Community Health Workers in Michigan: Next Steps

Transcription

1 Community Health Workers in Michigan: Next Steps August 24, 2015 Lansing, MI MiCHWA is housed at the University of Michigan School of Social Work

2 Happy CHW Appreciation Month! We re thrilled that Governor Snyder declared August as Community Health Worker Appreciation Month in Michigan

3 Michigan Community Health Worker Alliance (MiCHWA) The Michigan Community Health Worker Alliance s mission is to promote and sustain the integration of community health workers into Michigan s health and human service systems through coordinated changes in policy and workforce development.

4 Our Partners

5 CHW Definition A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. American Public Health Association, Community Health Worker Section 2009

6 Community Health Workers Where we are now

7 Where are we now? May 11 & June 11 stakeholder forums Ongoing work with MiCHWA partners Today s discussion We re ready to address CHW sustainability. We are addressing CHW sustainability.

8 What s still the problem? Existing policy and payment structures encourage CHW programs to depend on time-limited grants and other unsustainable mechanisms that limit the impact CHWs have in their communities to combat health disparities in Michigan. We believe that CHWs are essential for the improved health of Michigan s vulnerable populations.

9 Today s Objectives Identify 1-2 financing strategies to support Community Health Workers (CHWs) in community-based and provider organizations Discuss best practices for CHW programs, including CHW training and supervision and existing structures that support the workforce at the community and provider levels Identify concrete next steps that MiCHWA and stakeholders can take toward sustaining CHWs and their programs in the future

10 Major Areas to Address Quality Assurance Who is a CHW? How can we be sure? Training & Supervision What does a CHW need to know? How do we support the role? Data Collection & Sharing What evidence do we need? Where can programs align? Financing Models How do we pay for the CHWs and/or the CHW program? Source: Rush, C. State policy and community health workers: a national perspective. In: DC/MD/VA regional CHW workforce webinar. October 15, 2014.

11 Major Interest Areas CHW Financing Models CHW Training & Supervision Data Collection & Monitoring CHW Program Best Practices Evidence-Based Programs in Michigan Main Focus Today Additional Focus Today Experts are with us today! CHWs and CHW program administrators

12 Where are we now? Quality Assurance Adoption of CHW Definition Support of CHW Roles Updated guidance to be released this Fall Certification This report is under review by MiCHWA CHWs right now! MiCHWA supports a state-level CHW certification based on experience and education, managed by MiCHWA; registry to launch within 6 months Grandparenting mechanism also supported

13 How can we address policy here? Training & Supervision MiCHWA s standardized CHW Curriculum 126 hours of instruction 40 hours of internship experience (unless employed) New training to launch in September (Macomb) Evaluation of curriculum very positive thus far Training Next Steps Train the Trainer Curriculum (take training to scale) Continuing education, supervision resources

14 How can we address policy here? Data Collection & Sharing MiCHWA s Common Indicators Project Looking at common evaluation measures Survey of CHW program evaluation practices launching this week Data-driven projects Pathways Community HUB MPCA s Linkages Project Integration projects & EHRs

15 How can we address policy here? Financing Models State Innovation Model: ACA funding for state plans that improve healthcare quality, and health outcomes while slowing growth of health costs, include CHWs Medicaid Managed Care Contracts: State-level mandate requiring managed care payment of CHWs Other Models: States have developed different schemes including direct reimbursement and requiring CHW integration into relevant programs that receive state funding No one else has figured this out yet. Source: ASTHO-SIM - Round One Design State Health Care Innovation Plan. Accessed June 8, National Academy for State Health Policy. State Community Health Worker Models Accessed June 8, 2015 Michigan Medicaid Managed Care RFP 2015:

16 How can we address policy here? State Innovation Model (SIM) Michigan s SIM proposal supports CHWs Members of health care teams Part of the interprofessional workforce Identified as a potential part of patient-centered medical homes MiCHWA included as policy convener We still don t know what s going to happen. Source: Reinventing Michigan s Health Care System: Blueprint for Health Innovation

17 How can we address policy here? Medicaid Managed Care Contracts Contractor must provide or arrange for the provision of community health worker (CHW) or peer-support specialist services to Enrollees who have significant behavioral health issues and complex physical co-morbidities who will engage with and benefit from CHW or peersupport specialist services. Contractor agrees to establish a reimbursement methodology for outreach, engagement, education and coordination services provided by community health workers or peer support specialists to promote behavioral health integration. Contractor must maintain a CHW to Enrollee ratio of at least one full-time CHW per 20,000 Enrollees. Contracts begin January 1! Source: State of Michigan Request For Proposal No B Comprehensive Health Care Program for the Michigan Department of Health and Human Services

18 How can we address policy here? Health Homes? ACA innovation focused on integrated care Criteria for Medicaid beneficiaries to use services: Have at least two chronic conditions; or Have one chronic condition and be at risk for another; or Have one serious and persistent mental health condition Chronic diseases may be physical or mental MDHHS is working on this waiver. Source: Health Homes: State Medicaid directors letter. Michigan Department of Community Health Web page. 10_2_346164_7.pdf. Updated Accessed August 11, Zahn D, Matos S, Findley S, Hicks A. Making the connection: the role of community health workers in health homes. Published September Accessed August 11, 2015.

19 Evidence-based policy component (short description) Quality Score a Impact Score b Evidence Category c CHWs provide chronic disease care services (Chronic Care) Best Inclusion of CHWs in team-based care model (Team-based Care) Best Core competency CHW certification (Core Certification) Best CHWs supervised by health care professionals (Supervision) Best Standardized core CHW curriculum (Standard Core Curriculum) Best Medicaid payment for CHW services (Medicaid) Best Specialty area CHW certification (Specialty Certification) Best Inclusion of CHWs in development of their certification requirements (Certification Development) Best Link to CDC Policy Evidence Assessment Report Policy Best Practices

20 Programmatic Programmatic Quality Assurance Training & Supervision Financing MiCHWA Evidence-based policy component (short description) CHWs provide chronic disease care services (Chronic Care) Inclusion of CHWs in team-based care model (Team-based Care) Core competency CHW certification (Core Certification) CHWs supervised by health care professionals (Supervision) Standardized core CHW curriculum (Standard Core Curriculum) Medicaid payment for CHW services (Medicaid) Specialty area CHW certification (Specialty Certification) Inclusion of CHWs in development of their certification requirements (Certification Development) Evidence Category c Best Best Best Best Best Best Best Best CHWs provide active leadership at all levels of MiCHWA including its steering committee and its working groups. Policy Best Practices

21 We have an opportunity. It s time to be trailblazers at the state and national level and identify a multi-faceted solution to CHW sustainability.

22 So let s get started! The next phase of work begins today.

23 Working on Sustainability Today Small Group Discussions Six Table Topics Three minute work sessions, each followed by large group check-ins Table by table voting after each session to determine next steps for our group Large group debrief at the end You are in control of our agenda help us shape this time to be productive, useful, and beneficial in our efforts toward CHW sustainability.

24 Example: Table 1 Topic Financing: Per Member Per Month Review the series of questions for this topic Don t forget the 1-2 action items! Start discussion and see how far you get; at the end of 20 minutes, you ll report out on where you re at You ll also identify what your table would like to do next and choose the appropriate number after all tables have reported If your table is done, you can choose a different topic Every table has a table captain to help move you through discussion.

25 Choose Your Table & Get Started! 1. Financing: Per Member Per Month 2. Financing: Partial Capitation 3. Financing: Get Creative! (or Other ) 4. Financing: Risk Stratification 5. CHW Support: Supporting CHWs in the Workplace 6. Data: Understanding the CHW value add 7. Your Choice: Choose Your Topic (overflow)

26 CHW Sustainability Where do we go next?

27 MiCHWA s Role Convener. CHWs, health plans, policymakers, stakeholders Employers, educators, communities Advocate. Work directly with statewide organizations and community-based groups Continue building strategic partnerships across the state Voice. Foster and support CHW voice in everything we do

28 We have an opportunity. It s time to be trailblazers at the state and national level and identify a multi-faceted solution to CHW sustainability.

29 Immediate Next Steps Policy Brief MiCHWA will be issuing a policy brief with action steps from our stakeholder forums in early September Ad-Hoc Groups We re starting 1-2 ad-hoc groups focused on today s topics These groups are short-term commitments, but may merge into our Policy group at a later date Annual Meeting We ll continue this discussion as part of our Annual Meeting on October 20

30 Call to Action How can we sustain CHWs here? What does sustainability look like for Michigan? It s time to be trailblazers at the state and national level and identify a multi-faceted solution to CHW sustainability.

31 Thank You Please complete the green sheets Please consider further involvement Please continue this conversation!