HERITAGE CARE GROUP SENIOR MANAGERS SYNOPSIS

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1 HERITAGE CARE GROUP SENIOR MANAGERS SYNOPSIS DAVE ANDREWS IT Manager Appointed as IT Manager in October Over 20 years experience in various IT roles within a wide range of different companies. Microsoft Certified IT Professional Enterprise accredited. Specialist Areas Network Infrastructure Design and Implementation, Security, Microsoft Technologies. GINA BENJAMIN IAN BLAND Operations Manager Community Options Joined Heritage Care Group in Previously been with Community Options since Wealth of experience working with people with mental health needs in the voluntary sector, including complex needs including alcohol and substance misuse. BA Hons degree in English and Sociology, NVQ Level 4 Registered Managers Award, Certificate in Dual Diagnosis (Greenwich University), Pan London Dual Diagnosis, Counselling in Transcultural settings, Facilitating Recovery Groups (Boston University, USA) and is a Trainer in the Recovery Concept and Dual Diagnosis. Health & Safety Manager Joined Heritage Care Group in Ian is NEBOSH qualified and a member of the Institute of Occupational Safety and Health. Ian has experience of working across the public, private and voluntary sector and has been working in the health and social care field for the last 15 years. He holds a BSc (Hons) in Economics and also has qualifications in teaching, quality assurance and project management (Prince 2 Certified Practitioner). Ian has considerable experience of providing training and consultancy services to paying customers. Ian s role is to lead on health and safety.

2 DAVE CHOPRA JOHN GORÉE STEPHANIE GUESS HR Manager Joined Heritage Care in October 1993 as a Personnel Assistant and has held a variety of HR positions since that time. Promoted to current position of HR Manager in August 2002 and undertook the role of Acting Director of HR from July 2015 to May Full Member of the Chartered Institute of Personnel and Development. Regional Manager East & West Midlands Joined Heritage Care as part of a TUPE transfer in April Currently manages Older People s and Learning Disability services in Nottinghamshire, Leicestershire, Staffordshire, Derby and Solihull. Over 30 years experience in the industry. Previously managed registered and supported living services for Heritage Care in Lincolnshire. Managed Learning Disability services in Lincolnshire in the NHS. Qualified nurse in Learning Disabilities with a post-graduate diploma in Management Studies and an MA in Applied Health Studies (research). Head of Buckinghamshire & Hertfordshire Services Joined Heritage Care in July Registered Nurse with over 25 years experience which includes ITU, District Nursing, Community Matron, Community Discharge Team and Diagnostic Imaging. CHC/ FNC assessor. Assistant Director for Safeguarding Adults at risk for 8 years within the NHS with experience of complex investigations. Experienced in developing, managing and monitoring Clinical Governance systems within the NHS, care home sector and international private sector organisations. Experienced in the development, monitoring and review of quality assurance systems including audit to ISO 9001 standards across a range of both small and large care home provider groups. 15 years experience in the care home sector, with knowledge and experience across both provider and commissioner organisations.

3 MARK HOOPER PHILIPPA OUSTON Regional Manager London & South East Appointed as Regional Manager for London in February Over 33 years experience in health and social care sectors, with over 25 years in senior management positions. Previously worked as Regional Operations Manager for a private sector care provider for people with Learning Disabilities. Diploma in Strategic Business Management. Worked with the Department of Health on two projects - Ageing for People with Learning Disabilities and Outcomes Based Services. Learning & Development Manager Joined the Heritage Care Group in February Over 30 years experience working in the Finance and Insurance Sectors for FTSE 100 companies in the UK and abroad. Previously worked as a Learning and Development Manager, Training Consultant, Digital and Instructional Designer, Business Analyst and Project Manager, in both permanent and freelance positions. TAP Accredited by the British Institute for Learning and Development. NATHAN PATHMANATHAN Deputy Operations Manager Community Options Joined Heritage Care Group in Started with Community Options in Over 30 years experience working in mental health in both statutory and voluntary sectors. Extensive skills in people management. Registered Mental Nurse, Certificate in Management and trained Moving and Handling Instructor.

4 BOB PRITCHARD DAVINA SELLICK RUPALI SHAH Regional Manager East Anglia Joined Heritage Care in 2010 as Regional Manager in East Anglia. 17 years experience at a senior level developing and operating community based services. Previously worked for voluntary and private organisations in a variety of different roles providing services for people with a learning disability, including secondment to a Primary Care Trust. Qualifications include Diploma in Management and Prince2 Practitioner. Head of Marketing and Communications Joined Community Options in a part time Communications role in 2013, combining this with a second position in industry. Took on the full-time position as Head of Marketing Communications for the Heritage Care Group in April A Marketing & Communications professional with a broad range of industry experience. Worked in the corporate sector for British Airways, worked in development for a UK based charity, been a Project Manager for the NHS and more recently a Client Service Director in an integrated full-service Marketing Agency. Financial Controller Joined Heritage Care as Accounts Assistant in June 2009 and became Management Accountant in April 2013 Appointed Financial Controller in January Previously worked as Management Accountant and Divisional Accountant in private sector, gaining experience at different levels of Accounting and Finance Functions. Member of Chartered Accountant of England and Wales. JOANNE TURBERVILLE Deputy Operations Manager Community Options Joined Community Options Operations Management Team in 2015 as Deputy Operations Manager. Currently part time combining her role with her Practice Teacher role training Newly Qualified Social Workers as part of the Assisted and Supported Year in Practice Programme. Qualified Social Worker with over 15 years experience working in the voluntary sector both in senior management and, previously, as a social work practitioner. Qualifications include: BSc Philosophy and Sociology, Diploma in Social Work and a Post Graduate Certificate in Practice Education. Jo is a Registered Social Worker with the Health and Care Professions Council.

5 ROBERT WELLS Regional Manager Lincolnshire Appointed as Regional Manager for Learning Disability services in Lincolnshire in 2000, transferred to East Anglia in 2007, but returned to Lincolnshire in Previously a senior manager in the NHS and has over 20 years experience in the private sector and the NHS supporting people with learning disabilities and managing services. Registered Nurse in Learning Disabilities. Experienced teacher and trainer. Previously joint owner of a specialist training company. Holds ENB 997 Teaching and Assessing in Clinical Practice and ENB A74 Prevention and Management of Aggression. Specialist knowledge in preventing challenging and violent behaviour.