EXECUTIVE SEARC CH H PROPOSAL

Transcription

1 EXE ECUTIVE SEA ARCH PRO OPOSAL

2 HealthTechS3 s Executive Recruiter, Peter Goodspeed, understands the unique challenges of today s hospitals. Whether finding a candidate for a rural hospital or searching for a multi-hospital system, Peter focuses on the desired qualifications and specific needs of each hospital facility, board, or health system. Peter Goodspeed Vice President of Executive Search HealthTechS3 Executive Search Services Prior to joining HealthTechS3, Peter worked in healthcare as an executive recruiter and spent many years with Witt/ /Kieffer Ford Hadelman & Lloyd,, which is one of the largest healthcare search firms in the country. His clients included community hospitals, academic medical centers, hospital systems, HMOs and medical group practices across the country. Goodspeed received an AB degree from Lafayettee College in Pennsylvania and an MBA from the University of Houston. Each Search Follows the Following Key Steps Site Visit We will coordinate an onsite visit with you to have conversations with selected key individuals with whom the successful professional will interact and to gain insight into the organization s culture, community and working environment. At the conclusionn of our time together, we will review the results of our conversations, provide guidance and set dates for future meetings to update you on our progress. P age 1

3 Leadership Profile We will prepare a profile reflecting our perspective as a result of the site visit which includes informationn about the community, the position and the desired attributes for the prospective professional, as well as the key operational l, strategic and financial challenges the successful candidate will need to address. Your input and approval will be solicited in finalizing this key document which is very important to the process in that it will: Clarify the information obtained on the site visit. Serve as a marketing instrument, which is shared with potential qualified candidates. Provide insightss into the strategic challenges facing the potential candidates. Serve as a frame of reference for evaluating candidates as the process progresses. Recruiting and Sourcing Based on the leadership profile, we will devise a recruitment plan to attract excellent, qualified candidates. We pride ourselvess on our comprehensive recruiting process. We identify potential and qualified candidates who we contact directly. Candidates are screened to identify those who best fit the specificatio ons and will be of most interest to you. Our candidate sourcing process for all assignments includes: Directly contacting potential candidates using multiple data bases and other national sources. Conferring with HealthTechS3 professionals and their respective networks. Contacting potential candidates and sources from related prior searches. Targeted requests from within our network for candidate referrals. Advertising and web postings on professional association sites such as ACHE, AONE, MGMA, HFMA, LinkedIn, Indeed, NRHA, ACPE, HIMSS, and others as appropriate. Networking and sourcing with key special interest groups. Diversity and Inclusion HealthTechS3 is committed to providing equal employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual s ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law. P age 2

4 Candidate Interviews After the initial review of potential candidates, we will personally interview all selected candidates and check their preliminary references. During the personal interview, we ascertain thee candidate s character, management style, interpersonal skills, goals and other factorss that would affect the potential match with your organization. The final candidate summaries include resumes, references and personal summaries. Client Interviews We will work with you to schedule interviews on site. We can work with you to prepare interview questions (if desired). Depending on the position, follow-up interviews usually take place over a two-day with period and are scheduled the remaining candidates who are usually accompanied by their spouses. Negotiation and Conclusion Typically, the final negotiations are anticlimactic. Our search process is designed to recruit leaders who are eager to accept the position. We work diligently and expeditiously. Guarantee If you employ a candidate recommended by HealthTechS3 and he/shee is terminated or resigns within twelve (12) months, we will recruit another candidate at no charge except for out-of-pocket expenses associated with the new search. About HealthTechS3 HealthTechS3 is a 45 year old, award winning healthcare consulting firm based in Nashville, Tennessee with clients across the US. We are dedicated to the goal of improving performance, achieving compliance, reducing costs, and ultimately, improving patient care. By leveraging consultants with deep healthcare knowledge and experience, HealthTechS3 provides actionable insights and guidance that supports informed decision making and drives efficiencies in performanc ce. Our consultants are former hospital leaders and executives. HealthTechS3 has the right mix of experienced professionals thatt services hundreds of hospital clients across the nation. HealthTechS3 offers flexible and affordable services, consulting and technology as we focus on delivering solutionss that can be implemented and provide a positive, measurable impact. P age 3

5 With approximately 50 hospital clients across the nation, HealthTechS3 is proud to work with people dedicated to service excellence in the healthcare field. Below is just a partial listing of the many awards and recognitions received by our clients. Hospital Client Recognitions January 2015 Becker s 50 Rural CEOs to Know Nicole Clapp, Grant Regional Health Center John Gallagher, Sunnyside Community Hospital Chandler Ralph, Adirondack Health Phil Stuart, Tomah Memorial Hospital April 2015 HealthStrong Top 100 Hospitals (ivantage Health Analytics) Barrett Hospital & Healthcare e Carlinville Area Hospital Grant Regional Health Center Hammond-Henry Hospital Hillsboroo Area Hospital Tomah Memorial Hospital May 2015 Becker s Top Hospitalss for Physician Communication (scored 92% or higher) Spooner Health System score 94% Tri Valley Health System score 93% Grant Regional Health Center - score 92% June 2015 Becker s 100 Great Community Hospitals Adirondack Health Grant Regional Health Center Hammond-Henry Hospital June 2015 Top 100 Critical Access Hospitals (ivantage Health Analytics) Barrett Hospital & Healthcare Hillsboro Area Hospital Tomah Memorial Hospital July 2015 Most Wired Hospitals Small & Rural (published H&HN magazine) Hammond-Henry Hospital Sunnyside Community Hospital September 2015 Becker s 50 CAH CEOs to Know Nicole Clapp, Grant Regional Health Center Florence Spyrow, Hammond-Henry Hospital Ken Westman, Barrett Memorial Hospital P age 4

6 Summary of Services HealthTechS3 is a 45 year old, award winning healthcare consulting firm based in Nashville, Tennessee with clients across the US. We are dedicated to the goal of improving performance, achieving compliance, reducing costs, and ultimately, improving patient care. By leveraging consultants with deep healthcare knowledge and experience, HealthTechS3 provides actionable insights and guidance that supports informed decision making and drives efficiencies in performanc ce. Our consultants are former hospital leaders and executives. HealthTechS3 has the right mix of experienced professionals that services hundredss of hospital clients across the nation. HealthTechS3 offers flexible and affordable services, consulting and technology as we focus on delivering solutionss that can be implemented and provide a positive, measurable impact. Strategy Strategic Planning and Market Share/Environmental Analysis HealthTechS3 offers hospitals expert consultation and guidance throughout the planning process. As part of each customized planning engagement,, HealthTechS3 professionals analyze market data, conduct interviews with key stakeholders, perform strengths, weaknesses, opportunities, and threats (SWOT) analysis, evaluate the hospital s financial performance, preparee financial projections incorporating local market assumptions, facilitate the planning retreat and develop a draft strategic plan. Community Health Needs Assessment In consultation with your governing board, steering committee and community partners, HTS3 consultantss will facilitate development of your initial or subsequent Community Health Needs Assessment. The goal is to identify community resources and community needs that will enable you to make informed decisionss in the buy/build/partner scenarios involved in developing a solid community care strategy that encompasses pre-acute/community care, acute/hospital care, and post-acute care. (This iss often the first step in developing a population health management strategy.) Operations Performance Optimization Services HealthTechS3 offers financial performancee optimization services focused on meeting the challenges of independent hospitals today. Our team of experienced consultants uses a comprehensive approach to assess your hospital s unique needs and determine a P age 5

7 recommended plan of action focused on sustainable e financial performance. Once a plan is developed, HealthTechS3 s team can provide strong support during the implementation of the changes required for your hospital s optimization. Lean Creating a Lean culture provides the common language and tools necessary to reframe how we think about problem solving at all levels. In order to have a true cultural shift towards a Lean way of thinking, new skills must be learned at all levels.. To assist with learning new skills, a HealthTechS3 consultant will: Provide overview and expectations onsite to executives and managers. Teach a complete Lean identified instructors. course on site and teach an instructor class to the 2 or 3 Coach the identified instructors through teaching a course of their own. Create an asynchronous resource for the instructors with monthly virtual educational opportunities for instructors. Conduct follow up evaluation of implementation status off projects. Compliance Consulting Services Compliance Consulting Services include assessment of your compliance program, implementation support, and individual compliance e element implementation as well as educational presentations. We provide quarterly compliance webinars and an annual OIG work plan webinar to assist in the marketing of compliance services. Assessment of the Compliance Program effectiveness includes an assessment for each of the seven OIG essential elements: Standards & Procedures Oversight Education & Training Monitoring & Auditing Reporting Enforcement & Discipline Response & Prevention P age 6

8 Optimum Productivity Enhancer Tool HealthTechS3 provides full service software and on-site consulting using our Optimum Productivity Enhancer to improve staffing efficiency. We have developed a collaborative approach to understand your specific staffing needs. We identify opportunities for improvement by assessing your work processes, staff mix, minimum staffing levels and industry standards. Based on the analysis, we work with you to develop and implement realistic targets and a method for tracking and reporting productivity on a bi-weekly basis. Physician Practice and Clinic Assessment HealthTechS3 offers a variety of consulting services related to provider clinics and employed physician practices. Many healthcare institutions have begun employing physicians or purchasing existing practices. HealthTechS3 can assist organizations in improving the integrationn of these practices into the health system structure, stemming financial losses, improving operational performance and enhancing patient access to services. Our offered services include: Assessment of clinic operations ncluding staffing productivity with benchmarks, patient access, business and clinicall workflows,, facilities and front office practices. Practice governance and organization (includes structural and organizational recommendations). Physician compensation review (includes business-level review of compensation model and recommendations for discussion with your healthcare legal counsel). Finance Supply Chain Management We have comprehen nsive operational and financial databases, supply spend metrics and revenue benchmarking that can help your hospital identify expense reductions and revenue enhancement opportunities within your supply chain. Our HealthTechS3 team can work with medical staff, department managers and executives to implement supply-chain best practices and reduce non-labor expenses. Supply chain metrics benchmarking reports, specifically targeted for the small community hospital, compare seven universally measured areas. Additional comparisons drill down to department level spending including, surgery and pharmaceutical costs. Utilization & Management: Through an existing group pricing organization (GPO), HealthTechS3 can help hospitals access negotiated pricing for the purchase of clinically effective products and technology at the best price possible. Our team can provide customer service support to assist with vendor selection, pricing and conversion to optimize savings for your hospital. P age 7

9 Capital Equipment Budgeting: Working with MedAssets, annual capital equipment budgets are aligned with current contracts to provide a roadmap for your facility early in the process of evaluating and acquiring big-ticket items. Equipment pricing proposals are reviewed and validated to ensure all terms and conditions, warranties, and pricing is accurate. Engaging MedAssets Construction Services as part of your facility s project provides overall project management tracking, monitoring and reporting resulting in 8-10 percent savings on subcontractor best bids. Reimbursement Optimization A service developed to help rural and community hospitals and clinics, HealthTechS3 can help you identify opportunities for improvement as well as provide resource for resolution so that your cash flow is consistent and strong. HTS3 offers hospitals the following services: On-site assessment of revenue cycle and business office operations. Revenue cycle improvement plan efficiency. to increasee cash flow and improve department Accounts receivable analysis to improve collections processes. Interim management and staffing assistance (business office manager/director, biller, collector). Accounts Receivable Software Through HealthTechS3 s affiliated company, GAFFEYY Healthcare, hospitals gain access to breakthrough, web-based revenue cycle software as well as collections services. SaaS-based Software Solutions: GAFFEY AlphaCollector application. Collections managementt and reporting software GAFFEY AutoStatus Automated claims statusing. Accounts Receivable Collection Services Retroactive Medicaid Search Service Review of all self-pay patient accounts to determine opportunities for retroactive Medicaid reimbursements. AR Collections Services short-term or long-term collections projects. P age 8

10 Clinical Clinical Quality and Performance Improvement Quality/Performance Improvement includes off-site review of Quality Plan, quality initiatives and metrics. On-site visit(s) offer staff and Board education, assistance with appropriate data collection, understanding of analysis and reporting of meaningful data with continual improvement planning. Additional service is offered for development of applications for respective State Quality awards. Our approach starts with an in-depth assessment of your program and based on that assessment, we collaboratively develop a detailed plan for improvement. We will provide education for your team and Board including: role of the quality committee, how to engage staff and providers in the quality agenda, how to choose meaningful improvement initiatives and the role of data and performance scorecards. Population Health Manageme ent As healthcare transitions from volume based care to value based care, hospitals are being forced to recognize that not all patient volume is good volume. It is in managing that volume and directing their patient population to the right care settings that hospitalss will be empowered to navigate the upcoming landscape in the everr changingg American health care landscape. Population health is a potent opportunity for community, acute, and post- acute health care providers to work together to improve health outcomes for their patients and to best manage identified patient groups (a population) to diminish their impact on the hospitals margin. In addition, these changes have the opportunity to directly impact reimbursement dollars by improving i patient engagement, diminishing readmissions, ensuring right utilization of ED services, and controlling the care spend in ACO and bundled payment agreements. HealthTechS3 can assist in developing the following Readmission Strategy Chronic Care Manageme ent Strategy ED Utilization Strategy Bundled Payment Strategies P age 9

11 CrossTX Chronic Care Management Platform CrossTX Platform supports bi-directional care coordination to manage referrals and community resourcess centered on a care coordinator/case manager. This person can request, schedule, coordinate, and document interactions with healthcare providers, specialists, and community resources to maximizee the individual patient s health and wellbeing. Our product contributes to better health and care for individuals by managing your population s chronic conditions. CrossTx has built a clinical workflow designed around the best practices for care plans and chronic condition management. You can track the time your staff is spending coordinating care for your patients and streamline referral management and community health and wellness resources to communicate observations and concerns on a patient s wellbeing directly with a provider's office or designated care coordinator/case manager. CrossTx Chronic Care Management provides valuablee information in a systematic and timely manner and can greatly increase the efficiency, quality, and quantity of patient care coordination while documenting eligibility for reimbursement. Survey Preparation We provide mock surveys with one or two nurse surveyors to assess survey readiness with respect to regulatory standards including: Centers for Medicare and Medicaid Services (CMS), The Joint Commission (TJC), Det Norske Veritas (DNV), Healthcare Facilities Accreditation Program (HFAP) and State. Our mock surveys encompass various sites of care including Hospital; Long Term Care; Skilled Nursing; ; Home Health; Hospice; Rural Health Centers and Behavioral Health. We utilize the tracer methodology and focused reviews to assess your current status and collaborate with youu to develop a plan with measures of success to attain continuous survey readiness. Our consultants can also provide consultation and assistance to develop and submit a written plann of correction resulting from a state or other accreditation agency survey. We also can support and assist in implementing the plan of correction and maintaining continuous survey readiness. For more information, please contact: Peter Goodspeed Vice President of Executive Search HealthTechS33 peter.good dspeed@ht-llc.com Direct: (972) Cell: (972) Website: www. HealthTechS3.com P age 10