Rapids, IA 319/ stlukescr.org St. Luke s Hospital 1026 A Avenue NE, Cedar Rapids, IA 319/ stlukescr.org To give the healthcare loved ones to receive. we d like our MISSION Our mission

4 Our past Our vision In 1884, when a homeless man was injured and died after a As the first hospital in the area to bring innovations such failed attempt to hop a freight train, Cedar Rapids residents recognized as intensive care, open-heart surgery, robotic surgery and a Lifeguard a need for healthcare. In a united effort, they worked hard to bring Air Ambulance helicopter, we continue to set the standard. We are to life the city s first hospital: St. Luke s. the state s leader in robotic surgery and have been designated an Epicenter, one of just a few hospitals in the Midwest and St. Luke s Now over 125 years later St. Luke s continues to serve the community is the communities only hospital to perform open-heart surgery. by providing compassionate, quality healthcare to eastern Iowans. Our birth care center continues to provide the best possible care for the HISTORY As a 532-bed facility with 18 off-campus locations throughout surrounding counties, our mission remains the same: To give the healthcare we d like our loved ones to receive. VISION sickest babies in our Advanced Regional Newborn Intensive Care Center the only one in the area.

5 CANCER A new standard of care Cancer Care From early detection screenings and the latest treatment options, to emotional support and wellness programs for cancer survivors, St. Luke s provides state-of-the art technologies with compassionate, understanding care.

6 Prevention and early detection We know that a healthy lifestyle and appropriate screenings can help prevent and detect cancer early. Our Cancer Risk Assessment Services provide counseling, genetic testing and monitoring to help you understand your risk. Advanced technology The latest technological advances are important in the treatment of cancers. In some cases, robotic surgery can dramatically improve a patient s prognosis. St. Luke s pioneered the use of robotic surgery in eastern Iowa and is the area s leader in robotic procedures. St. Luke s physicians also use the latest in lung scope technology to diagnose and treat lung cancers, one of the deadliest forms of cancer. Treatment Our inpatient oncology unit, which has private patient rooms, a dedicated oncology nurse educator and 12 oncologycertified nurses, meets the standards set by the Oncology Nursing Society. We also provide outpatient infusion therapy for patients receiving chemotherapy or who need other therapies over the course of their treatment. Support It s important for cancer patients and their families to feel confident and informed. That s why we connect patients with resources and support groups to help answer questions and provide support. And caring for our patients doesn t stop just because treatment ends. For patients who need ongoing or palliative care, St. Luke s helps patients and families through these transitions. Cook Cancer Wellness Program The Cook Cancer Wellness Program looks beyond the disease to address needs within three important components: exercise, nutrition and quality of life. An individualized wellness plan is created to address the patient s individual needs. The Cook Cancer Wellness Program is free thanks to a generous gift from the Jane Borg Cook family. Commission on Cancer accreditation The cancer program at St. Luke s Hospital earned a three-year approval with commendation from the Commission on Cancer (CoC) of the American College of Surgeons. Only about 25 percent of all hospitals across the United States receive this honor. To earn approval by the Commission on Cancer, St. Luke s voluntarily underwent a rigorous evaluation process and review of its performance.

7 ER Emergency Department Compassionate, convenient care Emergency services at St. Luke s include a comprehensive mix of care for patients of all ages. From immediate treatment at our Emergency Room to our three Urgent Care centers, our goal remains the same: to give the healthcare we d like our loved ones to receive. St. Luke s Emergency Department is the second busiest emergency department in the state. Over 52,000 patients are treated here every year, which also brings thousands of family members and friends of patients through the doors as well. Our mission of treating patients as we would our own family went into the planning of the ER, with amenities designed to make the visit comfortable for everyone.

8 Lifeguard helicopter St. Luke s Lifeguard helicopter has been a familiar sight in the Cedar Rapids skies for more than 30 years, completing more than 5,000 transports. As the first and only hospital in the area with an air ambulance, we are proud to provide around-the-clock emergency and critical care transportation for eastern Iowans. It s an invaluable resource for patients residing in rural areas, critical accident victims, high-risk newborns in need of specialized care and patients requiring transport to distant facilities. ER Residency program The continuing excellence set by our Emergency Department doctors was recognized by the University of Iowa Hospitals and Clinics when St. Luke s was selected to form a partnership with the University, creating the only emergency medicine residency program in the state. Before this joint partnership, residents had to leave the state if they wanted to be an ER doctor. Now, residents can stay in Iowa and receive outstanding training while providing high quality healthcare to our communities. St. Luke s is an Accredited Chest Pain Center by the Society of Chest Pain Centers (SCPC). Accredited Chest Pain Centers strive to quickly diagnose cardiac patients, begin treatment within minutes and significantly improve the chance of a positive outcome. The accreditation ensures that centers meet or exceed quality-of-care measures in acute cardiac medicine. Press Ganey, the nation s leader in patient satisfaction measurement, reports St. Luke s Emergency Room patient satisfaction scores consistently rank in the top 15 percent nationally.

9 HEART 30 years of specialized heart care Heart Care As the first hospital in Cedar Rapids to perform open-heart surgery, St. Luke s was designated The Heart Hospital. Now, more than 30 years and 11,000 surgeries later, it s a name we continue to take pride in. Today we remain the only community hospital in the area capable of open-heart surgery. With cutting-edge technology, world-class facilities and our patient-centered care philosophy, we are recognized among the finest cardiac specialty centers in the nation. National data on outcomes of coronary artery by-pass surgery, heart valve replacement and heart attacks rank St. Luke s as a leader in the nation.

10 Our Heart Care team partners with the community s cardiovascular surgeons and cardiologists to bring some of the most advanced treatment techniques to the area. The result is a comprehensive heart care services program that includes advanced diagnostic, treatment, rehabilitation and education programs. Diagnostic capabilities In heart care, seconds can be critical so we designed the proximity and flow of our Heart Care Services and the Nassif Heart Center for optimal efficiency. From access to emergency services to the catheterization laboratories, time is of the essence. St. Luke s Heart Care features an extensive array of state-of-the-art diagnostic procedures. These include echocardiography, stressexercise treadmills, nuclear testing, heart rhythm and cardiac catheterization. Treatment Throughout our 30 years of specialized heart care, we have been a leader in using advanced treatment techniques. St. Luke s was the first in Cedar Rapids to perform angioplasties, use coronary stenting and drug-eluting stents. Cardiac rehabilitation St. Luke s Cardiac Rehabilitation helps more than 500 patients every year. Our goal is to help our patients and their families adjust to changes in their lives by providing resources and education for recovery. Cardiologists, L.C. Because heart care is such an important part of St. Luke s, we are pleased to partner with Cardiologists, L.C., the first and largest cardiology practice in eastern Iowa. For more than 30 years, Cardiologists, L.C. has been a leader and an innovator in treating cardiovascular disease. Creating a partnership with St. Luke s, The Heart Hospital, offers more coordinated patient care, improved efficiencies and lower healthcare costs. This vibrant partnership benefits not only the patient, but, also the community. Nassif Heart Center The Nassif Heart Center opened in November This multi-level facility houses St. Luke s advanced diagnostic cardiology services fully equipped cardiac catheterization and electrophysiology labs. The center also includes extensive education and rehabilitation facilities, including a walking track and specialized exercise equipment. Top 100 Heart Hospital St. Luke s is a three-time winner of the Thomson Reuters Top 100 Heart Hospital award. The designation highlights hospitals that set the benchmark for cardiovascular care. Accredited Chest Pain Center St. Luke s has been named an Accredited Chest Pain Center by the Society of Chest Pain Centers (SCPC). Accredited Chest Pain Centers have been proven to quickly diagnose cardiac patients, begin treatment within minutes and significantly improve the chance of a positive outcome. The accreditation ensures that the facility meets or exceeds quality-of-care measures in acute cardiac medicine.

11 HOSPITALISTS Hospitalists A new model of care St. Luke s led the way in eastern Iowa by launching the first Hospitalist Program for adult patients in In 2008 the Pediatric Hospitalist Program was created to meet the special needs of hospitalized children. St. Luke s is the only hospital in eastern Iowa with critical care hospitalists on staff 24/7. Their expertise allows patients and families the chance to stay in Cedar Rapids instead of being transferred to another hospital.

12 The move toward care by hospitalists has evolved due to many factors including the need for convenience, patient safety and cost-effectiveness. The patient benefits are enormous: because the hospital is the primary site of the doctor s practice, they spend more time with patients than regular doctors who make rounds once a day. Hospitalists are able to track test results and order necessary follow-up testing quickly and have more time to visit with family members and nurses regarding the care of their patient. Studies have shown that due to the time- and cost-efficiency, patients have better outcomes, shorter hospital stays and an overall lower cost when cared for by hospitalists.

13 PM&R Helping get patients back to where they want to be Physical Medicine and Rehabilitation When an injury or illness needs physical rehabilitation, our goal is to get the patient back to where they want to be. We treat patients with a wide range of conditions or injuries. Whether it s intensive therapy after a stroke, ongoing therapies for a chronic illness like multiple sclerosis or even a sports injury, our team of experts provide each patient with remarkable care.

14 Inpatient Rehabilitation Inpatient Rehabilitation patients have experienced a life-changing event such as a stroke, brain injury, spinal cord injury, amputation or other traumatic accident. The St. Luke s team of rehabilitation doctors, called physiatrists, are bone, muscle and nerve experts who specialize in treating pain and restoring lost function. Physiatrists also coordinate a team of other doctors and healthcare professionals such as neurologists, neurosurgeons, medical health psychologists, neuropsychologists, orthopaedic surgeons, therapists and counselors to create a comprehensive treatment plan for each patient. Outpatient rehabilitation Many patients require therapy to help in their recovery from injury, illness or surgery. Our outpatient physical therapists work to improve a patient s quality of life by increasing their ability to do everyday tasks. Therapy programs may include language therapy, prosthetics and orthotics, driving evaluations, aquatic therapy, gait training, low vision therapy and many others. Spine Center Because diagnosing and treating back pain can require more than one specialist, St. Luke s Spine Center brings all aspects of back care together for a coordinated effort. Services range from treating simple conditions such as low back and neck pain, to more complex problems that require surgery. Witwer Children s Therapy A family-centered therapy environment specifically created for children, Witwer Children s Therapy is one of the largest outpatient pediatric therapy centers in the state. Our staff includes physical, occupational and speech therapists with extensive education in pediatric therapy. We work with children who have a wide variety of special needs. Therapy Plus Our physical therapists at our three Therapy Plus locations have extensive experience helping patients recover from orthopaedic injury, illness or surgery. We also strive to educate our patients so they understand their injury and what they can do to prevent it in the future, such as teaching proper body mechanics and ergonomics. Brain injury, stroke and inpatient rehabilitation programs St. Luke s stroke, brain injury and inpatient rehabilitation programs have been accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities, for more than 30 consecutive years and is the only hospital in the area to receive accreditation. CARF accredited programs are recognized as the gold standard for medical rehabilitation facilities.

15 PHYSICIANS Physicians and Clinics AND CLINICS Expert care close to home St. Luke s Physicians and Clinics is the largest primary care physician group in the state. Seventeen convenient locations in the Cedar Rapids area and surrounding counties offer family, internal and pediatric medicine. Three locations also include Urgent Care for immediate and convenient care. An Electronic Medical Records system tracks patient charts between all locations and the hospital so information is always up-to-date and available regardless of which location the patient visits. For added convenience, estimated wait times for all Urgent Care locations are available at stlukescr.org. To find a doctor, visit stlukescr.org or call our toll-free 24-hour referral and health information line at 877/

16 Family Practice & Urgent Care Clinics to serve you 10 LINN JONES BENTON CEDAR 1. Cedar Rapids Family Practice Associates Bowman Woods Family Medicine & Urgent Care Northridge Family Medicine Cedar Rapids Internal Medicine Westside Family Medicine & Urgent Care Cedar Rapids Pediatrics 2. Marion Family Practice & Urgent Care 3. Hiawatha Pediatrics 4. Mount Vernon Family Practice 5. Anamosa Family Practice 6. Clarence Family Practice 7. Mechanicsville Family Practice 8. Shellsburg Family Practice 9. Tipton Family Practice 10. Vinton Family Practice 11. Monticello Family Practice 12. Belle Plaine Family Medicine

17 SURGERY Surgery Helping patients feel better faster When it comes to surgery there s no substitute for experience and technology. At St. Luke s, our surgical teams care for more patients than other area hospitals. We re also a regional leader in using advanced therapies and minimally-invasive surgical techniques to help patients feel better, faster. It s no wonder we re Cedar Rapids first choice for surgery.

18 Robotic surgery St. Luke s pioneered the use of robotic surgery in eastern Iowa. As the first Cedar Rapids hospital to offer the new technology, St. Luke s is currently performing more procedures than any other hospital in the state. In fact, St. Luke s is considered one of only 15 top-performing and teaching hospitals for robotic surgery in the United States. Orthopaedic surgery St. Luke s is the area leader in joint replacement, performing more than 700 hip and knee replacements and over 2,700 orthopaedic surgeries a year. From technological advances like our Rapid Recovery program, hip resurfacing and partial knee replacement to pre-surgery educational classes and comprehensive physical therapy after surgery, it s clear why more eastern Iowans choose St. Luke s for their orthopaedic surgeries. Open-heart surgery St. Luke s was the first area hospital to perform open-heart surgery in Today we remain the only community hospital in northeast Iowa to perform the life-saving operation. Minimally invasive surgery Less pain, shorter hospital stay, fewer complications and faster recovery are all benefits of minimally invasive surgery, and are often an option when you choose St. Luke s for surgery. Doctors here perform hundreds of procedures each year to treat a wide variety of medical conditions using the latest minimally invasive technologies. Neurosurgical Clinic of Cedar Rapids St. Luke s is pleased to be home to the Neurosurgical Clinic of Cedar Rapids. Mary Louise Hlavin, MD brings 25 plus years of experience to the clinic which provides specialty brain and spine services. St. Luke s Joint Care has earned the Gold Seal of Approval for Disease-Specific Care Certification from The Joint Commission for its hip and knee replacement programs. St. Luke s was also designated a Blue Distinction Center for knee and hip replacement by Wellmark Blue Cross and Blue Shield. The Blue Distinction designation is designed to help patients choose hospitals with a proven track record for meeting aggressive quality standards. St. Luke s has been designated a Robotic Epicenter by Intuitive Surgical. Surgeons from around the country come to Cedar Rapids to train with St. Luke s surgeons in gynecological procedures on our da Vinci surgical robots.

19 CHILDREN Women s and Children s Health Three out of four moms choose St. Luke s More moms choose St. Luke s to deliver their babies and care for their children than any other hospital in the area. From baby s first days to well-child visits to teen sports injuries and everything in between, we help families navigate the little and not-so-little bumps of childhood.

20 Birth Care Center St. Luke s Birth Care Center offers all the comforts of home, along with exceptional care provided by the area s most experienced staff. Private suites are specially designed for the entire birthing process, from labor through delivery. Once baby arrives, the room is transformed to a bedroom-like setting to include a queen-size bed to accommodate a partner or support person. A Nourishment Center is always available, and suites are equipped with a whirlpool tub, refrigerator, TV and CD/DVD players. Newborn Intensive Care Unit Our family-centered care philosophy is also evident in our Newborn Intensive Care Unit (NICU). Each family has its own private room for their newborn, which minimizes noise, provides optimal care and ensures privacy. This design allows the environment of each room to be tailored to the infant s developmental needs. Studies show infants do better in such controlled surrounds. Hospitals around the world have visited St. Luke s NICU suites to assist in planning their own units. It s a comfort for parents to know that St. Luke s is the area s only Advanced Regional NICU. This means the staff s level of expertise enables them to handle the sickest babies. We are the only area hospital to have a NICU specialist available 24/7 so neonatal specialists are available at a moment s notice not just on call. In fact, other hospitals transfer newborns to us who need specialized care. According to the guidelines from the American Academy of Pediatrics, St. Luke s is considered an Advanced Level II Regional NICU the highest designation. Pediatrics St. Luke s family-centered care philosophy extends beyond the doors of the hospital to our two pediatrician offices. Convenient locations, kid-friendly environments and extended hours make it easier to keep families healthy. Education and support The journey of pregnancy and parenting for moms and dads is ever-changing, so St. Luke s free educational classes cover everything from prenatal care to raising a toddler to safety classes like CPR. Support groups, special events and online opportunities also aim to make the journey through parenthood an informed one. Outstanding Family-Centered Maternity Care St. Luke s Women s and Children s Center was the first birth care center in the nation to receive the national award for outstanding Family-Centered Maternity Care.