Leading the way in quality Christian Retirement and Long-Term Care living..visible, Responsible, Faithful..

Transcription

1 Leading the way in quality Christian Retirement and Long-Term Care living..visible, Responsible, Faithful.. Position Description: Associate Director of Resident Care Department: Leadership Reports to: Director of Resident Care Effective Date: June 2015 Position Overview: The Associate Director of Resident (ADRC)Care is accountable for the effective day to day operation of Nursing Services in accordance with the Mission, Vision and Values of the Home, Resident Bill of Rights, applicable legislation and regulations, corporate policies and procedures and the collective agreements. This position provides back-up coverage for the Director of Resident Care (DRC) role in their absence. Key Accountabilities/Activities: Residents/Customers % of Time Spent: 50% Support staff to deliver quality resident care, ensuring the use of best practices Encourage interdisciplinary collaboration and teamwork to ensure the best possible approach to resident care Ensure a holistic, quality approach to resident care consistent with Shalom s Mission, Vision, Values and the Resident Bill of Rights Meet with residents and family to resolve concerns, problems, and complaints Internal Processes % of Time Spent: 60% Demonstrate effective management and operation of nursing services to ensure the efficient utilization of resources Ensure appropriate recruitment, utilization (scheduling), and supervision of staff, in consultation with the DRC Implement the agency risk management program related to resident care and staffing Implement the agency quality improvement program related to resident care and staffing Support the implementation and evaluation of core (mandatory) programs including skin and wound, falls, pain, restraints and continence. Support the medication administration program. Ensure timely and accurate completion of documentation for direct reports in accordance with legislation, regulation and internal requirements Organize/coordinate student placements for Nursing Services Ensure that adequate and appropriate nursing supplies are available Associate Director of Resident Care - Position Description Page 1

2 Financial % of Time Spent: 3% Accountable for adhering to the annual budget set for Nursing services Accountable for adhering to the capital budget set for Nursing services Employee Learning and Growth % of Time Spent: 30% Demonstrate a high commitment to continuous employee learning and growth Recruitment and retention of staff in accordance with current legislation, best practices, corporate policies and procedures and collective agreements Maintain appropriate orientation, utilization, education and supervision of the nursing services teams (eg annual mandatory staff training schedule). Performance management of direct reports (eg attendance, coaching, job descriptions, performance appraisals, progressive discipline) and oversee the process for indirect reports Provide support and guidance to direct reports in relation to staff matters as required Manage labour relations issues and negotiations as required, in consultation with the DRC Ensure that the DRC is made aware of staff disciplinary issues prior to the discipline being communicated/carried out (ie written warning, suspension, termination) Other % of Time Spent: 100% Ensure compliance of all Shalom s policies and procedures Ensure the health and safety of staff and residents Adhere to all health and safety procedures, including: o Wear proper safety equipment and PPE when necessary o Practice proper body mechanics in daily routines o Use all equipment in accordance with manufacturer s instructions o Utilize proper communication techniques when a service interruption will/does occur Comply with resident and staff safety through adhering to the infection control program; support and coordinate emergency and outbreak responses as required Participate in staff meetings, committees, and in-service education Perform additional duties as assigned Financial Responsibility: This role will maintain fiscal adherence to the approved budget for the department. The ADRC is not directly accountable for the Nursing budget, but their decisions around staffing, ordering of supplies etc have significant impacts. The signing authority attached to this role is: $ TBD. Direct Reports: Yes _X No If yes indicate # of direct reports: 6+ (5 unit managers, 1 scheduler) (supports PSWs indirectly through the unit managers. ADRC deals with significant performance and disciplinary issues) Tools/Equipment: Computer Associate Director of Resident Care - Position Description Page 2

3 Telephone (land and/or mobile) Photocopier, Fax, Scanner Calculator Microsoft Office (Word, Excel, PowerPoint) RAI-MDS software Point Click Care Other relevant software (eg Maintenance Care; Diet Kontrol) Working Relationships/Purpose of Contact: a) Internal: Supervisor receiving direction, consultation, problem-solving Staff giving direction, consultation, problem-solving Residents information sharing, problem-solving b) External Community services/partners: consultation, problem-solving Educational organizations/networks best practices, student placements Families information sharing, consultation, problem-solving Core Competencies: Communication Skills (interpersonal, oral, written) Customer Focus Decision Making (information gathering, problem solving) Creative Thinking and Innovation (analytical/critical thinking) Continuous Learning Integrity and Ethics Negotiating and Influencing (flexibility) Self-Management (time, stress, wellbeing) Teamwork (partnering) Organizational Awareness (insight, judgment, internal/external) Strategic Thinking, Planning and Evaluating Change Management Mentoring (managing human resources, coaching, leadership) Qualifications Required: Current Registered Nurse (RN) certification of competence with the College of Nurses of Ontario Post RN education, certification or degree in nursing administration, gerontology or health care management preferred 2-4 years of experience in a long-term care environment Excellent clinical skills including resident assessment, treatment approaches and documentation Demonstrated progressive supervisory, management and leadership experience Working knowledge of the legislative regulatory framework and an understanding of how to work within it Associate Director of Resident Care - Position Description Page 3

4 Demonstrated proficiency in operation and use of a computer, related technologies and software required for the role Demonstrated ability in clinical and electronic documentation Coming from the Dutch, Reformed Christian community and speaking Dutch are definite assets Physical/Mental/Visual Demands: Sitting, walking, mobility, neck motion, wrist motion (67 100% of shift) Back motion, elbow motion, shoulder motion, gripping, twisting (33 66% of the shift) Bending, stooping, lifting (10 20 kg), carrying, pushing, pulling, balancing (1-33% of the shift) Manual Dexterity/Coordination Mental Effort-Concentration and Attentiveness Concentrated Visual Effort Driving/Travelling on corporate business Work Interruptions/Distractions: High likelihood of work interruptions and distraction Tasks require concentration to complete and are not performed sequentially. Deadlines are established through planning and scheduling Work Environment: Regular work schedule, standard office equipment, some exposure to dust, noise, etc Changing work schedules/demands, unpredictable resident behaviour, changes between indoors and outdoors, protective clothing, exposure to body fluids and/or communicable diseases, emotional impact of dealing with residents and deteriorating health. Typical conditions may be such that a minor risk of injury or harmful effect is possible to self or others Faced-paced environment High profile deadlines that can impose pressure and stress Sustained posture in a seated position for prolonged periods of time Multiple work interruptions and distractions Impact on personal time as there is a need to be available on night due to the 24 hour a day, 7 day per week nature of the business. At times there will be travel to/from conferences or meetings. Manager Authorization: I confirm that: 1. The accountabilities/deliverables as outlined are assigned to this position; 2. The information in the positions description is accurate and reflective of expectations; 3. A copy has/will be provided to the incumbent Name: Signature: Date: Associate Director of Resident Care - Position Description Page 4

5 Employee Review and Receipt: I have reviewed and determined that this Position Description accurately reflects the position. Name: Signature: Date: Associate Director of Resident Care - Position Description Page 5