INTEGRATED FAMILY SERVICES WORKER

Transcription

1 Page: Page 1 of 5 DIVISION LOCATION REPORTS TO BAPTCARE FAMILY SERVICES MOONEE PONDS Integrated Child and Family Services Team Leader PRIMARY OBJECTIVE OF DIVISION Baptcare seeks to deliver Christian care to those in need. It employs 1000 people to work together to achieve this and a large number of volunteers who add significant additional value to Baptcare s service delivery. PRIMARY OBJECTIVE OF POSITION As part of the Family Services team, your role is to work in the Integrated Family Services Program which covers the cities of Brimbank and Moonee Valley. This is a full time position and is dependent on ongoing funding. You will provide long-term (up to 12-months) case management to vulnerable children, young people and their families involved in the Integrated Family Services Program. Vulnerable children, young people and families are likely to be characterised by multiple risk factors and long term chronic needs, at risk of long term involvement in specialist secondary services such as alcohol and drug, mental health, family violence, homelessness services and Child Protection and have cycles of disadvantage and poverty resulting in chronic neglect and cumulative harm. The role of the Integrated Family Services Worker is to undertake assessments of children, parenting strategies for parents to manage the behaviour of children and young people, case work/counselling, liaison with other agencies and linking children, young people and families into their community. This is primarily through outreach to children, young people and families in their own home. The Child FIRST Service is a centralised referral point for the community to access Integrated Family Services. Integrated Family Services works within the Brimbank Melton Alliance with service delivery in Brimbank and Western Alliance (covering Melbourne, Moonee Valley, Maribyrnong, Hobsons Bay and Wyndham) with Service delivery in Moonee Valley. PERSON SPECIFICATION QUALIFICATIONS Essential: Eligibility for Membership of the Australian Social Workers Association, Australian Psychological Society or equivalent. At least 2 year of Case Management Experience with child and families at high risk. A Working for Children Check would be required (copy of receipt or card would need to be sighted). Licence to drive a motor vehicle. Competency in the use of computer software. ATTRIBUTES, APTITUDES AND COMPETENCIES Essential: Creativity: A creative approach to the design of goals and skill development programs with families. Resilience: Able to work within complex family environments and achieve results within strict timelines, able to accept constructive feedback from supervisor and stakeholders. Drive and Commitment: Demonstrate enthusiasm for work and seek opportunities to make quality improvements. You are enthusiastic, committed to your work, driven and task focused Networking skills: Capacity to maintain positive working relationships with professionals and families in challenging situations Team Work: Ability to work within a multi-disciplinary team environment by sharing information, supporting colleagues and respecting different skills.

2 Page: Page 2 of 5 EXPERIENCE/ KNOWLEDGE Essential Knowledge Knowledge of community services/resources available to individuals and families including a familiarity with the child protection and alternative care fields; and Sound knowledge of child development and a working knowledge of therapeutic models including systems, narrative and cognitive - behavioural theories and other relevant models for intervening in complex families. Clinical Experience Prior experience in working with families in the provision of support and skill development; Comprehensive family assessment techniques to assess parent competency, capacity and family functioning skills; Outstanding case management skills and experience working with complex families in their homes, families may be experiencing mental health or drug and alcohol issues and Capacity to act as an advocate for families; Experience in planning and co-ordinating groups is highly desirable; Demonstrated ability to work effectively with families from a range of cultural, socio economic and educational backgrounds in an outreach capacity. Report writing that may be used in court. Presentation Skills Demonstrated ability to communicate with a range of Stakeholders including Colleagues, Team Leaders, Team Manager, Staff of other funded sector agencies, DHS, Program and Service Advisers and BBC staff using a range of written and expressive methods; Demonstrated ability to present information to groups of professionals and families; Outstanding communication skills that enable you to engage with families empathise and assist them to achieve set goals; and Ability to interact effectively and work with infants, children and adolescents within program guidelines. ORGANISATIONAL ENVIRONMENT Baptcare s Vision: Caring communities for all. Baptcare s Mission: Excellence in Christian care for Individuals, Families and the Community. Baptcare s core values 1. Respect: We value the inherent dignity and equality of all people regardless of their circumstances. 2. Justice: We value equality of opportunity and consistency of outcome for all. 3. Commitment: We value dedication to meet the challenges of our Mission. 4. Integrity: We value consistency between word and deed. 5. Accountability: We value the acceptance of personal responsibility. 6. Co-operation: We value working together towards our goals. Key Services Baptcare is an agency of the Baptist Union of Victoria. Baptcare operates independently of, but in conjunction with, the congregations of Baptist Churches in Victoria and Tasmania. Baptcare provides charitable and welfare services in a number of key areas: Residential Aged Care provide Non-acute care for 650 aged and frail-aged persons in 7 aged care facilities (4 in metropolitan Melbourne, 2 in regional Victoria -Kerang and Morwell, and 1 facility in Devonport). Independent Living Units provide management of 420 aged and community residential places at 7 locations (4 in metropolitan Melbourne, 2 in regional Victoria -Kerang and Wangaratta, and 1 facility in Tasmania -Devonport). Community Aged Care Community Aged Care Packages and Extended Aged Care at Home Packages (1156 in total), Domiciliary Nursing, four Day Therapy Centres, three Day Centres and overnight respite care throughout Victoria and Devonport). Family, Youth and Children s Programs These include family and disability support programs in the

3 Page: Page 3 of 5 Western Metropolitan Region of Melbourne and Bendigo and Family Support services in the North and South West of Tasmania. Sanctuary Project provides supported accommodation to male asylum seekers. Collaborating and consulting with agencies seeking accommodation for asylum seekers at risk of homelessness and poverty, the project provides essential supported housing to some of the most marginalised and destitute people in the Victorian community. Community Ministries provides resources, including financial grants, to assist local congregations to engage with disadvantage and identified need in their local communities. Pastoral Care team provides pastoral care support at each of our aged care facilities, family services, and in a growing number of areas in which we provide aged care in the community. Awards Key awards are the Nurses (Victorian) Health Services Award, Health & Allied Services - (Private Sector)- Victoria Award, HSUA (Health Professional Services Private Sector Victoria) Award 2004, Social and Community Services Victoria Award In Tasmania, there are the Nurses (Tasmanian Private Sector) Award 2005, Nursing Homes Award, Disability Service Provider Award and the Community Services Award In some situations employees terms and conditions of employment are covered by Common Law contracts, Individual Transitional Employment Agreements (ITEA) or the award specific to the employee s position if it is not covered by any of the awards mentioned above. Collective and Certified Agreements The Baptist Community Care Ltd, ANF and HSU Collective Agreement applies to the majority of employees working in Residential Aged Care facilities, Church Nursing Service, Southaven and Brindabilla. The Baptcare Karingal Community Certified Agreement applies to the majority of employees working in the Karingal (Devonport) Residential Aged Care facility. Reporting Relationships The Integrated Family Services Worker reports to the Team leader but will assist all members of the Integrated Child and Family Services Team as required. Performance Management An annual appraisal will be conducted. OTHER RELEVANT INFORMATION Three months probationary period (depending on the position) and a six months qualifying period will apply.

4 Position Details INTEGRATED FAMILY SERVICES WORKER Page: Page 4 of 5 Key Result Area Expected Outcomes Measures Quality Service To provide a casework service to families by: Meet or exceed targets in Provision providing relevant information to families about the programs; program assisting in the establishment and review of goals and a working agreement with families accepted into the programs; 80% Client Satisfaction assessing family functioning and culture, parenting capacity, developmental functioning and needs of infants, children and Low rate of client complaint adolescents; and Providing Case Management, counselling, support and life skills education with families, according to goals and immediate needs. Providing support, skills development and assistance to families regarding practical issues through education, support, modelling and advocacy. Areas that may be covered include child behaviour management, household management, crisis intervention, linkage into community services/resources and linkage into social activities; and Making referrals to other appropriate services as required. To assist in the protection of children at risk by: Monitoring the level of risk to the children/young people of the families engaged in the program. Liaising with the Community Based Child Protection about the needs of children at risk, best ways to intervene and to make reports to Child Protection. Reporting Maintaining appropriate case records and statistics and writing relevant reports within the required time. 100% Minimum standard Community Networking/ Links Program development Christian Care To support the program's links with relevant organisations by: contributing and informing the case planning process for children and families in the program; referring families to follow-up and long-term services as needed; and developing and maintaining positive working relationships with Protective Services, other agencies and government departments and the community To participate in program development by: contributing to the development of policy and practice guidelines, particularly through staff and team meetings; actively participate in Brimbank-Melton or South West Catchment meetings that are relevant and other network meetings; actively participating in supervision, training and development opportunities; and Participating in Baptcare Family Services meetings and relevant Regional and State-wide forums. Work within the philosophy of care of Baptcare as they are expressed within the objectives, vision, statement of purpose and values of Baptcare Quality Compliance Positive relations with external agencies and Child protection and DHS Attendance at supervision and training sessions Annual review of values behaviours

5 Page: Page 5 of 5 DECLARATION My position description has been explained in detail and I understand and accept the responsibilities and authority as outlined. Name:... Please Print Signature:.... Baptcare representative:.. Please Print Signature:. Date:.../../. Date:.../../