Language, Literacy and Numeracy Core Skills Survey - (Community Services)

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1 Language, Literacy and Numeracy Core Skills Survey - (Community Services) Introduction Thank you for choosing to embark on your learning journey with Australian Nursing and Training Services (ANTS) and we wish you well with your studies. In order to ensure we provide you with the best possible support and the maximum opportunity to succeed, we need to identify if there are any barriers you may have with Language, Literacy and Numeracy. This questionnaire will provide us with information we need to assist you if required and where required. We do not share these results with other students and treat the results and responses in the strictest of confidence. If we feel there are any areas of concern we will discuss them with you in the first instance and also discuss options to assist with overcoming any barriers. Please approach ANTS staff or staff from your workplace or employment agency at any stage to discuss any concerns you may have. Once this questionnaire is complete, it will be graded by an ANTS Trainer/Assessor and if required the Trainer/Assessor may speak to you about any barriers identified. Having some barriers does not mean you cannot study with us, it just means we will work with you to provide a solution to help you along the way. The questionnaire is in two parts. Part 1 simply asks you to provide some response about certain daily skills by ticking a box. Part 2 is more industry specific and asks you to interpret a diagram and provide some short written answers. Your Name: Date: _ Course you are enrolling in: Have you completed any formal study previously? Yes No (If yes, what is the highest level i.e. Certificate I, Certificate IV) What was the highest level of secondary education you completed? Year 7 Year 8 Year 9 Year 10 Year 11 Year 12 Not Applicable If you do have any learning difficulties you would like to bring to our attention, please do so below, alternately you can ask to speak to a staff member in confidence: ANTS,

2 Part1: A self-reflection Tell us about your skills. I can Yes Sometimes No understand signs fill in a time sheet count and check change when shopping send a text message use the internet to get information like telephone numbers fill in a leave form read a staff memorandum use a computer to use a calculator for + x read a newspaper read a work roster follow instructions for mixing a solution or to follow a recipe read a Google map or street directory read and understand online instructions use an equipment manual complete a log book write a basic report ANTS,

3 Part 2: Injury hotspots: Community Support Services The most common injuries experienced by workers in the Community Services industry. ANTS,

4 Injury hotspots: Community Support services 1. According to this diagram, the most common injury experienced by workers in the Community Support services industry is to the lower back. In your own opinion give some examples of how you think this injury may occur? 2. Use the information in the diagram on the previous page to complete the % column in the following table (Table 1). Body part % of total Injury type Hazards Back People handling Hands and fingers Shoulder Knee Wrist Neck Psychological system Ankle Table 1 Needle stick injuries/punctures Anxiety, depression, work-related stress Skin penetration People handling Slips, trips and falls People handling People handling Occupational stress Slips, trips and falls ANTS,

5 3. Read the following article and then answer the questions that follow. Slips, trips and falls Each year, thousands of Australians suffer an injury as a result of a slip, trip or fall. In Queensland alone 13,000 workers suffer from this type of injury, costing Queensland businesses more than 256,000 lost work days and over $60 million in workers compensation payments. In addition to these costs, there are financial, physical and emotional costs for the injured worker and their family. A workplace injury can affect a worker s wellbeing by restricting their usual home and leisure activities. A basic understanding of what causes a slip, trip or fall can help prevent these incidents occurring. Slips, trips and falls can happen in any workplace. They may occur in a kitchen, cold rooms, loading docks, factories and hospitals. More serious slips or trips, together with the resulting falls, may result in: sprains or broken bones when trying to break the fall a back injury due to the sudden and forceful impact during a fall burns if it occurs near hot surfaces or if the person is handling hot fluids cuts if it occurs near sharp objects. There are various factors that contribute to the risk of a slip, trip or fall. Slips usually occur when there is a loss of grip between the shoe and the floor. This commonly occurs when there is a contaminant between the shoe and the floor. Trips occur when a person s foot hits a low obstacle in their path, causing a loss of balance. Often, the obstacle is not easily visible or noticed. Special attention needs to be paid to the following aspects of a workplace: floor surfaces and floor cleaning lighting footwear the layout attitudes to safety. a) Name at least three types of injuries that workers can suffer from a slip, trip or fall. ANTS,

6 b) In your own words, explain the following words and phrases (i) contaminants (ii) workers compensation c) Explain how the following aspects of a workplace are important in preventing slips, trips and falls. (i) Floor surfaces and floor cleaning ANTS,

7 (FOR ANTS TRAINING STAFF ONLY) Core LLN skills assessment summary Use the following form to record information about the LLN assessment and your judgement of the candidate s skills levels. Include any notes that may be useful. Candidate s name: Date assessed: Assessed by: Signature: Capable to undertake training: Yes No Assessment tasks completed: Yes No (Make notes about areas that require focus if any). Notes about educational background: Strengths and weaknesses: Other comments: Recommendations for support (if any): ANTS,

Language, Literacy and Numeracy Core Skills Survey - (Community Services)

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