Management of Violence and Aggression Policy
|
|
- Duane Warner
- 5 years ago
- Views:
Transcription
1 Management of Violence and Aggression Policy Approved by: Trust Health and Safety Committee Date First Issued: August 2000 Reviewed July 2006
2 TABLE OF CONTENTS Section Page No 1 STATEMENT OF POLICY 2 SCOPE OF POLICY 3 DEFINITION 4 BACKGROUND 5 AIM OF POLICY 6 OBJECTIVES 7 RESPONSIBILITIES 8 TRAINING 9 RESPONDING TO VIOLENCE OR AGGRESSION 10 COMMUNICATIONS SYSTEMS 11 REPORTING AND POST INCIDENT ACTION 12 RISK ASSESSMENT 13 CO-OPERATION AND THE SHARING OF INFORMATION 14 REFERENCES
3 1. STATEMENT OF POLICY Management of Violence and Aggression Policy The trust has a duty to provide a safe and secure environment for staff, patients and visitors. Violent or abusive behaviour will not be tolerated and decisive action will be taken to protect individuals. It is the Policy of Swansea NHS Trust to ensure that the likelihood of employees being exposed to violence and aggression whilst at work is reduced to a minimum. The Trust supports fully the Welsh Assembly Government All Wales Violence and Aggression Training Passport and Information Scheme and the Government Zero Tolerance Campaign, and will endeavour to protect staff and those visiting its premises from the risk of violence and aggression. Violence to Trust staff is a crime, and the Trust will seek every opportunity to work with the police to prevent such occurrences. The Trust, with the consent of the employee, will report to the police any assault, threat of assault or incident of a violent nature in order that the matter can be investigated. The Trust will ensure that any member of staff is supported in pursuing a prosecution against individuals. This policy supports the Trust Health and Safety Policy and reference should be made to that document to identify responsibilities in ensuring the implementation of this policy and procedure. 2 SCOPE This policy applies to any person who is likely to be exposed to a violent or aggressive situation whilst on Trust premises or any person carrying out duties elsewhere on behalf of the Trust. 3 DEFINITION Work related violence and aggression is defined as - Any incident, in which an employee is abused, threatened or assaulted in circumstances relating to their work, involving an explicit or implicit challenge to their safety, well-being or health. This definition is extended to include verbal abuse against staff that includes threatening, insulting, obscene, racist or sexist language sufficient to cause fear, intimidation or serious offence.
4 4 BACKGROUND It is recognised that nurses and other healthcare workers face an increased risk of violence and aggression during the course of their normal duties over and above those experienced by most other professions. Problems of substance misuse and the use of weapons compound the general increase of violence in society. Under the Health and Safety at Work etc Act 1974 and the Management of Health and Safety at Work Regulations 1999, employers have a duty to ensure the health, safety and welfare of their staff. Where they may be at risk this must be assessed and documented and staff provided with adequate information, instruction and training. 5 AIM OF THE POLICY To reduce the risk of violence and aggression wherever possible and create a safe environment for staff, patients and others who use the service. 6 OBJECTIVES To introduce a comprehensive risk assessment process. To clearly define responsibilities for the management of violence and aggression within the Trust. To ensure there is a training programme appropriate to the needs of staff. To introduce measures to protect staff by the application of a range of sanctions against violent or aggressive individuals. To provide guidelines for managing confused patients in an acute setting. To promote and develop co-operation with other organisations. To provide guidelines for implement measures to safeguard lone workers. To define the role of the security personnel within the Trust. 7 RESPONSIBILITIES The Trust recognises its responsibilities as an employer for ensuring the safety of its employees and for providing a safe environment for others whilst on its premises. The responsibilities for the successful management of violence and aggression is described as follows The Chief Executive has overall responsibility for the management of violence and aggression, and has the ultimate authority to authorise the withdrawal of treatment to a patient who represents an unacceptable risk of violence or aggression to staff and/or others.
5 7.2 The Management Executive Team will ensure that the prevention of injury and ill health to staff, patients and visitors is given a high priority in the overall management strategy of the Trust, and that adequate resources are made available to ensure compliance with statutory regulations and NHS guidelines. 7.3 The Executive Director with responsibility for health and safety reports to the Chief Executive and will ensure that - The performance of the Trust in dealing with violence and aggression is monitored and communicated to the Chief Executive, Trust Health and Safety Committee and Executive Board. The risk management process and control measures are co-ordinated across the Trust. The Trust has an effective incident reporting system for recording violent and aggressive incidents. Violence and aggression related training is planned, implemented and recorded effectively. 7.4 Divisional General Managers and Directors of non clinical services are responsible for - Prioritising, where necessary, the actions required for addressing issues identified by risk assessment. Supporting service/line managers in implementing measures necessary for the effective management of violence and aggression, and reviewing and monitoring their effectiveness. Monitoring that systems set in place are effective. 7.5 Service/Line Managers will - Ensure risk assessments are carried out to identify the potential for violence and aggression. Implement measures to minimise any risks identified. Assess the training needs of their staff and ensure the training provided is appropriate to their needs. Facilitate the attendance of their staff on training courses and maintain local training records. Ensure incidents and are reported, investigated and accurately recorded. Ensure there is support for staff following an adverse incident. Ensure clear and accurate guidance relating to dealing with issues of violence and aggression is provided to staff. Ensure local procedures and safe systems of work are developed, implemented and followed. Make this policy and associated procedures available to staff. 7.6 All employees are required to -
6 Comply with the organisation's policies and procedures at all times. Take all reasonable steps to protect themselves and others from harm. Attend training 7.7 The Health, Safety and Fire Department will - Develop and deliver training that is appropriate to the needs of the organisation. Record and monitor attendance at training. Review the effectiveness of training. Provide advice to managers and other staff Manage the Trust incident reporting system. Inform managers and committees regarding performance of the Trust in managing violence and aggression. 8 Training The level and type of risk identified by risk assessments will determine the training required, and managers must ensure that the training addresses these issues. Training plans will be developed in line with the training need analysis, and monitored via the normal performance management arrangements within divisions. The basic training programme is broken down into modular sections for flexibility in its delivery, and modules 1 and 2 include elements from the All Wales Violence and Aggression Training Passport and Information Scheme as a minimum standard. The modules cover the following topics: Module 1 - Induction and Awareness Raising This forms part of the Trust Induction Programme and will provide participants with a general introduction to the subject of violence and aggression. It will provide a basic overview of the importance of managing violence and aggression in the workplace and will also reflect upon the prevalence of violence and aggression within society and its relevance to the workplace. This will be supported through the provision of clear definitions for violence and aggression. Local policies and procedures will also be introduced. Module 2 Theory of Personal Safety, De-escalation and Breakaway Techniques This offers generic training to all staff and will provide participants with greater awareness of the issues associated with the theory of personal safety and de-escalation. It builds upon the introductory module and emphasis is placed upon the importance of de-escalation and the steps that can be taken to prevent incidents of violence and aggression occurring in the first place. The module is intended to equip participants with the skills to recognise and
7 de-escalate potential violent incidents and will include issues associated with customer care and diversity. It will also provide the participant with the practical skills to enable them to breakaway from a situation of violence and aggression. Emphasis will be placed upon the importance of communication skills and management of personal safety throughout all breakaway techniques. Module 3 - Physical Intervention Training This training is limited to nursing staff dealing with mental health patients at Cefn Coed Hospital and other staff identified by risk assessment. It includes all the elements of module 2 and in addition provides the participants with the skills and techniques to undertake physical intervention and restraint using the Trust approved methods. 9 RESPONDING TO VIOLENCE OR AGGRESSION When faced with violent or aggressive individuals, staff will be supported fully if they have responded in a way that is deemed to be appropriate at the time. If an aggressor does not respond to reasonable requests from staff, the Trust would not expect those staff to remain exposed or vulnerable in an escalating situation. The right of staff to call for police assistance to deal with an aggressor will always be supported by the Trust, and staff should not feel reluctant to do so if they feel this is necessary. Also, withdrawing to a place of safety may be deemed appropriate in some circumstances. In some situations, however, the involvement of the police may not be an immediate course of action chosen by staff, as other options to deal with the individual may be considered more appropriate or more effective. In whatever course of action is pursued against an individual, the Trust needs to demonstrate that due consideration was given to the circumstances as they were perceived to be at the time, and correct procedures were followed. Staff, also, need to be assured that they are acting with the support of the Trust so long as their actions are appropriate and within agreed parameters. The Trust will provide guidance to staff in the following circumstances General guidance in responding to violence and aggression, the police and the role of the Trust security personnel. 9.2 Referring individuals to the Community Safety Partnership 9.3 Placing warning markers on patient notes. 9.4 Implementing patient undertakings and the withdrawal of treatment in line with the recommendations contained within the All Wales NHS Violence and Aggression Training Passport and Information Scheme.
8 9.4 Restraining confused patients in an acute setting. 10 COMMUNICATION SYSTEMS The traditional perception of lone working, such as community visiting, is dealt with under separate guidance, but many staff, although they may work as part of a busy ward or department, can find themselves at times working remotely from others. Also, many staff work in environments that are considered high risk in violence and aggression terms, such as A&E or assessment/admission facilities, or working with or interviewing clients with psychiatric problems. In these situations there may arise a need to summon assistance if under threat. Managers need to recognise these situations and consider whether the use of personal attack alarms, fixed panic alarms or radio call systems etc, would be of benefit to staff. Where any systems are introduced, managers will need to ensure that local procedures are developed so that all staff understand fully how to respond safely to a call for assistance. 11 REPORTING AND POST INCIDENT ACTION 11.1 All incidents of violence, including verbal abuse, must be reported using the Trust Incident Report Form and the relevant investigation instigated A full de-brief of the circumstances should be undertaken by a senior member of staff as soon as possible after the incident Line managers are required to support a member of staff following an incident. The considerations that may be necessary could include - Is the member of staff too distressed to continue their duties? Do they need assistance to get home? Do they need recovery time after the incident? Does the individual need medical attention? Has any of the other staff been affected by the incident? Does the member of staff require counselling? 11.4 It is recognised that it is the choice of the victim as to when de-briefing takes place and whether counselling is desired Following any adverse incident and the resulting investigation, risk assessments must be amended accordingly.
9 12 RISK ASSESSMENT The Management of Health and Safety at Work Regulations 1999 requires employers to assess the risks their staff face through the work they carry out. This includes the risk of violence and aggression. The assessment should identify the measures needed to either eliminate the risks or, if this is not reasonably practicable, to adequately control them. The Regulations do not specify which measures should be introduced to control the risk and it is for the employer to demonstrate that the measures taken are adequate. A violence and aggression risk assessment should be documented for any task/activity that presents a significant risk. The form and its guidance was developed by the All Wales NHS Steering Group for the Management of Violence and Aggression for use by trusts in Wales, and is intended for the assessment of generic activities and tasks. It is not intended to be used to assess risks relating to a specific patient as a separate patient risk assessment should be undertaken if this is deemed necessary. A risk assessment should be conducted in consultation with employees and reviewed at least annually or after an incident has occurred. If a major change is required as part of the review a new form must be completed. Although it is recognised that there are circumstances where it is reasonable to anticipate problems arising, there are certain situations and clinical conditions where violence or aggressive tendencies are much more likely to be displayed. These include - Persons under the influence of alcohol and/or drugs, especially in the accident and emergency or casualty setting. In-patients who are confused. Patients suffering from head injuries. Patients suffering from alcohol or drug withdrawal. Patients suffering from a paranoid illness where their perception of reality is distorted. Patients with poor communication skills. Patients with a history of violent behaviour.
10 13 CO-OPERATION AND THE SHARING OF INFORMATION Violent and aggressive acts can take place anywhere within society. Events occurring in other settings and locations can impact on our ability to provide a service and sometimes the safety of our staff, as well as our experiences affecting others. Actions that take place outside of our immediate sphere of work cannot be ignored and events affecting us need to be shared with others if they have the potential to present risks to others. The Trust will endeavour to promote co-operation and agreement with other organisations that share the same concerns as us, such as the ambulance service, police and social services etc in dealing with disruptive individuals. The Trust, also, will promote the sharing of information where it is deemed appropriate to do so for the safety of Trust staff or others, within the legal framework. 14 REFERENCES 13.1 Health and Safety at Work etc Act Management of Health and Safety at Work Regulations Working Together: Securing a quality workforce for the NHS (1998) 13.4 Staff Health, Safety and Welfare (1998) 13.5 Effective Management of Security in A&E (1997) 13.6 Safer Working in the Community 13.7 Review on Violence to NHS Staff Working in the Community 13.8 Dealing with Violence Against Nursing Staff 13.9 Violent Times Violence and Aggression to Staff in the Health Service Preventing Violence to Staff Violence at Work: A guide to risk prevention for UNISON branches, stewards and safety representatives Management of Imminent Violence Personal Safety at Work: Guidance for All Employees We Don't Have to Take This - NHS Zero Tolerance Zone (1999)
11 13.16 All Wales NHS Violence and Aggression Training Passport and Information Scheme
The Prevention and Control of Violence & Aggression Policy CONTROLLED DOCUMENT
CONTROLLED DOCUMENT The Prevention and Control of Violence & Aggression Policy CATEGORY: CLASSIFICATION: PURPOSE Controlled Document Number: Version Number: 3 Controlled Document Sponsor: Controlled Document
More informationManagement of Violence and Aggression
Health, Safety and Wellbeing Management Arrangements Core I Consider I Complex Management of Violence and Aggression Health, Safety and Wellbeing Service 1. Success Indicators The following indicators
More informationViolence and Aggression Policy
Violence and Aggression Policy Document Status Approved Version: V7.0 DOCUMENT CHANGE HISTORY Initiated by Date Author Danny Daniel September 2008 Danny Daniel, Health, Safety & Security Manager Version
More informationAggressive and Violent Behaviour Safety Policy
Aggressive and Violent Behaviour Safety Policy St Thomas More s Catholic Primary School This policy sets out the management of Aggressive and Violent Behaviour in the school, including responsibilities,
More informationTackling incidents of violence, aggression and antisocial behaviour
Tackling incidents of violence, aggression and antisocial behaviour Natalie Houghton and Neill Hughes outline their trust s strategy for reducing the levels of abuse and assault experienced by emergency
More informationPOLICY FOR WITHHOLDING TREATMENT FROM VIOLENT AND ABUSIVE PATIENTS
POLICY FOR WITHHOLDING TREATMENT FROM VIOLENT AND ABUSIVE PATIENTS ADOPTED BY Our Practice 12 TH JUNE 2009 Sunny Smiles Dental Practice POLICY FOR WITHHOLDING TREATMENT FROM VIOLENT AND ABUSIVE PATIENTS
More informationLone Working Policy. For. Ringstead Parish Council
Lone Working Policy For Ringstead Parish Council Adopted: September 2016 LONE WORKING POLICY RINGSTEAD PARISH COUNCIL 1. Introduction The Ringstead Parish Council recognises that its employee(s) are required
More information1. Workplace Violence Employee Survey 2010
1. Workplace Violence Employee Survey 2010 1. Do you feel safe at work? 2. Do you think you are prepared to handle a violent situation, threat, or responsive and escalating behaviours exhibited by clients
More informationViolence at Work. Guidance Note 32. Jan 14
Violence at Work Guidance Note 32 Jan 14 1 Violence at Work Introduction This Guidance Note gives practical information about managing violence at work. A sample risk assessment template has been included
More informationHealth & Safety Policy Statement
Health & Safety Policy Statement DOCUMENT CONTROL POLICY NO. H&S 01 Policy Group Health & Safety Author Andy Howat Version no. 6.0 Reviewer Andy Howat Implementation date 1 st April 2011 Status FINAL Next
More informationOccupational Health & Safety Policy
Occupational Health & Safety Policy N.B. Staff should be discouraged from printing this document. This is to avoid the risk of out of date printed versions of the document. The Intranet should be referred
More informationOur Lady Star of the Sea Catholic Nursery CARE & CONTROL POLICY
Mission Statement Our Lady Star of the Sea Nursery is committed to the widest and fullest education of all children in a partnership between home, nursery, parish and the community. The nursery aims to
More informationViolence at Work Policy
Policy No: RM10 Version: 4.0 Name of Policy: Violence at Work Policy Effective From: 23/06/2015 Date Ratified 12/03/2015 Ratified Health & Safety Committee Review Date 01/03/2017 Sponsor Deputy Chief Executive
More informationAgenda item 3.3 Appendix 4 MANDATORY TRAINING POLICY
Agenda item 3.3 Appendix 4 MANDATORY TRAINING POLICY Reference No: Issued by Policy Manager Version No: 1 Previous Trust / LHB Ref No: n/a Documents to read alongside this Policy Study Leave Guidelines
More informationSafeguarding Policy. The purpose of this policy and its supporting documents will be to:
Safeguarding Policy Safeguarding Policy This policy is to inform everyone connected with Semta Apprenticeship Service, and with whom it subcontracts or comes into connection with, of our position with
More informationSection 10: Guidance on risk assessment and risk management within the Adult Safeguarding process
Section 10: Guidance on risk assessment and risk management within the Adult Safeguarding process 10.1 Definition Risk is the likelihood that a person may be harmed or suffers adverse effects if exposed
More informationHealth & Safety Policy
Health & Safety Policy DATE ISSUED: 1 April 2014 DATE TO BE REVIEWED: 1 April 2014 Health & Safety Policy Page 1 of 11 CONTENTS POLICY OVERVIEW 1 Introduction 2 Purpose 3 Who This Policy Applies To 4 Key
More informationVisiting Celebrities, VIPs and other Official Visitors
Visiting Celebrities, VIPs and other Official Visitors Who Should Read This Policy Target Audience Healthcare Professionals Executive Team Version 1.0 May 2016 Ref. Contents Page 1.0 Introduction 4 2.0
More informationWorking Together. Violence and Aggression at Work Procedure. November Uncontrolled Copy. Violence and Aggression at Work
Working Together Violence and Aggression at Work Violence and Aggression at Work Procedure November 2014 Borders College 26/11/2014 1 Working Together Introduction Employees who deal directly with the
More informationHealth and Safety Policy
Document reference: 210A2015 Date: March 2015 Health and Safety Policy Index 1.0 Introduction 2 2.0 Health and safety policy statement 2 3.0 Health and safety responsibilities 3 4.0 Health and safety risks
More informationSchool Security Policy April 2017
Somers Park Primary School Non-statutory Policy School Security Policy April 2017 Responsibility: Head Teacher Agreed on: January 2018 Signed: To be reviewed: January 2020 School Security Policy Introduction
More informationVIOLENCE AT WORK - A SURVEY OF UNISON EMPLOYERS IN SCOTLAND 2014
VIOLENCE AT WORK - A SURVEY OF UNISON EMPLOYERS IN SCOTLAND 2014 October 2014 1 UNISON Scotland Health & Safety Conference 24 October 2014 Violent Assaults on Public Service Staff in Scotland Follow up
More informationLeaflet 17. Lone Working
Leaflet 17 Lone Working Contents 1. Introduction 2. Purpose 3. Definitions 4. Risk Assessment 5. Environment 6. Communication 7. Monitoring & Effectiveness Appendix 1 - Environmental Precautions Appendix
More informationVIOLENCE AT WORK - A SURVEY OF UNISON EMPLOYERS IN SCOTLAND 2013
VIOLENCE AT WORK - A SURVEY OF UNISON EMPLOYERS IN SCOTLAND 2013 October 2013 1 UNISON Scotland Health & Safety Conference 25 October 2013 Violent Assaults on Public Service Staff in Scotland Follow up
More informationRisk assessment forms are kept in the nursery office, and the Headteacher s office.
Health and Safety General Arrangements Risk Assessment We recognise the fundamental importance of risk assessment in identifying hazards, developing a planned approach to providing a safe and healthy environment,
More informationHEALTH AND SAFETY POLICY
NHS GREATER GLASGOW AND CLYDE HEALTH AND SAFETY POLICY November 2015 Lead Manager: K. Fleming Head of Health and Safety Responsible Director A. MacPherson Director of Human Resources and Organisational
More informationHealth and Safety Policy
Health and Safety Policy Policy reviewed by: Philippa Mills : September 2017 Next review date : September 2018 School refers to Cambridge International School; parents refers to parents, guardians and
More informationConflict Resolution Policy (Ambulance Services)
Conflict Resolution Policy (Ambulance Services) Linked Policies: Aggressive Behaviour Marker Policy Health & Safety Policy Risk Management Strategy and Policy Policy for Reporting Adverse Incidents and
More informationHealth and Safety Policy
Health and Safety Policy Reviewed: 13.07.2017 Next date for review: 13.07.2018 Glossary of Terms This Policy will be used in conjunction with RDCIC s Health & Safety Procedure which contains detailed procedures
More informationThe KSF handbook wording for: Core 3 Health, Safety and Security
Status Levels Core this is a key aspect of all jobs as it is vital that everyone takes responsibility for promoting the health, safety and security of patients and clients, the public, colleagues and themselves.
More informationViolence at Work Policy
Policy No: RM10 Version: 5.0 Name of Policy: Violence at Work Policy Effective From: 19/12/2017 Date Ratified 09/03/2017 Ratified Health & Safety Committee Review Date 01/03/2019 Sponsor Director of Diagnostic
More informationHealth & Safety Policy
Health & Safety Policy The responsibility for the health and safety of all management committee members, staff and volunteers lies ultimately with the management committee. This includes protecting service
More informationProf Brian Littlechild University of Hertfordshire
Prof Brian Littlechild University of Hertfordshire b.littlechild@herts.ac.uk KEY ISSUES: Level of co-production 360 degrees Patient s involvement in own treatment and policies- for example, Critical Incident
More informationSt Anne's Community Services Staff Manual
4.01 St Anne's Health and Safety Policy Title of Policy: 4.01 St. Anne s Health and Safety Policy Issue date: July 2016 Version number: V5.0 Ratified by: H&S Committee 27 th July 2016 Expiry date: July
More informationHR Services. Management of Health and Safety at Work Regulations (MHSW) 1999
HR Services Management of Health and Safety at Work Regulations (MHSW) 1999 This policy is a sub-policy of the main University Health and Safety Policy Statement The Management of Health and Safety at
More informationSLHD Policy. Duress Response - Code Black Policy. TRIM Document No. Policy Reference SLHD_PD201X_XXX
SLHD Policy Duress Response - Code Black Policy TRIM Document No Policy Reference Related MOH Policy Keywords Applies to Clinical Stream(s) (Delete those that do not apply/ or write N/A if non-clinical)
More informationABMU HB. Mental Health Directorate. Caswell Clinic PROTOCOL FOR THE MANAGEMENT OF VIOLENCE
ABMU HB Mental Health Directorate Caswell Clinic PROTOCOL FOR THE MANAGEMENT OF VIOLENCE Authors Task and Finish Group Date Approval Process 1. Completion/review 2. Caswell Risk Management group 3. Quality
More informationChartered Institute of Environmental Health (CIEH) Training Course Outlines
Chartered Institute of Environmental Health (CIEH) Training Course Outlines 1 One day course Staff are required to attend every three years. This course is aimed at any employee who carries out manual
More information2.23 Violence at Work Policy and Procedure Table of Contents
Table of Contents Section 1 - Policy... 3 1.1 Purpose... 3 1.2 Scope... 3 1.3 Requirements... 3 1.4 Responsibilities... 4 Section 2 - Procedure... 4 Section 3 - References... 5 3.1 Statutory Documents...
More informationGuidance on Dealing with Unacceptable Customer Behaviour
Guidance on Dealing with Unacceptable Customer Behaviour APRIL 2008 CONTENTS PAGE 1. Introduction 3 2. Policy Statement 4 3. Definition of Unacceptable Customer Behaviour 4 4. Roles and Responsibilities
More informationLone Working Policy. Health & Safety Policy HS6. Version 1 Date Issued April 2012 Review Date March 2014
Lone Working Policy Health & Safety Policy HS6 Version 1 Date Issued April 2012 Review Date March 2014 Policy Author Local Security Management Specialist Approved by Quality & Governance Committee Date
More informationThe CARE CERTIFICATE. Duty of Care. What you need to know. Standard THE CARE CERTIFICATE WORKBOOK
The CARE CERTIFICATE Duty of Care What you need to know Standard THE CARE CERTIFICATE WORKBOOK Duty of care You have a duty of care to all those receiving care and support in your workplace. This means
More informationDementia Safe Havens Procedure
Dementia Safe Havens Procedure Reference No. P09:2015 Implementation date 7 th September 2015 Version Number 3.0 Reference No: Name. Linked documents Internal External Suitable for Publication Yes Yes
More informationConflict Resolution & Challenging Behaviour Policy
Conflict Resolution & Challenging Behaviour Policy Document Number HS-002 Version V2 Ratified By and Date Health and Safety Sub-Committee 5 May 2016 Name of Approving Bodies and 17.09.15 Health and Safety
More informationViolence and Aggression Policy Datix Ref: Page 1
Policies, Procedures, Guidelines and Protocols Document Details Title Violence and Aggression Policy, including Lone Working Trust Ref No 1515-35026 Local Ref (optional) N/A Main points the document This
More informationSAFEGUARDING ADULTS STRATEGY
SAFEGUARDING ADULTS STRATEGY Originator: Corporate Nursing Date Approved: May 2009 Approved by: Safeguarding Committee Date for Review: May 2011 Contents Page 1. Introduction 3 1.1 Vision 3 1.2 Scope 3
More informationViolence and Aggression Policy
Violence and Aggression Policy Version 4.0 Purpose: For use by: This document supports compliance with: This document supersedes: Approved by: To advise and inform all Trust work force of the policy to
More informationLone Working Policy. Director of Finance. Estates and Facilities Manager responsible for Health & Safety Date first approved by BoM 18 December 2014
Lone Working Policy ELT manager Director of Finance Responsible officer Estates and Facilities Manager responsible for Health & Safety Date first approved by BoM 18 December 2014 Date review approved by
More informationViolence Prevention and Reporting of Incidents
1 ADMINISTRATIVE PROCEDURE 311 1. Purpose Violence Prevention and Reporting of Incidents 1.1 The director of education is dedicated to maintaining a safe, caring and respectful environment in all schools
More informationLone worker policy. Director of Nursing Therapies Patient Partnership Author and contact number Safety and Security Lead
Document level: Trustwide (TW) Code: GR33 Issue number: 3 Lone worker policy Lead executive Director of Nursing Therapies Patient Partnership Author and contact number Safety and Security Lead 01244 397618
More informationHEALTH AND SAFETY POLICY
Reference Number: UHB 021 Version Number: 4 Date of Next Review: 24 Nov 2019 Previous Trust/LHB Reference Number: T29 HEALTH AND SAFETY POLICY Statement On behalf of Cardiff and Vale University Local Health,
More informationHealth and Safety Policy
Health and Safety Policy September 2017 This policy covers many of the articles from the Unicef convention on the rights of the child. Some key ones are listed below. Article 3 All adults should do what
More informationPREVENTION OF VIOLENCE IN THE WORKPLACE
POLICY STATEMENT: PREVENTION OF VIOLENCE IN THE WORKPLACE The Canadian Red Cross Society (Society) is committed to providing a safe work environment and recognizes that workplace violence is a health and
More informationWILSON S SCHOOL HEALTH AND SAFETY POLICY
WILSON S SCHOOL HEALTH AND SAFETY POLICY Introduction The School wants to provide a safe and healthy learning environment. We will ensure compliance with legislation. We are committed, so far as is reasonably
More informationPOLICY ON LONE WORKING JANUARY 2012
POLICY ON LONE WORKING JANUARY 2012 Author: Sheena Gordon V&A Co-ordinator Responsible Director: Ian Reid Director of HR Approved by: Health and Safety Forum Date for Review: January 2014 Version: 2.0
More informationCorporate. Health and Safety Policy. Document Control Summary. Contents
Corporate Health and Safety Policy Document Control Summary Status: Version: Author/Title: Owner/Title: Approved by: Ratified: Related Trust Strategy and/or Strategic Aims Implementation Date: Review Date:
More informationLone Worker Policy. Choice, Responsiveness, Integration & Shared Care
Lone Worker Policy Choice, Responsiveness, Integration & Shared Care Contents 1. Introduction 2. Legal Responsibilities 3. Management Responsibilities 4. Duties of Employer 5. Emergency Action 6. Training
More informationPOLICY & PROCEDURE FOR INCIDENT REPORTING
POLICY & PROCEDURE FOR INCIDENT REPORTING APPROVED BY: South Gloucestershire Clinical Commissioning Group Quality and Governance Committee DATE February 2015 Date of Issue: 25 February 2015 Version No:
More informationSocial Work Education and Training. Specified Named Course Requirements: Approved Mental Health Professional
Social Work Education and Training Specified Named Course Requirements: Approved Mental Health Professional Introduction 1. This document sets out the requirements to which providers will have to conform
More informationSafeguarding Vulnerable Adults Policy
POLICY & PROCEDURES PROTECTION OF VULNERABLE ADULTS This policy was written in conjunction with the Multi-Agency Safeguarding of Vulnerable Adults in Lincolnshire Policy STATEMENT The welfare of all vulnerable
More informationLone Worker Policy Children s Social Care, Bath and North East Somerset
Lone Worker Policy Children s Social Care, Bath and North East Somerset Policy Date: June 2017 Renewal Date: June 2020 1. Introduction. This policy sets out the approach of Bath and North East Somerset
More informationUse of Reasonable Force and Physical Restraint Policy
Use of Reasonable Force and Physical Restraint Policy This policy was approved by Trustees as follows Board/Committee: Education & Personnel Frequency of review: Every 2 year(s) Next review date: July
More informationPage 1 of 18. Summary of Oxfordshire Safeguarding Adults Procedures
Page 1 of 18 Summary of Oxfordshire Safeguarding Adults Procedures Page 2 of 18 Introduction This part of the procedures sets out clear expectations regarding the standards roles and responsibilities of
More informationMANAGING VIOLENT & ABUSIVE BEHAVIOUR (Including Lone Working)
Wirral University Teaching Hospital NHS Foundation Trust Policy Reference: 068 MANAGING VIOLENT & ABUSIVE BEHAVIOUR (Including Lone Working) Version: 10.1 Name and Designation of Policy Author(s) Ratified
More informationARRANGEMENTS FOR THE PROVISION OF CARE TO INDIVIDUALS WHO ARE VIOLENT OR ABUSIVE (AGE 18 OR OVER)
DONCASTER AND BASSETLAW HOSPITALS NHS TRUST REF: ARRANGEMENTS FOR THE PROVISION OF CARE TO INDIVIDUALS WHO ARE VIOLENT OR ABUSIVE (AGE 18 OR OVER) INTRODUCTION 1. The Doncaster and Bassetlaw Hospitals
More informationNon Attendance (Did Not Attend-DNA ) Policy. Executive Director of Nursing and Chief Operating Officer
Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified by Non Attendance (Did Not Attend-DNA) NTW(C)06 Executive Director of Nursing and Chief Operating Officer Ann Marshall
More informationThe Newcastle upon Tyne Hospitals NHS Foundation Trust. Placing a Risk of Violence Alert on Patient Records
The Newcastle upon Tyne Hospitals NHS Foundation Trust Placing a Risk of Violence Alert on Patient Records Version No: 1.0 Effective From: 26 September 2013 Expiry Date: 1 April 2016 Date Ratified: 14
More informationHEALTHCARE INSPECTORATE WALES SAFEGUARDING AND PROTECTING CHILDREN IN WALES:
HEALTHCARE INSPECTORATE WALES SAFEGUARDING AND PROTECTING CHILDREN IN WALES: A Review of the arrangements in place across the Welsh National Health Service ACTION PLAN - UPDATED August 2010 RECOMMENDATION
More informationHealth and Safety Policy
Health and Safety Policy September 2018 Our Vision We value every child s individuality We value the development of the whole child-academically, physically, emotionally, socially and spiritually. We value
More informationProcedure for Occupational Violence Prevention Training State-wide Distribution
Occupational Health and Safety (OHS) Policy Document Number # QH-PCD-275-6-2:2012 Procedure for Occupational Violence Prevention Training State-wide Distribution Custodian/Review Officer: Director, Safety
More informationAustralian Canoeing Limited Workplace Health & Safety Policy
Australian Canoeing Limited Workplace Health & Safety Policy Date adopted by the Board 8 th May 2016 Date effective 8 th May 2016 Australian Canoeing PO Box 6805 Silverwater, NSW 2128 T: (02) 9763 0670
More informationSTATEMENT OF HEALTH AND SAFETY POLICY
STATEMENT OF HEALTH AND SAFETY POLICY Under the Health and Safety at Work Act 1974 This Health & Safety Policy covers 5 or more personnel Policy Date: 01/01/05 Updated 08/01/16 Authors: Steve Moor/Steve
More informationPolicy Care of Violent or Abusive Patients. National Ambulance Service (NAS)
Policy Care of Violent or Abusive Patients National Ambulance Service (NAS) Document reference number Revision number NASCG018 Document developed by 4 Document approved by NAS Medical Directorate NAS Leadership
More informationPOLICY ON MANAGEMENT OF WORK-RELATED AGGRESSION & VIOLENCE
POLICY ON MANAGEMENT OF WORK-RELATED AGGRESSION & VIOLENCE Document reference number LSS/2014/1 Document developed by Revision number 1.0 Document approved by Consultation with 24 June 2014 Presented to
More informationWORKPLACE VIOLENCE. A basic overview for Mission Search healthcare professionals about Workplace Violence
WORKPLACE VIOLENCE A basic overview for Mission Search healthcare professionals about Workplace Violence WORKPLACE VIOLENCE Workplace Violence Watch your surroundings, watch your activities, watch people,
More informationHOME TREATMENT SERVICE OPERATIONAL PROTOCOL
HOME TREATMENT SERVICE OPERATIONAL PROTOCOL Document Type Unique Identifier To be set by Web and Systems Development Team Document Purpose This protocol sets out how Home Treatment is provided by Worcestershire
More informationTrauma and Counselling Services Policy and Procedure
Not Protected Trauma and Counselling Services Policy and Procedure Reference No. P29:2004 Implementation date 2004 Version Number 2.5 Reference No: Name. Linked documents P30:2003 Post Incident Procedure
More informationHealth and Safety Policy
Health and Safety Policy Version: 9.0 Approval Status: Approved Document Owner: Geoff Slade Classification: External Review Date: 13/07/2018 Reviewed: 05/07/2016 Table of Contents 1. Statement of Intent...
More informationImproving safety for lone workers. A guide for managers
Improving safety for lone workers A guide for managers February 2018 The Health, Safety and Wellbeing Partnership Group (HSWPG), has produced this advice to assist employers and managers in dealing with
More informationStifford Clays Primary School
Stifford Clays Primary School Health and Safety Policy 1 Contents Item Paragraph Numbers Statement of Commitment 3-4 Health and Safety Action Plan 5 Responsibilities 6 High Vigilance towards All Children
More informationSMS Ref: SMS/VAS/01/04
1 SMS Ref: SMS/VAS/01/04 Contents Page No. Introduction 3 Background 4 Implementation 6 Delivery 9 Annex A 11 Annex B 13 2 1. Introduction 1.1. The NHS Counter Fraud and Security Management Service (CFSMS)
More informationWarwickshire. Domestic Abuse Multi-Agency Risk Assessment Conference (MARAC) Operating Protocol
Warwickshire Domestic Abuse Multi-Agency Risk Assessment Conference (MARAC) Operating Protocol Contents 1 Introduction... 4 1.1 Multi-Agency Risk Assessment Conferences... 4 1.2 Multi Agency Risk Assessment
More informationFERNHURST PRIMARY SCHOOL
FERNHURST PRIMARY SCHOOL Security Policy (Health and Safety Appendix F) Created Responsible Committee Finance and Resources Approved October 2017 Next Review Autumn 2018 STATEMENT OF INTENT The Governing
More informationPolicy 1.1 Protection of Human Rights and Freedom from Abuse and Neglect
Disability Service Standard 1 Kids Are Kids! Therapy & Education Centre Inc. Policy 1.1 Protection of Human Rights and Freedom Last Amended: 15/04/2015 Date Ratified: 10/01/2016 Next Review: 10/01/2017
More informationHealth and Safety Policy and Managerial Responsibilities
Health and Safety Policy and Managerial Responsibilities 1.0 Purpose This document outlines the policies, procedures and practices governing the manner in which the Royal Conservatoire of Scotland manages
More informationOccupational violence
More information about Occupational violence This information sheet provides advice for organisations where jobs that require face-to-face contact place workers at risk of exposure to occupational violence.
More informationBedfordshire and Luton Mental Health Street Triage. Operational Policy
Bedfordshire and Luton Mental Health Street Triage Operational Policy 1 1. Introduction Mental Health Street Triage (MHST) is a collaborative service between mental health professionals (MHPs) paramedics
More informationGeneral Health and Safety Policy
General Health and Safety Policy (Reviewed January 2018) Prepared with reference to: Health & Safety at Work Act 1974 Dfe publication Health and safety: advice on legal duties and powers For local authorities,
More informationVisitors Policy Legislation Status: (Statutory / Non-Statutory) Supporting Documentation / Statutory Guidance
Visitors Policy 2018-2019 Policy Document Visitors Policy Legislation Status: (Statutory / Non-Statutory) NS Supporting Documentation / Statutory Guidance Keeping Children Safe in Education Lead member
More informationPOLICY FOR INCIDENT AND SERIOUS INCIDENT REPORTING
POLICY FOR INCIDENT AND SERIOUS INCIDENT REPORTING Policy Acceptance Applies to: All staff, patients, & carers Date Issued: 7 th March 2016 Status Ratified Version 4 Date for Review March 2018 Responsible
More informationDOCUMENT CONTROL Title: Use of Mobile Phones and Tablets (by services users & visitors in clinical areas) Policy. Version: Reference Number: CL062
DOCUMENT CONTROL Title: Version: Reference Number: Use of Mobile Phones and Tablets (by services users & visitors in clinical areas) Policy 5 CL062 Scope: This Policy applies all employees of the Trust,
More informationWorking alone procedure
Working alone procedure Approved By: K Huchet Date Approved: 16.02.06 Date for Review: 16.02.09 Relevant FN&HC Policies: Organisational, Health & Safety Statement of Intent This procedure relates to all
More informationNHS Lewisham CCG Health & Safety Policy
NHS Lewisham CCG Health & Safety Policy Document Information Category: Summary: Corporate The purpose of this policy is to outline the Health and Safety strategy in accordance with statutory requirements
More informationHEALTH & SAFETY POLICY AND PROCEDURES
HEALTH & SAFETY POLICY AND PROCEDURES Document Control Panel File Reference Number File Name Owner Approver H&S-PP-01 Health and Safety Policy and Procedures Health & Safety Officer (Darren Murrain) Director
More informationSOUTHWEST MINNESOTA STATE UNIVERSITY POLICY AND PLAN ZERO TOLERANCE OF WORKPLACE VIOLENCE
SOUTHWEST MINNESOTA STATE UNIVERSITY POLICY AND PLAN ZERO TOLERANCE OF WORKPLACE VIOLENCE Code: P-005 Date: October 1998 Approved: Doug Sweetland Introduction In accordance Minnesota State law (Minnesota
More informationHealth priorities for the next UK government a manifesto from the Royal College of Nursing
Health priorities for the next UK government a manifesto from the Royal College of Nursing HEALTH PRIORITIES FOR THE NEXT UK GOVERNMENT Health priorities for the next UK government With over 370,000 members,
More informationInternal Audit. Health and Safety Governance. November Report Assessment
November 2015 Report Assessment G G G A G This report has been prepared solely for internal use as part of NHS Lothian s internal audit service. No part of this report should be made available, quoted
More informationUNISON Scotland Community and Voluntary Sector
UNISON Scotland Community and Voluntary Sector September 2017 1 It s not part of the job UNISON Scotland Community and Voluntary Sector A health and safety guide on tackling violence at work September
More informationHealth and Safety Policy
Company Name: Policy Name: BeTo Solutions Ltd. Health and Safety Policy Date Adopted: 01/07/2016 Created By: Julia Lamb Date Last Reviewed: 22/08/2018 Reviewed By: Julia Lamb Health and Safety Policy Status
More informationAdult Community Learning
Adult Community Learning Service: Title: Adult Community Learning (ACL) Essex Safeguarding Adults Control of Document: ACL Senior Management Group The latest version of the policy will be maintained by
More information