Introduction to the Provider Care Management Solutions Web Interface
|
|
- Winifred Morrison
- 5 years ago
- Views:
Transcription
1 Introduction to the Provider Care Management Solutions Web Interface Release 0.2 Introduction to the Provider Care Management Solutions Web Interface Purpose Provider Care Management Solutions (PCMS) is a web-based application available to practices participating in the Enhanced Personal Health Care program. Through alerts, dashboards, and reports, PCMS gives practices the tools they need to manage their patients health and to thrive in a value-based payment environment. The application helps practices stratify their patient population based on risk and prevalence of chronic conditions, and it offers actionable clinical insights, including alerts to potential gaps in care and flagging patients at high risk for readmission. The deployment of the software capabilities will occur in phases with the pilot starting in December of 2013 and the final phase planned for delivery in The full scope will allow practices to both monitor and improve performance in the Enhanced Personal Health Care payment model, connecting the dots between the actionable activities and value-based financial incentives. This includes provider and member- level quality performance scores in an effort to improve quality of care, as well as reports that can help identify cost savings opportunities such as potentially avoidable ER visits and provider referrals. In short, PCMS offers tools and information that enable holistic care management, helping transition practices into a patient-centered care model focused on managing total cost and quality of care. This Quick Reference Guide introduces the new web interface, and guides the end user through each section of the web interface in order to pull All Patient (Attribution), Hot Spotter Chronic, Hot Spotter Readmission, Care Opportunity and Inpatient Authorization reports. We will cover how to filter the reports using several filter options. In addition to filters, we will identify icons, how to get more information by hovering or clicking, and basic navigation. This guide will help you easily navigate through the web application to obtain comprehensive clinical information. 1 of 24
2 Login Home Page Log in to Availity Navigate to POIT From the Report Search page select Launch Provider Care Management Solutions The landing page for the application is shown below and includes: Home Page view and Population Management view tabs Tickers o Patients o Readmission Hot Spotters o Chronic Hot Spotters o IP Authorizations o Care Opportunities Dashboard o Care Opportunity by Condition s Tickers Provider Dashboard 2 of 24
3 Home Page Field Description Provider Group The provider group the report is for Tickers Tickers allow the user to view key metrics on the Home page, including trends in their patient population. Clicking on the ticker displays patient information found in the Population Management view. Field Attribution Readmission Hot Spotters Chronic Hot Spotters IP Authorizations Description Shows the number of attributed patients, including a count of newly-attributed patients for the current month. Click on the Attribution ticker to display a list of all attributed patients. This report is updated monthly; however, inactive members fall off daily. Shows the number of Hot Spotter patients with readmissions, the count from the previous month displays and includes an arrow showing the trend. Click on the ticker to display a list of all Hot Spotter readmission patients. Updated daily. Shows the number of Hot Spotter patients with chronic conditions and the number of cases last month with an arrow showing the trend. Click on the Chronic Hot Spotter ticker to display all chronic Hot Spotter patients. Updated monthly. Shows the number of current inpatient authorizations and the number authorized on the previous day, with an arrow showing the trend. Click on the IP Authorization ticker to display a list of all patients with an inpatient authorization. Updated daily. 3 of 24
4 Care Opportunities Shows the current number of Care Opportunities and the number of Care Opportunities last month with an arrow showing the trend. Click on the Care Opportunities ticker to display the Care Opportunities list. Information is updated monthly and refreshed daily. Patients status may change on a daily basis. Once a past due care opportunity is resolved, it may take a few months to display, as the data is based on periodic claims data updates. Dashboards Dashboards highlight key information. They provide a quick view of what you will see in the Population Management view. For example, the practice may identify which conditions have the most Care Opportunities as a way to prioritize care coordination and planning. Field Dashboard Description Care Opportunities by Condition Shows which Care Opportunities are most prevalent by condition. Click on the Care Opportunity Dashboard to view the Care Opportunities screen. 4 of 24
5 Hover Over Dashboard Care Opportunities By Condition When you hover over any of the opportunities, additional information displays to indicate the number past due, those due in 30 and 60 days, and the Close Ratio (the number of completed measures divided by the total for the rolling 12 months) 5 of 24
6 Management: All Patients Click on the Population Management tab to see a list of all attributed patients. There are two views under Population Management: 1. All Patients 2. Care Opportunities. Below is a view of All Patients. Filter Patients Using Simple Provider teams can filter the patient list into four different filtered views, using the simple filter checkboxes at the top. See below. Hot Spotter Chronic Hot Spotter Readmission New Patient, or Inpatient Authorization. Most information displayed in Day 1 reports is available using these filters. 6 of 24
7 Management: All Patients When you filter the list, the system will show you what you have filtered. In the example below, the list is being filtered to display Hot Spotter Chronic and Inpatient Authorization, which appear on the green banner. When you filter the list, only patients who meet both criteria display. For example, above, only Hot Spotter Chronic patients who also had inpatient authorizations are displayed on this report. Anytime you choose a filter, it will display in the green banner to the upper -left side of the screen as shown above. 7 of 24
8 Management: All Patients Icons New The icons you see below are situated to the right of the attributed patient to represent reports they are on. When you filter the data, all patients on the list will display the same icon but may also display additional icons. New attributed patients. When you hover over this icon it will display the attribution date and reason. Hot Spotter Chronic Hot Spotter Chronic Flame with a raised C.. When you hover over this icon it will display the risk drivers associated with the patient s conditions. Hot Spotter Readmission Hot Spotter Readmissions Flame with a raised R. When you hover over this icon it will display associated risk drivers. Inpatient Authorization Inpatient Authorization. Hover over the red cross icon to get more information, including the inpatient facility, length of stay, admission date, admitting diagnosis, and readmission risk. 8 of 24
9 Management: All Patients Report Date Export Report The Report Date displays in the upper right of the Population Management view. On the upper right side of the screen near the date, there is a button to export your report to Excel. More on this later. Patient Search You can search for patients using the Search field found on the upper right side of the screen. Patient Information Input the patient name and click on the Spyglass to search. The patient s record will display. The patient lists contain the following information about the member. First and last name F or M for female or male Age Icons indicating lists on which the patient appears Attributed provider Health Organization of the provider Prospective risk score (including an up or down arrow to indicate change when equal to or greater than 10% from the last month), The number and type of Care Opportunities, conditions and visits associated with the patient See the screen shot below. 9 of 24
10 Management: All Patients Patient Detail To see more patient detail, click on the + sign to the left of the patient name and it will provide more detailed information on the patient including member ID, line of business, product and patient phone number. Hover Over Care Opportunities Information Icon Care Opportunities Hover over the information icon to the right of the patient s Care Opportunities, Conditions and Visits columns for more information. By hovering over the icon next to the number of Care Opportunities, you will see the condition, the last service date (when available) and the clinical due date for open Care Opportunities. See below. Care Opportunities are color-coded based on whether the opportunity is past due (red), due in 30 days (orange) or due in 60 days (yellow). Open Care Opportunities are discussed when we turn to the Care Opportunities view. 10 of 24
11 Management: All Patients Hover Over Conditions Information Icon Hover over the information icon to the right of the conditions field to see the patient s conditions or past medical history of conditions. See below A list of conditions displays for the patient. 11 of 24
12 All Patients Hover Over Visits Information Icon Hover over the information icon to the right of the Visits field to see that patient s visit history during the 12-month period based on the count from current approved claims, including outpatient and inpatient services. You will receive information on five basic visit categories: 1. Outpatient 2. Professional (PR) 3. Urgent Care 4. Emergency Room 5. Inpatient See below. The Advanced can be used to filter the patient list for any of these types of visits. Professional visits may also be filtered by more detailed type, which we will describe next. 12 of 24
13 Management Advanced Advanced Expand or collapse filter list on right In addition to the simple filters on the top of the page that let you filter on Hot Spotter Chronic, Hot Spotter Readmission, New Patient, and Inpatient Authorization, there are additional Advanced on the right side of the page. These filters let you further refine your searches. Now, let s see how to find and use them. Expand or Collapse Advanced Filter List on Right In order to expand the filters pane, click on at the top of the vertical bar to the right. To collapse the filters, click on the same icon or the small arrow at the bottom of the vertical filters bar. Click to Expand Click to Collapse 13 of 24
14 Management: Advanced Advanced Condition The Advanced let you filter by: 1. Conditions 2. Risk Drivers 3. Visit Types 4. Care Opportunities 5. Organizations To filter your report, click the down arrow to the far right of each filter to expand the filtering options for each category. You may select a condition such as Asthma in addition to the simple Hot Spotter Chronic filter to see how many asthma patients are on the Hot Spotter report. First select the Hot Spotter Simple Filter at the top of the Population Management screen. For Advanced, you can either type the entry into the Search field or select the down arrow key to right of the type of filter you want to expand so you can choose from the list. When you have selected your filters, click on the Update button at the bottom of the advanced filters section. To remove some of the filters use the green navigation bar to go back one level and de-select the unwanted filters. To de-select all filters, select the Reset button to remove all filters selected both from the simple filters on top as well as the advanced filters to the right side. 14 of 24
15 Management Advanced Risk Driver To search for risk driver filters, type the risk driver into the Search field or expand the filter list under the Risk Drivers header using the arrow to the far right of the category to expand the list. Select the filter(s). Select Update to include the criteria in the search, or Reset to remove all the filters. 15 of 24
16 Management Advanced Visits To search using Visit Types filters, click on the downward arrow to the far right of the visits filter to expand the list of available visit filters. Visits can be filtered into five main categories: 1. Outpatient 2. Professional Services 3. Urgent Care 4. Emergency Room 5. Inpatient You can drill down to more specific types of Professional visits as well. Perhaps you want to filter using the PR-attributed provider Visits filter. This filter will generate patients who have had visits to their attributed provider. Select the filter you want to use and click on Update or Reset to remove the filters. 16 of 24
17 Management Advanced Care Opportunity Users can search for care opportunity filters by typing the risk driver into the Search field or expand the filter list using the arrow to the far right side of the category. You may select a whole category such as Diabetes which includes all the diabetic related measures, or filter by more specific measures shown underneath. Select Update to search or Reset to remove the filters. 17 of 24
18 Management Advanced Organization You may filter by organization by typing the organization name into the Search field or expand the filter list using the arrow to the far right side of the category. You may select a Provider Group or filter down to more specific provider detail under the category. Select Update to search or Reset to remove the filters. 18 of 24
19 Management: Export Reports Export Reports You may export a report by clicking on the Export button. Select which fields to include in the report. Some fields are pre-selected but you can de-select fields as necessary. For the pilot we will be exporting to Excel (not PDF) so the PDF button won t display until a future release in See below. 19 of 24
20 Management: Care Opportunities Care Opportunities We have been discussing the All Patients view. Now we turn to Care Opportunities, which is the second view under Population Management. Select Care Opportunities at the top of the page. See below. The Care Opportunities view provides more detailed information to help practices manage their whole patient population The screen shows conditions (and the measures associated within those conditions). Measures are color-coded red for past due, orange for measures due in 30 days, and yellow for measures due in 60 days. The graph displays where the most Care Opportunities are. If the provider group does not have any Care Opportunities for a measure, the bar won t display. 20 of 24
21 Management: Care Opportunities More Information Click on a condition on the graphic display (as shown above) to get more information on specific measures. For example, if you click on Diabetes, you will pull up the Care Opportunities associated with that category, as shown below. Hover over Care Opportunity To see more information on the Care Opportunity, hover over the condition. The system will show the close ratio (which is the number of completed measures divided by the total for the rolling 12 months) and how many patients are past due, due in 30 days, 60 days and the total. See below Click on a Condition The patient list that displays under the condition includes only members with that condition. See below. In this view the patient list includes much the same information as All Patients view, but also includes color coding for the next clinical due date for all upcoming opportunities. 21 of 24
22 Care Opportunities Continued Expand the Patient Row To see all patients Care Opportunities, expand the row by clicking on the + icon to the left of the patient s name (see below) to reveal the view shown below. You may have selected Care Opportunities for Diabetes, but when you expand the patient record, it shows all Care Opportunities (not just opportunities for Diabetes) and the next clinical due date. Filter by Patient or Provider The Patient List or Provider List options can be found in the upper left corner of the patient list view. The default is Patient list but you can also choose the Provider radio button. It displays the providers who have patients with Care Opportunities. You can use this field to identify which physician has the most past due opportunities. Click on the icon to the right of the Total column to produce a list of all patients for that provider. Care Opportunities Continued Filter by Status In the Care Opportunity view, the advanced filters on the right side can be used to filter on care opportunity Status (past due, due in 30 days, due in 60 days, complete). Click on the Status filter and make a selection. Click on Update. Care opportunity types cannot be displayed across conditions. Please select care opportunity types within a single condition. 22 of 24
23 Selected status will remain color coded and all other statuses will turn to grey on the graphic display. Show Status Detail When Greyed Out To clear selected advanced filters, click on Reset. Note: Care Opportunities that are complete do not show up on the graph by default and display on the graph as greyed out. By default, the status of all other Care Opportunities show on the graph unless you filter them out. Then the filtered category will appear in grey. To view completed Care Opportunities or those not previously selected, double-click on the greyed out status bar in the legend to see details. Use the boxes the steps to co The completed Care Opportunities will display on the graph and display in the patient list. 23 of 24
24 Care Opportunities Continued Status Detail continued The patient list will display with the Next Clinical Due Date showing in red (when any opportunities are Past Due). See below. Patient Detail Click on the + to the left of the patient name in the patient list to see detail about completed Care Opportunities. All Care Opportunities will display, not just the completed opportunities. The Anthem National Accounts business unit serves members of: Anthem Blue Cross Life and Health Insurance Company and Blue Cross of California using the trade name Anthem Blue Cross in California; using the trade name of Anthem Blue Cross and Blue Shield for the following companies in: Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Connecticut: Anthem Health Plans, Inc.; Georgia: Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc.; Indiana: Anthem Insurance Companies, Inc.; Kentucky: Anthem Health Plans of Kentucky, Inc.; Maine: Anthem Health Plans of Maine, Inc.; Missouri (excluding 30 counties in the Kansas City area): RightCHOICE Managed Care, Inc. (RIT), Healthy Alliance Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-hmo benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits; Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada.; New Hampshire: Anthem Health Plans of New Hampshire, Inc. Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. ; Ohio: Community Insurance Company; Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123.; Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWi), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation (Compcare), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. In 28 eastern and southeastern counties in New York, Empire Blue Cross Blue Shield, the trade name of Empire HealthChoice Assurance, Inc., underwrites and/or administers the PPO, EPO, POS and indemnity policies. Independent licensees of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. 24 of 24
Introduction to the Provider Care Management Solutions Web Interface
Introduction to the Provider Care Management Solutions Web Interface Release 0.2 Introduction to the Provider Care Management Solutions Web Interface Purpose Provider Care Management Solutions (PCMS) is
More informationWellness on the Run. Show Me the Money- Help your employees lower their cost of care
Wellness on the Run Show Me the Money- Help your employees lower their cost of care Agenda 3 Keys to helping employees be better health care consumers Tools and Tips for saving money Health plan programs
More informationThe road to well-being. Vision Care
The road to well-being Vision Care Tools Tools Dear Employer, Are you ready to lead your employees on the road to well-being? One way to do it is by focusing on vision care for the next four months. We
More informationWelcome. Today s presentation will begin shortly.
Welcome Today s presentation will begin shortly. In order to hear the audio for this presentation, please turn up your speakers. If you d like to ask a question, please use the Q&A area of the console.
More informationMilestones and Indicators of Progress: A Reference for Patient-Centered Primary Care Participating Practices
Milestones and Indicators of Progress: A Reference for Patient-Centered Primary Care Participating Practices How to Use This Guide The following Program Milestones and Indicators of Progress are drawn
More informationICD-10 Frequently Asked Questions for Providers Q Updates
ICD-10 Frequently Asked Questions for Providers Q4 2012 Updates What is ICD-10? International Classification of Diseases, 10th Revision (ICD-10) is a diagnostic and procedure coding system endorsed by
More informationMyHealth Advantage Program Overview
MyHealth Advantage Program Overview Today s webinar We will provide in depth overviews of a new 360 Health Program- MyHealth Advantage, which is being added to your benefit offering at no additional cost
More informationCare Compact Guide Patient-Centered Specialty Care (PCSC) A Component of Medical Neighborhood Initiatives
Compact Guide Patient-Centered Specialty (PCSC) A Component of Medical Neighborhood Initiatives Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical
More informationHow to Promote Wellness and 360 Health Programs in the Workplace. Ted Carter
How to Promote Wellness and 360 Health Programs in the Workplace Presenter: Blanche Callahan Ted Carter Today s Agenda Goal: Learn how to promote wellness and available health programs in the workplace.
More information24/7 Nurseline and Future Moms. Presenters: Blanche Callahan
24/7 Nurseline and Future Moms Presenters: Blanche Callahan Agenda Goal: Learn about 24/7 NurseLine and Future Moms including how to promote the programs in the workplace. Frequently Asked Questions: 24/7
More informationLiveHealth Online. Quick and easy access to a doctor 24/7
LiveHealth Online Quick and easy access to a doctor 24/7 Have you ever been at work and didn t feel well? Maybe you had a fever or a sore throat but you didn t have time to leave and see your doctor or
More informationSite Manager Guide CMTS. Care Management Tracking System. University of Washington aims.uw.edu
Site Manager Guide CMTS Care Management Tracking System University of Washington aims.uw.edu rev. 8/13/2018 Table of Contents INTRODUCTION... 1 SITE MANAGER ACCOUNT ROLE... 1 ACCESSING CMTS... 2 SITE NAVIGATION
More informationPsychiatric Consultant Guide CMTS. Care Management Tracking System. University of Washington aims.uw.edu
Psychiatric Consultant Guide CMTS Care Management Tracking System University of Washington aims.uw.edu rev. 8/13/2018 Table of Contents TOP TIPS & TRICKS... 1 INTRODUCTION... 2 PSYCHIATRIC CONSULTANT ACCOUNT
More informationPsychiatric Consultant Guide SPIRIT CMTS. Care Management Tracking System. University of Washington aims.uw.edu
Psychiatric Consultant Guide SPIRIT CMTS Care Management Tracking System University of Washington aims.uw.edu rev. 9/20/2016 Table of Contents TOP TIPS & TRICKS... 1 INTRODUCTION... 2 PSYCHIATRIC CONSULTANT
More informationecrt System 4.5 Training
ecrt System 4.5 Training The Work List The Work List is displayed immediately after you log into the system. This screen lists the tasks that require attention. The Statements Awaiting Certification list
More informationBHH Dashboard Instructional Document for Providers. Introduction
Introduction The NJ2026 BHH Dashboard is a quarterly report covering a wide variety of metrics that relate to the BHH population. (NJ2026 is the reference number assigned to this report.) The report will
More information24/7 NurseLine & Future Moms Program Overview. September 29, am Central/ 12 pm Eastern
24/7 NurseLine & Future Moms Program Overview September 29, 2010 11 am Central/ 12 pm Eastern Today s webinar We will provide in depth overviews of two 360 Health Programs- 24/7 NurseLine and Future Moms
More informationHot Spotter Report User Guide
PATIENT-CENTERED CARE Hot Spotter Report User Guide Overview The Hot Spotter Report is designed to give providers and care team members a heads up when their attributed patients appear to be at risk for
More informationDonorCentral Handbook
DonorCentral Handbook www.stlgives.org Click on My Fund to log in The St. Louis Community Foundation s DonorCentral provides you online access to your fund activity and history. Depending on the parameters
More informationProgram Description. for Enhanced Personal Health Care* Modified 1/1/2014. *formerly referred to as Patient-Centered Primary Care
for Enhanced Personal Health Care* *formerly referred to as Patient-Centered Primary Care Modified 1/1/2014 1 Introduction In its 2001 seminal report Crossing the Quality Chasm: A New Health System for
More informationCare Management User Guide for Dashboards and Alerts. December 21, 2016
Care Management User Guide for Dashboards and Alerts December 21, 2016 Table of contents User Guide Care Management Dashboard and Alerts What are Care Management Alerts and Care Management Dashboards?...
More informationRETRIEVAL AND CRITICAL HEALTH INFORMATION SYSTEM
RETRIEVAL AND CRITICAL HEALTH INFORMATION SYSTEM USER GUIDE November 2014 Contents Introduction... 4 Access to REACH... 4 Homepage... 4 Roles within REACH... 5 Hospital Administrator... 5 Hospital User...
More informationAIM Specialty Health (AIM) overview
AIM Specialty Health (AIM) overview Agenda AIM programs How to obtain an Order Request online (Ordering/Servicing Providers) New for Servicing Providers! How to check status of an Order Inquiry (Order/Servicing
More informationMEDICAL SPECIALISTS OF THE PALM BEACHES, INC. Chronic Care Management (CCM) Program Training Manual
MEDICAL SPECIALISTS OF THE PALM BEACHES, INC. Chronic Care Management (CCM) Program Training Manual September 2017 Table of Contents CCM PROGRAM OVERVIEW... 4 3 STEPS TO BEGIN CCM:... 5 Identify the Patient...
More informationEmergency Care, Rx Writer, Exit Care
Sunrise Emergency Care Emergency Care, Rx Writer, Exit Care May 2013 v. 1.0 ED Display Board Log into Emergency Care/SCM. The View dropdown box will be populated with the views appropriate for your role
More informationQuick-start Guide: Using the Chronic Illness Intensity Index Report
Provider Bulletin Quick-start Guide: Using the Chronic Illness Intensity Index Report Understanding the report The Chronic Illness Intensity Index (CI3) Report provides detailed demographic and clinical
More informationDowntime Viewer User Guide for All Users
Downtime Viewer User Guide for All Users Overview... 1 Logging into Downtime Viewer... 1 Opening a Patient Chart in Downtime Viewer... 2 Patient Lists... 2 Clinics... 4 Navigating in the Patient s Chart...
More informationReports Glossary. Enhanced Personal Health Care
Enhanced Personal Health Care Reports Glossary This glossary is a reference for providers participating in Enhanced Personal Health Care. It is organized to allow the user to quickly find the definition
More informationMedicare Advantage. Annual Planned Visit Workbook
Medicare Advantage Annual Planned Visit Workbook Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO
More informationeinteract User Guide July 07, 2017
einteract User Guide July 07, 2017 This document covers the use of the einteract features in PointClickCare. Table of Contents einteract... 3 einteract Quick Reference Guide... 3 Overview of einteract...
More informationHELP - MMH Plus (WellPoint Member Medical History Plus System) 04/12/2014
MMH Plus Help Topics Home/Communications Eligibility Facility Report Lab Results Report Care Alerts Report Search Professional Report Pharmacy Report Medical Management Report Patient Summary Report Basics
More informationRETRIEVAL AND CRITICAL HEALTH INFORMATION SYSTEM
RETRIEVAL AND CRITICAL HEALTH INFORMATION SYSTEM USER GUIDE May 2017 Contents Introduction... 3 Access to REACH... 3 Homepage... 3 Roles within REACH... 4 Hospital Administrator... 4 Hospital User... 4
More informationSoarian Clinicals View Only
Soarian Clinicals View Only Participant Guide Table of Contents 1. Welcome!... 5 Course Description... 5 Learning Objectives... 5 What to Expect... 5 Evaluation... 5 Agenda... 5 2. Getting Started... 6
More informationCare Manager Guide SPIRIT CMTS. Care Management Tracking System. University of Washington aims.uw.edu
Care Manager Guide SPIRIT CMTS Care Management Tracking System University of Washington aims.uw.edu rev. 12/4/2017 Table of Contents TOP TIPS & TRICKS... 1 INTRODUCTION... 2 CARE MANAGER ACCOUNT ROLE...
More informationSHP FOR AGENCIES. 102: Reporting and Performance Improvement. Zeb Clayton Vice President of Client Services. v4.00
SHP FOR AGENCIES 102: Reporting and Performance Improvement Zeb Clayton Vice President of Client Services v4.00 Technical Tips Click the red arrow on the upper left to hide the GoToWebinar control panel
More informationKansas University Medical Center ecrt Department Administrator Training. June 2008
Kansas University Medical Center ecrt Department Administrator Training June 2008 KUMC Process Timeline Effort Reporting Period 3 Week Pre-Review Period 3 Week Certification Period Post Certification Period
More informationChapter Contents. Manage Résumé Screen
17: Manage Résumés Chapter Contents Create a Résumé... 17-1 Search for Résumés... 17-1 Staff-Specific Search Criteria... 17-2 Match Résumés to a Job... 17-4 Virtual OneStop includes tools to help staff
More informationIntern Placement Tracking (IPT)
Intern Placement Tracking (IPT) How-To Guide for Students Binghamton University College of Community and Public Affairs Department of Social Work Sophia Resciniti Director of Field Education PO Box 6000
More informationHealth plans for New Hampshire small businesses Available through the Health Insurance Marketplace
Health plans for New Hampshire small businesses Available through the Health Insurance Marketplace 1 38476NHEENABS Rev. 09/14 We can help you navigate the health care road We re here to help. In fact,
More informationUser Guide on Jobs Bank (Individuals)
User Guide on Jobs Bank (Individuals) Table of Contents 1 Individual Dashboard... 3 1.1 Logging In... 3 1.2 Logging Out... 5 2 Profile... 6 2.1 Make Selected Profile Information Not Viewable To All Employers...
More informationMAR Training Guide for Nurses
MAR Training Guide for Nurses Medication Ordering Fields Verbal Orders Workflow And Navigating the MAR Contents HOW DO I BEGIN?... 3 Update Adverse Drug Reactions... 3 Enter Verbal Orders from Nursing
More informationPATIENT PORTAL USERS GUIDE
PATIENT PORTAL USERS GUIDE V 5.0 December 2012 eclinicalworks, 2012. All rights reserved Login and Pre-Registration Patients enter a valid Username and secure Password, then click the Sign In button to
More informationYOUR TO LOWER COSTS SMARTER SOLUTIONS AND BETTER HEALTH
YOUR TO LOWER COSTS SMARTER SOLUTIONS AND BETTER HEALTH Transforming America s health care for everyone Serving nearly 34 million members through our affiliated health plans and some 65 million individuals
More informationMobile App Process Guide
Mobile App Process Guide Agency Setup and Management Copyright 2018 Homecare Software Solutions, LLC One Court Square 44th Floor Long Island City, NY 11101 Phone: (718) 407-4633 Fax: (718) 679-9273 Document
More informationSystem Performance Measures:
April 2017 Version 2.0 System Performance Measures: FY 2016 (10/1/2015-9/30/2016) Data Submission Guidance CONTENTS 1. Purpose of this Guidance... 3 2. The HUD Homelessness Data Exchange (HDX)... 5 Create
More informationA guide to choosing your Anthem Blue Cross and Blue Shield health plan Union County PPO Effective January 1, 2015
A guide to choosing your Anthem Blue Cross and Blue Shield health plan Union County PPO Effective January 1, 2015 37083MUMENMUB REV 01/14 This guide is information only. You must enroll to be covered.
More informationNICU Physician/NNP INet Talking Points
CNB1 NICU Physician/NNP INet Talking Points East Jefferson General Hospital NICU- 12/01/2009 Tiffany Paisant RN, MSN, Clinical Analyst 10/21/2009 Slide 1 CNB1 please make sure inet is standardized for
More informationUser Guide on Jobs Bank Portal (Employers)
User Guide on Jobs Bank Portal (Employers) Table of Contents 4 Manage Job Postings... 3 4.1 Create Job Posting... 3 4.1.1 Publish Job Posting... 10 4.2 Create Job Posting As Third Party Employer... 11
More informationBooking Elective Trauma Surgery for Inpatients
ADT31 Version 3.1 Trauma Team Operational Areas Included Trauma Co-ordinator Roles Responsible for Carrying out this Process All other areas Operational Areas Excluded GEN01 Logging into Lorenzo GEN02
More informationApplicant Reviewer Quick Guide
Applicant Reviewer Quick Guide Creating a Hiring Proposal January 22, 2016 Contents Applicant Reviewer... 3 Logging In... 3 Changing User Groups... 3 Viewing Postings... 4 Viewing Applicants... 4 Hiring
More informationMedical Assistance Provider Incentive Repository. User Guide. For Eligible Hospitals
Medical Assistance Provider Incentive Repository User Guide For Eligible Hospitals February 25, 2013 Contents Introduction...1 Before You Begin...2 Complete your R&A registration... 2 Identify one individual
More informationAmalga FAQs. When I print my patient s Form, there are no printer options. How do I get this fixed? Call the Support Center at
Amalga FAQs Amalga Access: How do I access Amalga from home or outside of Novant Health facilities? You would require Phone Factor or FOB to access Amalga from outside of Novant. Once you log in using
More informationQOF queries in SystmOne
QOF queries in SystmOne For further help with QOF: 1. See the Primary Care Contracting (www.primarycarecontracting.nhs.uk) website for more information 2. Contact your PCT Information or Data Quality team
More informationProposal Summary Review
Proposal Summary Review Proposal detail information is available to provide approvers and others with details and print access on the Summary page, reducing the need to navigate to the proposal record
More informationOptima POC PARTICIPANT GUIDE
Optima POC Point of Care PARTICIPANT GUIDE 2017 Optima Healthcare Solutions Page 1 CONTENTS CONTENTS... 2 ABOUT THIS GUIDE... 3 LEARNING OUTCOMES... 4 1. ACCESSING POINT OF CARE... 5 2. CLOCKING IN...
More informationEMAR Medication Pass with Pre-Pour
EMAR Medication Pass with Pre-Pour This manual includes the setup of medications with Pre-Pour and the recording of resident medication passes. The Pre- Pour options must be turned on in File Setup Community.
More informationBack Office-General Quick Reference Guide. Enter a Home Health Referral
Back Office-General Quick Reference Guide Enter a Home Health Referral Table of Contents Enter a Referral... 3 Common Buttons & Icons... 3 Enter a New Referral... 4 Document Basic Info... 5 Document Demographics...
More informationAgreements Tracking Process Manual
Agreements Tracking Process Manual Volume Fifteen PI & Departments Updated October 2013 Agreement Tracking Process Manual Table of Contents Introduction to Agreements Tracking... 2 Basic User Terms...
More informationLearner Manual. Document Best Possible Medication History (BPMH)
Learner Manual Document Best Possible Medication History (BPMH) Table of Contents Medication safety... 1 Medication errors impact everyone... 1 Who should obtain the BPMH?... 1 When is the BPMH obtained?...
More informationYour guide to oxfordhealth.com
Your guide to oxfordhealth.com Log in today Our website, oxfordhealth.com, can help make it easy for you to keep track of your health care coverage. With just a few clicks of your mouse, you can check
More informationWorking with Anthem Subject Specific Webinar Series
Working with Anthem Subject Specific Webinar Series Special Session Working with Anthem Medicaid Access audio conference: 877-497-8913 Conference code: 132-281-9809# Please Mute Your Phone Use the mute
More informationWorking with Anthem Subject Specific Webinar Series
Working with Anthem Subject Specific Webinar Series Special Session 2015 Medicare Advantage Dual Eligible Special Needs Plans Access to Audio Portion of Conference: Dial-In Number: 877-497-8913 Conference
More informationEffort Coordinator Training. University of Kansas Summer 2016
Effort Coordinator Training University of Kansas Summer 2016 Agenda 1. Effort Reporting Overview 2. Effort Workflow and Basic Information 3. Effort Coordinator: Pre-Review 4. PI/Self-Certifier: Certification
More informationStudent Life Strategic Plan System
Student Life Strategic Plan System Creating the Extraordinary Student Experience Vision Mission Imperatives Strategic Planning Annual Priorities Create the extraordinary student experience Foster student
More informationMedical Assistance Provider Incentive Repository. User Guide. For Eligible Hospitals
Medical Assistance Provider Incentive Repository User Guide For Eligible Hospitals February 25, 2013 Contents Introduction... 3 Before You Begin... 3 Complete your R&A registration.... 3 Identify one individual
More informationUser Guide on Jobs Bank Portal (Employers)
User Guide on Jobs Bank Portal (Employers) Table of Contents 1 INTRODUCTION... 4 2 Employer Dashboard... 5 2.1 Logging In... 5 2.2 First Time Registration... 7 2.2.1 Organisation Information Registration...
More informationNCLEX Administration Website Boards of Nursing/ Regulatory Body Guide Version
NCLEX Administration Website Boards of Nursing/ Regulatory Body Guide Version 14.8.1 Pearson is a trademark of Pearson Education, Inc. 2003-2014 Pearson Education, Inc. All rights reserved. Candidate contact
More informationSynergy Health Participant Guide v /30/2013
Synergy Health Participant Guide v. 3.0 07/30/2013 1 Introduction Prerequisites: Synergy 101 Audience: This training is intended for nurses or any other person responsible for entering health information
More informationGetting Started Guide. Created by
Getting Started Guide Created by December 2, 2016 Table of Contents 1 Getting Started... 2 2 Patient Overview... 2 2.1 Creating Patients... 2 2.2 Patient Information... 2 2.3 Visual Indicators... 3 2.3.1
More informationProvider User Guide. Intensive Case Management Enhancements via NaviNet
Provider User Guide Intensive Case Management Enhancements via NaviNet December 2017 Provider Guide: Intensive Case Management Program Table of Contents About the Intensive Case Management (ICM) Program...
More informationEducational Grant and Outcomes Database User Guide
Educational Grant and Outcomes Database User Guide June 06 Table of Contents Getting Started System Tips and Useful Hints p.3 Where to Find Us p.4 Logging in as a Registered User p.5 Registering as a First-Time
More informationResearch Administration & Proposal Submission System (RAPSS) Central Office Quick Reference
Research Administration & Proposal Submission System (RAPSS) Central This document is intended for Grants Specialists and Authorized Organization Representatives. Software Overview and Basic Navigation...
More informationSpeare Memorial Hospital myspeare Patient Portal User Guide
Speare Memorial Hospital myspeare Patient Portal User Guide pg. 1 myspeare Patient Portal User Guide Table of Contents Topic Page # Homepage..3 Proxy Access. 4 Contact Us.. 5 What s New.. 6 Profile...7
More informationSevocity v.12 Patient Reminders User Reference Guide
Sevocity v.12 Patient Reminders User Reference Guide 1 877 877-2298 support@sevocity.com Table of Contents Product Support Services... 2 About Sevocity v.12... 2 Icons Used... 2 About Patient Reminders...
More informationOverview What is effort? What is effort reporting? Why is Effort Reporting necessary?... 2
Effort Certification Training Guide Contents Overview... 2 What is effort?... 2 What is effort reporting?... 2 Why is Effort Reporting necessary?... 2 Effort Certification Process: More than just Certification...
More informationNCWIT Tracking Tool User Guide NCWIT TRACKING TOOL GETTING STARTED WITH THE TRACKING TOOL
NCWIT TRACKING TOOL The NCWIT Tracking Tool is an online evaluation tool to help academic departments evaluate efforts for recruiting and retaining undergraduate students, by collecting and charting enrollment
More informationCare Planning User Guide June 2011
User Guide June 2011 2011, ADL Data Systems, Inc. All rights reserved Table of Contents Introduction... 1 About Care Plan... 1 About this Information... 1 Logon... 2 Care Planning Module Basics... 5 Starting
More informationInpatient Cerner Navigation and Documentation For Nursing Students
Inpatient Cerner Navigation and Documentation For Nursing Students Audience Note: Purpose: Objectives: Cerner PowerChart training is for all students in the following inpatient areas Med/Surg, OSN, Oncology,
More informationGet Started with Health Cloud
Get Started with Health Salesforce, Winter 19 @salesforcedocs Last updated: September 12, 2018 Copyright 2000 2018 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,
More informationPrecertification Tips & Tools
Working with Anthem Subject Specific Webinar Series Precertification Tips & Tools Access to Audio Portion of Conference: Dial-In Number: 877-497-8913 Conference Code: 1322819809# Please Mute Your Phone
More informationNCWIT Tracking Tool User Guide NCWIT TRACKING TOOL GETTING STARTED WITH THE TRACKING TOOL
NCWIT TRACKING TOOL The NCWIT Tracking Tool is an online evaluation tool to help academic departments evaluate efforts for recruiting and retaining undergraduate students, by collecting and charting enrollment
More informationSigmaCare Care Management
This document will walk a Nurse through all SBAR tasks in SigmaCare, including: Adding a new SBAR from Resident Summary Page 1 Adding a new SBAR from an open Stop and Watch Page 2 SBAR Entry... Page 3
More informationAn Introduction to FirstNet for Nurses
V3 : 17-01-2017 An Introduction to FirstNet for Nurses Nursing Staff Induction Program The Townsville Hospital June 2017 1. Log into FirstNet 1. Double click on iemr icon form desktop screen 2. Enter user
More informationQuick Reference. Virtual OneStop (VOS) Individual User Logging In. My Workspace* (My Dashboard ) Settings and Themes. Quick Menu*
Virtual OneStop (VOS) Individual User Logging In If you don t have an account: Click the link Not Registered? on the Home page, near the Sign In button, (name may vary, but will include Register in the
More informationWeb-based Illinois Nutrition System (WINS) Child and Adult Care Food Programs - Centers Claim Instruction Manual
Web-based Illinois Nutrition System (WINS) Child and Adult Care Food Programs - Centers Claim Instruction Manual Illinois State Board of Education Funding & Disbursement Services October 2013 Introduction
More informationKorus Ordering Frequently Asked Questions
Korus Ordering DEMOGRAPHICS Q. How do I transfer patients to sister facilities? A. Patients can be transferred to a sister facility from Patient Registration. Starting on the Dashboard, enter the patient
More informationParagon Clinician Hub for Physicians (PCH) Reference
Paragon Clinician Hub for Physicians (PCH) Reference Logging in to the Clinician Hub Paragon Clinician Hub (PCH) is available on any Carroll Hospital Network. VMWare View must be utilized to open the application.
More informationTable of Contents. System Web Address: widot.blackcatgrants.com
System Web Address: widot.blackcatgrants.com Table of Contents Section 1: Introduction... 3 1.1 What is the BlackCat Grant Management System?... 3 1.2 This User Guide... 3 Section 2: Getting Started...
More informationHELLO HEALTH TRAINING MANUAL
HELLO HEALTH TRAINING MANUAL Please note: As with all training materials, the names and data used in this training manual are purely fictitious and for information and training purposes only Login/What
More informationHMSA Physical & Occupational Therapy Utilization Management Guide Published 10/17/2012
HMSA Physical & Occupational Therapy Utilization Management Guide Published 10/17/2012 An Independent Licensee of the Blue Cross and Blue Shield Association Landmark's provider materials are available
More informationIDX Bed Board. 2. Set your default Visual Bed Board view to always open to your unit. Click the Actions tab at the bottom of the page.
IDX Bed Board 1. Open the IDX application and enter Username and Password. 2. Set your default Visual Bed Board view to always open to your unit. Click the Actions tab at the bottom of the page. 3. Select
More information724Access Viewer User Guide
724Access Viewer This explains how to access and use the 724Access Viewer application in the event of a COMPASS downtime. 724Access Viewer provides near real-time transfer of clinical data to workstations.
More informationConduent State Level Registry for Provider Incentive Payments
Conduent State Level Registry Government Healthcare Solutions Conduent State Level Registry for Provider Incentive Payments MT User Manual Version 5.0 May 23, 2017 2017 Conduent Business Services, LLC.
More informationHow to Pocket Guide. Log in. Search. Find. Access.
How to Pocket Guide Log in. Search. Find. Access. SHARE Clinical Portal Training A series of learning modules are available 24/7 online on the provincial Learning Management System (LMS). There are two
More informationBlueCard Tutorial Eligibility & Benefits Search
BlueCard Tutorial Eligibility & Benefits Search Blue Shield s Provider Connection site provides secure, reliable access to up-to-date eligibility and benefits information for out-of-state Blue plan, Blue
More informationELECTRONIC EDUCATIONAL EXIT PLAN. A JJIS User Guide
ELECTRONIC EDUCATIONAL EXIT PLAN A JJIS User Guide Table of Contents Purpose... 3 Roles and Responsibilities... 3 DJJ Program Educational Representative Responsibilities... 3 School District DJJ Transition
More informationRegional Transit Authority User Guide. 1 February 13, 2013 Leading the Nation in Transportation Excellence
Regional Transit Authority User Guide 1 February 13, 2013 Leading the Nation in Transportation Excellence www.mass.gov/massdot Table of Contents Section 1: Introduction... 2 1.1 What is BlackCat Grant
More informationMA/Office Staff: Proposing Surgical Procedure Orders and PowerPlans (Order Sets)
Acute Surgical Procedure Orders and PowerPlans Affiliated MA/Office Staff: Proposing Surgical Procedure Orders and PowerPlans (Order Sets) This document walks you through: 1. Requesting a FIN (Financial
More informationLOGIN TO INFINITE CAMPUS: A. In Chrome or Firefox, copy and paste the following URL and hit return and the IC login window will open
A staff member that has been given IC rights to review and approve the application. Usually Office Support or staff member certified in Census/Enrollment. The staff member can only approve applications
More informationGo IRISH: ND Career Services Management (CSM) System Guide
Go IRISH: ND Career Services Management (CSM) System Guide Go IRISH, is our primary career services web-based technology that connects ND Graduate Business students with employers and staff. Accessing
More information