Innovation in Self-Care

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1 Innovation in Self-Care

2 S-OPAT Intro

3 Speakers Kavita Bhavan, MD, MHS Associate Professor of Infectious Diseases at the UTSW, Service Chief Infectious Diseases at Parkland, and Medical Director of Outpatient Parenteral Antimicrobial Therapy Clinic and Infectious Diseases Ambulatory Clinics at Parkland About me Dr. Bhavan s research focus is on Self-Care, Patient Engagement, Health Disparities, Hospital Epidemiology, and Bone and Joint Infections She obtained her Masters of Health Science degree from Johns Hopkins School of Public Health and MD from Penn State University

4 Speakers Norman S. Mang, PharmD, BCPS, LSS-GB Clinical Pharmacy Specialist, Infectious Diseases About me Joined Parkland in 2015 as dedicated ID-OPAT pharmacist Lean Six Sigma Green Belt and Board Certified in Pharmacotherapy 2 years of post-graduate residency specializing in infectious diseases Doctorate of Pharmacy degree from Belmont University in Nashville, TN

5 The Pieces of S-OPAT Value Based Care Quality Improvement Population Health Patient Centered Care Patient Safety Patient Engagement Patient Empowerment Transition of Care Stewardship IT Innovation Multidisciplinary Team Continuum of Care

6 Definition S-OPAT refers to the provision of IV antibiotic therapy on at least 2 consecutive days without intervening hospitalization Goals Allow patients to complete treatment safely and effectively in the comfort of home Avoid the inconveniences, complications, and expense of hospitalization

7 Models Patient presents with infection that requires IV antimicrobial therapy Medically stable Medically unstable OPAT indicated OPAT contraindicated Hospitalize Select appropriate setting based on availability and patient needs OPAT indicated (patient stabilized)

8 $$ Models of OPAT in the U.S.

9 Parkland Patient 46 year old African American male Motor vehicle accident Post-operative infection of prosthesis Required 6 weeks of IV antibiotics No illicit drug use history Currently uninsured

10 Project Need Patients with infections requiring long term antibiotics typically receive concentrated diagnosis and prescription services in the first several daysthen remain in the hospital with low intensity needs/antimicrobial infusions While insured patients may be discharged early to home with nursing assistance or to a lower cost nursing facility to complete treatment, unfunded patients usually remain in hospital This causes a burden on safety-net hospitals and decreases availability of acute beds for patients presenting with more severe needs

11 Options What if patients cannot afford these options? Intensity of services Burden on safety-net hospitals Burden on patients 3 Hospital days 42

12 The S-OPAT Program

13 Intervention Developed program in 2009 as an alternative for uninsured patients to complete long-term antibiotic therapy at home comparable to services received in traditional settings Patients undergo bedside teaching and competency assessment prior to discharge from hospital Transitioned from the hospital into a dedicated post-discharge OPAT clinic, and followed weekly by nurses for PICC line care and at fixed intervals by physicians to assess clinical response to therapy

14 Methodology Dedicated multidisciplinary OPAT team: Physician, Pharmacist, Nursing, Care Management Effective multilingual patient education material at the 4 th grade health literacy level and employ the teach back method for bedside teaching Standardized core competency tools to test and record patient s ability to selfadminister IV antibiotics safely at home 2016 Gage Award Reception

15 Patient Safety

16 Multidisciplinary Team

17 OPAT Consult Order Set Case Manager ID Pharmacist Case Manager OPAT Vascular Access Team Vascular Access Team Nurse Dispensing Pharmacy Dispensing Pharmacy OPAT Clinic

18 Pharmacist: Clinical Assessment Tool

19 Case Management: Eligibility Screening Tool

20 Bedside Teaching

21 Infusion by Gravity

22 Manual Documentation of Patient Teaching

23 Inefficient Documentation Process

24 Electronic Teaching Tool

25 Printed Education Materials

26 OPAT Demonstration Video

27 On-demand Educational Videos

28 Consumerization of Healthcare Information

29 OPAT Discharge Order Set

30 Required Competency Items

31 Consult Details

32 Auto-calculating DME Requirements

33 Value-driven Stewardship in Transitions of Care $100,000 Daptomycin Monthly Expenditures $90,000 $80,000 $70,000 $60,000 $50,000 $40,000 $85,905 Pre-Intervention Post-Intervention $30,000 $60,900 $20,000 $10,000 $0

34 Follow-Up in the S-OPAT Clinic

35 Clinic Follow-up Decision Support Tool Priority Time Critical: 4 7 days Next Available: 7 10 days Home Services S-OPAT: 4 10 days H-OPAT: days Antibiotic Selection Determines laboratory monitoring ID Consult ID attending assignment

36 Continuity of Care Safeguards

37 Determine whether indigent, often poorly educated and mostly non- English-speaking patients S-OPAT program can administer IV antibiotics at home as safely and effectively as traditionally accepted models of outpatient care available to patients with funding (H-OPAT) Measuring Performance

38 Publications 30-day readmission rate 47% lower for S-OPAT patients compared to H-OPAT standard of care 27,666 inpatient days avoided $40,000,000 saved for hospital Improved resource utilization by freeing beds for acutely ill

39 Publications Achieving the Triple Aim Through Disruptive Innovations In Self-Care Bhavan KP, Agrawal D, Cerise F.JAMA Nov 22;316(20): Self- Administered Outpatient Antimicrobial Infusion by Uninsured Patients Discharged from a Safety Net Hospital: A Propensity Score Balanced Retrospective Cohort Study Bhavan KP, Brown LS, Haley RW. PLoS Med Dec 15;12(12):e

40 Patient Perspective Ability to return to work earlier Ability to care for dependents at home Avoid high cost of hospitalization Ability to complete therapy safely in the comfort of home Minimal interruption of daily life

41 Patient Empowerment Patient #1 Wanted independence to give myself antibiotics without having to follow the home health nurse schedule Patient #2 Wanted to regain control in my life

42

43 Future Areas of Research Collateral benefits of effective patient engagement through S-OPAT model Patient activation, e.g. PAM scores Medication adherence, e.g. PDC scores Disease markers, e.g. diabetes & HgbA1c; hypertension & BPs Collaborate with Institute for Healthcare Improvement Center for Innovations to advance self-care initiatives nationally

44 Lessons Learned S-OPAT model delivers safe and effective care outside of the hospital Multi-disciplinary team approach with effective use of order set in EMR has been critical to successful implementation of this transition of care model Physician Perception vs. Patients Ability to self administer IV therapy IDSA Clinical Practice Innovation Award (2017) TSHP Innovative Collaborative Practice Award (2016) Gage Award for Outstanding Achievements in Quality (2016) Leveraging HIT empowers patients to be engaged in their own care

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