Medication Adherence. Pharmacy and Pharmaceutical Sciences

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1 Pharmacy and Pharmaceutical Sciences Medication Adherence Sabrina Anne Jacob B.Pharm(Hons.), MPharm, PhD(Clinical Pharmacy) Lecturer School of Pharmacy Monash University Malaysia

2 Adherence is the extent to which a person s behavior taking medications, following a diet, and/or executing lifestyle changes corresponds with agreed recommendations from a health care provider. World Health Organization Sabate E. Adherence to Long-term Therapies: Evidence for Action. Geneva: World Health Organization

3 Nonadherence by the numbers 50% of patients with chronic disease do not take their medications as prescribed. Cost of non-adherence in the U.S. exceeds $100 billion annually. 1/3 to 2/3 of all medication related hospitalizations in the U.S. are the result of poor medication adherence. Non-adherence accounts for 30-50% of treatment failures. Brown, Marie T, Bussell, Jennifer K. Medication Adherence: Who Cares? Mayo Clinic Proc. 2011; 86(4): Medication Adherence Time Tool: Improving Health Outcomes. Accessed 6/18/2013. Available at: Case Management Society of America. Case Management Adherence Guidelines. Version 2.0. Little Rock, AR: Case Management Society of America 2006 PAC3351 Contexts for Practice 3

4 Facts About Medicine Taking 1/3 of patients always take prescribed medicines as recommended 1/3 take it sometimes 1/3 never take their prescribed medicines Two thirds do not take their medications as prescribed!

5 Average Adherence in Studies of 17 Disease conditions Symptomatic conditions Chronic conditions

6 Age Language Beliefs Knowledge Motivation Regimen Complexity Duration of treatment Frequent changes Impact on lifestyle Diuretics Interactions with alcohol Driving Past experiences with treatment Socioeconomic status Level of education Race: Culture and lay beliefs Distance from treatment centre Patient-provider relationship Failures of communication Poorly developed health services Inadequately trained Overworked Severity of symptoms Nature of the disease (acute/chronic) Level of disability Rate of progression Prognosis Comorbidities 6

7 The role of pharmacists Patient-centered approach Shared decision-making Systematic follow-up Achievable outcomes Social support Verbal and nonverbal Aids/tools Drugs don t work in patients who don t take them - former U.S. Surgeon General, C. Everett Koop 7

8 Methods to increase adherence Linking with daily activity Compliance-aids Specialized labels Involve caregivers Behavioural counseling Patient education Goals/systematic plan Rewards Simple regimens Formulations Prompts/reminders Medilist Family members Alarm beepers Mixing with foods Administration aids PAC3351 Contexts for Practice 8

9 PAC3351 Contexts for Practice 9

10 Sample pictogram labels (from left) Pictogram 1: This medicine can cause drowsiness and enhance the effect of alcohol. Do not drive or operate machinery. Pictogram 2: Take with or after food. Pictogram 3: Take one twice a day in the morning and in the evening. Pictogram 4: Take one twice a day PAC3351 Contexts for Practice 10

11 Pharmacy and Pharmaceutical Sciences CURRENT SCENARIO IN INDONESIA

12 PAC3351 Contexts for Practice 12

13 PAC3351 Contexts for Practice 13

14 PAC3351 Contexts for Practice 14

15 PAC3351 Contexts for Practice 15

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18 PAC3351 Contexts for Practice 18

19 Pharmacy and Pharmaceutical Sciences Medication Therapy Adherence Clinic (MTAC)

20 First introduced in 2004 as part of the clinical pharmacy services in the Ambulatory Clinic System Emphasizes medication management to improve quality, safety, and cost-effectiveness of patient care Services: Drug therapy monitoring Patient education Clinical pharmacokinetic consultation Laboratory monitoring Dosage adjustment The primary objectives: to optimise drug therapy, to improve medication adherence and to reduce or prevent the occurrence of adverse events and complications due to the drug regimen. 20

21 MTAC Services in Malaysia Psychiatry Warfarin Respiratory Diabetes Stroke Rheumatology Psoriasis Haemophilia Retroviral diseases 21

22 22

23 MTAC Services Set-up within clinic Private Patient education is key Logistics Time per patient Staffing Member of healthcare team review, referral Dispense in clinic Appointment 23

24 Components Interview Contract Pharmaceutical care Intervention/referral Patient education Systematic follow-up Monitoring Documentation Clinic staff 24

25 Pharmacy and Pharmaceutical Sciences Design and set up of MTAC services in the community and hospital setting

26 26

27 Pharmacy and Pharmaceutical Sciences MTAC: DIABETES

28 1- Patient Selection 1. Patients with uncontrolled DM HbA1c > 8% FBS > 6.1mmol/l 2hrs post prandial sugar level > 8.0mmol/l 2. Comorbidities 3. Multiple Rx 4. Complications (macrovascular and microvascular)

29 2- Initial Assessment Baseline VS & Labs Past medical and medication history Social and family history Medication knowledge Adherence Rx-related problems and issues MTAC Mission Benefits Goals Drug therapy-related needs Rights and responsibilities Sign informed agreement Tagging

30 PAC3351 Contexts for Practice 30

31 3- Appointment Need of assessment after initial visit Current health status Other clinic appointments Medication refills Change in medication Patient s ability to handle one month or more of medication supply Visit schedule at DM clinic Other reasons ER visits, worsening of symptoms, increased clinic visits etc

32 4- Second and Subsequent Visits Assessment of glycemic control and discussion of clinical results Therapeutic goals Adherence (reassurance and reinforcement) Interview Education Documentation lab, self monitoring results Pharmaceutical care DRPs, interventions Nonpharmacological Monitoring

33 PAC3351 Contexts for Practice 33

34 5- Patient Education

35 6- Documentation Demographic PMH/PMxH SH/FH Allergies VS Lab Assessment of patient s medication knowledge Assessment of patient s adherence PC issues and pharmacist s plans

36 PAC3351 Contexts for Practice 36

37 PAC3351 Contexts for Practice 37

38 PAC3351 Contexts for Practice 38

39 Pharmacy and Pharmaceutical Sciences MTAC: WARFARIN

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41 PAC3351 Contexts for Practice 41

42 PAC3351 Contexts for Practice 42

43 PAC3351 Contexts for Practice 43

44 PAC3351 Contexts for Practice 44

45 PAC3351 Contexts for Practice 45

46 PAC3351 Contexts for Practice 46

47 PAC3351 Contexts for Practice 47

48 PAC3351 Contexts for Practice 48

49 Pharmacy and Pharmaceutical Sciences COMMUNITY PHARMACY

50 Community Pharmacy Long Term Conditions (LTC) Service. The Service includes developing a Medicines Management Plan (MMP) outlining how the patient can be supported to better self -manage their medicines, such as reconciling medicines, synchronizing prescriptions, and providing other aids such as compliance packs or reminders. Develop MMP and use this to record which service aspects have been provided Proactively provide monthly support and care for the patient Reassess the patient at least once a year Work with other pharmacists and health professional in the best interests of the patient

51 Patient selection Patient has experienced a transition of care, and his or her regimen has changed Patient is receiving care from more than one prescriber Patient is taking five or more chronic medications (including prescription and nonprescription medications, herbal products, and other dietary supplements) Patient has at least one chronic disease or chronic health condition (e.g., heart failure, DM, HPT, hyperlipidemia, asthma, osteoporosis, depression, osteoarthritis, COPD) Patient has laboratory values outside the normal range that could be caused by or may be improved with medication therapy Patient has demonstrated nonadherence (including underuse and overuse) to a medication regimen 51

52 Patient selection Patient has limited health literacy or cultural differences, requiring special communication strategies to optimize care Patient wants or needs to reduce out-of-pocket medication costs Patient has recently experienced an adverse event (medication or non-medication-related) while receiving care Patient is taking high-risk medication(s),including narrow therapeutic index drugs Patient self-identifies and presents with perceived need for MTAC services 52

53 Medicines Management Plan Identification of factors contributing to non-adherence or medicines use problems (including understanding of the medicines or the health condition) and recording of facts to support these identified medicine use issues Planning on how to improve self -management of medicines Implementation of the agreed changes with the patient Review how the changes are being embedded and whether the patient s self-management of medicines is improving. 53

54 Reconciliation A process to check that what the patient is taking is what it was intended they should be taking. It is an important first step Reconciliation is about obtaining an accurate, current and complete list of a patient s medicines, allergies and any previous ADR from a reliable source (or sources) and comparing this with the list of current prescribed medicines and documented allergies and ADRs The aim is to have one source of truth for the patient s medicine regime 54

55 Reminders Reminders are a simple way to ensure the patients know when their medicines are about to run out and have time to arrange for a visit to the doctor for a new prescription or a trip to the pharmacy to pick up a repeat prescription You can remind patients: When a new prescription is due To pick up a repeat prescription To bring in unused medicines 55

56 Reminders Phone call Text Stickers to go in diaries Magnets that can be written on for the fridge. Electronic diary appointments for those patients that prefer communication (e.g.outlook) Postcard reminders (Hong Kong HT study) Alarm beepers Engaging family members Medilist 56

57 Pharmacy and Pharmaceutical Sciences Thank you Questions? 57

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