INSTITUTION GRIEVANCES STATISTICS 1/1/2010 thru 12/31/2010 ALL INSTITUTIONS

Transcription

1 RDRC Page of6 INSTITUTION GRIEVANCES STATISTICS // thru // ALL INSTITUTIONS Friday, February, :8 PM GRIEVANCE NUMBERS Total Number of Grievances filed during year Total Number of Inmates who filed grievances during year Highest Number of grievances flied by single inmate Grievances on hand at beginning of this period Grievances Received during this period Total Grievances Completed during this period Grievances on hand at end of this period Total ICRSUMMARY Number of Informal Complaints Received Number of IC Responses Received Number of IC Responses Untimely DISPOSITIONS GRANTl:\f) \A) GRANTED - Problem corrected GRANTED - Problem noted, correction pending GRANTED - Problem noted, report/recommendation to the Warden Ofl'HEO (!I) DENIED - No violation of rule, policy, or law DENIED - Staff action was a valid exerclse of discretion DENIED - Insufficient evidence to support claim DENIED - False Claim DENIED - Failure to use informal complaint procedure DENIED - Not within the scope of the grievance procedure DENIED - Not within the time limits WlHIDRAWN (Cl Withdrawn at Inmate's Request Pff'IH)!:NG () Pending Disposition TOTifltS EXTENSIONS -Day Extenslons 8-Day Extensions TOTAL WttHE !UAO< OTHER 6 SUBTOTAL (A+ B + C): 6 WIUTE BLACK OTHER TOTJ\l TOTAL 6 //

2 RDRC Page of6 ;% //

3 RDRC Page of6 INSPECTOR OF INSTITUTIONAL SERVICES COMPLAINT CODE LIST Access/ Delay in receiving medical care 6 8 Improper/ inadequate medical care 98 Delay / denial of medication Medical records 6 8 Eye glasses Forced medical testing Medical transfer Prosthetic device 9 Medical co-pay Medical restriction 9 Medical aide / device 9 Disagree with diagnosis / treatment 7 8 Access / delay in receiving dental care 9 Improper I inadequate dental care 8 Delay/ denial of dentures Dental co-pay G!V\NTH> DE!lil.EO INSTI'\.JONAL O!'k:RATIONS - P:svchoit:H;tc?! I Psychiatoi;: Denial / inadequate treatment Forced treatment RTU assignment Psychiatric medication Psych co-pay Mental Health files 9 GRANTED OENlf!l!IIJSTIUUONA.t OPERA!!ON!> - Si~ltety and Santat-n Fire safety measures 7 Dirty living quarters I work areas 8 Cleaning supplies 6 6 Vermin Unsafe Jiving areas Smoking/ Non-smoking Unsafe work areas Unsafe work practices Handicapped facilities Overcrowding Air/ water quality 7 Toilets Sewers Showers or sinks 6 Water temperature Building temperature Lighting ventilatlon Ceilings Painting / repair Windows Privacy screens Z:SHANTEfJ t)enx:t"o ~-N ;T~_~lrr~ON>'it OPW::RAT!ONS - f(jod S<srvice Food temperature Food not properly prepared 6 Poor quality Deviation from menu 9 Inadequate substitute Foreign object in food 7 Food portions 6 Medical diet Religious diet Unsanitary cooking conditions Denial Meal Times lnshhhwnj\l OPERA HONS - GRANTt~D O~NiED t+h..rh:iry f Qt.n:trt.etrTlster (St~cite clt>thln~ /lta}i)ding) 8 Clothing lost I not returned Clothing damaged Improperly charged For damaged clothing Received soiled I damaged linen 7 Denied exchange Does not fit Refusal to alter I repair clothing 6 Denied item Charged for item not received Denied commissary privileges Inadequate selection Insufficient quantities Pricing Poor quality 6 Exchange/refund //

4 RDRC Page of6 7 Warranty //

5 RDRC Page of6 INSPECTOR OF INSTITUTIONAL SERVICES COMPLAINT CODE LIST 9 Funds lost/ not posted Funds improperly refused 6 Account balance 7 State pay 6 Court ordered collection (AR --) 6 Improper charge 6 Indigency Determination Electric co-pay GRANlEO L'Unrn INSlUIJHONAl OPU<AT!ONS - P :~rson<&l Pr9pertv 6 6 Lost, damaged, confiscated by staff Stolen or damaged by inmate Denied permission to receive/ possess Lost or damaged during transfer Vendor issues Educational programs Vocational programs GRANTED DUH ff' rnsnnrrmna!. P!!OGRAMS - In:mat*~ Group;;. O Denial of permission to start Staff interference GRAl'ir'ffO f)fi:'na. D lns,lltu%()n.i'll PROG~Afi~ S - Ji::rb A:s.~J.t;tnrn ~st.s 6 Job assignment Job removal Preferential treatment Racial balance Evaluations GRANTEl:l O~l\llH' lnsthllthjnal l'rogrl\~is - LlbYM\f')" 6 8 Library materials Library hours 6 7 Recreation facilities/ equipment Selection of activities Recreation hours Selection of movies (~RAN-Vf:D DfNlt'.\Rl ~N~i~TUTIONAl PRfJGRAMS - Het'gous S&'rJict~s Prevented from worship 9 Religious materials Services for particular faith GRllNHO OEN!EO COMMUNm<ITIONS - Mail/ Package 6 Delay I failure in delivery Delay/ failure in sending Publication screening Handling of legal mail 9 Handling of packages 8 8 Damaged or missing 9 Denial 6 Postage charges 9 (~RAN'ff:O OENI f> C.OMMUNXClTl:ONS - VislUnu Visitor not approved I removed from list Visitor denied access Visit cut short Hours 6 Rules Special visit GHANT!'.~ ) r>fn:tf;kj COMMUNlCAl"tONS - Telephone o Inadequate access O Denial of phone privllege o other GRANTE.O 'OENlEO ADMlN!I'STRATlON ~ Good time credit Jail time credit Inaccurate calculation Release of information 8 Earned credit R~('.Ords Recovery Services programs Mandatory program placement Drug testing procedure l.aspx?par=l//oj//:% /

6 RDRC Page 6 of6 INSPECTOR OF INSTITUTIONAL SERVICES COMPLAINT CODE LIST GRANTED D~Nlf:'.D AOMlNASTRA'ION - l~c:>cytl.:.~rvii;;eti< 7 Law library hours Legal reference materials 8 Legal assistance Typewriters Legal kit Copy service Notary service Legal service in special management Access to legal property GRANTED!lENlEtl STAFF /!NMA H R!'L~TIQNS. Sup*~rvtslon 6 6 Unprofessional conduct 6 Abusive language Racial or ethnic slurs Conduct report for no reason Intimidation I threats Retaliation for filing grievance Retaliation for filing lawsuit Retaliation for voicing complaints Privacy violations Harassment 8 8 Use of force with no report Reported use of force Use of force comm it tee STA.FF/ IN-t>tATf Rt::lATt\?f\tS GAANTED DFJ.f\ffJ~,C) ~)i~~~,r-hnin&htn (racet ~ohr nat~\h'iij! OtlQH.r St ~Ji\UE{ on.er:t.t, relighh, Sf(~nder, dhsabihty or age) Programs o Jobs O Benefits Disciplinary action Transfer Housing/bed assignments GRANT D oe:nieo STAFf ~~i\tf, R.f:LATXONS - Staff Ac.couLihtty O Access to staff 7 6 Failure to perform job duties 9 Failure to respond to communication 6 7 Failure to follow policies 69 GRANTED!>fNUD STAFF /UIMATE RHATIONS :Sewuiit! CtH'duct "">:-nd/or Contact O Inmate/Inmate O o Staff/Inmate Instrument overdue Instrument Incorrect Instrument overridden Procedural issues 6 GRAl'IH!l!l!'Nl!'!l CilSTOtl~' AND HOUSING STATUS lnsbtutton As,sgrt\HHtt 7 Transfer or denial 6 flranhfl il!'.nuo CIJSTOOY ANO HOUSING ST.llH!S - Hcn.xs.tng.A:-:r:sa9ntt-e:nt 9 Unit assignment 7 Cell / bed assignment Racial bunching Placement Release 6 Privileges Placement Release Privileges firanuo OFNIEO 997 GRAND TOTAL //IO;//;% //