I believe Ravenswood has the answer to our national healthcare problems. Dignity. Respect. Empowerment. Quality, accessible healthcare for all

Transcription

1 1798A Bay Road East Palo Alto, CA tel I believe Ravenswood has the answer to our national healthcare problems. This brochure was designed and produced with the help of Dignity. Respect. Empowerment. Daniel Lurie, CEO + founder, Tipping Point Community Noah Berger Photography Monica Quesada Photography categaffney.com Photography Quality, accessible healthcare for all

2 Ravenswood leads healthful change I believe everyone should have access to health care. Ravenswood Family Health Center has made that a Need. Poverty, poor nutrition, and lack of education contribute to ill health. A lack of access to primary care and preventative reality for East Palo Alto residents and beyond. medicine compounds the health risks. The result? Emergency John A. Sobrato, rooms crowded with people whose conditions diabetes, The Sobrato Organization founder/ceo, Ravenswood Advisory Council member obesity, high blood pressure, asthma could have been moderated with regular health care. Access to affordable, preventive health care is a basic human need and yet far too many of our most vulnerable neighbors have to go without it. We ve been proud to be a partner to Ravenswood Family Health Center since 2001 and encourage anyone who cares about the health of our region to support its critical work. Dr. Emmett D. Carson, Response. Working with its partners, Ravenswood developed a scalable, sustainable primary-care model that now serves 11,000 people a year. Its programs have increased immunization rates in the city school district from 25% to 100% and enrolled 1,000 low-income diabetics in self-management programs. More than 2,000 mothers 20% under the age of 18 received pre- and post-natal care since the clinic s inception, an important step toward healthy children. Silicon Valley Community Foundation CEO/president Nancy, Ravenswood patient Access. We eliminate Dignity. We empower Community. Our staff barriers so that our our patients to and board represent our patients receive the proactively manage patients. We speak their highest quality of care. their health. languages and respect their cultures.

3 Ravenswood Serves San Mateo and Northern Santa Clara Counties Ravenswood empowers patients San Francisco Bay Ravenswood Family Health Center (RFHC) has provided comprehensive, compassionate care to low-income residents of San Mateo and northern Santa Clara counties since Nearly all its patients come from high-need communities in and around East Palo Alto, East 84 Patients Insurance Status Patient Families Income Status 100% 96% Menlo Park, and North Fair Oaks/Redwood City. No one is turned away for lack of funds or immigration status. are uninsured or underinsured RFHC offers pediatric, youth, adult, prenatal and geriatric health care, behavioral health, live on less than $23,050 per year 101 Redwood City North Fair Oaks Belle Haven East Palo Alto Menlo Park National Recognition for Ravenswood Model The success of the Ravenswood model was recognized in May 2012 with a $7.3 million 280 Centers for Medicare and Medicaid Services immunizations, family planning, and dentistry. Many of its patients are best served in a Northern Santa Clara County language other than English. Innovation Grant to lead and coordinate collaboration between RFHC, the San Mateo Urgent + preventative care Health Coaches help patients Dentistry. Ravenswood opened a state-of-the-art prevent or avert about 5,600 understand and manage their dental clinic in April 2010 with funding from the David emergency room visits a year healthcare options. and Lucile Packard Foundation and other supporters. from local hospitals, saving the county an estimated $2 million annually. Help up to 15 patients per day with: HEALTH COACHES food/housing/transportation translation services mental health first aid and referrals making and keeping appointments nutrition classes health education Communicate regularly with patients medical, dental, and behavioral health providers to ensure care is personalized Dental disease is now the second largest health issue Healthier patients and families common to low-income people. RFHC dentists and volunteers have served more than County Behavioral Health and Recovery Services and other local nonprofits. The three-year demonstration project, funded by the Affordable Care Act, focuses on early prevention to improve health outcomes and 5,000 unduplicated patients since Dental staff reduce chronic care costs. The interagency teaches patients and parents how to prevent decay, collaboration includes workforce development damage, and pain through diet and hygiene. (an estimated 28 new positions), robust health education, and community outreach by trained, multi-ethnic personnel.

4 Ravenswood changes lives and lifestyles Ravenswood is deeply invested in the communities of East Palo Alto, East Menlo Park, and Redwood City/North Fair Oaks, where numerous residents live at or below the Federal poverty level. Many are among the working poor, earning minimum wage without medical or dental benefits. PROFILE Sosepa Tonga, patient Job training and opportunities. Health literacy determines healthy outcomes. Sosepa had been living in her car with her RFHC has become a significant local employer: Ravenswood s innovative approach is centered on health husband and asthmatic daughter when she 36% of its 150 staff lives within the service area. literacy, the overriding determinant of health outcomes. arrived at RFHC as a walk-in. She soon learned develop careers in health care and related fields. Patients can learn how to lead healthier lives, ask the right she was pre-diabetic and overeating due to questions, and make informed choices for their families stress. Sosepa joined the cooking, gardening, RFHC also provides vital training for medical personnel once the barriers to care are eliminated. These steps to from Stanford University School of Medicine, and local self-care continue for those who participate in and grocery shopping classes to reduce her medical assisting and dental programs. Ravenswood s life-skill programs. RFHC hires local residents and trains them as they I started at Ravenswood as a patient Ravenswood provides a safe place for people assistant in After four promotions coping with language, literacy, and economic I m now the referrals manager, obstacles. We re often their introduction to connecting patients with resources. safety net services. We offer ongoing help with Carlos Santoyo, RFHC employee weight and change her eating habits. She now leads an exercise class and encourages her family and neighbors to join her. health issues, and challenge patients to lead healthier lives. Tiffany Hautau, RFHC health coach since 2008 Sosepa and other patients learn garden-to-plate gardening, growing fruits and vegetables in the community garden and preparing meals with the fresh produce.

5 Ravenswood s growth benefits the community How will Ravenswood realize its vision? The next 10 years About 30% of the funds needed to construct Ravenswood has been a positive part of its the new facility have been committed to community for more than a decade. Its primacy as date. Ravenswood will raise the rest from healthcare central to East Palo Alto and environs is individuals, foundations, and corporations undeniable. who recognize its good work must continue. But RFHC needs more space and staff to maintain The first stage of the capital campaign its steady growth. An estimated 17,000 people in Ravenswood s dental clinic opened in the Ravenswood service area still do not have It offers comprehensive treatment for consistent access to a primary care service provider. A new challenge badly neglected teeth and preventative care for children. The new and expanded Ravenswood Health Center will reach 22,000 patients a year by 2015, and feature: Ravenswood has undertaken a $21.9 million capital campaign to build a permanent, 35,000-square-foot More staff to help lower the More screening, detection, Electronic health records to On-site pharmacy and Workforce development Hands-on training for facility by 2015, with construction underway in occurrence and impact of immunization, and disease integrate primary care, optometry clinic. programs for careers in medical/nursing students chronic disease. prevention programs. behavioral health, lab services, health services. while they earn their It will double patient capacity and bring critical services optometry, integrated mental health, a laboratory, and a full-service pharmacy on site. and health education. degrees. I m especially inspired by the new dental facility. It is a source of security and safety for the community. Patricia Bresee, chair, RFHC Advisory Council; former commissioner, Superior Court of San Mateo

6 Get on Board Your investment in RFHC has been integral to our success. Our partnership has helped change the lives and lifestyles of 11,000 low-income patients a year. Now we ask you to support our vision for 2015, and ensure 22,000 people in our service area from East Palo Alto to Silicon Valley have primary and preventative healthcare. Help Ravenswood empower patients like Sosepa Tonga to take charge of their lives and well-being. Planned facility expansion, opening 2015 Join us and become part of RFHC s campaign for To make a gift directly or to learn more healthy, informed families and individuals. A gift to the capital campaign will enable Your annual gift can be designated for core please contact Aaron Lones, Development Ravenswood to expand our services to reach support or any of our primary service areas: family underserved individuals and families. Your contribution practice, pediatrics, prenatal, dental, or behavioral Planning and Evaluation Director. will also support new technologies that improve care health. We are happy to discuss options for your gift or alones@ravenswoodfhc.org coordination and avoid duplication of effort. It will also mean less dependence on ER services and save We encourage you to take action and give in a way taxpayer dollars. that is meaningful to you and your family. Ravenswood Family Health Center depends on the support of our individual donors, foundations and corporations. We welcome all levels of donation, whether it's a one-time gift, a monthly donation or an investment in our efforts to build a new health center in East Palo Alto. VISIT US and OUR CAPITAL CAMPAIGN