DOMICILIARY CARE AGENCY

Size: px
Start display at page:

Download "DOMICILIARY CARE AGENCY"

Transcription

1 DOMICILIARY CARE AGENCY Anchor Trust Integrated Housing Fairfield Court Fairfield Road Droylsden, Manchester M35 6AN Lead Inspector JANET RANSON Announced 11 th & 12 th April 2005

2 The Commission for Social Care Inspection aims to: Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Inspection Report Author CSCI Audience General Public Further copies from (telephone order line) Copyright This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Internet address

3 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this agency are those for Domiciliary Care. They can be found at or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: Online ordering: This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Anchor Trust Integrated Housing Version 1.10 Page 3

4 SERVICE INFORMATION Name of service Anchor Trust Integrated Housing and Care Address Fairfield Court, Fairfield Road, Droylsden, Manchester, M35 6AN Telephone number Fax number address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration Anchor Trust 1st Floor, 408 Strand, London, WC2R ONE Miss Michelle Jane Jones DCA Domiciliary Care Agencies No. of places registered (if applicable) 0 Category(ies) of registration, with number of places Anchor Trust Integrated Housing Version 1.10 Page 4

5 SERVICE INFORMATION Conditions of registration: A Manager must be in place at all times who has the qualifications, skills and experience necessary for managing the service and registered with the Commission for Social Care. 13 th February 2004 The minimum age of service users must be eighteen years old. 13 February 2004 Date of last inspection 22 nd April 2004 Brief Description of the Service: Anchor Integrated Care and Housing provides a domiciliary service to the tenants of Fairfield Court. The tenants can be assessed as requiring personal or domestic care which can include cleaning and shopping. The service also includes monitoring of service users physical and mental wellbeing. A luncheon club is provided twice a week within the building and there is twenty-four hour on-site emergency response cover. The overall aim is to provide support for service users in order that they can remain independent with support in their own home. The scheme was purpose built in It is well situated for shops and other community resources. Anchor Trust Integrated Housing Version 1.10 Page 5

6 SUMMARY This is an overview of what the inspector found during the inspection. This was the agency s annual visit, which took place over one and half days. Part of the inspection involved examination of certain records, policies and procedures and talking with the scheme manager. A total of five tenants and one relative spoke with the inspector. Three tenants spoke with the inspector in their own properties. Three carers were interviewed and the inspector sat in on two informal staff meetings during the lunch period. Six (out of ten) questionnaires sent to the tenants were returned. With one exception they contained no adverse comments. Ten care workers surveys were posted to the individual addresses and six returned. They referred to a good working atmosphere with teamwork and support from the management. What the service does well: The domiciliary care agency provides an excellent level of support to the tenants of Fairfield Court. The staff are managed in teams enabling them to respond in a consistent and flexible manner to the changing needs of the tenants. The tenants of Fairfield Court benefit from care consistently delivered by confident carers. One tenant stated in the survey (the staff) are always on hand when needed if you are ill you get well looked after, and one other tenant said moving into Fairfield Court was the best move she had ever made. The tenants stated they felt safe and secure in their accommodation. What has improved since the last inspection? Improvements have been made in the application and administration of medications. Changes had occurred in the pharmacist and a new monitored dosage system had enabled a tenant to take her own medication. The carers were confident in their abilities. What they could do better: At the time of the inspection a service user was observed to open the front door in response to a person knocking on the window. This is patently unsafe for all the tenants particularly as the staff do not have identity badges. This situation must be addressed by the organisation. Anchor Trust Integrated Housing Version 1.10 Page 6

7 Please contact the provider for advice of actions taken in response to this inspection. The full report of this inspection is available from or by contacting your local CSCI office. Anchor Trust Integrated Housing Version 1.10 Page 7

8 DETAILS OF INSPECTOR FINDINGS CONTENTS User Focused Services (Standards 1 6) Personal Care (Standards 7-10) Protection (Standards 11-16) Managers and Staff (Standards 17-21) Organisation and Running of the business (Standards 22-27) Scoring of Standards Statutory Requirements Identified During the Inspection Anchor Trust Integrated Housing Version 1.10 Page 8

9 User Focused Services The intended outcomes for Standards 1 6 are: 1. Current and potential service users and their relatives have access to comprehensive information, so that they can make informed decisions on whether the agency is able to meet their specific care needs. 2. The care needs requirements of service users and their personal or family carers when appropriate, are individually assessed before they are offered a personal domiciliary care service. 3. Service users, their relatives and representatives know that the agency providing their care service has the skills and competence required to meet their care needs. 4. Each service user has a written individual service contract or equivalent for the provision of care, with the agency, except employment agencies solely introducing workers. 5. Service users and their relatives or representatives know that their personal information is handled appropriately and that their personal confidences are respected. In the case of standards 5.2 and 5.3, these do not apply to employment agencies solely introducing workers. 6. Service users receive a flexible, consistent and reliable personal care service. In the case of standards 6.3 and 6.4 these do not apply to employment agencies solely introducing workers. The Commission considers Standard 2 the key standard to be inspected at least once during a 12 month period. JUDGEMENT we looked at outcomes for standard(s) The tenant s care needs had been appropriately assessed before they had been offered the domiciliary service. Carers are well trained and have access to training opportunities provided by the organisation. The service is flexible, reliable and responsive to the tenants needs. EVIDENCE: The provision of the individual needs assessment results in the scheme manager being able to provide the appropriate resources to the tenants. This ensures that the tenant s needs are fully met within their own accommodation. The carers training profiles were submitted with the pre inspection questionnaire. They give evidence of training at National Vocational Qualification level 2 and other courses that have been provided in response to Anchor Trust Integrated Housing Version 1.10 Page 9

10 the tenants specialist needs. During discussions with the carers they were able to confirm their training and were justifiable proud of their achievements. The National Vocational Qualification certificates were displayed in the main entrance hall confirming the level of training achieved by staff. The record of carer s visits to the tenants demonstrated that the times they visited and the length they stayed was consistent with the individual care needs assessment. The carers stated that they were able to respond to the tenants call bells immediately, and this was observed to be the case. The tenants stated that they felt secure in the knowledge that the call bells are responded to very quickly and this applied both day and night time. Anchor Trust Integrated Housing Version 1.10 Page 10

11 Personal Care The intended outcomes for Standard 7 10 are: 7. The care needs, wishes, preferences and personal goals for each individual service user are recorded in their personal service user plan, except for employment agencies solely introducing workers. 8. Service users feel that they are treated with respect and valued as a person, and their right to privacy is upheld. 9. Service users are assisted to make their own decisions and control their own lives and are supported in maintaining their independence. 10. The agency s policy and procedures on medication and health related activities protect service users and assists them to maintain responsibility for their own medication and to remain in their own home, even if they are unable to administer their medication themselves. In the case of standards 10.8 and 10.9, these do not apply to employment agencies solely introducing workers. The Commission considers Standards 8 and 10 the key standards to be inspected at least once during a 12 month period. JUDGEMENT we looked at outcomes for standard(s) The care planning system is clear and concise. The tenants are treated with respect and their personal care needs are carried out within the privacy of their own accommodation. The policy and procedure for the administration of medications enabled tenants to manage their own medications. EVIDENCE: Three care plans were examined they contained information and the action required to be taken by the carers in order that the appropriate care needs may be met. A tenant described how during a recent illness, the carers quickly responded to her changing needs and also involved other healthcare professionals. The tenants care plan described the changes and the required action to be taken by the carers. Anchor Trust Integrated Housing Version 1.10 Page 11

12 Three tenants described their various packages of care being delivered within their own property, and carers confirmed this to be the case. A new policy and procedure for the administration of medication had been devised. In response to the requirements from the previous inspection the scheme manager had change the community pharmacist and the type of monitored dosage system to good effect. One tenant stated this change had enabled her to self medicate and one other confirmed that it was important to take her tablets when the carer offered them to her. Judging from the scheme manager s comments in the pre inspection questionnaire and in discussion there remains a level of anxiety concerning accountability and the administration of medications. This was not reflected in the comments from the carers. The scheme manager was advised to ensure that carers sign the medication record sheet and not tick the box, as is the present case. Anchor Trust Integrated Housing Version 1.10 Page 12

13 Protection The intended outcomes for Standards are: 11. The health, safety and welfare of service users and care and support staff is promoted and protected, except for employment agencies solely introducing workers. 12. The risk of accidents and harm happening to Service Users and staff in the provision of the personal care, is minimised, except for employment agencies solely introducing workers. 13. The money and property of service users is protected at all times whilst providing the care service, except for employment agencies solely introducing workers. 14. Service users are protected from abuse, neglect and self-harm, except for employment agencies solely introducing workers. 15. Service users are protected and are safe in their home, except for employment agencies solely introducing workers. 16. The health, rights and best interests of service users are safeguarded by maintaining a record of key events and activities undertaken in the home in relation to the provision of personal care, except for employment agencies solely introducing workers. The Commission considers Standards 11, 12 and 14 the key standards to be inspected at least once during a 12 month period. JUDGEMENT we looked at outcomes for standard(s) There are systems in place to ensure the organisation complies with the Health and Safety at Work Act, and to ensure the tenants are protected from all types of abuse. EVIDENCE: Systems and policies are in place to maintain the environment in a safe condition. The scheme manager has received health and safety training and as such is the responsible person. The interviewed carers demonstrated their understanding of health and safety responsibilities. Three tenants who were interviewed stated they felt safe and secure within the property. The carers had received abuse awareness training and the concept of abuse had been discussed at a tenants meeting. Anchor Trust Integrated Housing Version 1.10 Page 13

14 Entrance to the communal areas of the property is via a digital door lock and intercom to the individual flats. During the inspection a tenant with special needs was observed opening the door to a visitor who had knocked on the window to get her attention. The scheme manager is aware of this security problem and the potential risk to the tenants from strangers entering the property uninvited. The carers do not have identity badges although this is in hand. A new tenant commented that she thought that the carers should wear their identity badges at all times, as she was not always sure of who the carers were. Anchor Trust Integrated Housing Version 1.10 Page 14

15 Managers and Staff The intended outcomes for Standards are: 17. The well-being, health and security of services users is protected by the agency s policies and procedures on recruitment and selection of staff. 18. Service users benefit from clarity of staff roles and responsibilities, except for employment agencies solely introducing workers. 19. Service users know that staff are appropriately trained to meet their personal care needs, except for employment agencies solely introducing workers. 20. The personal care of service users is provided by qualified and competent staff, except for employment agencies solely introducing workers. 21. Service users know and benefit from having staff who are supervised and whose performance is appraised regularly, except for employment agencies solely introducing workers. The Commission considers Standards 17, 19 and 21 the key standards to be inspected at least once during a 12 month period. JUDGEMENT we looked at outcomes for standard(s) Robust recruitment policies are in place resulting in a group of staff who have been appropriately vetted. The tenants receive a consistent service from carers who have been vetted, well trained and formally supervised. EVIDENCE: According to the pre inspection questionnaire and the care workers survey all staff have been appropriately vetted prior to taking up post. There has been no change in staff since the previous inspection (April 2004). Three carers who spoke with the inspector confirmed they enjoyed working at Fairfield Court it was felt they were a good team. Staff sickness was minimal. The tenants stated the carers would do any thing for them and were good girls. The staff benefit from regular formal supervision and staff meetings. Anchor Trust Integrated Housing Version 1.10 Page 15

16 Organisation and Running of the Business The intended outcomes for Standards are: 22. Service users receive a consistent, well managed and planned service. 23. The continuity of the service provided to service users is safeguarded by the accounting and financial procedures of the agency. 24. The rights and best interests of service users are safeguarded by the agency keeping accurate and up-to-date records. 25. The service user s rights, health, and best interests are safeguarded by robust policies and procedures which are consistently implemented and constantly monitored by the agency. 26. Service users and their relatives or representatives are confident that their complaints will be listened to, taken seriously and acted upon. 27. The service is run in the best interests of its service users. The Commission considers Standards 22 and 26 the key standards to be inspected at least once during a 12 month period. JUDGEMENT we looked at outcomes for standard(s) The agency is consistently managed resulting in a high standard of service for the tenants. The tenants were confident that the scheme manager would directly address any complaints they made to her. EVIDENCE: The scheme manager has been in post since the scheme was built. She has adopted an open and informal management style. Both the tenants and carers said the scheme manager was always available to listen to them. The tenants benefit from a team of carers who are skilled and able to recognise changing needs. The lines of communication both formal and informal ensure the changes are correctly assessed and addressed. According to the service users survey the complaints procedure was available to the tenants. Copies were held in the tenant s property and were on the notice board in the communal areas. In discussion they were confident that if they made a complaint to the scheme manager she would deal with it. Anchor Trust Integrated Housing Version 1.10 Page 16

17 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Domiciliary Care have been met and uses the following scale. Where there is no score against a standard it has not been looked at during this inspection. 4 Standard Exceeded (Commendable) 3 Standard Met (No Shortfalls) 2 Standard Almost Met (Minor Shortfalls) 1 Standard Not Met (Major Shortfalls) X in the standard met box denotes standard not assessed on this occasion N/A in the standard met box denotes standard not applicable User Focused Services Managers and Staff Standard Score Standard Score Number Number 1 x x x 20 x 5 x Personal Care Organisation and running of the business Score Standard Score Number x 23 x 9 x 24 x x Standard Number Protection Standard Score Number x x x Anchor Trust Integrated Housing Version 1.10 Page 17

18 Are there any outstanding requirements from the last inspection? no STATUTORY REQUIREMENTS This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Domiciliary Care Regulations 2003 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action The registered person must ensure the staff are provided with identity badges that are worn at all times whilst on duty. 01/07/05 RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. Refer to Good Practice Recommendations Standard The registered person should ensure the carers initial the medication record sheet. Anchor Trust Integrated Housing Version 1.10 Page 18

19 Commission for Social Care Inspection 2 nd Floor Heritage Wharf Portland Place Ashton under Lyne, OL7 0QD National Enquiry Line: enquiries@csci.gsi.gov.uk Web: This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Anchor Trust Integrated Housing Version 1.10 Page 19

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Edgbaston Beaumont Domiciliary Care Agency 32 St James Road Edgbaston Birmingham West Midlands B15 2NX Lead Inspector Yvonne Reay Key Unannounced Inspection 19 August 2006 10:00

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Leonard Cheshire (Ware) 2 Wells Yard Ware HERTS. SG12 7AS Lead Inspector Louise Bushell Announced 16 th August - 12 th September 2005 The Commission for Social Care Inspection aims

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY London Borough of Bromley Bromley Social Services Civic Centre Stockwell Close Bromley Kent BR1 3UH Lead Inspector Ann Wiseman Announced Inspection 27th June 2006 10:00 London Borough

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Bellcare Domiciliary Care Services Ltd Office 25, Mossbay House 40 Peart Road Derwent Howe Workington Cumbria CA14 3YT Lead Inspector Mrs Margaret Drury Unannounced Inspection 18

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Fylde Community Link 27 Woodlands Road Ansdell Lytham St Annes FY8 4EP Lead Inspector Mrs Felicity Lacey Unannounced Inspection 9 th - 17 th October 2006 09:30 Fylde Community Link

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Lifeline Homecare Limited Courtleigh Westbury Leigh Westbury Wiltshire BA13 3TA Lead Inspector Elaine Barber Unannounced Inspection 15th and 18 th September 2008 10:35 Lifeline

More information

The Extra Care Charitable Trust - NA. Lead Inspector Joan Adam Key Unannounced Inspection 4th September :30

The Extra Care Charitable Trust - NA. Lead Inspector Joan Adam Key Unannounced Inspection 4th September :30 NURSES AGENCY The Extra Care Charitable Trust - NA The Extra Care Charitable Trust Ryfields Village Arena Gardens Warrington Cheshire WA2 7GB Lead Inspector Joan Adam Key Unannounced Inspection 4th September

More information

NURSES AGENCY. A1 Medical & General Ltd. Lansdowne House 63 Balby Road Balby Doncaster DN4 0RE

NURSES AGENCY. A1 Medical & General Ltd. Lansdowne House 63 Balby Road Balby Doncaster DN4 0RE NURSES AGENCY A1 Medical & General Ltd Lansdowne House 63 Balby Road Balby Doncaster DN4 0RE Lead Inspector Janet McBride Key Announced Inspection 12th June 10:45 DS0000015879.V330942.R03.S.doc Version

More information

Key inspection report

Key inspection report Key inspection report DOMICILIARY CARE AGENCY Amber Support Services 52 Broad Street Bromsgrove Worcester B61 8LL Lead Inspector Dianne Thompson Key Unannounced Inspection 26th August 2009 09:00 DS0000069359.V377275.R01.S.doc

More information

Key inspection report

Key inspection report Key inspection report Domiciliary care agencies Name: Address: Jigsaw Creative Care 63 Milford Road Reading Berkshire RG1 8LG The quality rating for this domiciliary care agency is: three star excellent

More information

Key inspection report

Key inspection report Inspecting for better lives Key inspection report Care homes for adults (18-65 years) Name: Address: Lonsdale House 8 Lichfield Road Walsall West Midlands WS4 2DH The quality rating for this care home

More information

CARE HOME ADULTS 18-65

CARE HOME ADULTS 18-65 CARE HOME ADULTS 18-65 Cherries Residential Home Cherries 25 Green Trees Avenue Cold Norton Maldon Essex CM3 6JA Lead Inspector Diana Green Unannounced Inspection 18th March 2009 10:30 Cherries Residential

More information

Random inspection report

Random inspection report Random inspection report Care homes for older people Name: Address: Wheathills House Brun Lane Kirk Langley Derby Derbyshire DE6 4LU The quality rating for this care home is: three star excellent service

More information

Key inspection report

Key inspection report Key inspection report CARE HOMES FOR OLDER PEOPLE Brampton View Brampton Lane Chapel Brampton Northampton NN6 8AA Lead Inspector Kathy Jones Key Unannounced Inspection 5th May 2009 05:00 DS0000073014.V375426.R01.S.do

More information

Key inspection report

Key inspection report Inspecting for better lives Key inspection report Care homes for older people Name: Address: Rose Farm Care Home Main Street Styrrup Doncaster South Yorkshire DN11 8NB The quality rating for this care

More information

Key inspection report

Key inspection report Key inspection report Care homes for adults (18-65 years) Name: Address: RNID Mulberry House Mulberry House 70 Lichfield Street Walsall West Midlands WS4 2BY The quality rating for this care home is: three

More information

Crest Healthcare Limited - 10 Oak Tree Lane

Crest Healthcare Limited - 10 Oak Tree Lane Crest Healthcare Limited Crest Healthcare Limited - 10 Oak Tree Lane Inspection report Selly Oak Birmingham West Midlands B29 6HX Tel: 01214141173 Website: www.cresthealthcare.co.uk Date of inspection

More information

Brookfield Nursing Home

Brookfield Nursing Home Brookfield Care Agency Limited Brookfield Nursing Home Inspection report Grange Road West Kirby Wirral Merseyside CH48 4EQ Date of inspection visit: 11 July 2017 Date of publication: 09 August 2017 Tel:

More information

The Boltons. Mr & Mrs V Juggurnauth. Overall rating for this service. Inspection report. Ratings. Good

The Boltons. Mr & Mrs V Juggurnauth. Overall rating for this service. Inspection report. Ratings. Good Mr & Mrs V Juggurnauth The Boltons Inspection report 4 College Road Reading Berkshire RG6 1QD Tel: 01189261712 Date of inspection visit: 17 March 2016 Date of publication: 08 April 2016 Ratings Overall

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Precious Homes Hertfordshire and Bedfordshire Oster House, Flat1,

More information

R-H-P Outreach Services Ltd

R-H-P Outreach Services Ltd House of Shan Ltd R-H-P Outreach Services Ltd Inspection report 45 Meopham Road Mitcham Surrey CR4 1BH Tel: 07958070028 Date of inspection visit: 19 July 2017 04 August 2017 Date of publication: 04 September

More information

Domiciliary Care Agency East Area

Domiciliary Care Agency East Area The Regard Partnership Limited Domiciliary Care Agency East Area Inspection report Fenland View Alexandra Road Wisbech Cambridgeshire PE13 1HQ Date of inspection visit: 18 January 2017 Date of publication:

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Waterside Care Centre Leigh Sinton, Malvern, WR13 5EQ Tel: 01886833706

More information

Sheffield. Juventa 4 Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

Sheffield. Juventa 4 Care Ltd. Overall rating for this service. Inspection report. Ratings. Good Juventa 4 Care Ltd Sheffield Inspection report 26 Halsall Drive Sheffield South Yorkshire S9 4JD Tel: 07908635025 Date of inspection visit: 15 September 2017 18 September 2017 Date of publication: 11 October

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Allied Healthcare Portsmouth Ground Floor, Admiral House, 8A

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Woodlands Residential Care Wood Lane, Netherley, Liverpool,

More information

Maidstone Home Care Limited

Maidstone Home Care Limited Maidstone Home Care Limited Maidstone Home Care Limited Inspection report Home Care House 61-63 Rochester Road Aylesford Kent ME20 7BS Date of inspection visit: 19 July 2016 Date of publication: 15 August

More information

Independent Home Care Team

Independent Home Care Team Independent Homecare Team Limited Independent Home Care Team Inspection report 405A Footscray Road New Eltham London SE9 3UL Tel: 02037748870 Date of inspection visit: 22 March 2016 Date of publication:

More information

Trafford Housing Trust Limited

Trafford Housing Trust Limited Trafford Housing Trust Limited Trafford Housing Trust Limited Inspection report Sale Point 126-150 Washway Road Sale Greater Manchester M33 6AG Tel: 01619680461 Website: www.traffordhousingtrust.co.uk

More information

Turning Point - Bradford

Turning Point - Bradford Turning Point Turning Point - Bradford Inspection report Bradford Domiciliary Care West Riding House, Cheapside Bradford West Yorkshire BD1 4HR Tel: 01274925961 Date of inspection visit: 18 August 2016

More information

Review of compliance. City of Bradford Metropolitan District Council Norman Lodge. Yorkshire & Humberside. Region:

Review of compliance. City of Bradford Metropolitan District Council Norman Lodge. Yorkshire & Humberside. Region: Review of compliance City of Bradford Metropolitan District Council Norman Lodge Region: Location address: Type of service: Yorkshire & Humberside 1a Glenroyd Avenue Odsal Bradford West Yorkshire BD6 1EX

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. John Greenwood Shipman Centre 1 Farmbrook Court, Billing Brook

More information

Essential Nursing and Care Services

Essential Nursing and Care Services Essential Nursing & Care Services Ltd Essential Nursing and Care Services Inspection report Unit 7 Concept Park, Innovation Close Poole Dorset BH12 4QT Date of inspection visit: 09 February 2016 10 February

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Caremark (Cheshire West and Chester) 123 Station Road, Ellesmere

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Helping Hand Care Company Ltd Office 5, 23-25 Worthington Street,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St Marys Nursing Home 344 Chanterlands Avenue, Hull, HU5 4DT

More information

Carelink Community Services

Carelink Community Services Carelink Community Services Ltd Carelink Community Services Inspection report Westcombe Victoria Road Bolton Lancashire BL1 5AY Date of inspection visit: 10 June 2016 Date of publication: 06 July 2016

More information

Creative Support - North Lincolnshire Service

Creative Support - North Lincolnshire Service Creative Support Limited Creative Support - North Lincolnshire Service Inspection report Scotter House West Common Lane Scunthorpe South Humberside DN17 1DS Tel: 01724843076 Date of inspection visit: 04

More information

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY

Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Homecare Support Support Service Care at Home 152a Lower Granton Road Edinburgh EH5 1EY Type of inspection: Unannounced Inspection completed on: 19 December 2014 Contents Page No Summary 3 1 About the

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Hayes Culverhayes, Long Street, Sherborne, DT9 3ED Tel:

More information

Allied Healthcare Leicester

Allied Healthcare Leicester Nestor Primecare Services Limited Allied Healthcare Leicester Inspection report Suite 7, 2nd Floor, Carlton House 28 Regent Road Leicester Leicestershire LE1 6YH Date of inspection visit: 29 November 2016

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Soma Healthcare (East London) 17 Beaufort Court, Admiral Way,

More information

Fordingbridge. Hearts At Home Care Limited. Overall rating for this service. Inspection report. Ratings. Requires Improvement

Fordingbridge. Hearts At Home Care Limited. Overall rating for this service. Inspection report. Ratings. Requires Improvement Hearts At Home Care Limited Fordingbridge Inspection report 54 Avon Meade Fordingbridge Hampshire SP6 1QR Tel: 01425657329 Website: www.heartsathomecare.co.uk Date of inspection visit: 25 July 2017 26

More information

Independent Living Services - ILS Ayrshire Housing Support Service Cumbrae House 15A Skye Road Prestwick KA9 2TA

Independent Living Services - ILS Ayrshire Housing Support Service Cumbrae House 15A Skye Road Prestwick KA9 2TA Independent Living Services - ILS Ayrshire Housing Support Service Cumbrae House 15A Skye Road Prestwick KA9 2TA Inspected by: Michelle Deans Type of inspection: Announced (Short Notice) Inspection completed

More information

Berith & Camphill Partnership

Berith & Camphill Partnership Camphill Village Trust Limited(The) Berith & Camphill Partnership Inspection report 27 Worcester Street Stourbridge DY8 1AH Tel: 01384441505 Date of inspection visit: 12 September 2016 Date of publication:

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Clarence House Nursing Home Clarence House, Albert Street, Brigg,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Belong at Home Domiciliary Care Agency Crewe Brookhouse Drive,

More information

Review of compliance. The Birth Company The Birth Company Limited. London. Region: 137 Harley Street London W1G 6BF.

Review of compliance. The Birth Company The Birth Company Limited. London. Region: 137 Harley Street London W1G 6BF. Review of compliance The Birth Company The Birth Company Limited Region: Location address: Type of service: London 137 Harley Street London W1G 6BF Doctors consultation service Date of Publication: July

More information

Inspection Report on

Inspection Report on Inspection Report on Prestwood - 7 Clarence Road Llandudno Date of Publication 27 March 2017 Welsh Government Crown copyright 2017. You may use and re-use the information featured in this publication (not

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Park House 28 Sherford Street, Bromyard, HR7 4DL Tel: 01885483935

More information

Home Group. Home Group Limited. Overall rating for this service. Inspection report. Ratings. Good

Home Group. Home Group Limited. Overall rating for this service. Inspection report. Ratings. Good Home Group Limited Home Group Inspection report Tyneside Foyer 114 Westgate Road Newcastle Upon Tyne Tyne and Wear NE1 4AQ Tel: 01912606100 Website: www.homegroup.org.uk Date of inspection visit: 07 July

More information

Chrysalis Care Ltd. Chrysalis Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

Chrysalis Care Ltd. Chrysalis Care Ltd. Overall rating for this service. Inspection report. Ratings. Good Chrysalis Care Ltd Chrysalis Care Ltd Inspection report 1210 Arlington Business Park Theale Reading Berkshire RG7 4TY Tel: 01189429889 Website: www.chrysaliscareathome.org Date of inspection visit: 23

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Feng Shui House Care Home 661 New South Promenade, Blackpool,

More information

Potens Dorset Domicilary Care Agency

Potens Dorset Domicilary Care Agency Potensial Limited Potens Dorset Domicilary Care Agency Inspection report Office 11H, Peartree Business Centre Cobham Road, Ferndown Industrial Estate Wimborne Dorset BH21 7PT Tel: 01202875404 Date of inspection

More information

Sanctuary Home Care Ltd - Enfield

Sanctuary Home Care Ltd - Enfield Sanctuary Home Care Limited Sanctuary Home Care Ltd - Enfield Inspection report Skinners Court 1 Pellipar Close, Enfield London N13 4AE Tel: 02084478668 Date of inspection visit: 21 April 2017 Date of

More information

Spectrum Out of School Club Day Care of Children

Spectrum Out of School Club Day Care of Children Spectrum Out of School Club Day Care of Children Mains Parish Church Hall Claverhouse Road Dundee DD4 9DL Telephone: 01382 812166 Type of inspection: Unannounced Inspection completed on: 28 March 2018

More information

What we think about Support for Living Domiciliary Care Agency

What we think about Support for Living Domiciliary Care Agency What we think about Support for Living Domiciliary Care Agency Easy read report Support for Living Domiciliary Care Agency 8th Floor CP House 97-107 Uxbridge Road London W5 5TL Phone: 02033973035 CQC inspection

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inhealth Diagnostic Centre 688 South Fifth Street, Milton Keynes,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Voyage (DCA) (North East) Athelstan Court, Ryhope Street South,

More information

Nightingales Home Care

Nightingales Home Care Nightingale's Care (Gloucester) Limited Nightingales Home Care Inspection report Unit C1, Spinnaker House Spinnaker Road, Hempsted Gloucester Gloucestershire GL2 5FD Tel: 01452310314 Website: www.homecare.nightingales.co.uk

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Newhaven Care 20 Penkett Road, Wallasey, CH45 7QN Tel: 01516305584

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Laureate House Laureate House, Wythenshawe Hospital, Southmoor

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St Blaise 2 St Blaise Avenue, Bromley, Kent, BR1 3DA Tel: 02084601851

More information

Aldwyck Housing Group Limited

Aldwyck Housing Group Limited Aldwyck Housing Group Limited Celia Johnson Court Inspection report < Gregson Close Borehamwood Hertfordshire WD6 5RG Tel: 020 8207 3700 Website: www.aldwyck.co.uk Date of inspection visit: 10 June 2015

More information

Mencap - Dorset Support Service

Mencap - Dorset Support Service Royal Mencap Society Mencap - Dorset Support Service Inspection report Unit 5, Prospect House Peverell Avenue East, Poundbury Dorchester Dorset DT1 3WE Date of inspection visit: 08 December 2016 Date of

More information

Review of compliance. Mr. Guy Hollis Guy Hollis Dental Practice. London. Region: 15 Windsor Street Uxbridge Middlesex UB8 1AB.

Review of compliance. Mr. Guy Hollis Guy Hollis Dental Practice. London. Region: 15 Windsor Street Uxbridge Middlesex UB8 1AB. Review of compliance Mr. Guy Hollis Guy Hollis Dental Practice Region: Location address: Type of service: London 15 Windsor Street Uxbridge Middlesex UB8 1AB Dental service Date of Publication: April 2012

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Glenside Residential Care Home 179-181 Weedon Road, Northampton,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Voyage 1 Limited - 514 Arnold Road Bestwood, Nottingham, NG5

More information

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone:

DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: DIAL Network Housing Support Service 9 Queens Terrace Ayr KA7 1DU Telephone: 01292 618313 Inspected by: Amanda Cross Type of inspection: Unannounced Inspection completed on: 16 July 2013 Contents Page

More information

Care and Social Services Inspectorate Wales. Care Standards Act Inspection Report BLUEBIRD CARE (NEWPORT) Newport

Care and Social Services Inspectorate Wales. Care Standards Act Inspection Report BLUEBIRD CARE (NEWPORT) Newport Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection Report BLUEBIRD CARE (NEWPORT) Newport Type of Inspection Full Dates of inspection 22 and 26 January 2018 Date of publication

More information

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone:

1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 1st Class Care Solutions Limited Support Service Care at Home Argyll House Quarrywood Court Livingston EH54 6AX Telephone: 01506 412698 Type of inspection: Unannounced Inspection completed on: 13 March

More information

Interserve Healthcare Liverpool

Interserve Healthcare Liverpool Interserve Healthcare Limited Interserve Healthcare Liverpool Inspection report 2nd Floor, Cunard Building Water Street Liverpool Merseyside L3 1EL Date of inspection visit: 08 August 2017 Date of publication:

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Physiological Measurements Ltd The Old Malt House, Willow Street,

More information

Kestrel House. A S Care Limited. Overall rating for this service. Inspection report. Ratings. Good

Kestrel House. A S Care Limited. Overall rating for this service. Inspection report. Ratings. Good A S Care Limited Kestrel House Inspection report Kestrel House 14-16 Lower Brunswick Street Leeds West Yorkshire LS2 7PU Tel: 01132428822 Website: www.carewatch.co.uk Date of inspection visit: 31 May 2016

More information

Regency Court Care Home

Regency Court Care Home Bupa Care Homes (ANS) Limited Regency Court Care Home Inspection report 18-20 South Terrace Littlehampton West Sussex BN17 5NZ Tel: 01903715214 Date of inspection visit: 06 September 2016 07 September

More information

London Borough of Bexley

London Borough of Bexley London Borough of Bexley London Borough of Bexley Inspection report Civic Offices 2 Watling Street Bexleyheath Kent DA6 7AT Date of inspection visit: 20 July 2016 Date of publication: 23 August 2016 Ratings

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Brambles Care Home Birchfield Road, Redditch, B97 4LX Tel: 01527555800

More information

Review of compliance. Forest Care Limited Holly Lodge Nursing Home. South East. Region: St Catherine's Road Frimley Green Camberley Surrey GU16 9NP

Review of compliance. Forest Care Limited Holly Lodge Nursing Home. South East. Region: St Catherine's Road Frimley Green Camberley Surrey GU16 9NP Review of compliance Forest Care Limited Holly Lodge Nursing Home Region: Location address: Type of service: South East St Catherine's Road Frimley Green Camberley Surrey GU16 9NP Care home service with

More information

Accessible Care. NV Care Ltd. Overall rating for this service. Inspection report. Ratings. Good

Accessible Care. NV Care Ltd. Overall rating for this service. Inspection report. Ratings. Good NV Care Ltd Accessible Care Inspection report Suite 4, Granville House Granville Road Maidstone Kent ME14 2BJ Tel: 01622757155 Website: www.accessiblecare.co.uk Date of inspection visit: 09 May 2016 10

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Together Trust Domiciliary Care Agency The Together Trust

More information

Woodbridge House. Aitch Care Homes (London) Limited. Overall rating for this service. Inspection report. Ratings. Good

Woodbridge House. Aitch Care Homes (London) Limited. Overall rating for this service. Inspection report. Ratings. Good Aitch Care Homes (London) Limited Woodbridge House Inspection report 151 Sturdee Avenue Gillingham Kent ME7 2HH Tel: 01634281890 Website: www.regard.co.uk Date of inspection visit: 14 March 2017 Date of

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Burrows House 12 Derwent Road, Penge, London, SE20 8SW Tel:

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Turning Point Hertfordshire Community Mental Health Services

More information

Pendennis House. Pendennis House Ltd. Overall rating for this service. Inspection report. Ratings. Good

Pendennis House. Pendennis House Ltd. Overall rating for this service. Inspection report. Ratings. Good Pendennis House Ltd Pendennis House Inspection report 4 Pendennis House Fernleigh Road Wadebridge Cornwall PL27 7FD Date of inspection visit: 06 June 2017 Date of publication: 27 July 2017 Tel: 01208815637

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Marie Curie Hospice Liverpool Speke Road, Woolton, Liverpool,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Lozells Medical Practice Finch Road Primary Care Centre, Lozells,

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. London Orthopaedic & Sports Medicine Centre 17 Fitzhardinge

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St Andrews Care Home Great North Road, Welwyn Garden City, AL8

More information

Peterborough Office. Select Support Partnerships Ltd. Overall rating for this service. Inspection report. Ratings. Requires Improvement

Peterborough Office. Select Support Partnerships Ltd. Overall rating for this service. Inspection report. Ratings. Requires Improvement Select Support Partnerships Ltd Peterborough Office Inspection report Workspace House 28/29 Maxwell Road Peterborough Cambridgeshire PE2 7JE Tel: 01733396160 Date of inspection visit: 14 June 2017 19 June

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. The Old Vicarage Bullock Lane, Ironville, Nottingham, NG16 5NP

More information

Standards for the initial education and training of pharmacy technicians. October 2017

Standards for the initial education and training of pharmacy technicians. October 2017 Standards for the initial education and training of pharmacy technicians October 2017 The text of this document (but not the logo and branding) may be reproduced free of charge in any format or medium,

More information

Children's homes inspection - Full

Children's homes inspection - Full Children's homes inspection - Full Inspection date 12/01/2016 Unique reference number Type of inspection Provision subtype Registered person Registered person address SC398253 Full Children's home North

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Life Line Screening UK Corporate Office 3rd Floor, Suite 8,

More information

Adrian House - Leeds. Mr A Maguire. Overall rating for this service. Inspection report. Ratings. Good

Adrian House - Leeds. Mr A Maguire. Overall rating for this service. Inspection report. Ratings. Good Mr A Maguire Adrian House - Leeds Inspection report 15-17 Spencer Place Leeds West Yorkshire LS7 4DQ Tel: 01132490341 Date of inspection visit: 23 January 2017 Date of publication: 20 February 2017 Ratings

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Follow up Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. St Mary's Nursing Home Ednaston, Ashbourne, Derby, DE6 3BA Tel:

More information

Carewatch (Black Country)

Carewatch (Black Country) Carewatch Care Services Limited Carewatch (Black Country) Inspection report First Floor DBH Castlemill Burnt Tree Dudley West Midlands DY4 7UF Tel: 01215053700 Website: www.carewatch.co.uk Date of inspection

More information

Tudor House. Tudor House Limited. Overall rating for this service. Inspection report. Ratings. Good

Tudor House. Tudor House Limited. Overall rating for this service. Inspection report. Ratings. Good Tudor House Limited Tudor House Inspection report 159-161 Monyhull Hall Road Kings Norton Birmingham West Midlands B30 3QN Tel: 01214512529 Date of inspection visit: 23 February 2017 24 February 2017 Date

More information

Inspection Report on

Inspection Report on Inspection Report on Cwm Coed Residential Home Aberbeeg Date of Publication Monday, 25 September 2017 Welsh Government Crown copyright 2017. You may use and re-use the information featured in this publication

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Future Babies Ltd 48 London Street, Reading, RG1 4SQ Tel: 01189585050

More information

Guidance for the assessment of centres for persons with disabilities

Guidance for the assessment of centres for persons with disabilities Guidance for the assessment of centres for persons with disabilities September 2017 Page 1 of 145 About the Health Information and Quality Authority The Health Information and Quality Authority (HIQA)

More information