Report to the Greater Milwaukee Business Foundation on Health

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1 Report to the Greater Milwaukee Business Foundation on Health Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Presented by: Keith Kieffer, CPA, RPh Management Consultant December 15, 2015

2 Table of Contents Page Study Background and Objectives 3 Study Parameters 6 Summary of Results 12 Hospital Commercial Payment Comparisons 17 Hospital Operating Cost Comparisons 36 Distribution of Hospital Cost Shift Burden 50 Commercial Market Concentration 62 Caveats and Use of this Report 74 Supplemental Information - Appendix 79 2 December 15, 2015

3 Study Background and Objectives 3 December 15, 2015

4 Background An initial study based on 2003 data for Milwaukee, Ozaukee, Washington, and Waukesha counties identified interplay of the following factors as contributing to the Milwaukee area s high health care costs: Health system commercial market concentration Hospital operating cost levels Distribution of cost shift burden among health systems Lack of fixed payment methods for hospitals Commercial payer market concentration Previous studies measured changes in average hospital commercial payment levels and three of the five factors for an expanded seven county area from 2003 through 2012 Data to measure fixed payment methods and commercial payer market concentration was not available for any of the studies 4 December 15, 2015

5 2014 Study Objectives This study provides updated measures through 2014 for each measure in the previous studies Average hospital commercial payment levels Hospital operating cost levels Distribution of cost shift burden among health systems Health system commercial market concentration Evaluate change in each measure from 2003 through 2014 Emphasis is on results for 2012, 2013 and December 15, 2015

6 Study Parameters 6 December 15, 2015

7 Data Sources Wisconsin Hospital Association (WHA) Information Center FY Wisconsin Hospital Fiscal Survey Wisconsin Hospital Inpatient Discharge Data United States Bureau of Labor Statistics Hospital Component of Consumer Price Index (Hospital CPI) Hospital Producer Price Index (Hospital PPI) Centers for Medicare and Medical Services Hospital Market Basket (CMS Market Basket) CMS-DRG weights Medicare 5% sample data set 7 December 15, 2015

8 Included Hospitals and Health Systems Limited to health systems with substantial adult, acute care inpatient hospital operations in the following counties: Milwaukee Kenosha Racine Ozaukee Washington Walworth Waukesha Includes specialty hospitals (Orthopedic Hospital of Wisconsin (CSM), Wisconsin Heart Hospital, and Midwest Orthopedic Specialty Hospital (Wheaton)) Excludes Psychiatric, Rehabilitation, LTAC hospitals and Children s Hospital of Wisconsin 8 December 15, 2015

9 Included Hospitals and Health Systems (continued) Hospital information from the following health systems was used as the basis for the comparisons: Aurora Health Care (Aurora) Columbia St. Mary s (CSM) Froedtert Health (FH) ProHealth Care (ProHealth) United Hospital System (United) Wheaton Franciscan Healthcare (Wheaton) Mercy Health Services (Lake Geneva and Janesville) and Columbia Center (Mequon) included for health system market concentration comparisons ONLY 9 December 15, 2015

10 2014 Study Interpretation Considerations The same hospitals included in the 2012 study are included in the 2014 analyses As a result of the FY 2009 merger between SynergyHealth and Froedtert Health, the following three financial measures in the study are reported as combined FH results for the full study period from 2003 through 2014 Hospital commercial payment levels Hospital operating cost levels Distribution of cost shift burden among health systems SynergyHealth and Froedtert Health market concentration is reported on a combined basis for ONLY 10 December 15, 2015

11 2014 Study Interpretation Considerations (continued) Since the release of our previous studies, certain information sources have changed and additional information has become available which may affect our previous analyses. Certain measures presented in our previous reports have been modified to incorporate the additional information or to be consistent with the presentation of our results in this report 11 December 15, 2015

12 Summary of Results 12 December 15, 2015

13 Hospital Commercial Payment Levels From 2003 through 2013 Southeast Wisconsin hospital commercial payment levels increased at rates significantly below the Hospital CPI The total change in average SE Wisconsin payment levels during this period is slightly less than half of the Hospital CPI In 2014, the increase in average SE Wisconsin commercial hospital payment levels (6.5%) exceeded the national average increase (5.0%) First annual increase above the national average since December 15, 2015

14 Hospital Operating Costs Average Southeast Wisconsin hospital operating costs have also increased at a substantially slower rate than national indices during the same period, particularly in recent years Annual increases in SE Wisconsin per-unit hospital operating costs averaged roughly 1.5% from 2003 through 2014 SE Wisconsin increases were less than one-half the national benchmark Average SE Wisconsin hospital per-unit operating costs decreased by 0.8% from 2013 to 2014 Average 2014 SE Wisconsin hospital per-unit operating costs are almost equivalent to 2008 average levels 14 December 15, 2015

15 Cost Shift Burdens Approximately 36% of 2014 commercial hospital payments were used to offset government payment shortfalls, charity care costs and bad debts Approximately 32% of commercial payments were used for this purpose in 2003 Cost shift burdens increased significantly in increase accounts for roughly one-half of the increase in commercial payment percentage used for offsets since 2003 Governmental burdens increased 18% in 2014, in part as a result of changes in Medicare reimbursement linked to the Affordable Care Act Aggregate SE Wisconsin hospital cost shift burdens related to governmental payment sources exceeded $1 billion in December 15, 2015

16 Commercial Market Concentration Average SE Wisconsin Predominant Health System inpatient market shares remain at the lowest levels during the study period Essentially unchanged since 2012 Significant local area changes have occurred since 2003 Almost 60% of SE Wisconsin zip codes experienced significant (>10%) changes in Predominant Health System market shares Slightly more than 40% of SE Wisconsin zip codes have experienced significant declines in Predominant Health System market shares Significant declines occurred in at least one zip code in 6 of 7 included counties About 17% of SE Wisconsin zip codes have experienced significant increases in Predominant Health System market shares Significant increases were primarily limited to zip codes in Milwaukee and Washington counties Roughly 40% of SE Wisconsin zip codes experienced a change in their Predominant Health System between 2003 and December 15, 2015

17 Hospital Commercial Payment Comparisons 17 December 15, 2015

18 SE Wisconsin Health System Hospital Commercial Payment Level Comparisons Includes information regarding the relative changes in SE Wisconsin hospital commercial payment levels compared to: National indices SE Wisconsin health system averages Average changes in hospital commercial payment level for other SE Wisconsin health systems Comparisons of relative SE Wisconsin health system commercial payment levels are also provided 18 December 15, 2015

19 Hospital Commercial Payment Level Comparisons Methods Comparisons based on total net commercial revenues (billed amounts after contractual discounts) as reported in the Wisconsin State Hospital Fiscal Survey, including: Average commercial inpatient payments per case mix adjusted discharge, Average commercial hospital outpatient payment levels as a percentage of Medicare payment levels, and Average composite (blended inpatient and outpatient) commercial payment levels relative to the market average 19 December 15, 2015

20 Hospital Commercial Payment Level Comparisons Methods (continued) Average SE Wisconsin hospital commercial payments were converted to per-unit payment levels using Adjusted Equivalent Discharges (AED) to adjust for differences in: Inpatient case mix and severity Relative blend of inpatient / outpatient business Outpatient service mix Changes in SE Wisconsin average payment levels were compared to changes in the Hospital Component of National Consumer Price Index (Hospital CPI) Hospital CPI represents the annual change in hospital payments from commercial payers 20 December 15, 2015

21 Potential Causes of Changes in Average Hospital Commercial Payment Levels Changes in contracted payment rates Changes in payment rate structures (discounted charges, fee schedules, population based payments, incentive programs, etc.) Service mix changes if average payment rates differ among services Shifts of commercial patients between hospitals with different average payment levels (between or within health systems) 21 December 15, 2015

22 Hospital Commercial Payment Level Change Comparisons Aggregate Results Southeast Wisconsin hospital commercial payment levels increased 45% from 2003 through 2014 Increase was less than 50% of the rate of increase in the Hospital CPI (93%) Average annual increase for SE Wisconsin Hospitals over this time period was approximately 3.4% vs. Hospital CPI of approximately 6.1% From 2011 through 2014, total SE Wisconsin hospital commercial payment level increases (8.7%) were also lower than Hospital CPI increases (15.6%) Average SE Wisconsin hospital increase in 2014 (6.5%) was higher than Hospital CPI (5%) for the first time since December 15, 2015

23 Average Southeast WI Hospital Commercial Payments vs National Hospital CPI SOUTHEAST WISCONSIN AVERAGE HOSPITAL COMMERCIAL PAYMENT PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Relative to 2003 Market Average) ACTUAL HOSPITAL CPI 200% 190% COMMERCIAL PAYMENT PER AED (Relative to 2003) 180% 170% 160% 150% 140% 130% 120% 110% 100% YEAR 23 December 15, 2015

24 SE Wisconsin Health System Hospital Commercial Payment Changes Since 2003 Each SE Wisconsin health system s aggregate commercial hospital payment level increase from was below the Hospital CPI increase of 93% during this period Aurora s average payment rates increased by 18% during this period ProHealth s average payment rates increased by about 80% for the period All other SE Wisconsin Health Systems had aggregate increases ranging from roughly 48% to 64% from 2003 through December 15, 2015

25 Aggregate SE Wisconsin Hospital Commercial Payment Increases ( ) CHANGE IN COMMERCIAL PAYMENT /AED 2003 TO % 90% 80% 70% 60% 50% 40% 30% 20% 10% 18% SOUTHEAST WISCONSIN HEALTH SYSTEM COMMERCIAL PAYMENT PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2003 to 2014) 53% 64% 80% 62% 48% 45% 93% 0% Aurora CSM FH* ProHealth United Wheaton Market Hospital CPI * Includes results for SynergyHealth for all years HEALTH SYSTEM 25 December 15, 2015

26 SE Wisconsin Health System Hospital Commercial Payment Changes ( ) Wheaton s average commercial payment levels declined by 1% from 2011 to 2014 No change between 2013 and 2014 average payment levels United s commercial payment level increase of 19% from 2011 through 2014 was higher than the Hospital CPI increase (16%) for the same period Includes 9% increase from 2013 to 2014 CSM and ProHealth commercial payment increases from 2011 to 2014 (6%) were less than 40% of the Hospital CPI increase for the same period Aurora (12%) and Froedtert (14%) increases were also less than CPI increase In 2014, each health system except Wheaton reported hospital commercial payment level increases of 7% to 10% over 2013 levels Increases were above the Hospital CPI increase of 5% from 2013 CSM increase (10%) was highest among SE Wisconsin health systems 26 December 15, 2015

27 SE Wisconsin Health System Hospital Commercial Payment Changes ( ) CHANGE IN COMMERCIAL PAYMENT /AED 2011 TO % 25% 20% 15% 10% 5% 0% -5% 12% SOUTHEAST WISCONSIN HEALTH SYSTEM COMMERCIAL PAYMENT PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2011 to 2014) 6% 14% 6% Aurora CSM FH* ProHealth United Wheaton Market Hospital CPI 19% -1% 9% 16% * Includes results for SynergyHealth for all years HEALTH SYSTEM 27 December 15, 2015

28 SE Wisconsin Health System Hospital Commercial Payment Changes ( ) CHANGE IN COMMERCIAL PAYMENT /AED 2013 TO % 15% 10% 5% 0% 7% SOUTHEAST WISCONSIN HEALTH SYSTEM COMMERCIAL PAYMENT PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2013 to 2014) 10% 7% 8% 9% 0% 6% 5% -5% Aurora CSM FH* ProHealth United Wheaton Market Hospital CPI * Includes results for SynergyHealth for all years HEALTH SYSTEM 28 December 15, 2015

29 Comparisons of Individual Health System Hospital Commercial Payment Levels Comparisons of average hospital payment levels are based on each health system s relative average hospital commercial payment rates used in the previous comparisons Hospital inpatient comparisons were based on each hospital s average case-mix adjusted payments per admission Outpatient hospital commercial payment levels were estimated as a percentage of each hospital s average Medicare outpatient payment levels Composite commercial payment levels were developed by applying the market average blend of inpatient (36%) and outpatient (64%) services to each health system s relative inpatient and outpatient payment levels Blend was 44% inpatient / 56% outpatient in December 15, 2015

30 Hospital Commercial Payment Level Comparisons Health System Results Since 2003, there has been considerable narrowing of the variation in average composite hospital commercial payment levels among SE Wisconsin Health Systems In 2003 only two health systems (CSM and ProHealth) were within 6% of the market average Aurora was 23% above the market average Froedtert, United and Wheaton each were at least 10% below market In 2014, five of six health systems were within 6% of the market average ProHealth s average payment levels were 18% above the market average 30 December 15, 2015

31 Composite Hospital Commercial Payment Levels Relative to the SE Wisconsin Average 25% 23% SOUTHEAST WISCONSIN HEALTH SYSTEM COMPOSITE COMMERCIAL HOSPITAL PAYMENT LEVELS (EXPRESSED AS A PERCENTAGE OF THE SOUTHEAST WISCONSIN AVERAGE) PERCENTAGE OF MARKET AVERAGE 20% 15% 10% 5% 0% -5% -10% -15% 18% 18% 18% 3% 2% 2% 3% 3% 1% -1% -1% -1% -1% -3% -3% -4% -5% -6% -6% -6% -10% -12% -12% Aurora CSM FH* ProHealth United Wheaton * Includes results for SynergyHealth for all years HEALTH SYSTEM December 15, 2015

32 2014 Hospital Inpatient and Outpatient Commercial Payment Level Comparisons Substantial variation existed among individual health systems average 2014 hospital inpatient and outpatient payment levels Average 2014 inpatient payment levels ranged from 11% above to 16% below SE Wisconsin averages Average 2014 outpatient payment levels ranged from 24% above to 5% below SE Wisconsin averages Ranges of 2014 health system inpatient and outpatient results are less than corresponding 2003 ranges 32 December 15, 2015

33 2014 SE Wisconsin Health System Hospital Commercial Payment Level Summary Relative 2014 Hospital Average Commercial Payment Levels Southeast Wisconsin Health Systems (Percent above / (below) SE Wisconsin Health System Average) Health System Inpatient Outpatient Composite Aurora 1% (5%) (3%) CSM (12%) 5% (1%) Froedtert 11% (3%) 2% ProHealth 7% 24% 18% United 0% 5% 3% Wheaton (16%) 0% (6%) 33 December 15, 2015

34 Average Inpatient Payment Levels Relative to SE Wisconsin Hospital Average PERCENTAGE OF MARKET AVERAGE 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% 21% 1% 0% 1% SOUTHEAST WISCONSIN HEALTH SYSTEM COMMERCIAL INPATIENT PAYMENT PER CASE MIX ADJUSTED DISCHARGE (EXPRESSED AS A PERCENTAGE OF THE SOUTHEAST WISCONSIN AVERAGE) -12% -14% -14% -15% -1% 4% 11% 12% 9% 8% 7% -9% -18% -2% 3% 0% -8% -10% -11% -16% -25% Aurora CSM FH* ProHealth United Wheaton * Includes results for SynergyHealth for all years HEALTH SYSTEM December 15, 2015

35 Average Outpatient Payment Levels Relative to SE Wisconsin Hospital Average PERCENTAGE OF MARKET AVERAGE 30% 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% 25% -5% -6% -9% SOUTHEAST WISCONSIN HEALTH SYSTEM AVERAGE COMMERCIAL OUTPATIENT PAYMENT LEVELS (EXPRESSED AS A PERCENTAGE OF THE SOUTHEAST WISCONSIN AVERAGE) 4% 13% 8% 5% -17% 0% -2% -3% -3% 23% 24% 22% -7% -9% Aurora CSM FH* ProHealth United Wheaton -3% 5% -13% 9% 5% 0% * Includes results for SynergyHealth for all years HEALTH SYSTEM December 15, 2015

36 Hospital Operating Cost Comparisons 36 December 15, 2015

37 SE Wisconsin Health System Hospital Operating Cost Comparisons Our initial 2003 study estimated that 2003 Milwaukee area perunit hospital operating costs were 14% to 26% higher than the hospital operating costs in some other Midwest cities with lower commercial hospital payment levels The comparisons in this report measure the relative change of SE Wisconsin per-unit hospital operating costs against national indices and between SE Wisconsin health systems 37 December 15, 2015

38 Hospital Operating Cost Comparisons Data Sources and Methods Total hospital operating costs as reported in the Wisconsin State Hospital Fiscal Survey used as basis of comparisons Total hospital operating costs were converted to average per-unit operating costs using Adjusted Equivalent Discharges (AED) to adjust for differences in: Relative blend of inpatient and outpatient business Inpatient case mix and severity Outpatient service mix Change in Southeast Wisconsin market average hospital operating costs compared to national inflation indices CMS Hospital Market Basket Hospital Producer Price Index (Hospital PPI) 38 December 15, 2015

39 Potential Causes of Changes in Average Per-Unit Hospital Operating Costs Changes in the quantity or price of labor, supply, facility or other costs used by each health system to treat its patients Changes in inpatient or outpatient volumes may also significantly affect the per-unit allocation of fixed costs Includes changes in case mix or mix of provided services Shifts in the relative distribution of business among hospitals with different average operating cost levels (between or within health systems) may also be a cause of changes in average operating cost levels 39 December 15, 2015

40 Hospital Operating Cost Change Comparisons ( ) - Results Average Southeast Wisconsin hospital operating costs increased 18% from 2003 to 2014 (roughly 1.5% annually) The Hospital PPI increased 39% and CMS Hospital Market Basket increased 52% during the same period Much of the difference between Southeast Wisconsin hospital operating cost increases and the PPI or CMS market basket increases has occurred in recent years Southeast Wisconsin hospital per unit operating costs are only 1% higher than in 2008 Aggregate average per-unit operating costs decreased 0.8% in December 15, 2015

41 Comparison of Average Southeast Wisconsin Hospital Operating Costs to Inflation Indices SOUTHEAST WISCONSIN AVERAGE HOSPITAL OPERATING COST PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Annual Market Average) ACTUAL CMS MARKET BASKET 160% HOSPITAL PPI 155% 150% 145% COST PER AED (Relative to 2003) 140% 135% 130% 125% 120% 115% 110% 105% 100% YEAR 41 December 15, 2015

42 Health System Hospital Operating Cost Changes from 2003 through 2014 Aurora s 2014 per-unit operating costs were 4% lower than its per-unit operating costs in 2003 During that period, Aurora moved from the highest cost position to the lowest cost position among SE Wisconsin health systems CSM (25%), United (28%), and Wheaton (20%) per-unit operating cost increases from 2003 through 2014 were between 50% and 75% of PPI increase for the period (39%) Froedtert (39%) and ProHealth (41%) per-unit operating cost increases from 2003 to 2014 approximated the PPI increase. Both experienced increases less than the corresponding CMS Market Basket increase (52%) 42 December 15, 2015

43 Southeast Wisconsin Health System Hospital Operating Cost Changes ( ) DIFFERENCE IN OPERATING COST / AED 60% 50% 40% 30% 20% 10% 0% SOUTHEAST WISCONSIN HEALTH SYSTEM HOSPITAL OPERATING COST PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2003 to 2014) 25% 39% 41% -4% -10% Aurora CSM FH* ProHealth United Wheaton Market CMS Market Hospital PPI Basket * Includes results for SynergyHealth for all years HEALTH SYSTEM 28% 20% 18% 52% 39% 43 December 15, 2015

44 Health System Hospital Operating Cost Changes from 2011 through 2014 CSM reduced its average per-unit operating costs by 8% from 2011 through 2014 Operating cost increases from 2013 to 2014 were consistent with benchmark increases Aurora also lowered its per-unit operating costs by 4% from 2011 through 2014 Most of this reduction in per-unit operating costs occurred from 2013 to December 15, 2015

45 Health System Hospital Operating Cost Changes from 2011 through 2014 Wheaton (1%) and Froedtert (4%) per-unit operating cost increases for this period were lower than the corresponding PPI (6%) and CMS Market Basket (10%) increases Froedtert s 2014 operating per-unit costs were held to 2013 levels Wheaton s 2014 operating cost increases were consistent with benchmarks ProHealth (9%) and United (8%) experienced increases greater than the corresponding PPI increases Increases for both were less than the CMS market basket 2014 per-unit operating cost increases for both health systems were consistent with benchmarks 45 December 15, 2015

46 Southeast Wisconsin Health System Hospital Operating Cost Changes ( ) 20% SOUTHEAST WISCONSIN HEALTH SYSTEM HOSPITAL OPERATING COST PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2011 to 2014) DIFFERENCE IN OPERATING COST / AED 15% 10% 5% 0% -5% -10% -15% -4% -8% 4% 9% -20% Aurora CSM FH* ProHealth United Wheaton Market CMS Market Hospital PPI * Includes results for Basket SynergyHealth for all years HEALTH SYSTEM 8% 1% 0% 10% 6% 46 December 15, 2015

47 Southeast Wisconsin Health System Hospital Operating Cost Changes ( ) 10% SOUTHEAST WISCONSIN HEALTH SYSTEM HOSPITAL OPERATING COST PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Increase from 2013 to 2014) DIFFERENCE IN OPERATING COST / AED 5% 0% -5% -3% 2% 0% 2% 2% -10% Aurora CSM FH* ProHealth United Wheaton Market CMS Market Hospital PPI * Includes results for Basket SynergyHealth for all years HEALTH SYSTEM -2% -1% 3% 1% 47 December 15, 2015

48 2014 Average Health System Hospital Operating Cost Level Comparisons Aurora s 2014 average per-unit operating costs are 12% below SE Wisconsin health system averages Aurora had the highest average operating costs in 2003 Froedtert and ProHealth average 2014 per-unit operating cost levels are significantly higher than the SE Wisconsin average ProHealth average costs are 19% higher than average Froedtert average cost levels are about 15% above average Each had costs slightly below SE Wisconsin average in 2003 CSM, United and Wheaton s 2014 average operating cost levels were within 3% of market averages 2003 average operating cost levels for each of these organizations were within 5% of market averages 48 December 15, 2015

49 Southeast Wisconsin Health System Hospital Operating Comparisons 25% SOUTHEAST WISCONSIN HEALTH SYSTEM HOSPITAL OPERATING COST PER ADJUSTED EQUIVALENT DISCHARGE (AED) (Percentage Difference from Southeast Wisconsin Area Average) PERCENTAGE OF MARKET AVERAGE 20% 15% 10% 5% 0% -5% -10% -15% -20% 8% -10% -10% -12% 8% 1% -1% -5% 19% 15% 15% 15% 15% 12% -2% -1% -5% -6% 0% 3% -1% -1% -4% -2% -25% Aurora CSM FH* ProHealth United Wheaton * Includes results for SynergyHealth for all years HEALTH SYSTEM 49 December 15, 2015

50 Distribution of Hospital Cost Shift Burden 50 December 15, 2015

51 Hospital Cost Shift Burden Distribution Our initial 2003 study identified the proportionately greater hospital cost shift burden borne by the Milwaukee area s larger health systems as a factor that contributed to higher commercial hospital payment levels in the Milwaukee area This report measures the change in the aggregate SE Wisconsin health system hospital cost shift burden over time as well as changes in the distribution of the hospital cost shift burdens between health systems 51 December 15, 2015

52 Hospital Cost Shift Burden Methods Governmental cost shift burdens were estimated as the difference between Medicare, Medicaid and GAMP payments and a pro-rata share of total hospital operating costs and profit Charity Care costs and Bad Debts from all types of patients are also included as non-governmental sources in our analysis Health system cost management effectiveness may affect cost shift burden levels All reported operating costs are assumed to be necessary Aggregate cost shift burden is affected over time by changes in: Government payer payment levels and patient volumes Hospital operating cost and profit levels Health plan benefit designs Local economic conditions 52 December 15, 2015

53 Cost Shift Burden Results Roughly 36% of 2014 commercial hospital payments were used to offset government payment shortfalls, charity care costs and bad debts from all sources compared to 32% in 2003 The growth in cost shift burden (as a percentage of commercial payments) since 2003 is primarily the result of: Increases in bad debt and charity care costs occurring prior to 2012 with modest reductions occurring thereafter Significant increases in governmental cost shift burdens occurring in 2014 Medicare burdens increased by 17%, in part as a result of reimbursement reductions linked to passage of the Affordable Care Act Medicaid burdens increased by more than 20% Combined Medicare and Medicaid SE Wisconsin hospital cost shift burdens exceeded $1 billion in December 15, 2015

54 Southeast Wisconsin Aggregate Hospital Cost Shift Burden TOTAL SOUTHEAST WISCONSIN AREA HOSPITAL COST SHIFT BURDEN (IN MILLIONS OF DOLLARS) MEDICARE MEDICAID GAMP TOTAL GOVERNMENT COST SHIFT BURDEN ,007 CHARITY CARE COST BAD DEBT TOTAL NON-GOVERNMENT COST SHIFT BURDEN AGGREGATE COST SHIFT BURDEN 782 1,199 1,238 1,363 % of Commercial Payments (Total Government) 25.2% 22.9% 23.5% 26.6% % of Commercial Payments (Total Non-Government) 6.9% 11.5% 10.6% 9.4% % of Commercial Payments (Aggregate) 32.1% 34.4% 34.1% 36.0% Attachment 1 includes similar information for each Southeast Wisconsin Health System 54 December 15, 2015

55 Factors Affecting Relative Health System Hospital Cost Shift Burdens Relative mix of Commercial, Medicare, Medicaid and Charity Care business relative to the Southeast Wisconsin average percentage Higher levels of commercial business provide larger base for spreading cost shift burden amounts from other sources Differences in hospital Medicare and Medicaid payment levels including medical education or other enhanced payments Hospital operating cost levels relative to the Southeast Wisconsin average Differences in Charity Care policies and effectiveness of collection practices impacting Bad Debts 55 December 15, 2015

56 Relative Southeast Wisconsin Hospital Cost Shift Burden Comparison - Methods Comparisons of the estimated relative impact of cost shift burdens on each health system s commercial payments Calculations based on each health system s total cost shift burden as a percentage of its commercial payment levels Represents each health system s share of commercial hospital payments used to offset cost shift burdens Comparisons based on difference between individual health system cost shift burden percentage and market average (36%) Reported percentages are estimated impacts of higher (or lower) cost shift burdens on each health system s commercial payment levels 56 December 15, 2015

57 2014 Southeast Wisconsin Hospital Relative Cost Shift Burden - Results Aurora and United had substantially higher average cost shift burden impacts than other SE Wisconsin health systems in 2014 Each had higher-than-average aggregate cost shift burdens despite relative operating cost levels near or below market averages Aurora s relative cost shift burdens have decreased since 2003, in part because of its lower relative operating costs United s higher relative operating cost increases in recent years have also likely contributed to its relative cost shift burden increase since 2003 On a combined basis, Aurora and United account for slightly less than one-half of the total SE Wisconsin hospital cost shift burden 57 December 15, 2015

58 2014 Southeast Wisconsin Hospital Relative Cost Shift Burden Results (continued) ProHealth s 2014 cost shift burdens were also slightly above the market average, representing a marked change since 2003 ProHealth had the lowest relative hospital cost shift burden impact in 2003 ProHealth s higher average operating cost position in 2014 and higher relative operating cost increases since 2003 likely contribute to the change in cost shift burden CSM s 2014 cost shift burdens continue to be significantly below market average CSM s relative position reflects significantly lower levels of cost shift burdens from governmental sources than experienced by the other SE Wisconsin health systems 58 December 15, 2015

59 2014 Southeast Wisconsin Hospital Relative Cost Shift Burden Results (continued) Froedtert and Wheaton have 2014 relative cost shift burdens which are slightly below market averages Froedtert experienced lower relative cost shift burdens from both governmental and non-governmental sources Larger proportion of commercial business provides larger base to absorb impacts Relatively higher operating cost increases have contributed to growth of Froedtert s share of total market cost shift burden from about 13% in 2003 to about 23% in 2014 Wheaton s relative cost shift burden impact on its commercial payment rates has remained consistent since 2003 Impact is slightly below market averages 59 December 15, 2015

60 Distribution of Relative Hospital Cost Shift Burden Among Health Systems 20% Southeast Wisconsin Health System Cost Shift Burden (Above/Below Market Average as a Percentage of Commercial Allowed) 15% 11% PERCENTAGE ABOVE / (BELOW) MARKET AVERAGE 10% 5% 0% -5% -10% -15% -20% 5% 5% 6% -2% -2% -3% -7% -7% -16% -16% -19% -9% 0% 2% 1% 0% 5% 7% 5% -1% -1% -1% -3% -25% Aurora CSM FH* ProHealth United Wheaton * Includes results for SynergyHealth for all years HEALTH SYSTEM 60 December 15, 2015

61 Southeast Wisconsin Commercial Cost Shift Burden Distribution Southeast Wisconsin Health System Cost Shift Burden (Percent of Total Market Burden) 50% 46% Percent of Total Market Burden 45% 40% 35% 30% 25% 20% 15% 10% 5% 41% 11% 6% 13% 23% 8% 10% 4% 6% 19% 14% % Aurora CSM FH* ProHealth United Wheaton Health System * Includes results for SynergyHealth for all years 61 December 15, 2015

62 Commercial Market Concentration 62 December 15, 2015

63 Commercial Market Concentration Our initial 2003 study identified the high geographic concentration of hospitals within individual Milwaukee area health systems as a factor contributing to Milwaukee s higher commercial hospital payment levels Purchasers had relatively limited health system options in many areas This portion of our report attempts to measure changes in the availability of health system alternatives within SE Wisconsin by comparing changes in the market shares of predominant health systems in each area Predominant Health System defined as health system with largest inpatient market share Measured separately for each 5 digit zip code 63 December 15, 2015

64 Commercial Market Concentration - Background Each health system s average commercial market shares appear to be the result of relatively higher market shares in a small number of zip codes The total commercial market shares of each health system across the region are considerably less than their market shares in zip codes where they are the Predominant Health System Preference for Closest Hospitals Health system commercial market shares appeared to be highly related to hospital proximity throughout the study period (2003 through 2014) Predominant Health System commercial market shares tended to be higher when competitors were located farther away There was a 35% decline in total commercial discharges from 2003 through 2014 due to utilization and commercial enrollment changes City of Milwaukee affected significantly, impact varies elsewhere 64 December 15, 2015

65 Commercial Market Concentration Data Measures used WHA hospital inpatient discharge data Included only commercial discharges of residents from the seven county area to Included Hospitals, Mercy Health Services (Lake Geneva or Janesville hospitals), and Columbia Center (Mequon) Excluded Medicare, Medicaid, GAMP, Charity, Self Pay, and other noncommercial discharges Excluded seven county area residents discharged from hospitals in other markets (Madison, Green Bay, Fond du Lac, Chicago, etc.) Effective with their merger in 2009, market shares for Synergy Health and Froedtert Health were calculated on a combined basis (presented as Froedert Health) Calculated separately prior to December 15, 2015

66 Commercial Market Concentration Methods Based on analysis of health system inpatient commercial discharge market shares of commercially insured members residing in each Southeast Wisconsin zip code (113 zip codes) Health system with the highest commercial market share in each zip code was defined as the Predominant Health System for that zip code Market average comparisons were developed using the weighted averages of Predominant Health System commercial market shares for each zip code Changes in the Predominant Health System for each zip code over the study period (2003 through 2014) were also reviewed 66 December 15, 2015

67 Aggregate Market Concentration Changes SE Wisconsin weighted average Predominant Health System market shares are essentially unchanged from 2012 to 2014 This period has the lowest average Predominant Health System market shares observed during the study Relatively few changes to health system configuration or payer networks during this period During 2008 to 2012 average Predominant Health System market shares declined Declines appear to be at least partially related to health system market expansions From 2004 through 2007 commercial market shares for predominant health systems generally increased This change was driven primarily by loss of commercial membership in markets which were generally more competitive 67 December 15, 2015

68 Southeast Wisconsin Average Predominant Health System Market Shares 60.0% WEIGHTED AVERAGE "PREDOMINANT" HEALTH SYSTEM COMMERCIAL MARKET SHARE AVERAGE COMMERCIAL MARKET SHARE 58.0% 56.0% 54.0% 52.0% 50.0% YEAR 68 December 15, 2015

69 Local Area Market Concentration Changes While the aggregate market measures have been relatively stable over the years, there have been significant changes in Predominant Health System identity in many zip codes Roughly 40% of the included zip codes experienced a change of Predominant Health System between 2003 and total changes of Predominant Health System The highest number of changes occurred in 2009 and 2011 coinciding with the time period of greatest decline in average Predominant Health System market shares 69 December 15, 2015

70 Southeast Wisconsin Predominant Health System Changes by Year Zip Codes with Change in Predominant System by Year Number of Zip Codes that had changes *Please note that some zip codes have changed predominant health systems multiple times across this time period. 70 December 15, 2015

71 Local Area Market Concentration Changes Predominant Health System market shares within many zip codes also experienced significant changes over the study period Almost 60% of SE Wisconsin zip codes had significant (>10%) changes in Predominant Health System market share since 2003 About 41% of zip codes experienced Predominant Health System market share reductions of at least 10% between 2003 and 2014 Ozaukee County affected most significantly Each zip code experienced Predominant Health System market share reductions >10% 75% of county zip codes changed Predominant Health System More than 2/3 of zip codes in Racine and Walworth counties also experienced >10% reductions in Predominant Health System market shares 71 December 15, 2015

72 Local Area Market Concentration Changes (continued) Only Milwaukee and Washington counties had zip codes with significant (>10%) increases in predominant health system market share increases since 2003 Milwaukee County had slightly more zip codes with significant increases (12) than with significant decreases (8) Zip codes with significant increases are generally located on the south side of the county where Aurora has the predominant position Zip codes with significant decreases are generally located on the north side of the county where Aurora market shares have grown considerably Washington County impacted by 2009 merger of Synergy and Froedtert Merger resulted in Froedtert becoming Predominant Health System for all county zip codes More than 50% of county zip codes experienced >10% Predominant Health System market share increases No zip codes with lower Predominant Health System market shares than in December 15, 2015

73 Predominant Health System Market Share Changes ( ) County Predominant Health System Market Share Changes Percentage of Affected Zip Codes by County 2003 to 2014 Count of Zip Codes Significant (>10%) Decrease 10% or Less Change Significant (>10%) Increase Kenosha % 81.8% 0.0% Milwaukee % 42.9% 34.3% Ozaukee % 0.0% 0.0% Racine % 33.3% 0.0% Walworth % 25.0% 0.0% Washington % 45.5% 54.5% Waukesha % 50.0% 4.2% Total % 42.5% 16.8% Attachment 2 includes Predominant Health System market share information for each Southeastern Wisconsin zip code 73 December 15, 2015

74 Caveats and Use of This Report 74 December 15, 2015

75 Caveats Hospital commercial payment and operating cost comparisons are based on hospital financial reports filed with WHA. To the extent health systems use different methods to account for the commercial payments or operating costs of its hospitals, or include non-hospital costs or payments in their reports to WHA, our comparisons may not be valid Cost shift burden results pertain to aggregate commercial and governmental hospital payment levels only and do not reflect cost shift burden from non-hospital services (Physicians, Home Health, Retail Pharmacy) 75 December 15, 2015

76 Caveats (continued) Our comparisons of health system geographic market concentration are based on commercial inpatient discharge data only. Health system market shares for outpatient services and / or non-commercial payers may be different Our comparisons were based on information from 2014 and may not apply to subsequent time periods Our analyses were performed on information intended to represent entire SE Wisconsin market and may not apply to information limited to individual commercial health plans, local area markets or other subsets of SE Wisconsin Results were developed using data that we did not audit, but we did review the data for general reasonableness 76 December 15, 2015

77 Use of This Report This report is intended for use in collaborative quality and cost improvement initiatives. Use of this information for public relations, general media, contract negotiations or other similar business purposes is expressly prohibited Reproduction of any portion of this report in any manner is also expressly prohibited without written permission from the Greater Milwaukee Business Foundation on Health and Milliman Please review the full report (including the Appendix and its Attachments) and use the information in its entirety. Market comparisons using only one measure or even a limited number of comparisons can be misleading 77 December 15, 2015

78 Thank You Keith Kieffer, CPA, RPh Management Consultant Milliman, Inc Bluemound Road, Suite 100 Brookfield, WI December 15, 2015

79 Appendix 79 December 15, 2015

80 Milliman Client Report Greater Milwaukee Business Foundation on Health Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix Prepared for: Greater Milwaukee Business Foundation on Health Prepared by: Milliman, Inc. Keith Kieffer, CPA, RPh Management Consultant Bluemound Road Suite 100 Brookfield, WI USA Tel Fax milliman.com December 9, 2015

81 Milliman Client Report TABLE OF CONTENTS I. OVERVIEW... 1 II. DEFINITION OF SOUTHEAST WISCONSIN HEALTH SYSTEMS... 3 III. DATA SOURCES AND TIME PERIOD... 5 IV. HOSPITAL SERVICES FORM THE BASIS OF COMPARISON... 6 V. QUALITY COMPARISONS... 7 VI. METHODOLOGY AND ASSUMPTIONS... 8 Hospital Commercial Payment Level Comparisons... 8 Hospital Operating Cost Comparisons... 8 Cost Shift Burden Estimates... 9 Geographic Market Concentration Comparisons... 9 VII. USES OF INFORMATION VIII. CAVEATS AND LIMITATIONS ON USE IX. FOR FURTHER INFORMATION ATTACHMENT 1 ATTACHMENT 2 Southeast Wisconsin Health System Cost Shift Burden Comparisons Predominant Health System Commercial Market Share by Zip Code Greater Milwaukee Business Foundation on Health Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix December 9, 2015

82 Milliman Client Report This appendix describes the data, methods, assumptions, and tools Milliman used to compare Southeast Wisconsin market average and health system specific hospital commercial payment levels, total hospital operating cost levels, cost shift burden from non-commercial payers (including charity care and bad debts), and overall levels of geographic commercial market concentration among Southeast Wisconsin health systems from 2003 through Measuring hospital commercial payment and operating cost levels, impacts of commercial and governmental payments to hospitals, and market share concentrations is complicated and often controversial. Therefore, the descriptions in this appendix are crucial to the effective use of this hospital comparison. Milliman s comparison of Milwaukee hospital commercial payment and operating cost levels, cost shift burden, and market concentrations should only be considered in its entirety and only after consideration of the information included in this appendix. I. OVERVIEW The Greater Milwaukee Business Foundation on Health (the Foundation) commissioned Milliman to provide updated comparisons of five market factors previously identified by Milliman as contributing to higher commercial hospital payment levels in the Milwaukee area (Milwaukee, Ozaukee, Washington, and Waukesha counties) compared to other Midwest cities in This report provides comparisons of 2003 baseline measures for Southeast Wisconsin (Milwaukee, Kenosha, Racine, Ozaukee, Washington, Walworth, and Waukesha counties) commercial hospital payment levels and three of the five factors (hospital operating cost levels, cost shift burden, and geographic commercial market concentration) to similar market and individual health system measures for 2012, 2013 and Milliman s previous report issued in 2014 included annual comparisons of the same measures from 2003 through Information necessary to measure the other two factors identified as impacting the 2003 hospital costs was not available for comparison after 2005 and is not included in either study. The Foundation s goals for these comparisons are to: Provide overall market average and individual health system hospital commercial payment level, operating cost, and cost shift comparisons, Provide measures of the geographic concentration of health systems operating in Southeast Wisconsin, and Measure changes in each factor from 2003 through 2014 with particular emphasis on changes occurring in 2012, 2013 and Individual health system inpatient hospital commercial payment comparisons are based on a hospital s total inpatient commercial net revenues (allowed amounts), as reported in hospital financial statements, measured on a per-unit basis. We adjusted each hospital s per-unit commercial payments for differences in commercial inpatient case mix. Outpatient hospital commercial payment comparisons are based on commercial outpatient payment rates as a percentage of each hospital s Medicare outpatient payment rates (both expressed as a percentage of each hospital s billed charges). Average composite (blended inpatient and outpatient) commercial payment levels were reported relative to the market average. Comparisons of changes in average market commercial payment levels to the Hospital CPI were developed based on changes in the Southeast Wisconsin average per-unit commercial payments adjusted for differences in commercial inpatient case mix and severity, relative percentages of commercial inpatient and outpatient business, and mix of commercial outpatient services among each year. Greater Milwaukee Business Foundation on Health Page 1 Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix December 9, 2015

83 Milliman Client Report Hospital operating cost comparisons are based on a hospital s underlying total expenses incurred in providing services to all patients as reported in hospital financial statements, measured on a per-unit basis. We adjusted each hospital s per-unit expenses for differences in inpatient case mix and severity, relative percentages of inpatient and outpatient business, and mix of outpatient services among all hospitals. Comparisons of cost shift burden are based on the impact to commercial payers resulting from government payment shortfalls to Milwaukee area hospitals. Cost shift burden is defined as the increase in hospital commercial insurance payment levels necessary to offset the impact of government payments, charity care and bad debts that do not fully cover a pro rata share of operating costs, and operating profit. Market share concentration measurements are based on health system commercial inpatient discharge market shares of residents in each of the 113 zip codes with reported commercial discharge volumes in Milwaukee, Kenosha, Racine, Ozaukee, Washington, Walworth, and Waukesha counties. Results of the analyses of individual zip code market shares are weighted by the number of commercial discharges in each zip code when providing overall market comparisons. Greater Milwaukee Business Foundation on Health Page 2 Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix December 9, 2015

84 Milliman Client Report II. DEFINITION OF SOUTHEAST WISCONSIN HEALTH SYSTEMS Our analyses of hospital operating costs and cost shift burden include all adult, general acute care hospitals with 25 or more facility beds located in Milwaukee, Kenosha, Racine, Ozaukee, Washington, Walworth, and Waukesha counties. Our analysis of Southeast Wisconsin health system geographic market share concentration includes all adult, general, acute care hospitals with health system commercial market shares of at least 10% in any individual zip codes located in Milwaukee, Kenosha, Racine, Ozaukee, Washington, Walworth, and Waukesha counties. Children s Hospital and Health System and Columbia Center (Columbia Health System) are not included in the analyses or in Southeast Wisconsin averages because of their unique demographic and service characteristics. Mercy Health System is not included in the operating cost and cost shift analyses because of the unique configuration of its Mercy Walworth Hospital and Medical Center (15 beds), its only hospital located within the study area. Discharges from Mercy Health System s Lake Geneva and Janesville, in addition to Columbia Center hospitals, are included in our analysis of geographic concentration of health systems. Information for sub-acute care and non-medical / surgical specialty hospitals (e.g., behavioral health, rehabilitation, and long-term acute care) is also excluded from the analyses. SynergyHealth and Froedtert Health (FH) merged on July 1, 2008, the first day of SynergyHealth s 2009 fiscal year. Accordingly, we combined the 2003 through 2008 commercial payment levels, operating cost, and cost shift comparison results for both organizations (i.e., Synergy information included with FH) in this report. SynergyHealth and FH market share results were not combined prior to 2009 in our market concentration measurements. The following table details the individual hospitals from each Southeast Wisconsin health system included in our analyses. Greater Milwaukee Business Foundation on Health Page 3 Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix December 9, 2015

85 Milliman Client Report Southeast Wisconsin Comparisons Included Hospitals and Health Systems Health System Included Hospitals Aurora Medical Center Grafton Aurora Medical Center Kenosha Aurora Medical Center Summit Aurora Medical Center - Washington County Aurora Memorial Hospital of Burlington Aurora Health Care (Aurora) Aurora Sinai Medical Center Aurora St. Luke s Medical Center (Oklahoma Campus) Aurora St. Luke s Medical Center (South Shore Campus) Aurora West Allis Medical Center Aurora Lakeland Medical Center Columbia St. Mary s Hospital Milwaukee Columbia St. Mary s (CSM) Columbia St. Mary s Hospital Ozaukee Orthopedic Hospital of Wisconsin Community Memorial Hospital (Menomonee Falls) Froedtert Health (FH) Froedtert and Medical College of Wisconsin St. Joseph s Hospital (West Bend) formerly SynergyHealth Kenosha Medical Center Campus United Hospital System (United) St. Catherine s Medical Center Campus Oconomowoc Memorial Hospital ProHealth Care (ProHealth) Waukesha Memorial Hospital Midwest Orthopedic Specialty Hospital St. Michael Hospital (closed in 2006) Wheaton Franciscan Healthcare All Saints Wheaton Franciscan Healthcare Wheaton Franciscan Healthcare Elmbrook Memorial (Wheaton) Wheaton Franciscan Healthcare Franklin Wheaton Franciscan Healthcare St. Francis Wheaton Franciscan Healthcare St. Joseph Wheaton Franciscan Healthcare Wisconsin Heart Hospital Greater Milwaukee Business Foundation on Health Page 4 Key Factors Influencing Southeast Wisconsin Commercial Payer Hospital Payment Levels Appendix December 9, 2015

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