Nomination Information Pack. For Annual Staff Awards. April 2013 March 2014

Transcription

1 Nminatin Infrmatin Pack Fr Annual Staff Awards April 2013 March 2014 June 2014 Kathy Gillman Assistant Directr HR Page 1 f 6 Staff Awards Nminatin Pack June 2014v2

2 STAFF RECOGNITION SCHEME/STAFF AWARDS 1. INTRODUCTION The aim f the Annual Staff Awards is t recgnise and t celebrate the achievements and cmmitment f individuals and teams wh wrk at Buckinghamshire Healthcare NHS Trust. The winners f the awards will be NHS staff/vlunteers/cntractr emplyees wh are able t demnstrate that they have wrked abve and beynd the call f duty. These individuals r teams will be cnsistently demnstrating cmmitment t the Trust s 5 patient prmises and Service Standards. This will include delivering excellent examples f team wrking, cmmitment, dedicatin, leadership and innvatin and rle mdels f prfessinalism, curtesy, caring and cmpassin. 2. WHO CAN NOMINATE/APPLY? The Annual Staff Awards are pen t everyne. Individuals r Teams may be nminated. Staff/Teams can be clinical, nn-clinical and/r multi-disciplinary. Yu can be frnt-line r back ffice/supprting staff. The awards have been designed t ensure that every member f staff can make r receive a nminatin fr any f the award categries. It des nt matter whether yu wrk in frnt line care r behind the scenes, in sme way yur nminatin must shw hw yu r yur team cntribute twards delivering ur service standards and imprving the quality f the patient and staff experience. Yu can be nminated by: A patient/visitr A clleague/manager Staff Side clleague trade unin r prfessinal assciatin representatives. T ensure that the system is ttally fair, all applicatins will be annymised upn receipt. Assessrs r judges can make a nminatin, hwever they cannt scre their nminatin, instead the average scre f all the remaining judges will be added t the verall scre fr that particular nminatin. 3. WHAT ARE THE CATEGORIES? Healthcare prfessinal f the year By delivering ur service with curtesy, cmmunicatin and cmpassin we create satisfied patients/service users. This award is awarded t an individual wh has demnstrated cnsistently high quality clinical care achieving the highest standards f patient safety and utcmes: care with cmpassin and empathy dignity and respect respecting their time chice and independence invlving patients in their treatment decisins and chices sensitive t an individual s needs Page 2 f 6 Staff Awards Nminatin Pack June 2014v2

3 Healthcare team f the year By delivering ur service with curtesy, cmmunicatin and cmpassin we create satisfied patients/service users. This award is awarded t a team wh has demnstrated cnsistently high quality clinical care, achieving the highest standards f patient safety and utcmes: care with cmpassin and empathy dignity and respect respecting their time chice and independence invlving patients in their treatment decisins and chices sensitive t an individual s needs Exceptinal cntributin t quality award This award is fr creative, inspired r riginal thinking that has led t imprvements in services resulting in cnsiderable change in service quality. Nminatins shuld demnstrate any f the fllwing criteria: significant innvatin in achieving high quality utcmes thrugh the intrductin f changes in wrking arrangements and practices new develpments arising frm lcal research, r lcal applicatin f innvative practice frm elsewhere pushing the bundaries f research, technlgy and clinical practice maximising ptential thrugh learning, nurturing and develpment Outstanding cntributin award This will be awarded t an individual member f staff wh: prvides a cnsistently high quality service t patients/service users and/r clleagues, demnstrating the Trust s cre values, displaying effrt and dedicatin ver and abve the nrmal call f duty ges the extra mile helping patients, visitrs r clleagues t meet their needs has a psitive can d attitude and is friendly, thughtful and cnsiderate, cmmunicating effectively, caring and cmpassinate and curteus and prfessinal at all times cntinuusly strives t imprve perfrmance Team f the year award This will be awarded t the team that has dne the mst t imprve the quality f experience fr patients/service users and/r clleagues in the Trust, embracing teamwrk. Nminatins shuld demnstrate the fllwing: patient/service user experience hw the wrk f the team has either directly r indirectly made a psitive difference t the experience f ur patients/service users clleagues hw the wrk f the team has either directly r indirectly made a psitive difference t the experience f clleagues wrking tgether hw the team has sught t develp its skill, knwledge and experience t benefit patients and/r staff cntinuusly imprved perfrmance Lifetime achievement Page 3 f 6 Staff Awards Nminatin Pack June 2014v2

4 Fr a member f staff wh has cnsistently, thrughut their career with the NHS, demnstrated a high quality f perfrmance and significant cntributin t the rganisatin. It is expected that successful nminees in this categry will have service f fifteen years r mre t the NHS. Vlunteer f the year This will be awarded t a vlunteer r grup f vlunteers wh have made a significant cntributin t Trust services. Supprt services ambassadr award spnsred by Sdex The Supprt Services Ambassadr Award will be awarded t an individual r a team wrking within a nn clinical supprt service t the Trust. This wuld apply t Trust r cntract emplyees, receptinists, administratin and all ther supprt functins within the Trust. T qualify, the individual r team will have wrked hard t deliver abve the expectatins f patients and clleagues and encmpass the Trust s Service Standards treating thers as valued custmers irrespective f their supprt rle. Fr a team t qualify fr this award, they must perfrm abve expectatins as a whle where each team member supprts ne anther. Patient s Chice Award Frmal nminatins will nt be sught, hwever the winners f this award will be nminatins made by patients, service users r visitrs t the Trust and will be drawn frm the mnthly Ging the Extra Mile Award. Ging the Extra Mile Award This categry seeks t recgnise thse staff members wh were winners f the GEMA mnthly awards and therefre frmal nminatins will nt be sught in this categry. Thse individuals and teams wh received the mnthly GEMA award frm the Trust Bard during 2013/2014 will be entered int this categry and the winners will be shrtlisted by the judging panel. Chief Executive s Award This is awarded by the Chief Executive frmal nminatins will nt be sught, hwever, it will be at the discretin f the executive team and will be awarded t an individual r team fr smething different every year. 4. WHAT ARE THE JUDGES LOOKING FOR? There will be a judging panel which cmprises representatin frm bth Executive and Nn Executive Directrs, the staff side f ur Jint Management and Trade Unin Cmmittee, nursing cmmunity, patient and public representatin, in additin t senir divisinal management. These awards prvide a platfrm t celebrate and share the best in ur Trust. The judges will be lking fr evidence f excellent examples f hw staff/vlunteers and cntractrs demnstrate: Psitive utcmes fr patients/service users r clleagues A cnsistently high quality f service/perfrmance Page 4 f 6 Staff Awards Nminatin Pack June 2014v2

5 Effrt and dedicatin ver and abve jb rle/ging the extra mile Cntinuus imprvement / best practice and lasting value t the Trust They have made a significant cntributin t the wrk f the Trust Safe and cmpassinate care The Trust's values and behaviurs - putting the needs f the patient first and mdelling the service standards as listed belw: Cmmentary Say it I say what is happening and why Cmpassin Caring I am caring and cnsider thers feelings and needs Dignity I treat peple with respect and dignity Timely I act in a timely manner and cmmunicate effectively whenever this is nt pssible Cmmunicatin Takes wnership I am accuntable fr my actins and behaviurs; I take wnership and d nt pass the buck In the lp I keep patients and clleagues in the lp Listen I listen t thers, encurage cnversatin by using pen questins and value ther peple s views and pinins Curtesy On stage I am prfessinal and psitive; I am n stage and ambassadr fr the rganisatin Eyes pen I keep my eyes pen and ffer help and supprt t thers Be plite I am plite and apprachable, curteus and attentive and welcming at all times. Each nminatin will be awarded pints depending n hw they meet the judging criterin as abve 10 pints Fully meets criterin excellent example/best practice 8 pints Meets criterin and delivers ver and abve requirements f the jb 4 pints Sme evidence f meeting criterin 2 pints Little r n evidence f meeting criterin 5. HOW DO I APPLY/NOMINATE? Nminatin frms are available frm the Trust Intranet and frm main receptin desks at each f the hspital sites, the Trust s educatin centres r frm the HR department at Wycmbe and Stke Mandeville Hspital. Please remember that in rder t assess the nminatin yur nminatin frm needs t be legible, a maximum f 300 wrds and where pssible include evidence which supprts the relevant judging criteria (by way f data, feedback, audit, cmmendatin r materials prduced). Entries shuld be submitted t the Maria Earley, Medical Staffing Office, Wycmbe Hspital by the clsing date specified. Page 5 f 6 Staff Awards Nminatin Pack June 2014v2

6 Wrk invlved in yur nminatin must have been undertaken in the financial year April 2013 t March Yu may nt submit the same entry fr mre than ne categry. Yur entry may be fr a team r individual award. Shuld the judges determine an entry submitted fr ne categry is f greater relevance t anther categry they may re-categrise the entry. The decisin f the judges is final. 7. TIMING The Staff Awards will be presented annually at an award celebratin event and nminatins will need t be returned by the date specified n the nminatin/entry frm. 8. SCORING SYSTEM Against each f the criterin the prize will be awarded t the member f staff r team with the highest scring marks in each categry. 9. WHAT WILL THE WINNERS RECEIVE? The winning team r individual will receive a mnetary prize, paid wherever pssible in vuchers. (First Prize 250, Secnd Prize 150, Third Prize 100) and a certificate f attainment will be awarded t winners and runners up. All staff wh are nminated will receive a certificate f merit. 10. THE AWARD CELEBRATION EVENT The awards will be presented at a celebratin event which will be hsted by the Chairman and Chief Executive f the Trust. The event will be held in the autumn each year; actual details will be available n the intranet. The finalists, their nminatrs and the Executive Team, tgether with guests will be invited t attend the awards presentatin and gala celebratin event. Page 6 f 6 Staff Awards Nminatin Pack June 2014v2